Changes for page b. Chats and Messaging
Last modified by teamwire001 on 2024/11/08 09:26
From version 2.6
edited by teamwire001
on 2022/10/21 11:42
on 2022/10/21 11:42
Change comment:
fixed DOC-122 missing parts and file links
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... ... @@ -1,20 +1,36 @@ 1 - Starting Teamwire, the **Chats** tab is shown by default. It shows all chats you are involved in.1 +When starting Teamwire, the [[image:Public.Applications.Android.User-Manual.WebHome@icons-messages.svg]] **Chats** tab is shown by default. It shows all chats you are involved in. 2 2 3 -As you receive new messages, you will find a badge counter on the Chats tab indicating the number of unread te xts.3 +As you receive new messages, you will find a badge counter on the Chats tab showing the number of **unread chats**. The respective chat which received new messages will have a badge showing the number of **unread messages**. Inside the chat, new messages are visually indicated from already read content by a separator. 4 4 5 5 6 -{{id name="02-i nbox"/}}6 +{{id name="02-filter"/}} 7 7 8 8 = Inbox = 9 9 10 - When receiving new messages, the chat concernedis also providedwith a badgeon the numberof unreadtexts.Thisbadge willdisappear afteryouhavevisited thechat.Insidehechat, newmessagesare visually indicatedfrom alreadyreadcontent by a separator.10 +Your inbox provides four tabs which allow you to switch between the most important chat type criteria. 11 11 12 +* **All** 13 +The default tab which will show you read and unread, favourite and non-favourite, 1:1 and group chats or broadcasts alike. Archived chats are not shown. 12 12 15 +* **Favourites** 16 +This tab lists all your [[favourite chats>>doc:||anchor="chaction-favourite"]]. 17 + 18 +* **Unread** 19 +This tab lists all chats with new messages and chats you have [[marked as unread>>doc:||anchor="chaction-unread"]]. 20 + 21 +* **Archived** 22 +This tab lists all your [[archived chats>>doc:||anchor="02-archivechat"]]. 23 +## ## 24 + 25 +## ## 26 +[[image:Public.Applications.Android.User-Manual.WebHome@inbox-1.png||width="280px"]] 27 +## ## 28 + 13 13 {{id name="02-search"/}} 14 14 15 -= =Search ==31 += Search = 16 16 17 -Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon- magnifier.png||height="20"]] in the uppercircles andlists, and message content. To leave the search, tap the arrow at the upper33 +Tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-search.svg]] in the upper-right corner of the screen to open a search bar. The search will look up for chat titles, contacts, lists and circles, bots, and message content. To leave the search, tap the arrow at the upper-left. 18 18 19 19 20 20 {{id name="02-createnewchat"/}} ... ... @@ -21,12 +21,16 @@ 21 21 22 22 = Create a chat = 23 23 24 -To create a new chat, use the button **Newchat**in yourxor tapthemenuin theupper.You can choose from the following options.40 +To create a new chat, use the button [[image:Public.Applications.Android.User-Manual.WebHome@icons-chat-new.svg]] in the lower-right corner of the screen, where you can then choose from the following options. 25 25 26 -* 1:1 Chat 27 -* Group Chat 28 -* Broadcast 29 -* Federated Chat 42 + 43 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-user.svg||height="20"]] [[1:1 Chat>>doc:||anchor="02-onetoonechat"]] 44 + 45 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg||height="22"]] [[Group Chat>>doc:||anchor="02-groupchat"]] 46 + 47 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-broadcast.svg||height="21"]] [[Broadcast>>doc:||anchor="02-broadcastchat"]] 48 + 49 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-federated.svg||height="20"]] [[Federated Chat>>doc:||anchor="02-federatedchat"]] 30 30 ## ## 31 31 32 32 {{id name="02-onetoonechat"/}} ... ... @@ -77,7 +77,7 @@ 77 77 78 78 The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin. 79 79 80 -Currently it is currently not possible to add more chat members to the chat later.100 +Currently, it is not possible to add more chat members to the chat later. 81 81 82 82 83 83 {{id name="02-federatedchat-content"/}} ... ... @@ -102,36 +102,36 @@ 102 102 103 103 Select one or more users from your list of contacts by tapping the checkbox next to the user's name. 104 104 105 -Already selected contacts are indicated with an [[image:Public.Applications.Android.User-Manual.WebHome@icon -checked.png||height="20"]] and can be deselected by re-tapping.125 +Already selected contacts are indicated with an [[image:Public.Applications.Android.User-Manual.WebHome@icons_box_selected.svg]] and can be deselected by re-tapping. 106 106 107 -You can combine contacts, lists, circles and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there. 127 +You can combine contacts, lists, circles, and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there. 108 108 109 109 Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator. 110 110 111 -## ## 112 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-create1.png||width="280"]] 113 -## ## 114 114 115 115 Your contacts are split into four types and are listed per section. 116 116 117 -* [[Contacts>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-contacts"]] 118 -* [[Lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]] 119 -* [[Circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] 120 -* [[Bots>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-bots"]] 134 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-user.svg||height="20"]] [[Contacts>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-contacts"]] 135 + 136 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-userlist.svg]] [[Lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]] 137 + 138 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-circle.svg||height="21"]] [[Circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] 139 + 140 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-bot.svg||height="22"]] [[Bots>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-bots"]] 121 121 ## ## 122 122 123 -Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,**to find your contacts, lists, circles and bots per section.The search feature is located in the upper right corner via [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]].143 +Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the [[image:Public.Applications.Android.User-Manual.WebHome@icons-search.svg]] search bar, to find your contacts, lists, circles and bots per section. 124 124 145 +## ## 146 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-create1.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-create2.png||width="280px"]] 147 +## ## 125 125 126 126 {{id name="02-definechattitle"/}} 127 127 128 -== Define chattitle ==151 +== Define title == 129 129 130 130 Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory. 131 131 132 -## ## 133 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-create2.png||width="280"]] 134 -## ## 135 135 136 136 {{id name="02-definefurthersettings"/}} 137 137 ... ... @@ -144,7 +144,7 @@ 144 144 This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:||anchor="02-attentionmessages"]] chapter. 145 145 ## ## 146 146 147 -After defining all further settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-confirm.png||height="20"]]to enter the new chat automatically and you will be able to compose your first message.167 +After defining all further settings, tap **Create** to enter the new chat automatically, and you will be able to compose your first message. 148 148 149 149 150 150 {{id name="02-voipcall"/}} ... ... @@ -168,9 +168,9 @@ 168 168 169 169 Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants. 170 170 171 -Start the call by tapping the respective button in the upper 191 +Start the call by tapping the respective button in the upper-right corner of the screen. 172 172 173 -Use ####[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoice11.png||height="20"]]####to start a voice call and####[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideo11.png||height="20"]]####to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.193 +Use [[image:Public.Applications.Android.User-Manual.WebHome@icons-call-voice.svg]] to start a voice call and [[image:Public.Applications.Android.User-Manual.WebHome@icons-call-video.svg]] to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too. 174 174 175 175 The other call participants will be notified, even if they are currently not actively using the Teamwire app. 176 176 ... ... @@ -177,10 +177,10 @@ 177 177 178 178 **The number of participants for group calls is limited** and given by your Teamwire server admin. 179 179 180 -If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ####[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]####for voice and####[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]####for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.200 +If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into [[image:Public.Applications.Android.User-Manual.WebHome@icons-call-voice-plus.svg]] for voice and [[image:Public.Applications.Android.User-Manual.WebHome@icons-call-video-plus.svg]] for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call. 181 181 182 182 ## ## 183 -[[image:Public.Applications.Android.User-Manual.WebHome@ EN__chats-voip1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip3.png||width="280"]]203 +[[image:Public.Applications.Android.User-Manual.WebHome@chatview-1.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@videocall-1.png||width="280px"]] 184 184 ## ## 185 185 186 186 {{id name="02-voipcall-join"/}} ... ... @@ -192,7 +192,7 @@ 192 192 Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call. 193 193 194 194 ## ## 195 -[[image:Public.Applications.Android.User-Manual.WebHome@ EN__chats-voip4.png||width="280"]]215 +[[image:Public.Applications.Android.User-Manual.WebHome@chatview-2.png||width="280px"]] 196 196 ## ## 197 197 198 198 {{id name="02-voipcall-features"/}} ... ... @@ -207,55 +207,65 @@ 207 207 * Screen sharing 208 208 * Raise hand 209 209 * Toggle between front and backside camera 210 - 211 211 ## ## 212 212 213 213 {{id name="02-emergencyalert"/}} 214 214 215 -= Emergency alert (SOS button)=234 += Emergency alert = 216 216 217 - Byusingthe emergencybutton,youcanquickly create a newalertchat with**apredefined group ofusers.**Whenreating an alert,your locationdata (GPS) will be requested and avoice message willberecorded- bothbeing shared withthechatmembers.236 +This feature is meant for emergencies, allowing you to quickly create a new chat with a selected group of contacts, including an alert, a voice message (which you will record), and your current location. 218 218 219 - An alert will use a specialnotification soundto benoticedbythe chat members andbecomesmorerominentin their inboxes.Moreinformation are availableat the[[Attentionmessages>>doc:||anchor="02-alertmessages"]]chapter.238 +The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire. 220 220 221 221 (% class="box infomessage" %) 222 222 ((( 223 -If the SOSbuttonis not available to you, the feature may have been disabled by your Teamwire administrator.242 +If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator. 224 224 ))) 225 225 226 226 ## ## 227 -[[image:Public.Applications.Android.User-Manual.WebHome@ EN__chats-emergency.png||width="280"]]246 +[[image:Public.Applications.Android.User-Manual.WebHome@emergency-1.png||width="280px"]] 228 228 ## ## 229 229 230 -{{id name="02-emergencyalert- configure"/}}249 +{{id name="02-emergencyalert-usage"/}} 231 231 232 -== Setup the SOS button==251 +== Usage == 233 233 234 -The group of chat members contacted via the SOS button can be defined at [[Profile > Message settings > SOS Group>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-sosgroup"]]. If you do not define a recipient here, you will have to manually select a circle or list each time you use the button. If your device is managed by a mobile device management, your Teamwire admin may has already set an SOS group which you will not be able to change. 253 +(% class="box infomessage" %) 254 +((( 255 +This feature requires permission to use your location and microphone in order to work correctly. 256 +))) 235 235 258 +Tap the [[image:Public.Applications.Android.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen. 236 236 237 - {{id name="02-emergencyalert-usage"/}}260 +Select one of your circles or lists in the **Send to** section. If you have predefined a [[Default circle>>doc:||anchor="02-emergencyalert-configure"]], you can skip this step, or change the selected circle or list. 238 238 239 - ==Use theSOSbutton==262 +You have two options for recording your voice message, which will be sent together with an alert and your current location. 240 240 241 -In your inbox, open the emergency menu by swiping your screen to the right. 264 +* Tap the [[image:Public.Applications.Android.User-Manual.WebHome@icons-emergency-record.svg||height="38px" width="38px"]] **Record button** once to start recording a voice message (of 30 seconds) without keeping your device at hand. You will see a respective countdown. 265 +** After 30 seconds, the alert will be sent automatically, including your voice message and your location. 266 +** Cancel your recording during the countdown by tapping the record button again **(X)**. 242 242 243 -The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat. 268 +* Tap and hold the [[image:Public.Applications.Android.User-Manual.WebHome@icons-emergency-record.svg||height="38px" width="38px"]] **Record button** to record a voice message for as long as you want to. 269 +** Release the button to send the alert, including your voice message and your location. 270 +** Swipe up to cancel the recording and the process. 271 +## ## 244 244 245 - To record avoicessage273 +{{id name="02-emergencyalert-configure"/}} 246 246 247 -* tap the button once to start a 30 seconds record timer or 248 -* tap and hold the button as long as you want to record your message. 249 -## ## 275 +== Default circle == 250 250 251 - Afterwards,yourlocationandvoicemessagewillbe sent toapredefinedgroup of users.277 +Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory. 252 252 279 +Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message. 253 253 281 +If your device is managed by a mobile device management, your Teamwire administrator may have already set a Default Circle, which you will not be able to change. 282 + 283 + 254 254 {{id name="02-pushtotalk"/}} 255 255 256 256 = Push-to-Talk = 257 257 258 -This feature turns your Teamwire app into a walkie 288 +This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive. 259 259 260 260 (% class="box infomessage" %) 261 261 ((( ... ... @@ -264,82 +264,67 @@ 264 264 265 265 {{id name="02-pushtotalk-configure"/}} 266 266 267 -== Set Push-to-Talk==297 +== Setup == 268 268 269 -In you inbox, use the [[image:Public.Applications.Android.User-Manual.WebHome@icon- ptt.png||height="20"]] icon in the upper299 +In you inbox, use the [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-voice.svg]] icon in the upper-right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required. 270 270 271 -As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.Android.User-Manual.WebHome@icon- pttmute.png||height="20"]] whether new messages received in your active channel will be played via **speaker** or if they are **muted.**301 +As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.Android.User-Manual.WebHome@icons-sound-on.svg]] whether new messages received in your active channel will be played via **speaker** or if they are **muted.** 272 272 273 -Use [[image:Public.Applications.Android.User-Manual.WebHome@icon- pttdeselect.png||height="20"]] to remove your current selection of chats.303 +Use [[image:Public.Applications.Android.User-Manual.WebHome@icons-dnd.svg]] to remove your current selection of chats. 274 274 275 275 ## ## 276 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt1.png||width="280"]] 306 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt1.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@pushtt-1.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@pushtt-2.png||width="280px"]] 277 277 ## ## 278 278 279 279 {{id name="02-pushtotalk-usage"/}} 280 280 281 -== Use Push-to-Talk==311 +== Usage == 282 282 283 283 Your Push-to-Talk chats are displayed at the bottom of the inbox. Simply swipe to switch between your Push-to-Talk chats. 284 284 285 285 Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds. 286 286 287 -## ## 288 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt3.png||width="280"]] 289 -## ## 290 290 291 -{{id name="02-chatcontentsandactions"/}} 318 +{{id name="02-attachments"/}} {{id name="02-chatcontentsandactions"/}} 292 292 293 -= Chatcontentand actions =320 += Attachments = 294 294 322 +In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment, or the like to your current conversation, choose one of the following options. 295 295 296 -{{id name="02-attachments"/}} 297 297 298 -== Attachments and features == 299 - 300 -In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options. 301 - 302 -## ## 303 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-attachments.png||width="280"]] 304 -## ## 305 - 306 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-camera.png||height="20"]] **Take photo** 307 - 325 +[[image:Public.Applications.Android.User-Manual.WebHome@icons-camera.svg]] **Take photo** 308 308 Grant access to your camera to take and send photos or videos. Video recording is limited to 180 seconds. 309 309 310 310 311 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-gallery.png||height="20"]] **Photos and images from gallery** 312 - 329 +[[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-image.svg]] **Photos and images from gallery** 313 313 Grant access to your gallery to send photos and videos stored on your device. 314 314 315 315 316 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-microphone.png||height="20"]] **Record voice message** 317 - 333 +[[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-voice.svg]] **Record voice message** 318 318 Grant access to your microphone to record and send a voice message. Voice recording is limited to 180 seconds. 319 319 320 320 321 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] **Further attachments and features** 322 - 337 +[[image:Public.Applications.Android.User-Manual.WebHome@icons-attach.svg]] **Further attachments and features** 323 323 You will be listed further options for sharing content. 324 324 325 325 326 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-alert. png||height="20"]] **Alert,** [[image:Public.Applications.Android.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement** or [[image:Public.Applications.Android.User-Manual.WebHome@icon-note.png||height="20"]] **Note**341 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **Alert,** ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icons-am-announce.svg]] **Announcement** or ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icons-am-note.svg]] **Note** 327 327 These are so-called attention messages. More information about attention messages are available [[here>>doc:||anchor="02-attentionmessages"]]. 328 328 329 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-file. png||height="20"]] **File**344 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-file.svg]] **File** 330 330 Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.). 331 331 332 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-location. png||height="20"]] **Location**347 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-location.svg]] **Location** 333 333 If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat. 334 334 You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]]. 335 335 336 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-calendar. png||height="20"]] **Calendar**351 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-calendar.svg]] **Calendar** 337 337 Grant access to your calendar to select appointments from your calendar app and attach them. 338 338 339 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-poll. png||height="20"]] **Poll**354 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-poll.svg]] **Poll** 340 340 Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly. 341 341 342 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-dracoon. png||height="20"]] **Dracoon**357 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon** 343 343 This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file. 344 344 ## ## 345 345 ... ... @@ -348,25 +348,28 @@ 348 348 Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator. 349 349 ))) 350 350 366 +## ## 367 +[[image:Public.Applications.Android.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@chatview-4.png||width="280px"]] 368 +## ## 369 + 351 351 {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}} 352 352 353 -= =Attention messages ==372 += Attention messages = 354 354 355 -Via [[image:Public.Applications.Android.User-Manual.WebHome@icon-attach ments.png||height="20"]] next to the text input field, various attention message types are available in Teamwire.374 +Via [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach.svg]] next to the text input field, various attention message types are available in Teamwire. 356 356 357 357 Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat. 358 358 ## ## 359 359 360 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert** 361 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. 362 -The alert notification sound can be configured via [[Profile > Message settings > Alert notification sound>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-notificationsounds"]]. 379 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **Alert** 380 +Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]]. 363 363 (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]]. 364 364 365 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-annouce ment.png||height="20"]] **Announcement**366 -Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icon-em ptyActivities.png||height="20"]] with a range of reactions.383 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-announce.svg]] **Announcement** 384 +Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions. 367 367 368 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-note. png||height="20"]] **Note**369 -Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icon-em ptyActivities.png||height="20"]] with a range of reactions.386 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-note.svg]] **Note** 387 +Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions. 370 370 ## ## 371 371 372 372 All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then. ... ... @@ -378,30 +378,30 @@ 378 378 379 379 {{id name="02-ownattentionmessages"/}} 380 380 381 -== =Activity / Reactions ===399 +== Activity / Reactions == 382 382 383 -You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.Android.User-Manual.WebHome@icon-report. png||height="20"]] **report.**401 +You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.Android.User-Manual.WebHome@icons-report.svg]] **report.** 384 384 385 -You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Android.User-Manual.WebHome@icon- bell.png||height="20"]] in the upper403 +You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Android.User-Manual.WebHome@icons-notification.svg]] in the upper-right corner of the chat. 386 386 387 387 388 388 {{id name="02-livelocation"/}} 389 389 390 -= =Live location ==408 += Live location = 391 391 392 392 This feature allows other users to track your current location live on a map. 393 393 394 -To share your live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attach ments.png||height="20"]] next to the text input field, select [[image:Public.Applications.Android.User-Manual.WebHome@icon-location.png||height="20"]] **Location** and **Share your live location.**412 +To share your live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach.svg]] next to the text input field, select [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-location.svg]] **Location** and [[image:Public.Applications.Android.User-Manual.WebHome@icons-livelocation.svg]] **Share your live location.** 395 395 396 396 Open the live map and check your current position by tapping on the map preview in the chat. 397 397 398 398 ## ## 399 -[[image:Public.Applications.Android.User-Manual.WebHome@ EN__chats-livelocation1.png||width="280"]]417 +[[image:Public.Applications.Android.User-Manual.WebHome@livelocation-1.png||width="280px"]] 400 400 ## ## 401 401 402 402 {{id name="02-livelocation-duration"/}} 403 403 404 -== =Sharing duration ===422 +== Sharing duration == 405 405 406 406 As you start the live location feature, you can select for how long you want to share it. 407 407 ... ... @@ -412,7 +412,7 @@ 412 412 413 413 {{id name="02-livelocation-stop"/}} 414 414 415 -== =Stop sharing manually ===433 +== Stop sharing manually == 416 416 417 417 If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.** 418 418 ... ... @@ -419,7 +419,7 @@ 419 419 420 420 {{id name="02-livelocation-multiple"/}} 421 421 422 -== =Multiple users sharing ===440 +== Multiple users sharing == 423 423 424 424 In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map. 425 425 ... ... @@ -428,28 +428,28 @@ 428 428 429 429 {{id name="02-livelocation-additional"/}} 430 430 431 -== =Additional features ===449 +== Additional features == 432 432 433 433 The live map offers different tools and settings to view users and map material. 434 434 435 435 * **Focus user** 436 -Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. 437 -You can also select the user from the list of all chat members currently sharing their location. 438 - 439 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationcenter.png||height="18"]] **Center map** 454 +Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location. 455 + 456 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-near.svg]] **Center map** 440 440 Tap on the symbol to center the view on your current location. 441 - 442 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon- locationregroup.png||height="18"]] **Regroup**458 + 459 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-regroup.svg]] **Regroup** 443 443 When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together. 444 - 445 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon- locationdrawmap.png||height="18"]] **Draw on map**461 + 462 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-draw.svg]] **Draw on map** 446 446 Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]]. 447 - 448 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon- locationsettings.png||height="20"]] **Map settings**464 + 465 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-tune.svg]] **Map settings** 449 449 Tap on the symbol to open the map settings. 450 450 ## ## 451 451 ** **Map type** 452 452 Select from one of the available map types (Standard, Satellite, Hybrid). 470 +If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]]. 453 453 454 454 ** **Show user names** 455 455 If enabled, in addition to the user photos, their names will be displayed on the map, too. ... ... @@ -460,20 +460,19 @@ 460 460 461 461 {{id name="02-drawonmap"/}} 462 462 463 -= =Draw on map ==481 += Draw on map = 464 464 465 465 This feature allows you to manually draw areas on the maps of shared locations and label them. 466 466 467 467 ## ## 468 -[[image:Public.Applications.Android.User-Manual.WebHome@ EN__chats-livelocation2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation3.png||width="280"]]486 +[[image:Public.Applications.Android.User-Manual.WebHome@livelocation-2.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@livelocation-3.png||width="280px"]] 469 469 ## ## 470 470 471 - 472 472 {{id name="02-drawonmap-draw"/}} 473 473 474 -== =Draw area ===491 +== Draw area == 475 475 476 -Before sharing your location or live location, tap locationdrawmap.png||height="18"]]493 +Before sharing your location or live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-draw.svg]] in the upper-right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street". 477 477 478 478 Tap **Redraw area** to draw the area anew. 479 479 ... ... @@ -483,15 +483,14 @@ 483 483 484 484 (% class="box infomessage" %) 485 485 ((( 486 -When sharing a **single location,** you will not be able to edit the drawn area at a later time. 503 +When sharing a [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time. 487 487 488 -When sharing you **live location,** you will be able to add or edit an area later. 505 +When sharing you [[image:Public.Applications.Android.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later. 489 489 ))) 490 490 491 - 492 492 {{id name="02-drawonmap-remove"/}} 493 493 494 -== =Remove area ===510 +== Remove area == 495 495 496 496 Tap on your area in the map view to open the dialog box and select **Remove area** to delete it. 497 497 ... ... @@ -504,10 +504,9 @@ 504 504 When sharing a single location, you will not be able to remove an area later. 505 505 ))) 506 506 507 - 508 508 {{id name="02-drawonmap-label"/}} 509 509 510 -== =Area labels ===525 +== Area labels == 511 511 512 512 After drawing an area, a dialog box will open and prompting you to add a label. 513 513 ... ... @@ -526,10 +526,9 @@ 526 526 When sharing a single location, you will not be able to edit / remove an area label later. 527 527 ))) 528 528 529 - 530 530 {{id name="02-drawonmap-multiple"/}} 531 531 532 -== =Multiple user areas ===546 +== Multiple user areas == 533 533 534 534 Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too. 535 535 ... ... @@ -538,35 +538,33 @@ 538 538 You cannot edit / remove areas and labels of other chat participants. 539 539 540 540 ## ## 541 -[[image:Public.Applications.Android.User-Manual.WebHome@ EN__chats-livelocation4.png||width="280"]]555 +[[image:Public.Applications.Android.User-Manual.WebHome@livelocation-4.png||width="280px"]] 542 542 ## ## 543 543 544 -{{id name=" 02-readreceipts"/}}558 +{{id name="meaction"/}} 545 545 546 -= =Read receipts ==560 += Message actions = 547 547 548 - The[[image:Public.Applications.Android.User-Manual.WebHome@icon-readeye.png||height="15"]]readreceiptsofchat membersarepresentedbytheiruseravatars andcanbeund at the bottom ofthe conversation.Pleasenote,thattheseead receipts**only applytothe latestmessage**of the chat andcannotbe viewed for previousmessages.562 +When you're in the chat view, you have different actions, which you can perform on your and other chat member's sent messages and attachments. 549 549 550 -If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members. 551 551 552 -(% class="box infomessage" %) 553 -((( 554 -Your Teamwire administrator may disable read receipts for all users. 555 -))) 556 - 557 557 {{id name="02-replytomessage"/}} 558 558 559 -== Reply to message==567 +== Reply == 560 560 561 -Tap and hold onto the respective message or attachment to open thecontext menu. Select **Reply** toadd a quote of the original message when sending your answer. This is especially useful in conversationswith a lot of users so you won't lose context.569 +Tap and hold the respective message or attachment to open the actions menu. 562 562 571 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-reply.svg]] **Reply** to add a quote of the original message when sending your answer. This is especially useful in chats with numerous users and mixed conversations. Replies help you and others to remember the context of messages. 563 563 573 + 564 564 {{id name="02-copymessage"/}} 565 565 566 -== Copy message==576 +== Copy == 567 567 568 -Tap and hold onto the respective message to open thecontext menu. Select **Copy** to copy the entire messagecontent to your clipboard. You canpastethetext to another chat or an external app.578 +Tap and hold the respective message to open the actions menu. 569 569 580 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app. 581 + 570 570 (% class="box infomessage" %) 571 571 ((( 572 572 If you cannot copy a message, the feature may have been disabled by your Teamwire administrator. ... ... @@ -574,238 +574,351 @@ 574 574 575 575 {{id name="02-forwardmessage"/}} 576 576 577 -== Forward message==589 +== Forward == 578 578 579 -Tap and hold onto the respective message or attachment to open thecontext menuand select**Forward.** A listof all existing chatsto which you can forward the content to will be displayed. If you want to forward to a user or circle that you don't have a chat with yet, tap **New chat** [[image:Public.Applications.Android.User-Manual.WebHome@icon-newchat.png||height="20"]] in the bottom right corner of the screen and continue selecting your participants.591 +Tap and hold the respective message or attachment to open the actions menu. 580 580 593 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants. 581 581 595 + 582 582 {{id name="02-deletemessage"/}} 583 583 584 -== Delete message==598 +== Delete == 585 585 586 -You can delete your own messages and attachments in Teamwire, even if they have already been read .Tapand holdtheespective message or attachment to open the context menu and select **Delete** to remove it.600 +You can delete your own messages and attachments in Teamwire, even if they have already been read by others. 587 587 602 +Tap and hold the respective message or attachment to open the actions menu. 603 + 604 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-delete.svg]] **Delete** to remove it permanently. 605 + 588 588 (% class="box infomessage" %) 589 589 ((( 590 590 If you cannot delete a message, the feature may have been disabled by your Teamwire administrator. 591 591 ))) 592 592 593 -{{id name="02-chatsettings"/}} 594 594 595 - =Chatettings =612 +{{id name="02-chatadministration"/}} 596 596 597 - Opena chat and tap itschattitle at the top to openthe chatsettings.Among other things, here you can edit the title or add more users to the conversation.614 += Chat actions = 598 598 599 -(% class="box infomessage" %) 600 -((( 601 -Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings. 602 -))) 616 +These are actions that can be performed on your existing chats. 603 603 604 -## ## 605 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]] 606 -## ## 607 607 608 - {{id="02-chatavatar"/}}619 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-unread.svg]] [[Mark chat as read / unread>>doc:||anchor="chaction-unread"]] 609 609 610 - ==Chat=621 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-pin.svg]] [[Pin chat>>doc:||anchor="chaction-pin"]] 611 611 612 - Tapon thecurrentchat avatar.You can choose an existingpictureof your photosandmagesfrom your **Gallery**or takea photo with your**Camera.**The newavatarwill beshowntoll members of theconversation.623 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-favourite.svg]] [[Favourite chat>>doc:||anchor="chaction-favourite"]] 613 613 614 - Tapthevatargain to**change**or**remove**theimage.625 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-mute.svg]] [[Mute chat>>doc:||anchor="02-mutechat"]] 615 615 627 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-archive.svg]] [[Archive chat>>doc:||anchor="02-archivechat"]] 616 616 617 - {{idtitle"/}}629 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-leave.svg]] [[Leave chat>>doc:||anchor="02-leavechat"]] 618 618 619 - ==Chat title ==631 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-lock.svg]] [[Close chat>>doc:||anchor="02-closechat"]] 620 620 621 -Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter. 633 +* [[image:Public.Applications.Android.User-Manual.WebHome@icons-email.svg]] [[Email chat history>>doc:||anchor="02-emailchathistory"]] 634 +## ## 622 622 623 - Ifyou want to resetachat title, removethecurrent textandconfirm via Enter. The title will adopt the automatically generated name. But remember thatdefining a title is mandatory for group chats.636 +{{id name="chaction-unread"/}} 624 624 638 +== Mark as read / unread == 625 625 626 - {{id name="02-chatmode"/}}640 +**Mark a chat as read**, if you don't want to read new messages intentionally. The other chat members will still receive your [[read receipt>>doc:||anchor="02-readreceipts"]]. 627 627 628 - ==Chat mode==642 +You have multiple options to perform the [[image:Public.Applications.Android.User-Manual.WebHome@icons-read.svg]] **Mark as read** action on a chat. 629 629 630 -Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature. 631 - 632 -* **Normal** 633 -//Allow to send messages// enabled 634 -By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat. 635 - 636 -* **Broadcast** 637 -//Allow to send messages// disabled 638 -The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation. 644 +* In your inbox, swipe right on the chat you want to mark as read and select the action. 645 +* In your inbox, tap and hold down on the chat you want to mark as read to open the actions menu. 639 639 ## ## 640 640 641 - {{id name="02-chatadministrators"/}}648 +**Mark a chat as unread**, after you open it, either intentionally or accidentally. This can help you to remember you coming back to the conversation at a later point of time. This action will also show the chat in the [[**Unread** tab>>doc:||anchor="02-filter"]] in your inbox. 642 642 643 - ==Chatadministrators==650 +You have multiple options to perform the [[image:Public.Applications.Android.User-Manual.WebHome@icons-unread.svg]] **Mark as unread** action on a chat. 644 644 645 -This section lists all administrators of the current chat. 652 +* In your inbox, swipe right on the chat you want to mark as unread and select the action. 653 +* In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu. 654 +## ## 646 646 647 -Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator. 656 +## ## 657 +[[image:Public.Applications.Android.User-Manual.WebHome@inbox-2.png||width="280px"]] 658 +## ## 648 648 649 - Ina1:1 chat, bothmembers become chatadministrator by default.660 +{{id name="chaction-pin"/}} 650 650 651 - **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]or [[lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]],or by a mix of all options mentioned.662 +== Pin == 652 652 664 +This is a personal setting and will only affect your own chats and inbox. 653 653 654 -{{id name="02-promotetoadmin"/}} 655 655 656 - ===Promotetochat admin===667 +Pinned chats stay on top of your inbox, even if other chats have newer messages. 657 657 658 - Inthechatsettings,tap[[Members>>doc:||anchor="02-members"]] to see acomplete list of thecurrent chat's participants.If the chat was createdvia circle, taponitsmetoview the listof members. Tapthe user of concern andselect**Makechatadmin.**669 +You have multiple options to [[image:Public.Applications.Android.User-Manual.WebHome@icons-pin.svg]] **Pin** a chat. 659 659 671 +* In your inbox, swipe right on the chat you want to pin and select the action. 672 +* In your inbox, tap and hold down on the chat you want to pin to open the actions menu. 673 +* Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action. 674 +## ## 675 + 676 +In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again. 677 + 660 660 (% class="box infomessage" %) 661 661 ((( 662 - The adminpromotion cannot be revoked.680 +A chat that receives an [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read. 663 663 ))) 664 664 665 -{{id name=" 02-demoteadmin"/}}683 +{{id name="chaction-favourite"/}} 666 666 667 -== =Demotechat admin===685 +== Favourite == 668 668 669 -Th eadminpromotioncannotbe revoked.687 +This is a personal setting and will only affect your own chats and inbox. 670 670 671 -You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again. 672 672 690 +Favourite chats are additionally shown in the [[**Favourites** tab>>doc:||anchor="02-filter"]] in your inbox. This feature helps you find your favourite conversations faster. Especially when forwarding messages or attachments, as your Favourites will be shown first in the list of available chats. 673 673 674 - {{idname="02-members"/}}692 +You have multiple options to [[image:Public.Applications.Android.User-Manual.WebHome@icons-favourite.svg]] **Favourite** a chat. 675 675 676 -== Members == 694 +* In your inbox, swipe right on the chat you want to favourite and select the action. 695 +* In your inbox, tap and hold down on the chat you want to favourite to open the actions menu. 696 +* Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action. 697 +## ## 677 677 678 - Thissection listsl membersofhecurrentchatincl. chat administrators.699 +In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unfavourite.svg]] **Unfavourite** a chat again. 679 679 680 -If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.** 681 681 702 +{{id name="02-mutechat"/}} 682 682 683 - {{idname="02-addmoremembers"/}}704 +== Mute == 684 684 685 - ===Addmoremembers to chat===706 +This is a personal setting and will only affect your own chats and inbox. 686 686 687 -Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.** 688 688 709 +Muted chats will no longer notify you about new messages via sound, vibration or push notification. This applies only per muted chat. The app badge on your home screen will include muted chats when showing the number of unread conversations. 689 689 690 - {{idname="02-removemembers"/}}711 +You have multiple options to [[image:Public.Applications.Android.User-Manual.WebHome@icons-mute.svg]] **Mute** a chat. 691 691 692 -=== Remove members === 713 +* In your inbox, swipe left on the chat you want to mute and select the action. 714 +* In your inbox, tap and hold down on the chat you want to mute to open the actions menu. 715 +* Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action. 716 +## ## 693 693 694 - Toremove a userfrom thechat,taptheir namen thelist ofchatmembersandct **Remove fromhat.** You cannotremoveindividual users which havebeenaddedvia circle. Youhaveto remove thecomplete circlefrom thechattead.718 +In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again. 695 695 720 +(% class="box infomessage" %) 721 +((( 722 +If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]]. 723 +))) 696 696 697 -{{id name="02-mediaoverview"/}} 725 +## ## 726 +[[image:Public.Applications.Android.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@inbox-4.png||width="280px"]] 727 +## ## 698 698 699 - = Mediaoverview =729 +{{id name="02-archivechat"/}} 700 700 701 - Belowthe chat settings you will find the **Media overview,** whichallows you to look up for all attachments and attention messages that havebeen shared in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All attachments.//731 +== Archive == 702 702 733 +This is a personal setting and will only affect your own chats and inbox. 703 703 704 -{{id name="02-chatadministration"/}} 705 705 706 - =Chat administration =736 +You can archive a chats if it's no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your regular **All** tab and are moved to the [[**Archived** tab>>doc:||anchor="02-filter"]] in your inbox. 707 707 708 - Belowthe mediaoverviewyouwillfindthechatadministration.738 +You have multiple options to [[image:Public.Applications.Android.User-Manual.WebHome@icons-archive.svg]] **Archive** a chat. 709 709 740 +* In your inbox, swipe left on the chat you want to archive and select the action. 741 +* In your inbox, tap and hold down on the chat you want to archive to open the actions menu. 742 +* Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action. 710 710 ## ## 711 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset2.png||width="280"]] 712 -## ## 713 713 714 - {{id="02-mutechat"/}}745 +In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unarchive.svg]] **Unarchive** a chat from the Archived tab. 715 715 716 -== Mute chat == 717 717 718 - Thisis a personalsettingand will only affect your own useraccount.748 +{{id name="02-leavechat"/}} 719 719 720 - Mutea chat to stop receiving notifications. When muted, the notification sound,vibration and push notifications will not betriggered **for this chat.** The app icon on your home screen will keep showing the number of unread messages.750 +== Leave == 721 721 722 - There are two optionstomuteahat752 +You may leave a chat if you no longer want to be part of the conversation, or your participation is no longer required. 723 723 724 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Mute** can be found below the media overview. 725 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Mute.** 754 +You have multiple options to [[image:Public.Applications.Android.User-Manual.WebHome@icons-leave.svg]] **Leave** a chat. 755 + 756 +* In your inbox, swipe left on the chat you want to leave and select the action. 757 +* In your inbox, tap and hold down on the chat you want to leave to open the actions menu. 758 +* Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action. 726 726 ## ## 727 727 728 - Youcanre-enablenotificationsforahesameway.761 +To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again. 729 729 730 730 (% class="box infomessage" %) 731 731 ((( 732 -If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin. 765 +If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator. 766 + 767 +Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]. 733 733 ))) 734 734 735 -{{id name="02- archivechat"/}}770 +{{id name="02-closechat"/}} 736 736 737 -== Archivechat==772 +== Close == 738 738 739 -This is a personalsetting and willonlyaffectyour ownuseraccount.774 +This is an administrative setting and will affect all members of the chat. 740 740 741 -Archive a chat when the conversation is no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your message inbox by default. 742 742 743 -There are two options to archive a chat 777 +Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] can close a chat. 778 +Close a chat when the conversation is over and no longer needed. After a chat has been closed, the conversation can no longer be read by its members. 744 744 745 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Archive** can be found below the media overview. 746 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Archive.** 780 +You have multiple options to [[image:Public.Applications.Android.User-Manual.WebHome@icons-lock.svg]] **Close** a chat. 781 + 782 +* In your inbox, swipe left on the chat you want to close and select the action. 783 +* In your inbox, tap and hold down on the chat you want to close to open the actions menu. 784 +* Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action. 747 747 ## ## 748 748 749 - Todisplay archivedchatsinyourinbox, activate the option**Show archived chats** via themenun the upper rightcornerf theinbox.hileviewing your archived chats, youcan**Unarchive**a conversation againas archiving was described above.787 +In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat. 750 750 789 +(% class="box infomessage" %) 790 +((( 791 +If you cannot close a chat, the feature may have been disabled by your Teamwire administrator. 792 +))) 751 751 794 +## ## 795 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed2.png||width="280"]] 796 +## ## 797 + 752 752 {{id name="02-emailchathistory"/}} 753 753 754 -== Sendchat history ==800 +== Email chat history == 755 755 756 -Open the respective chatand view itsbytappingitsavatarandtitle. Select [[image:Public.Applications.Android.User-Manual.WebHome@icon-send.png||height="20"]] **Send** to transfer the conversation in plain text to your default mail app.The action can be found below the media overview.802 +Open the [[Chat settings>>doc:||anchor="02-chatsettings"]] of the conversation you want to share. Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-email.svg]] **Email Chat History** to transfer the conversation in plain text to your default mail app. 757 757 758 758 Please note that attachments cannot be transferred to the mail. 759 759 760 760 (% class="box infomessage" %) 761 761 ((( 762 -If th e"Send"option is not available to you, the feature may have been disabled by your Teamwire administrator.808 +If this option is not available to you, the feature may have been disabled by your Teamwire administrator. 763 763 ))) 764 764 765 -{{id name="02-closechat"/}} 766 766 767 - ==Close==812 +{{id name="02-chatsettings"/}} 768 768 769 - Thisisan administrativesettingand will affect all membersof the chat. Only chat administrators can close a chat.814 += Chat settings = 770 770 771 -Close a chat when the conversation is over and no longer needed. 772 -After it has been closed, the chat will show an according info message and the chat history can no longer be read by its members. 816 +Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation. 773 773 774 -There are two options to close a chat 775 - 776 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Close chat** can be found below the media overview. 777 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Close.** 778 -## ## 779 - 780 -You can **reopen** the chat in the same way if you are the chat administrator. 781 - 782 782 (% class="box infomessage" %) 783 783 ((( 784 - Ifthe"Close"optionnotvailabletoyou, the featuremayhave been disabledby yourTeamwire administrator.820 +Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings. 785 785 ))) 786 786 787 787 ## ## 788 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-c losed1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]824 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]] 789 789 ## ## 790 790 791 -{{id name="02- leavechat"/}}827 +{{id name="02-chatavatar"/}} 792 792 793 -== Leave chat ==829 +== Avatar == 794 794 795 - Leaveachatwhenyou nolongerwant tobepartoftheconversation or yourparticipationisded.831 +Tap on the current chat avatar. You can choose an existing picture of your photos and images from your [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-image.svg]] **Gallery** or take a photo with your [[image:Public.Applications.Android.User-Manual.WebHome@icons-camera.svg]] **Camera.** The new avatar will be shown to all members of the conversation. 796 796 797 -The rearetwooptionstoleavea chat833 +Tap the avatar again to **change** or **remove** the image. 798 798 799 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Leave** can be found below the media overview. 800 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Leave.** 835 + 836 +{{id name="02-chattitle"/}} 837 + 838 +== Title == 839 + 840 +Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter. 841 + 842 +If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats. 843 + 844 + 845 +{{id name="02-chatmode"/}} 846 + 847 +== Mode == 848 + 849 +Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature. 850 + 851 +* **Normal** 852 +//Allow to send messages// enabled 853 +By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat. 854 + 855 +* **Broadcast** 856 +//Allow to send messages// disabled 857 +The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation. 801 801 ## ## 802 802 860 +{{id name="02-chatadministrators"/}} 861 + 862 +== Administrators == 863 + 864 +This section lists all [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat. 865 + 866 +Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator. 867 + 868 +In a 1:1 chat, both members become chat administrator by default. 869 + 870 +**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned. 871 + 872 + 873 +{{id name="02-promotetoadmin"/}} 874 + 875 +=== Promote to chat admin === 876 + 877 +In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.** 878 + 803 803 (% class="box infomessage" %) 804 804 ((( 805 -If the "Leave" option is not available to you, the feature may have been disabled by your Teamwire administrator. 881 +The admin promotion cannot be revoked. 882 +))) 806 806 807 -Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]. 884 +{{id name="02-demoteadmin"/}} 885 + 886 +=== Demote chat admin === 887 + 888 +The admin promotion cannot be revoked. 889 + 890 +You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again. 891 + 892 + 893 +{{id name="02-members"/}} 894 + 895 +== Members == 896 + 897 +This section lists all [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg]] members of the current chat incl. chat administrators. 898 + 899 +If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.** 900 + 901 + 902 +{{id name="02-addmoremembers"/}} 903 + 904 +=== Add members === 905 + 906 +Tap the uppermost option [[image:Public.Applications.Android.User-Manual.WebHome@icons-adduser.svg]] **Add a Colleague to this Chat** above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.** 907 + 908 + 909 +{{id name="02-removemembers"/}} 910 + 911 +=== Remove members === 912 + 913 +To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead. 914 + 915 + 916 +{{id name="02-readreceipts"/}} 917 + 918 += Read receipts = 919 + 920 +The read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages. 921 + 922 +If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members. 923 + 924 +(% class="box infomessage" %) 925 +((( 926 +Your Teamwire administrator may disable read receipts for all users. 808 808 ))) 809 809 810 810 930 +{{id name="02-mediaoverview"/}} 931 + 932 += Media overview = 933 + 934 +Below the chat settings you will find the **Media overview**, which allows you to look up for all attachments and attention messages that have been shared in the current chat. The media is filtered by its file type. 935 + 811 811 ## ##