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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2025/07/21 11:37
From version 2.8
edited by teamwire001
on 2023/10/17 12:00
Change comment: DOC-170
To version 6.1
edited by teamwire001
on 2025/07/21 11:37
Change comment: DOC-418

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... ... @@ -367,6 +367,30 @@
367 367  [[image:Public.Applications.Android.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@chatview-4.png||width="280px"]]
368 368  ## ##
369 369  
370 +{{id name="02-mentions"/}}
371 +
372 += Mentions =
373 +
374 +Mention other chat members by typing an **@-symbol**.
375 +
376 +You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
377 +
378 +## ##
379 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
380 +## ##
381 +
382 +When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
383 +
384 +## ##
385 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
386 +## ##
387 +
388 +When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
389 +
390 +## ##
391 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
392 +## ##
393 +
370 370  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
371 371  
372 372  = Attention messages =
... ... @@ -466,8 +466,7 @@
466 466  Tap on the symbol to open the map settings.
467 467  ## ##
468 468  ** **Map type**
469 -Select from one of the available map types (Standard, Satellite, Hybrid).
470 -If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
493 +Select from one of the available map types (Standard, Satellite, Hybrid). If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
471 471  
472 472  ** **Show user names**
473 473  If enabled, in addition to the user photos, their names will be displayed on the map, too.
... ... @@ -474,6 +474,9 @@
474 474  
475 475  ** **Show user role**
476 476  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
500 +
501 +** **Group users**
502 +Enabled by default. Users who are in close proximity to each other are grouped together.
477 477  ## ##
478 478  
479 479  {{id name="02-drawonmap"/}}
... ... @@ -571,6 +571,15 @@
571 571  Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-reply.svg]] **Reply** to add a quote of the original message when sending your answer. This is especially useful in chats with numerous users and mixed conversations. Replies help you and others to remember the context of messages.
572 572  
573 573  
600 +{{id name="02-forwardmessage"/}}
601 +
602 +== Forward ==
603 +
604 +Tap and hold the respective message or attachment to open the actions menu.
605 +
606 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
607 +
608 +
574 574  {{id name="02-copymessage"/}}
575 575  
576 576  == Copy ==
... ... @@ -584,15 +584,26 @@
584 584  If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
585 585  )))
586 586  
587 -{{id name="02-forwardmessage"/}}
588 588  
589 -== Forward ==
623 +{{id name="02-pinmessage"/}}
590 590  
591 -Tap and hold the respective message or attachment to open the actions menu.
625 +== Pin ==
592 592  
593 -Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
627 +By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
594 594  
629 +[[image:Public.Applications.Android.User-Manual.WebHome@chatview-pin.png||data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu.
595 595  
631 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
632 +
633 +To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select [[image:Public.Applications.Android.User-Manual.WebHome@icons-unpin.svg]] **Unpin**.
634 +
635 +{{info}}
636 +When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
637 +
638 +**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
639 +{{/info}}
640 +
641 +
596 596  {{id name="02-deletemessage"/}}
597 597  
598 598  == Delete ==
... ... @@ -784,7 +784,7 @@
784 784  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
785 785  ## ##
786 786  
787 -In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
833 +If you are a chat admin, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
788 788  
789 789  (% class="box infomessage" %)
790 790  (((
... ... @@ -874,20 +874,16 @@
874 874  
875 875  === Promote to chat admin ===
876 876  
877 -In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
923 +In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap and hold down on the user of concern, then select **Make chat admin.**
878 878  
879 -(% class="box infomessage" %)
880 -(((
881 -The admin promotion cannot be revoked.
882 -)))
883 883  
884 884  {{id name="02-demoteadmin"/}}
885 885  
886 886  === Demote chat admin ===
887 887  
888 -The admin promotion cannot be revoked.
930 +In the chat settings, tap  [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap and hold down on the user of concern, then select **Remove** to demote them.
889 889  
890 -You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
932 +Chat admins can only remove the privileges of another chat admin, but not their own.
891 891  
892 892  
893 893  {{id name="02-members"/}}
... ... @@ -910,7 +910,7 @@
910 910  
911 911  === Remove members ===
912 912  
913 -To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
955 +To remove a user from the chat, tap and hold down on their name in the list of chat members, then select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
914 914  
915 915  
916 916  {{id name="02-readreceipts"/}}