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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2024/11/08 09:26
From version 3.1
edited by teamwire001
on 2023/11/06 08:50
Change comment: DOC-227
To version 5.1
edited by teamwire001
on 2024/11/08 09:26
Change comment: DOC-345

Summary

Details

Page properties
Content
... ... @@ -274,7 +274,7 @@
274 274  
275 275  == Default circle ==
276 276  
277 -Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
277 +Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
278 278  
279 279  Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
280 280  
... ... @@ -367,6 +367,30 @@
367 367  [[image:Public.Applications.Android.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@chatview-4.png||width="280px"]]
368 368  ## ##
369 369  
370 +{{id name="02-mentions"/}}
371 +
372 += Mentions =
373 +
374 +Mention other chat members by typing an **@-symbol**.
375 +
376 +You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
377 +
378 +## ##
379 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
380 +## ##
381 +
382 +When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
383 +
384 +## ##
385 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
386 +## ##
387 +
388 +When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
389 +
390 +## ##
391 +[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
392 +## ##
393 +
370 370  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
371 371  
372 372  = Attention messages =
... ... @@ -377,7 +377,7 @@
377 377  ## ##
378 378  
379 379  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
380 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
404 +Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
381 381  (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
382 382  
383 383  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
... ... @@ -466,8 +466,7 @@
466 466  Tap on the symbol to open the map settings.
467 467  ## ##
468 468  ** **Map type**
469 -Select from one of the available map types (Standard, Satellite, Hybrid).
470 -If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
493 +Select from one of the available map types (Standard, Satellite, Hybrid). If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
471 471  
472 472  ** **Show user names**
473 473  If enabled, in addition to the user photos, their names will be displayed on the map, too.
... ... @@ -474,6 +474,9 @@
474 474  
475 475  ** **Show user role**
476 476  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
500 +
501 +** **Group users**
502 +Enabled by default. Users who are in close proximity to each other are grouped together.
477 477  ## ##
478 478  
479 479  {{id name="02-drawonmap"/}}
... ... @@ -784,7 +784,7 @@
784 784  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
785 785  ## ##
786 786  
787 -In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
813 +If you are a chat admin, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
788 788  
789 789  (% class="box infomessage" %)
790 790  (((
... ... @@ -876,16 +876,12 @@
876 876  
877 877  In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap and hold down on the user of concern, then select **Make chat admin.**
878 878  
879 -(% class="box infomessage" %)
880 -(((
881 -The admin promotion cannot be revoked.
882 -)))
883 883  
884 884  {{id name="02-demoteadmin"/}}
885 885  
886 886  === Demote chat admin ===
887 887  
888 -In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap and hold down on the user of concern, then select **Remove** to demote them.
910 +In the chat settings, tap  [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap and hold down on the user of concern, then select **Remove** to demote them.
889 889  
890 890  Chat admins can only remove the privileges of another chat admin, but not their own.
891 891