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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2024/11/08 09:26
From version 5.1
edited by teamwire001
on 2024/11/08 09:26
Change comment: DOC-345
To version 3.1
edited by teamwire001
on 2023/11/06 08:50
Change comment: DOC-227

Summary

Details

Page properties
Content
... ... @@ -274,7 +274,7 @@
274 274  
275 275  == Default circle ==
276 276  
277 -Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
277 +Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
278 278  
279 279  Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
280 280  
... ... @@ -367,30 +367,6 @@
367 367  [[image:Public.Applications.Android.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@chatview-4.png||width="280px"]]
368 368  ## ##
369 369  
370 -{{id name="02-mentions"/}}
371 -
372 -= Mentions =
373 -
374 -Mention other chat members by typing an **@-symbol**.
375 -
376 -You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
377 -
378 -## ##
379 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
380 -## ##
381 -
382 -When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
383 -
384 -## ##
385 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
386 -## ##
387 -
388 -When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
389 -
390 -## ##
391 -[[image:Public.Applications.Android.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
392 -## ##
393 -
394 394  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
395 395  
396 396  = Attention messages =
... ... @@ -401,7 +401,7 @@
401 401  ## ##
402 402  
403 403  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
404 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
380 +Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
405 405  (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
406 406  
407 407  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
... ... @@ -490,7 +490,8 @@
490 490  Tap on the symbol to open the map settings.
491 491  ## ##
492 492  ** **Map type**
493 -Select from one of the available map types (Standard, Satellite, Hybrid). If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
469 +Select from one of the available map types (Standard, Satellite, Hybrid).
470 +If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
494 494  
495 495  ** **Show user names**
496 496  If enabled, in addition to the user photos, their names will be displayed on the map, too.
... ... @@ -497,9 +497,6 @@
497 497  
498 498  ** **Show user role**
499 499  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
500 -
501 -** **Group users**
502 -Enabled by default. Users who are in close proximity to each other are grouped together.
503 503  ## ##
504 504  
505 505  {{id name="02-drawonmap"/}}
... ... @@ -810,7 +810,7 @@
810 810  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
811 811  ## ##
812 812  
813 -If you are a chat admin, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
787 +In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
814 814  
815 815  (% class="box infomessage" %)
816 816  (((
... ... @@ -902,12 +902,16 @@
902 902  
903 903  In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap and hold down on the user of concern, then select **Make chat admin.**
904 904  
879 +(% class="box infomessage" %)
880 +(((
881 +The admin promotion cannot be revoked.
882 +)))
905 905  
906 906  {{id name="02-demoteadmin"/}}
907 907  
908 908  === Demote chat admin ===
909 909  
910 -In the chat settings, tap  [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap and hold down on the user of concern, then select **Remove** to demote them.
888 +In the chat settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap and hold down on the user of concern, then select **Remove** to demote them.
911 911  
912 912  Chat admins can only remove the privileges of another chat admin, but not their own.
913 913