Changes for page b. Chats and Messaging
Last modified by teamwire001 on 2024/11/08 09:26
From version 2.6
edited by teamwire001
on 2022/10/21 11:42
on 2022/10/21 11:42
Change comment:
fixed DOC-122 missing parts and file links
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -14,7 +14,7 @@ 14 14 15 15 == Search == 16 16 17 -Tap 17 +Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]] in the upper right corner of the screen to open a search bar. The search will look up for chat titles, contacts, circles and lists, and message content. To leave the search, tap the arrow at the upper left. 18 18 19 19 20 20 {{id name="02-createnewchat"/}} ... ... @@ -86,7 +86,7 @@ 86 86 87 87 The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited. 88 88 89 -Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files ,attention messages andlocations.89 +Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment. 90 90 91 91 92 92 {{id name="02-federatedchat-removed"/}} ... ... @@ -102,7 +102,7 @@ 102 102 103 103 Select one or more users from your list of contacts by tapping the checkbox next to the user's name. 104 104 105 -Already selected contacts are indicated with an 105 +Already selected contacts are indicated with an [[image:Public.Applications.Android.User-Manual.WebHome@icon-checked.png||height="20"]] and can be deselected by re-tapping. 106 106 107 107 You can combine contacts, lists, circles and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there. 108 108 ... ... @@ -109,7 +109,7 @@ 109 109 Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator. 110 110 111 111 ## ## 112 -[[image:Public.Applications.Android.User-Manual.WebHome@EN_ _chats-create1.png||width="280"]]112 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_CreateChat1.png||height="615" width="280"]] 113 113 ## ## 114 114 115 115 Your contacts are split into four types and are listed per section. ... ... @@ -120,7 +120,7 @@ 120 120 * [[Bots>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-bots"]] 121 121 ## ## 122 122 123 -Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,** to find your contacts, lists, circles and bots per section. The search feature is located in the upper right corner via 123 +Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,** to find your contacts, lists, circles and bots per section. The search feature is located in the upper right corner via [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]]. 124 124 125 125 126 126 {{id name="02-definechattitle"/}} ... ... @@ -130,7 +130,7 @@ 130 130 Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory. 131 131 132 132 ## ## 133 -[[image:Public.Applications.Android.User-Manual.WebHome@EN_ _chats-create2.png||width="280"]]133 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_CreateChat2.png||height="615" width="280"]] 134 134 ## ## 135 135 136 136 {{id name="02-definefurthersettings"/}} ... ... @@ -147,69 +147,6 @@ 147 147 After defining all further settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-confirm.png||height="20"]] to enter the new chat automatically and you will be able to compose your first message. 148 148 149 149 150 -{{id name="02-voipcall"/}} 151 - 152 -= Voice and video calls = 153 - 154 -You can contact one or multiple users in your existing chats via voice or video call. 155 - 156 -This feature is available for 1:1 chats and group chats. 157 - 158 -There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice. 159 - 160 -(% class="box infomessage" %) 161 -((( 162 -If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator. 163 -))) 164 - 165 -{{id name="02-voipcall-start"/}} 166 - 167 -== Start a call == 168 - 169 -Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants. 170 - 171 -Start the call by tapping the respective button in the upper right corner of the screen. 172 - 173 -Use ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoice11.png||height="20"]]## ## to start a voice call and ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideo11.png||height="20"]]## ## to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too. 174 - 175 -The other call participants will be notified, even if they are currently not actively using the Teamwire app. 176 - 177 - 178 -**The number of participants for group calls is limited** and given by your Teamwire server admin. 179 - 180 -If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]## ## for voice and ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]## ## for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call. 181 - 182 -## ## 183 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip3.png||width="280"]] 184 -## ## 185 - 186 -{{id name="02-voipcall-join"/}} 187 - 188 -== Join a call == 189 - 190 -If you have missed a call, you can also join it later. 191 - 192 -Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call. 193 - 194 -## ## 195 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip4.png||width="280"]] 196 -## ## 197 - 198 -{{id name="02-voipcall-features"/}} 199 - 200 -== Features during a call == 201 - 202 -The following primary features are available during the call. 203 - 204 -* Enable / disable microphone 205 -* Enable / disable camera 206 -* Select sound device 207 -* Screen sharing 208 -* Raise hand 209 -* Toggle between front and backside camera 210 - 211 -## ## 212 - 213 213 {{id name="02-emergencyalert"/}} 214 214 215 215 = Emergency alert (SOS button) = ... ... @@ -223,10 +223,6 @@ 223 223 If the SOS button is not available to you, the feature may have been disabled by your Teamwire administrator. 224 224 ))) 225 225 226 -## ## 227 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-emergency.png||width="280"]] 228 -## ## 229 - 230 230 {{id name="02-emergencyalert-configure"/}} 231 231 232 232 == Set up the SOS button == ... ... @@ -240,6 +240,10 @@ 240 240 241 241 In your inbox, open the emergency menu by swiping your screen to the right. 242 242 176 +## ## 177 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_SOS_Mode.png||height="615" width="280"]] 178 +## ## 179 + 243 243 The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat. 244 244 245 245 To record a voice message ... ... @@ -268,12 +268,12 @@ 268 268 269 269 In you inbox, use the [[image:Public.Applications.Android.User-Manual.WebHome@icon-ptt.png||height="20"]] icon in the upper right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required. 270 270 271 -As soon as you have defined at least one Push-to-Talk chat, you can decide via 208 +As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.Android.User-Manual.WebHome@icon-pttmute.png||height="20"]] whether new messages received in your active channel will be played via **speaker** or if they are **muted.** 272 272 273 273 Use [[image:Public.Applications.Android.User-Manual.WebHome@icon-pttdeselect.png||height="20"]] to remove your current selection of chats. 274 274 275 275 ## ## 276 -[[image:Public.Applications.Android.User-Manual.WebHome@EN_ _chats-ptt1.png||width="280"]]213 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_PTTselection.png||width="280"]] 277 277 ## ## 278 278 279 279 {{id name="02-pushtotalk-usage"/}} ... ... @@ -285,7 +285,7 @@ 285 285 Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds. 286 286 287 287 ## ## 288 -[[image:Public.Applications.Android.User-Manual.WebHome@EN_ _chats-ptt2.png||width="280"]]## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt3.png||width="280"]]225 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_PTTinbox.png||height="615" width="280"]] 289 289 ## ## 290 290 291 291 {{id name="02-chatcontentsandactions"/}} ... ... @@ -299,9 +299,6 @@ 299 299 300 300 In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options. 301 301 302 -## ## 303 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-attachments.png||width="280"]] 304 -## ## 305 305 306 306 [[image:Public.Applications.Android.User-Manual.WebHome@icon-camera.png||height="20"]] **Take photo** 307 307 ... ... @@ -330,8 +330,7 @@ 330 330 Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.). 331 331 332 332 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-location.png||height="20"]] **Location** 333 -If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat. 334 -You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]]. 267 +If Teamwire has been granted access to your location data and GPS is enabled, you can either select your current position or choose a POI from the map, to send it to the chat. 335 335 336 336 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-calendar.png||height="20"]] **Calendar** 337 337 Grant access to your calendar to select appointments from your calendar app and attach them. ... ... @@ -338,9 +338,6 @@ 338 338 339 339 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-poll.png||height="20"]] **Poll** 340 340 Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly. 341 - 342 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-dracoon.png||height="20"]] **Dracoon** 343 -This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file. 344 344 ## ## 345 345 346 346 (% class="box infomessage" %) ... ... @@ -385,162 +385,6 @@ 385 385 You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Android.User-Manual.WebHome@icon-bell.png||height="20"]] in the upper right corner of the chat. 386 386 387 387 388 -{{id name="02-livelocation"/}} 389 - 390 -== Live location == 391 - 392 -This feature allows other users to track your current location live on a map. 393 - 394 -To share your live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, select [[image:Public.Applications.Android.User-Manual.WebHome@icon-location.png||height="20"]] **Location** and **Share your live location.** 395 - 396 -Open the live map and check your current position by tapping on the map preview in the chat. 397 - 398 -## ## 399 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation1.png||width="280"]] 400 -## ## 401 - 402 -{{id name="02-livelocation-duration"/}} 403 - 404 -=== Sharing duration === 405 - 406 -As you start the live location feature, you can select for how long you want to share it. 407 - 408 -The remaining minutes / hours of the duration are shown in the chat and map view. 409 - 410 -The app will automatically stop sharing when the duration has been exceeded without further notification. 411 - 412 - 413 -{{id name="02-livelocation-stop"/}} 414 - 415 -=== Stop sharing manually === 416 - 417 -If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.** 418 - 419 - 420 -{{id name="02-livelocation-multiple"/}} 421 - 422 -=== Multiple users sharing === 423 - 424 -In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map. 425 - 426 -A list of all chat members currently sharing their location is available in the bottom of the screen (expand). 427 - 428 - 429 -{{id name="02-livelocation-additional"/}} 430 - 431 -=== Additional features === 432 - 433 -The live map offers different tools and settings to view users and map material. 434 - 435 -* **Focus user** 436 -Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. 437 -You can also select the user from the list of all chat members currently sharing their location. 438 - 439 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationcenter.png||height="18"]] **Center map** 440 -Tap on the symbol to center the view on your current location. 441 - 442 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationregroup.png||height="18"]] **Regroup** 443 -When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together. 444 - 445 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] **Draw on map** 446 -Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]]. 447 - 448 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationsettings.png||height="20"]] **Map settings** 449 -Tap on the symbol to open the map settings. 450 -## ## 451 -** **Map type** 452 -Select from one of the available map types (Standard, Satellite, Hybrid). 453 - 454 -** **Show user names** 455 -If enabled, in addition to the user photos, their names will be displayed on the map, too. 456 - 457 -** **Show user role** 458 -If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile). 459 -## ## 460 - 461 -{{id name="02-drawonmap"/}} 462 - 463 -== Draw on map == 464 - 465 -This feature allows you to manually draw areas on the maps of shared locations and label them. 466 - 467 -## ## 468 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation3.png||width="280"]] 469 -## ## 470 - 471 - 472 -{{id name="02-drawonmap-draw"/}} 473 - 474 -=== Draw area === 475 - 476 -Before sharing your location or live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] in the upper right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street". 477 - 478 -Tap **Redraw area** to draw the area anew. 479 - 480 -Tap **Done** to save the area and share it with other chat participants. 481 - 482 -Tap **X **to end the process and discard the area you've drawn. 483 - 484 -(% class="box infomessage" %) 485 -((( 486 -When sharing a **single location,** you will not be able to edit the drawn area at a later time. 487 - 488 -When sharing you **live location,** you will be able to add or edit an area later. 489 -))) 490 - 491 - 492 -{{id name="02-drawonmap-remove"/}} 493 - 494 -=== Remove area === 495 - 496 -Tap on your area in the map view to open the dialog box and select **Remove area** to delete it. 497 - 498 -You can only remove those areas which you have drawn yourself. 499 - 500 -(% class="box infomessage" %) 501 -((( 502 -Areas can be removed **when sharing your live location only.** 503 - 504 -When sharing a single location, you will not be able to remove an area later. 505 -))) 506 - 507 - 508 -{{id name="02-drawonmap-label"/}} 509 - 510 -=== Area labels === 511 - 512 -After drawing an area, a dialog box will open and prompting you to add a label. 513 - 514 -Labels are optional. Leave the text input field empty, if you do not want to add a label. 515 - 516 -You can edit or remove an area label at a later time. To do so, tap on your area in the map view to open the dialog box and edit / remove the text from the input field. 517 - 518 -Tap **X** to end the process and discard your changes. 519 - 520 -You can only edit / remove labels for those areas which you have drawn yourself. 521 - 522 -(% class="box infomessage" %) 523 -((( 524 -Labels can be edited / removed **when sharing your live location only.** 525 - 526 -When sharing a single location, you will not be able to edit / remove an area label later. 527 -))) 528 - 529 - 530 -{{id name="02-drawonmap-multiple"/}} 531 - 532 -=== Multiple user areas === 533 - 534 -Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too. 535 - 536 -If the areas of one or more users overlap, the labels appear as a single pin. Zoom into the map to be able to read the individual labels of the respective areas. 537 - 538 -You cannot edit / remove areas and labels of other chat participants. 539 - 540 -## ## 541 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation4.png||width="280"]] 542 -## ## 543 - 544 544 {{id name="02-readreceipts"/}} 545 545 546 546 == Read receipts == ... ... @@ -602,7 +602,7 @@ 602 602 ))) 603 603 604 604 ## ## 605 -[[image:Public.Applications.Android.User-Manual.WebHome@EN_ _chats-chatset1.png||width="280"]]379 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_Chatsettings1.png||height="615" width="280"]] 606 606 ## ## 607 607 608 608 {{id name="02-chatavatar"/}} ... ... @@ -708,7 +708,7 @@ 708 708 Below the media overview you will find the chat administration. 709 709 710 710 ## ## 711 -[[image:Public.Applications.Android.User-Manual.WebHome@EN_ _chats-chatset2.png||width="280"]]485 +[[image:Public.Applications.Android.User-Manual.WebHome@mobEN_Chatsettings2.png||height="615" width="280"]] 712 712 ## ## 713 713 714 714 {{id name="02-mutechat"/}} ... ... @@ -762,6 +762,25 @@ 762 762 If the "Send" option is not available to you, the feature may have been disabled by your Teamwire administrator. 763 763 ))) 764 764 539 +{{id name="02-leavechat"/}} 540 + 541 +== Leave chat == 542 + 543 +Leave a chat when you no longer want to be part of the conversation or your participation is no longer needed. 544 + 545 +There are two options to leave a chat 546 + 547 +* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Leave** can be found below the media overview. 548 +* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Leave.** 549 +## ## 550 + 551 +(% class="box infomessage" %) 552 +((( 553 +If the "Leave" option is not available to you, the feature may have been disabled by your Teamwire administrator. 554 + 555 +Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]. 556 +))) 557 + 765 765 {{id name="02-closechat"/}} 766 766 767 767 == Close chat == ... ... @@ -785,27 +785,3 @@ 785 785 ))) 786 786 787 787 ## ## 788 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed2.png||width="280"]] 789 -## ## 790 - 791 -{{id name="02-leavechat"/}} 792 - 793 -== Leave chat == 794 - 795 -Leave a chat when you no longer want to be part of the conversation or your participation is no longer needed. 796 - 797 -There are two options to leave a chat 798 - 799 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Leave** can be found below the media overview. 800 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Leave.** 801 -## ## 802 - 803 -(% class="box infomessage" %) 804 -((( 805 -If the "Leave" option is not available to you, the feature may have been disabled by your Teamwire administrator. 806 - 807 -Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]. 808 -))) 809 - 810 - 811 -## ##