Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2024/11/08 09:26

From version 2.7
edited by teamwire001
on 2023/01/17 08:41
Change comment: DOC-144
To version 1.1
edited by teamwire001
on 2021/06/10 09:56
Change comment: Imported from XAR

Summary

Details

Page properties
Content
... ... @@ -1,6 +1,6 @@
1 -Starting Teamwire, the **Chats** tab is shown by default. It shows all chats you are involved in.
1 +Starting Teamwire, the **Chats** tab is shown by default. It shows all chats you have created or are involved in.
2 2  
3 -As you receive new messages, you will find a badge counter on the Chats tab indicating the number of unread texts.
3 +As you receive new messages, you will find a badge counter on the Chats tab indicating the amount of unread texts.
4 4  
5 5  
6 6  {{id name="02-inbox"/}}
... ... @@ -7,7 +7,7 @@
7 7  
8 8  = Inbox =
9 9  
10 -When receiving new messages, the chat concerned is also provided with a badge on the number of unread texts. This badge will disappear after you have visited the chat. Inside the chat, new messages are visually indicated from already read content by a separator.
10 +When receiving new messages, the chat concerned is also provided with a badge on the amount of unread texts. This badge will disappear after you have opened/read the chat. In the chat itself, new messages are visually indicated from already read content by a separator.
11 11  
12 12  
13 13  {{id name="02-search"/}}
... ... @@ -14,552 +14,193 @@
14 14  
15 15  == Search ==
16 16  
17 -Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]] in the upper right corner of the screen to open a search bar. The search will look up for chat titles, contacts, circles and lists, and message content. To leave the search, tap the arrow at the upper left.
17 +Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||queryString="height=20" height="20"]] in the right upper corner of the screen to open a search bar. The search will look up for chat titles, contacts, groups, and message content.
18 18  
19 19  
20 20  {{id name="02-createnewchat"/}}
21 21  
22 -= Create a chat =
22 += Create new chat =
23 23  
24 -To create a new chat, use the button **New chat** in your inbox or tap the menu in the upper right corner of the screen. You can choose from the following options.
24 +To create a new chat, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-newchat.png||queryString="height=20" height="20"]] in the bottom right corner of the screen. The creation process has two steps:
25 25  
26 -* 1:1 Chat
27 -* Group Chat
28 -* Broadcast
29 -* Federated Chat
30 -## ##
26 +* [[Select participants>>doc:||anchor="02-selectparticipants"]]
27 +* Define a [[chat title>>doc:||anchor="02-definechattitle"]] and [[further settings>>doc:||anchor="02-definefurthersettings"]]
31 31  
32 -{{id name="02-onetoonechat"/}}
29 +You will enter the newly created chat automatically to send your message.
33 33  
34 -== 1:1 chat ==
35 35  
36 -Select a [[participant>>doc:||anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:||anchor="02-chatcontentsandactions"]] can be used.
32 +{{id name="02-selectparticipants"/}}
37 37  
38 -If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
34 +== Select participants ==
39 39  
40 -(% class="box warningmessage" %)
41 -(((
42 -1:1 chats cannot be subsequently extended with additional users to form a group chat.
43 -)))
36 +Select at least one user from your list of contacts and tap **Next.**
44 44  
45 -{{id name="02-groupchat"/}}
46 46  
47 -== Group chat ==
39 +[[image:Public.Applications.Android.User-Manual.WebHome@en_mess_create1.png||queryString="width=300" width="300"]]
48 48  
49 -Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
50 50  
51 -More information about chat content and actions are available [[here>>doc:||anchor="02-chatcontentsandactions"]].
42 +Teamwire classifies your contacts into three types:
52 52  
44 +* **Contacts**
45 +Single user accounts (usually employees and colleagues) your administrator has allowed to communicate with. If Teamwire has been granted access to your address book, you may also find some of these contacts in Teamwire - even though they do not belong to your company directly. For more information, see [[My Contacts>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-mycontacts"]].
53 53  
54 -{{id name="02-broadcastchat"/}}
47 +* **Groups**
48 +Predefined groups of people (similar to a mailing list) your administrator has allowed to communicate with, or you have created yourself. For more information, see [[Groups>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-groups"]].
55 55  
56 -== Broadcast chat ==
50 +* **Directory**
51 +You can manually search the Directory (former //Enterprise Directory//) for individual internal and external users that have not yet been synchronised. For more information, see [[Directory>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-directory"]].
57 57  
58 -A broadcast chat is a group chat with the [[broadcast mode>>doc:||anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
53 +The participants (so-called //members//) of your chat can be both individual contacts as well as groups. Please notice the **maximum of members** that can be added to a chat. The number of currently selected users will be shown during the creation (X / 1250 users).
59 59  
60 -Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
55 +Your list of contacts is arranged in alphabetical order (by the last name) but it still might feel challenging finding your colleagues within an excessive number of users. **To find colleagues and groups more quickly, make use of the search bar** located atop the list of contacts. It will show all user accounts matching your input.
61 61  
62 -More information about the broadcast chat mode [[here>>doc:||anchor="02-chatmode"]].
63 63  
58 +{{id name="02-definechattitle"/}}
64 64  
65 -{{id name="02-federatedchat"/}}
60 +== Define chat title ==
66 66  
67 -== Federated chat ==
62 +Define a matching title for your conversation. This title is not final and can be changed at any time via the [[Chat Settings>>doc:||anchor="02-chatsettings"]].
68 68  
69 -Federated chats allow communicating with users from other Teamwire Servers.
70 70  
71 -Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
65 +[[image:Public.Applications.Android.User-Manual.WebHome@en_mess_create2.png||queryString="width=300" width="300"]]
72 72  
73 73  
74 -{{id name="02-federatedchat-contacts"/}}
68 +(% class="box infomessage" %)
69 +(((
70 +**For group chats,** setting a title is **mandatory.**
75 75  
76 -=== Available contacts ===
72 +The title is optional for 1:1 chats. If no title has been defined, Teamwire will show the name of the user you are talking to.
73 +)))
77 77  
78 -The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin.
79 -
80 -Currently it is currently not possible to add more chat members to the chat later.
81 -
82 -
83 -{{id name="02-federatedchat-content"/}}
84 -
85 -=== Available chat content ===
86 -
87 -The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
88 -
89 -Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files, attention messages and locations.
90 -
91 -
92 -{{id name="02-federatedchat-removed"/}}
93 -
94 -=== Removed federations ===
95 -
96 -If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:||anchor="02-closechat"]], the chat history remains available for all members and can still be read.
97 -
98 -
99 -{{id name="02-selectparticipants"/}}
100 -
101 -== Select participants ==
102 -
103 -Select one or more users from your list of contacts by tapping the checkbox next to the user's name.
104 -
105 -Already selected contacts are indicated with an [[image:Public.Applications.Android.User-Manual.WebHome@icon-checked.png||height="20"]] and can be deselected by re-tapping.
106 -
107 -You can combine contacts, lists, circles and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there.
108 -
109 -Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
110 -
111 111  ## ##
112 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-create1.png||width="280"]]
113 -## ##
114 -
115 -Your contacts are split into four types and are listed per section.
116 -
117 -* [[Contacts>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-contacts"]]
118 -* [[Lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]]
119 -* [[Circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]
120 -* [[Bots>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-bots"]]
121 -## ##
122 -
123 -Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,** to find your contacts, lists, circles and bots per section. The search feature is located in the upper right corner via  [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]].
124 -
125 -
126 -{{id name="02-definechattitle"/}}
127 -
128 -== Define chat title ==
129 -
130 -Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
131 -
132 -## ##
133 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-create2.png||width="280"]]
134 -## ##
135 -
136 136  {{id name="02-definefurthersettings"/}}
137 137  
138 138  == Define further settings ==
139 139  
80 +* **Chat avatar**
81 +In order to recognise chats more easily, you can set a picture for chat avatar.
82 +
83 +* **Allow to send messages**
84 +You can prohibit other chat members from sending messages to the conversation. This is the so-called **broadcast mode** which allows composing and sending messages only to [[chat administrators>>doc:||anchor="02-chatadministrators"]]. For more information, see [[chat mode>>doc:||anchor="02-chatmode"]].
85 +
140 140  * **Allow to mute notifications**
141 -Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
87 +Decide whether chat members are allowed to mute this conversation.
142 142  
143 143  * **Alert Chat**
144 -This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:||anchor="02-attentionmessages"]] chapter.
145 -## ##
90 +This feature is meant for emergencies. An alert chat will always stay on top of its members messages inbox until the content has been read. For more information, see [[alert message>>doc:||anchor="02-alertmessages"]].
146 146  
147 -After defining all further settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-confirm.png||height="20"]] to enter the new chat automatically and you will be able to compose your first message.
92 +After defining all further settings, tap **Create** and you will enter the newly created chat automatically to compose and send your message.
148 148  
149 149  
150 -{{id name="02-voipcall"/}}
151 -
152 -= Voice and video calls =
153 -
154 -You can contact one or multiple users in your existing chats via voice or video call.
155 -
156 -This feature is available for 1:1 chats and group chats.
157 -
158 -There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
159 -
160 -(% class="box infomessage" %)
161 -(((
162 -If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
163 -)))
164 -
165 -{{id name="02-voipcall-start"/}}
166 -
167 -== Start a call ==
168 -
169 -Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants.
170 -
171 -Start the call by tapping the respective button in the upper right corner of the screen.
172 -
173 -Use ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoice11.png||height="20"]]## ## to start a voice call and ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideo11.png||height="20"]]## ## to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.
174 -
175 -The other call participants will be notified, even if they are currently not actively using the Teamwire app.
176 -
177 -
178 -**The number of participants for group calls is limited** and given by your Teamwire server admin.
179 -
180 -If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]## ## for voice and ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]## ## for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
181 -
182 -## ##
183 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip3.png||width="280"]]
184 -## ##
185 -
186 -{{id name="02-voipcall-join"/}}
187 -
188 -== Join a call ==
189 -
190 -If you have missed a call, you can also join it later.
191 -
192 -Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
193 -
194 -## ##
195 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-voip4.png||width="280"]]
196 -## ##
197 -
198 -{{id name="02-voipcall-features"/}}
199 -
200 -== Features during a call ==
201 -
202 -The following primary features are available during the call.
203 -
204 -* Enable / disable microphone
205 -* Enable / disable camera
206 -* Select sound device
207 -* Screen sharing
208 -* Raise hand
209 -* Toggle between front and backside camera
210 -
211 -## ##
212 -
213 213  {{id name="02-emergencyalert"/}}
214 214  
215 -= Emergency alert (SOS button) =
97 += Emergency Alert (SOS Button) =
216 216  
217 -By using the emergency button, you can quickly create a new alert chat with **a predefined group of users.** When creating an alert, your location data (GPS) will be requested and a voice message will be recorded - both being shared with the chat members.
99 +With the Emergency Button you can quickly create a new alert chat with **a predefined group of people.** When creating an alert, your location data (via GPS) will be requested and a voice message will be recorded - both being shared with the chat members.
218 218  
219 -An alert will use a special notification sound to be noticed by the chat members and becomes more prominent in their inboxes. More information are available at the [[Attention messages>>doc:||anchor="02-alertmessages"]] chapter.
101 +An alert chat will always stay on top of its members messages inbox until the content has been read. For more information, see [[alert message>>doc:||anchor="02-alertmessages"]].
220 220  
221 -(% class="box infomessage" %)
222 -(((
223 -If the SOS button is not available to you, the feature may have been disabled by your Teamwire administrator.
224 -)))
225 225  
226 -## ##
227 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-emergency.png||width="280"]]
228 -## ##
104 +**Creating a chat with the Emergency Button**
229 229  
230 -{{id name="02-emergencyalert-configure"/}}
106 +When looking at your inbox, you can open the emergency menu by swiping your screen to the right.
231 231  
232 -== Set up the SOS button ==
233 233  
234 -The group of chat members contacted via the SOS button can be defined at [[Profile > Message settings > SOS Group>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-sosgroup"]]. If you do not define a recipient here, you will have to manually select a circle or list each time you use the button. If your device is managed by a mobile device management, your Teamwire admin may has already set an SOS group which you will not be able to change.
109 +[[image:Public.Applications.Android.User-Manual.WebHome@en_mess_sosbutton.png||queryString="width=300" width="300"]]
235 235  
236 236  
237 -{{id name="02-emergencyalert-usage"/}}
112 +Teamwire will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat.
238 238  
239 -== Use the SOS button ==
240 -
241 -In your inbox, open the emergency menu by swiping your screen to the right.
242 -
243 -The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat.
244 -
245 245  To record a voice message
246 246  
247 247  * tap the button once to start a 30 seconds record timer or
248 248  * tap and hold the button as long as you want to record your message.
249 -## ##
250 250  
251 -Afterwards, your location and voice message will be sent to a predefined group of users.
119 +Afterwards, your location and voice message will be sent to a predefined group of people.
252 252  
121 +You can configure the group for the Emergency Button via [[Profile > Message Settings > SOS Group>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-sosgroup"]]. If you have not configured an SOS Group, you will have to select a group manually each time the SOS Button feature is being used. If your phone is being managed by a Mobile Device Management system, your Teamwire administrator might has already defined an SOS group for you which you cannot change.
253 253  
254 -{{id name="02-pushtotalk"/}}
255 -
256 -= Push-to-Talk =
257 -
258 -This feature turns your Teamwire app into a walkie talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
259 -
260 -(% class="box infomessage" %)
123 +(% class="box" %)
261 261  (((
262 -If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
125 +The Emergency Button feature has to be enabled by your Teamwire administrator. If it is not available to you, it may has been disabled.
263 263  )))
264 264  
265 -{{id name="02-pushtotalk-configure"/}}
266 -
267 -== Set up Push-to-Talk ==
268 -
269 -In you inbox, use the [[image:Public.Applications.Android.User-Manual.WebHome@icon-ptt.png||height="20"]] icon in the upper right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required.
270 -
271 -As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.Android.User-Manual.WebHome@icon-pttmute.png||height="20"]] whether new messages received in your active channel will be played via **speaker** or if they are **muted.**
272 -
273 -Use [[image:Public.Applications.Android.User-Manual.WebHome@icon-pttdeselect.png||height="20"]] to remove your current selection of chats.
274 -
275 275  ## ##
276 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt1.png||width="280"]]
277 -## ##
278 -
279 -{{id name="02-pushtotalk-usage"/}}
280 -
281 -== Use Push-to-Talk ==
282 -
283 -Your Push-to-Talk chats are displayed at the bottom of the inbox. Simply swipe to switch between your Push-to-Talk chats.
284 -
285 -Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
286 -
287 -## ##
288 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-ptt3.png||width="280"]]
289 -## ##
290 -
291 291  {{id name="02-chatcontentsandactions"/}}
292 292  
293 -= Chat content and actions =
131 += Chat contents and actions =
294 294  
295 295  
296 296  {{id name="02-attachments"/}}
297 297  
298 -== Attachments and features ==
136 +== Attachments ==
299 299  
300 -In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options.
138 +In addition to texts and emojis, you can send various attachments via Teamwire.
301 301  
302 -## ##
303 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-attachments.png||width="280"]]
304 -## ##
140 +If you want to attach a photo, appointment, or the like to your current conversation, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attach.png||queryString="height=20" height="20"]] next to your text input field and select the type of file you want to share with the chat.
305 305  
306 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-camera.png||height="20"]] **Take photo**
307 -
308 -Grant access to your camera to take and send photos or videos. Video recording is limited to 180 seconds.
309 -
310 -
311 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-gallery.png||height="20"]] **Photos and images from gallery**
312 -
313 -Grant access to your gallery to send photos and videos stored on your device.
314 -
315 -
316 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-microphone.png||height="20"]] **Record voice message**
317 -
318 -Grant access to your microphone to record and send a voice message. Voice recording is limited to 180 seconds.
319 -
320 -
321 -[[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] **Further attachments and features**
322 -
323 -You will be listed further options for sharing content.
324 -
325 -
326 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert,** [[image:Public.Applications.Android.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement** or [[image:Public.Applications.Android.User-Manual.WebHome@icon-note.png||height="20"]] **Note**
327 -These are so-called attention messages. More information about attention messages are available [[here>>doc:||anchor="02-attentionmessages"]].
142 +* **Gallery**
143 +Grant access to your gallery to send stored photos and videos.
328 328  
329 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-file.png||height="20"]] **File**
330 -Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
145 +* **Camera**
146 +Grant access to your camera to create and send photos or videos. Video recording is limited to 180 seconds.
331 331  
332 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-location.png||height="20"]] **Location**
333 -If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat.
334 -You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
148 +* **Voice Message**
149 +Grant access to your microphone to record and send a voice message. The voice message is limited to 180 seconds.
150 +You can also create a voice message by tapping the quick record button [[image:Public.Applications.Android.User-Manual.WebHome@icon-voicerecord.png||queryString="height=20" height="20"]] next to your text input.
335 335  
336 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-calendar.png||height="20"]] **Calendar**
152 +* **Location**
153 +If Teamwire has been granted access to your location data and your mobile GPS is active, you will be able to select either your current position or choose a POI from the map, to send it to the chat.
154 +
155 +* **Calendar**
337 337  Grant access to your calendar to select appointments from your calendar app and attach them.
338 338  
339 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-poll.png||height="20"]] **Poll**
340 -Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
158 +* **File**
159 +Select any further file type via your file manager and attach them (e.g. PDF, text file, presentation, etc.).
341 341  
342 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-dracoon.png||height="20"]] **Dracoon**
343 -This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
344 -## ##
161 +* **Poll**
162 +Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
345 345  
346 -(% class="box infomessage" %)
164 +(% class="box" %)
347 347  (((
348 -Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
166 +Your Teamwire administrator is able to prohibit sending certain (or all) attachment types. If they are not available to you, they may have been disabled.
349 349  )))
350 350  
351 -{{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
352 -
353 -== Attention messages ==
354 -
355 -Via [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, various attention message types are available in Teamwire.
356 -
357 -Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
358 358  ## ##
170 +{{id name="02-alertmessages"/}}
359 359  
360 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert**
361 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read.
362 -The alert notification sound can be configured via [[Profile > Message settings > Alert notification sound>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-notificationsounds"]].
363 -(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
172 +== Alert messages ==
364 364  
365 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement**
366 -Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
174 +The text input field allows labeling your message as alert by tapping [[image:Public.Applications.Android.User-Manual.WebHome@icon-alarmoff.png||queryString="height=20" height="20"]] If the alert label is activated, the icon and your text input field will turn red: [[image:Public.Applications.Android.User-Manual.WebHome@icon-alarmon.png||queryString="height=20" height="20"]]
367 367  
368 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-note.png||height="20"]] **Note**
369 -Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
370 -## ##
176 +Alerts cause a special ringtone and will create a different icon on the Android notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read.
371 371  
372 -All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
373 373  
374 -(% class="box infomessage" %)
375 -(((
376 -If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
377 -)))
179 +[[image:Public.Applications.Android.User-Manual.WebHome@en_mess_sosinbox.png||queryString="width=300" width="300"]]
378 378  
379 -{{id name="02-ownattentionmessages"/}}
380 380  
381 -=== Activity / Reactions ===
182 +To remove the alert label, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-alarmon.png||queryString="height=20" height="20"]] again.
382 382  
383 -You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.Android.User-Manual.WebHome@icon-report.png||height="20"]] **report.**
184 +The alert notification sound can be configured via [[Profile > Message Settings > Alert notification sound>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-notificationsounds"]].
384 384  
385 -You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Android.User-Manual.WebHome@icon-bell.png||height="20"]] in the upper right corner of the chat.
386 -
387 -
388 -{{id name="02-livelocation"/}}
389 -
390 -== Live location ==
391 -
392 -This feature allows other users to track your current location live on a map.
393 -
394 -To share your live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, select [[image:Public.Applications.Android.User-Manual.WebHome@icon-location.png||height="20"]] **Location** and **Share your live location.**
395 -
396 -Open the live map and check your current position by tapping on the map preview in the chat.
397 -
398 -## ##
399 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation1.png||width="280"]]
400 -## ##
401 -
402 -{{id name="02-livelocation-duration"/}}
403 -
404 -=== Sharing duration ===
405 -
406 -As you start the live location feature, you can select for how long you want to share it.
407 -
408 -The remaining minutes / hours of the duration are shown in the chat and map view.
409 -
410 -The app will automatically stop sharing when the duration has been exceeded without further notification.
411 -
412 -
413 -{{id name="02-livelocation-stop"/}}
414 -
415 -=== Stop sharing manually ===
416 -
417 -If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.**
418 -
419 -
420 -{{id name="02-livelocation-multiple"/}}
421 -
422 -=== Multiple users sharing ===
423 -
424 -In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
425 -
426 -A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
427 -
428 -
429 -{{id name="02-livelocation-additional"/}}
430 -
431 -=== Additional features ===
432 -
433 -The live map offers different tools and settings to view users and map material.
434 -
435 -* **Focus user**
436 -Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view.
437 -You can also select the user from the list of all chat members currently sharing their location.
438 -
439 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationcenter.png||height="18"]] **Center map**
440 -Tap on the symbol to center the view on your current location.
441 -
442 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationregroup.png||height="18"]] **Regroup**
443 -When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
444 -
445 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] **Draw on map**
446 -Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
447 -
448 -* [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationsettings.png||height="20"]] **Map settings**
449 -Tap on the symbol to open the map settings.
450 -## ##
451 -** **Map type**
452 -Select from one of the available map types (Standard, Satellite, Hybrid).
453 -If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
454 -
455 -** **Show user names**
456 -If enabled, in addition to the user photos, their names will be displayed on the map, too.
457 -
458 -** **Show user role**
459 -If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
460 -## ##
461 -
462 -{{id name="02-drawonmap"/}}
463 -
464 -== Draw on map ==
465 -
466 -This feature allows you to manually draw areas on the maps of shared locations and label them.
467 -
468 -## ##
469 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation2.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation3.png||width="280"]]
470 -## ##
471 -
472 -
473 -{{id name="02-drawonmap-draw"/}}
474 -
475 -=== Draw area ===
476 -
477 -Before sharing your location or live location, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] in the upper right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street".
478 -
479 -Tap **Redraw area** to draw the area anew.
480 -
481 -Tap **Done** to save the area and share it with other chat participants.
482 -
483 -Tap **X **to end the process and discard the area you've drawn.
484 -
485 485  (% class="box infomessage" %)
486 486  (((
487 -When sharing a **single location,** you will not be able to edit the drawn area at a later time.
188 +Do not mix things up: An alert message is **a single message labeled as alert.**
488 488  
489 -When sharing you **live location,** you will be able to add or edit an area later.
190 +If you want to create an alert chat quickly, see [[Emergency Button>>doc:||anchor="02-emergencyalert"]].
490 490  )))
491 491  
492 -
493 -{{id name="02-drawonmap-remove"/}}
494 -
495 -=== Remove area ===
496 -
497 -Tap on your area in the map view to open the dialog box and select **Remove area** to delete it.
498 -
499 -You can only remove those areas which you have drawn yourself.
500 -
501 -(% class="box infomessage" %)
193 +(% class="box" %)
502 502  (((
503 -Areas can be removed **when sharing your live location only.**
504 -
505 -When sharing a single location, you will not be able to remove an area later.
195 +The feature of sending alert messages has to be enabled by your Teamwire administrator. If it is not available to you, it may has been disabled.
506 506  )))
507 507  
508 -
509 -{{id name="02-drawonmap-label"/}}
510 -
511 -=== Area labels ===
512 -
513 -After drawing an area, a dialog box will open and prompting you to add a label.
514 -
515 -Labels are optional. Leave the text input field empty, if you do not want to add a label.
516 -
517 -You can edit or remove an area label at a later time. To do so, tap on your area in the map view to open the dialog box and edit / remove the text from the input field.
518 -
519 -Tap **X** to end the process and discard your changes.
520 -
521 -You can only edit / remove labels for those areas which you have drawn yourself.
522 -
523 -(% class="box infomessage" %)
524 -(((
525 -Labels can be edited / removed **when sharing your live location only.**
526 -
527 -When sharing a single location, you will not be able to edit / remove an area label later.
528 -)))
529 -
530 -
531 -{{id name="02-drawonmap-multiple"/}}
532 -
533 -=== Multiple user areas ===
534 -
535 -Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too.
536 -
537 -If the areas of one or more users overlap, the labels appear as a single pin. Zoom into the map to be able to read the individual labels of the respective areas.
538 -
539 -You cannot edit / remove areas and labels of other chat participants.
540 -
541 541  ## ##
542 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-livelocation4.png||width="280"]]
543 -## ##
544 -
545 -{{id name="02-readreceipts"/}}
546 -
547 -== Read receipts ==
548 -
549 -The [[image:Public.Applications.Android.User-Manual.WebHome@icon-readeye.png||height="15"]] read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages.
550 -
551 -If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
552 -
553 -(% class="box infomessage" %)
554 -(((
555 -Your Teamwire administrator may disable read receipts for all users.
556 -)))
557 -
558 558  {{id name="02-replytomessage"/}}
559 559  
560 560  == Reply to message ==
561 561  
562 -Tap and hold onto the respective message or attachment to open the context menu. Select **Reply** to add a quote of the original message when sending your answer. This is especially useful in conversations with a lot of users so you won't lose context.
203 +Tap and hold the message or attachment concerned to open the context menu. Select **Reply** to quote the respective message when sending your answer. This is especially useful in conversations with a lot of users to not lose context.
563 563  
564 564  
565 565  {{id name="02-copymessage"/}}
... ... @@ -566,18 +566,19 @@
566 566  
567 567  == Copy message ==
568 568  
569 -Tap and hold onto the respective message to open the context menu. Select **Copy** to copy the entire message content to your clipboard. You can paste the text to another chat or an external app.
210 +Tap and hold the message concerned to open the context menu. Select **Copy** to copy the entire message content to your clipboard. You can paste the text into another chat or an external app.
570 570  
571 -(% class="box infomessage" %)
212 +(% class="box" %)
572 572  (((
573 -If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
214 +The feature of copying message content has to be enabled by your Teamwire administrator. If the feature is not available to you, it may has been disabled.
574 574  )))
575 575  
217 +## ##
576 576  {{id name="02-forwardmessage"/}}
577 577  
578 578  == Forward message ==
579 579  
580 -Tap and hold onto the respective message or attachment to open the context menu and select **Forward.** A list of all existing chats to which you can forward the content to will be displayed. If you want to forward to a user or circle that you don't have a chat with yet, tap **New chat** [[image:Public.Applications.Android.User-Manual.WebHome@icon-newchat.png||height="20"]] in the bottom right corner of the screen and continue selecting your participants.
222 +Tap and hold the message or attachment concerned to open the context menu and select **Forward.** A list of all existing chats to which you can forward the content to will be displayed. If you want to use a new chat to forward the content to, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-newchat.png||queryString="height=20" height="20"]] in the bottom right corner of the screen and continue selecting your participants.
581 581  
582 582  
583 583  {{id name="02-deletemessage"/}}
... ... @@ -584,35 +584,48 @@
584 584  
585 585  == Delete message ==
586 586  
587 -You can delete your own messages and attachments in Teamwire, even if they have already been read. Tap and hold the respective message or attachment to open the context menu and select **Delete** to remove it.
229 +Tap and hold the message or attachment concerned to open the context menu and select **Delete** to remove the content.
588 588  
589 -(% class="box infomessage" %)
231 +Please note, the content will be removed for your eyes only and only for the device at hand. Other members of this conversation will still be able to see the removed message/attachment; it will also remain visible to your other device(s) (e.g. your desktop app).
232 +
233 +
234 +{{id name="02-readreceipts"/}}
235 +
236 +== Read receipts ==
237 +
238 +The present [[image:Public.Applications.Android.User-Manual.WebHome@icon-readeye.png||queryString="width=20&height=12" height="12" width="20"]] read receipts of the chat members are represented by their avatars. They can be found at the bottom of the conversation.
239 +Please note, that these read receipts **only apply to the last message** of the chat and cannot be viewed for previous messages.
240 +
241 +If you are looking for a detailed view of the present read receipts, you can tap at the line of user avatars to receive a complete list.
242 +
243 +(% class="box" %)
590 590  (((
591 -If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
245 +Your Teamwire administrator may disable the feature of the read receipts for all users.
592 592  )))
593 593  
248 +## ##
594 594  {{id name="02-chatsettings"/}}
595 595  
596 -= Chat settings =
251 += Chat Settings =
597 597  
598 -Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
253 +Tap the chat avatar in the right upper corner of the screen to open the Chat Settings. Among other things, here you are able to change the chat title or add more users to the conversation.
599 599  
600 600  (% class="box infomessage" %)
601 601  (((
602 -Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
257 +Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to the Chat Settings.
603 603  )))
604 604  
605 -## ##
606 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
607 -## ##
608 608  
261 +[[image:Public.Applications.Android.User-Manual.WebHome@en_mess_chatoptions.png||queryString="width=300" width="300"]]
262 +
263 +
609 609  {{id name="02-chatavatar"/}}
610 610  
611 611  == Chat avatar ==
612 612  
613 -Tap on the current chat avatar. You can choose an existing picture of your photos and images from your **Gallery** or take a photo with your **Camera.** The new avatar will be shown to all members of the conversation.
268 +Tap on the current chat avatar. You can choose an existing image from **Gallery** or take a photo by tapping **Camera.** The new avatar will be shown to all members of the conversation.
614 614  
615 -Tap the avatar again to **change** or **remove** the image.
270 +You can tap the current avatar again to **Change** or **Delete** it.
616 616  
617 617  
618 618  {{id name="02-chattitle"/}}
... ... @@ -621,7 +621,7 @@
621 621  
622 622  Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
623 623  
624 -If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
279 +If you want to reset a chat title, remove the current text input and confirm via Enter. The title will adopt the automatically generated name. For group chats, defining your own title is mandatory.
625 625  
626 626  
627 627  {{id name="02-chatmode"/}}
... ... @@ -632,13 +632,13 @@
632 632  
633 633  * **Normal**
634 634  //Allow to send messages// enabled
635 -By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
290 +By default, the Chat Settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
636 636  
637 637  * **Broadcast**
638 638  //Allow to send messages// disabled
639 -The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
640 -## ##
294 +The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in a company.
641 641  
296 +## ##
642 642  {{id name="02-chatadministrators"/}}
643 643  
644 644  == Chat administrators ==
... ... @@ -645,31 +645,32 @@
645 645  
646 646  This section lists all administrators of the current chat.
647 647  
648 -Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
303 +Chat administrators are able to make changes in the Chat Settings, e.g. editing the chat title and chat mode, allowing to mute the chat, or promote other members to become chat administrator.
649 649  
650 -In a 1:1 chat, both members become chat administrator by default.
305 +In a 1:1 chat, both chat members are being administrator by default.
651 651  
652 -**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
307 +**In a group chat, the creator of the chat is automatically promoted for being administrator** - whether by selecting individual users, by adding groups ([[Organisation Groups>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-organisationgroups"]] or [[User Groups>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-usergroups"]]), or by creating the chat with a mix of both.
653 653  
654 654  
655 655  {{id name="02-promotetoadmin"/}}
656 656  
657 -=== Promote to chat admin ===
312 +=== Promote to admin ===
658 658  
659 -In the chat settings, tap [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
314 +In the Chat Settings, tap [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created with a group, you can tap the name of the group to view its list of members. Tap the user concerned and select **Make chat admin.**
660 660  
661 661  (% class="box infomessage" %)
662 662  (((
663 -The admin promotion cannot be revoked.
318 +The promotion for being chat administrator cannot be revoked.
664 664  )))
665 665  
321 +## ##
666 666  {{id name="02-demoteadmin"/}}
667 667  
668 -=== Demote chat admin ===
324 +=== Demote admin ===
669 669  
670 -The admin promotion cannot be revoked.
326 +The promotion for being chat administrator cannot be revoked.
671 671  
672 -You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
328 +You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus the user is being removed from both the list of members and administrators, and will become a chat member only if you add them to the conversation again.
673 673  
674 674  
675 675  {{id name="02-members"/}}
... ... @@ -676,30 +676,35 @@
676 676  
677 677  == Members ==
678 678  
679 -This section lists all members of the current chat incl. chat administrators.
335 +This section lists all members of the current chat.
680 680  
681 -If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.**
337 +If the chat was created with a group (or if one has been added later), you can tap the name of the group to view its list of members.
682 682  
683 683  
684 684  {{id name="02-addmoremembers"/}}
685 685  
686 -=== Add more members to chat ===
342 +=== Add more members ===
687 687  
688 -Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.**
344 +In order to add further members to the chat, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attach.png||queryString="height=20" height="20"]] in the right upper corner of the screen to see your list of contacts.
689 689  
346 +Select users and groups whom you would like to add and confirm your selection by tapping **Done.**
690 690  
348 +
691 691  {{id name="02-removemembers"/}}
692 692  
693 693  === Remove members ===
694 694  
695 -To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat.** You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
353 +Tap on a user in the list of members and select **Remove from chat** to have them removed. Users that have been added via a group cannot be removed individually. A group will always need to be removed as a whole.
696 696  
355 +**Quick editing**
356 +When viewing the list of chat members, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attach.png||queryString="height=20" height="20"]] in the right upper corner of the screen to remove multiple contacts from the chat. Confirm your changes by tapping **Done.**
697 697  
358 +
698 698  {{id name="02-mediaoverview"/}}
699 699  
700 -= Media overview =
361 += Media Overview =
701 701  
702 -Below the chat settings you will find the **Media overview,** which allows you to look up for all attachments and attention messages that have been shared in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All attachments.//
363 +Below the Chat Settings you will find the **Media Overview,** which allows you to look up for all attachments and alarms that have been sent in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All attachments.//
703 703  
704 704  
705 705  {{id name="02-chatadministration"/}}
... ... @@ -706,89 +706,54 @@
706 706  
707 707  = Chat administration =
708 708  
709 -Below the media overview you will find the chat administration.
370 +Below the Media Overview you will find options to manage the current conversation, like muting, archiving and exiting the chat, or sending the chat history via email.
710 710  
711 -## ##
712 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset2.png||width="280"]]
713 -## ##
714 714  
373 +[[image:Public.Applications.Android.User-Manual.WebHome@en_mess_chatoptions_archive.png||queryString="width=300" width="300"]]
374 +
375 +
715 715  {{id name="02-mutechat"/}}
716 716  
717 717  == Mute chat ==
718 718  
719 -This is a personal setting and will only affect your own user account.
380 +Mute a chat to stop receiving notifications. When muted, the notification sound, vibration and push notifications will not be triggered **for this chat.** The app icon on your home screen will keep showing the amount of unread messages.
720 720  
721 -Mute a chat to stop receiving notifications. When muted, the notification sound, vibration and push notifications will not be triggered **for this chat.** The app icon on your home screen will keep showing the number of unread messages.
722 -
723 723  There are two options to mute a chat
724 724  
725 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Mute** can be found below the media overview.
726 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Mute.**
727 -## ##
384 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Mute** action is located below the Media Overview.
385 +* In your inbox, tap and hold the chat concerned to open the context menu and select **Mute.**
728 728  
729 729  You can re-enable notifications for a chat in the same way.
730 730  
731 -(% class="box infomessage" %)
389 +(% class="box" %)
732 732  (((
733 -If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
391 +Chat administrators are able to prohibit muting a chat. If the feature is not available to you, it may has been disabled.
734 734  )))
735 735  
394 +## ##
736 736  {{id name="02-archivechat"/}}
737 737  
738 738  == Archive chat ==
739 739  
740 -This is a personal setting and will only affect your own user account.
741 -
742 742  Archive a chat when the conversation is no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your message inbox by default.
743 743  
744 744  There are two options to archive a chat
745 745  
746 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Archive** can be found below the media overview.
747 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Archive.**
748 -## ##
403 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Archive** action is located below the Media Overview.
404 +* In your inbox, tap and hold the chat concerned to open the context menu and select **Archive.**
749 749  
750 -To display archived chats in your inbox, activate the option **Show archived chats** via the menu in the upper right corner of the inbox. While viewing your archived chats, you can **Unarchive** a conversation again as archiving was described above.
406 +To display archived chats in your inbox, activate the option **Show archived chats** via the menu in the right upper corner of the screen. While viewing your archived chats, you can **unarchive** a conversation again in the same way as mentioned above.
751 751  
752 752  
753 753  {{id name="02-emailchathistory"/}}
754 754  
755 -== Send chat history ==
411 +== Email chat history ==
756 756  
757 -Open the respective chat and view its chat settings by tapping its avatar and title. Select [[image:Public.Applications.Android.User-Manual.WebHome@icon-send.png||height="20"]] **Send** to transfer the conversation in plain text to your default mail app. The action can be found below the media overview.
413 +Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. Tap **Email Chat History** to forward the conversation in plain text to your default mail app and send it. The action is located below the Media Overview.
758 758  
759 759  Please note that attachments cannot be transferred to the mail.
760 760  
761 -(% class="box infomessage" %)
762 -(((
763 -If the "Send" option is not available to you, the feature may have been disabled by your Teamwire administrator.
764 -)))
765 765  
766 -{{id name="02-closechat"/}}
767 -
768 -== Close chat ==
769 -
770 -This is an administrative setting and will affect all members of the chat. Only chat administrators can close a chat.
771 -
772 -Close a chat when the conversation is over and no longer needed.
773 -After it has been closed, the chat will show an according info message and the chat history can no longer be read by its members.
774 -
775 -There are two options to close a chat
776 -
777 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Close chat** can be found below the media overview.
778 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Close.**
779 -## ##
780 -
781 -You can **reopen** the chat in the same way if you are the chat administrator.
782 -
783 -(% class="box infomessage" %)
784 -(((
785 -If the "Close" option is not available to you, the feature may have been disabled by your Teamwire administrator.
786 -)))
787 -
788 -## ##
789 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
790 -## ##
791 -
792 792  {{id name="02-leavechat"/}}
793 793  
794 794  == Leave chat ==
... ... @@ -797,16 +797,12 @@
797 797  
798 798  There are two options to leave a chat
799 799  
800 -* Open the respective chat and view its chat settings by tapping its avatar and title. The option **Leave** can be found below the media overview.
801 -* In your **inbox,** tap and hold the chat of concern to open the context menu and select **Leave.**
802 -## ##
426 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Leave chat** action is located below the Media Overview.
427 +* In your inbox, tap and hold the chat concerned to open the context menu and select **Leave.**
803 803  
804 -(% class="box infomessage" %)
429 +(% class="box" %)
805 805  (((
806 -If the "Leave" option is not available to you, the feature may have been disabled by your Teamwire administrator.
807 -
808 -Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]].
431 +Please note that you cannot leave chats in which you have been added as part of a [[Organisation Group>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-organisationgroups"]]. If you were added as a member of a [[User Group>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-usergroups"]], you will have to confirm your withdrawal of the group first. You will then automatically leave the chat.
809 809  )))
810 810  
811 -
812 812  ## ##