Changes for page b. Chats and Messaging
Last modified by teamwire003 on 2025/10/09 15:44
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... ... @@ -57,11 +57,11 @@ 57 57 58 58 If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]). 59 59 60 -(% class="box warningmessage" %) 61 -((( 60 +{{warning}} 62 62 1:1 chats cannot be subsequently extended with additional users to form a group chat. 63 - )))62 +{{/warning}} 64 64 64 + 65 65 {{id name="02-groupchat"/}} 66 66 67 67 == Group chat == ... ... @@ -177,11 +177,11 @@ 177 177 178 178 There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice. 179 179 180 -(% class="box infomessage" %) 181 -((( 180 +{{info}} 182 182 If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator. 183 - )))182 +{{/info}} 184 184 184 + 185 185 {{id name="02-voipcall-start"/}} 186 186 187 187 == Start a call == ... ... @@ -237,10 +237,9 @@ 237 237 238 238 The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire. 239 239 240 -(% class="box infomessage" %) 241 -((( 240 +{{info}} 242 242 If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator. 243 - )))242 +{{/info}} 244 244 245 245 ## ## 246 246 [[image:Public.Applications.Android.User-Manual.WebHome@emergency-1.png||width="280px"]] ... ... @@ -250,10 +250,9 @@ 250 250 251 251 == Usage == 252 252 253 -(% class="box infomessage" %) 254 -((( 252 +{{info}} 255 255 This feature requires permission to use your location and microphone in order to work correctly. 256 - )))254 +{{/info}} 257 257 258 258 Tap the [[image:Public.Applications.Android.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen. 259 259 ... ... @@ -287,11 +287,11 @@ 287 287 288 288 This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive. 289 289 290 -(% class="box infomessage" %) 291 -((( 288 +{{info}} 292 292 If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator. 293 - )))290 +{{/info}} 294 294 292 + 295 295 {{id name="02-pushtotalk-configure"/}} 296 296 297 297 == Setup == ... ... @@ -352,16 +352,15 @@ 352 352 Grant access to your calendar to select appointments from your calendar app and attach them. 353 353 354 354 * [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-poll.svg]] **Poll** 355 -Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly. 353 +Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly. 356 356 357 357 * [[image:Public.Applications.Android.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon** 358 358 This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file. 359 359 ## ## 360 360 361 -(% class="box infomessage" %) 362 -((( 359 +{{info}} 363 363 Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator. 364 - )))361 +{{/info}} 365 365 366 366 ## ## 367 367 [[image:Public.Applications.Android.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@chatview-4.png||width="280px"]] ... ... @@ -402,8 +402,11 @@ 402 402 403 403 * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **Alert** 404 404 Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]]. 405 -(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]]. 406 406 403 +{{warning cssClass="indent-1"}} 404 +Heads up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, use the [[Emergency alert>>doc:||anchor="02-emergencyalert"]] feature. 405 +{{/warning}} 406 + 407 407 * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-announce.svg]] **Announcement** 408 408 Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions. 409 409 ... ... @@ -413,11 +413,11 @@ 413 413 414 414 All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then. 415 415 416 -(% class="box infomessage" %) 417 -((( 416 +{{info}} 418 418 If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator. 419 - )))418 +{{/info}} 420 420 420 + 421 421 {{id name="02-ownattentionmessages"/}} 422 422 423 423 == Activity / Reactions == ... ... @@ -524,13 +524,13 @@ 524 524 525 525 Tap **X **to end the process and discard the area you've drawn. 526 526 527 -(% class="box infomessage" %) 528 -((( 527 +{{info}} 529 529 When sharing a [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time. 530 530 531 531 When sharing you [[image:Public.Applications.Android.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later. 532 - )))531 +{{/info}} 533 533 533 + 534 534 {{id name="02-drawonmap-remove"/}} 535 535 536 536 == Remove area == ... ... @@ -539,13 +539,13 @@ 539 539 540 540 You can only remove those areas which you have drawn yourself. 541 541 542 -(% class="box infomessage" %) 543 -((( 542 +{{info}} 544 544 Areas can be removed **when sharing your live location only.** 545 545 546 546 When sharing a single location, you will not be able to remove an area later. 547 - )))546 +{{/info}} 548 548 548 + 549 549 {{id name="02-drawonmap-label"/}} 550 550 551 551 == Area labels == ... ... @@ -560,13 +560,13 @@ 560 560 561 561 You can only edit / remove labels for those areas which you have drawn yourself. 562 562 563 -(% class="box infomessage" %) 564 -((( 563 +{{info}} 565 565 Labels can be edited / removed **when sharing your live location only.** 566 566 567 567 When sharing a single location, you will not be able to edit / remove an area label later. 568 - )))567 +{{/info}} 569 569 569 + 570 570 {{id name="02-drawonmap-multiple"/}} 571 571 572 572 == Multiple user areas == ... ... @@ -597,6 +597,15 @@ 597 597 Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-reply.svg]] **Reply** to add a quote of the original message when sending your answer. This is especially useful in chats with numerous users and mixed conversations. Replies help you and others to remember the context of messages. 598 598 599 599 600 +{{id name="02-forwardmessage"/}} 601 + 602 +== Forward == 603 + 604 +Tap and hold the respective message or attachment to open the actions menu. 605 + 606 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.Android.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants. 607 + 608 + 600 600 {{id name="02-copymessage"/}} 601 601 602 602 == Copy == ... ... @@ -605,20 +605,30 @@ 605 605 606 606 Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app. 607 607 608 -(% class="box infomessage" %) 609 -((( 617 +{{info}} 610 610 If you cannot copy a message, the feature may have been disabled by your Teamwire administrator. 611 - )))619 +{{/info}} 612 612 613 -{{id name="02-forwardmessage"/}} 614 614 615 - == Forward ==622 +{{id name="02-pinmessage"/}} 616 616 617 - Tapand hold the respective message or attachmentto open the actions menu.624 +== Pin == 618 618 619 - Select[[image:Public.Applications.Android.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a listof existing chats whichyou canforward thecontentto.Ifyouwanttoforward amessageto auser, list,orcirclewho you don'tyet haveachatwith, tap[[image:Public.Applications.Android.User-Manual.WebHome@icons-chat-new.svg]]**New chat** in thebottom-right cornerofthescreenandcontinueselecting yourparticipants.626 +By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it. 620 620 628 +[[image:Public.Applications.Android.User-Manual.WebHome@chatview-pin.png||data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu. 621 621 630 +Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar. 631 + 632 +To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select [[image:Public.Applications.Android.User-Manual.WebHome@icons-unpin.svg]] **Unpin**. 633 + 634 +{{info}} 635 +When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message. 636 + 637 +**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message. 638 +{{/info}} 639 + 640 + 622 622 {{id name="02-deletemessage"/}} 623 623 624 624 == Delete == ... ... @@ -629,10 +629,11 @@ 629 629 630 630 Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-delete.svg]] **Delete** to remove it permanently. 631 631 632 -(% class="box infomessage" %) 633 -((( 651 +{{info}} 652 +In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too. 653 + 634 634 If you cannot delete a message, the feature may have been disabled by your Teamwire administrator. 635 - )))655 +{{/info}} 636 636 637 637 638 638 {{id name="02-chatadministration"/}} ... ... @@ -701,11 +701,11 @@ 701 701 702 702 In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again. 703 703 704 -(% class="box infomessage" %) 705 -((( 724 +{{info}} 706 706 A chat that receives an [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read. 707 - )))726 +{{/info}} 708 708 728 + 709 709 {{id name="chaction-favourite"/}} 710 710 711 711 == Favourite == ... ... @@ -743,10 +743,9 @@ 743 743 744 744 In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again. 745 745 746 -(% class="box infomessage" %) 747 -((( 766 +{{info}} 748 748 If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]]. 749 - )))768 +{{/info}} 750 750 751 751 ## ## 752 752 [[image:Public.Applications.Android.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@inbox-4.png||width="280px"]] ... ... @@ -786,13 +786,13 @@ 786 786 787 787 To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again. 788 788 789 -(% class="box infomessage" %) 790 -((( 808 +{{info}} 791 791 If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator. 792 792 793 793 Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]. 794 - )))812 +{{/info}} 795 795 814 + 796 796 {{id name="02-closechat"/}} 797 797 798 798 == Close == ... ... @@ -812,10 +812,9 @@ 812 812 813 813 If you are a chat admin, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way. 814 814 815 -(% class="box infomessage" %) 816 -((( 834 +{{info}} 817 817 If you cannot close a chat, the feature may have been disabled by your Teamwire administrator. 818 - )))836 +{{/info}} 819 819 820 820 ## ## 821 821 [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed2.png||width="280"]] ... ... @@ -829,10 +829,9 @@ 829 829 830 830 Please note that attachments cannot be transferred to the mail. 831 831 832 -(% class="box infomessage" %) 833 -((( 850 +{{info}} 834 834 If this option is not available to you, the feature may have been disabled by your Teamwire administrator. 835 - )))852 +{{/info}} 836 836 837 837 838 838 {{id name="02-chatsettings"/}} ... ... @@ -841,10 +841,9 @@ 841 841 842 842 Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation. 843 843 844 -(% class="box infomessage" %) 845 -((( 861 +{{info}} 846 846 Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings. 847 - )))863 +{{/info}} 848 848 849 849 ## ## 850 850 [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]] ... ... @@ -889,8 +889,17 @@ 889 889 890 890 This section lists all [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat. 891 891 892 -Chat administrators a reabletoakechangesin the chatsettings,e.g. editingthe chattitle and chat mode, allowingusers tomute the chat, orpromoteother members to become chatadministrator.908 +Chat administrators can perfom advanced actions in a group chat: 893 893 910 +* Manage chat members (add and remove) 911 +* Manage chat administrators (promote and demote) 912 +* Delete any message and attachment 913 +* Close the chat 914 +* Edit the chat title 915 +* Edit the chat mode 916 +* Edit the "Mute chat" permission (allow and disallow) 917 +## ## 918 + 894 894 In a 1:1 chat, both members become chat administrator by default. 895 895 896 896 **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned. ... ... @@ -943,10 +943,9 @@ 943 943 944 944 If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members. 945 945 946 -(% class="box infomessage" %) 947 -((( 971 +{{info}} 948 948 Your Teamwire administrator may disable read receipts for all users. 949 - )))973 +{{/info}} 950 950 951 951 952 952 {{id name="02-mediaoverview"/}}