Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/10/09 15:44

From version 6.1
edited by teamwire001
on 2025/07/21 11:37
Change comment: DOC-418
To version 6.2
edited by teamwire003
on 2025/10/09 15:44
Change comment: DOC-476

Summary

Details

Page properties
Author
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1 -XWiki.teamwire001
1 +XWiki.teamwire003
Content
... ... @@ -57,11 +57,11 @@
57 57  
58 58  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
59 59  
60 -(% class="box warningmessage" %)
61 -(((
60 +{{warning}}
62 62  1:1 chats cannot be subsequently extended with additional users to form a group chat.
63 -)))
62 +{{/warning}}
64 64  
64 +
65 65  {{id name="02-groupchat"/}}
66 66  
67 67  == Group chat ==
... ... @@ -177,11 +177,11 @@
177 177  
178 178  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
179 179  
180 -(% class="box infomessage" %)
181 -(((
180 +{{info}}
182 182  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
183 -)))
182 +{{/info}}
184 184  
184 +
185 185  {{id name="02-voipcall-start"/}}
186 186  
187 187  == Start a call ==
... ... @@ -237,10 +237,9 @@
237 237  
238 238  The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire.
239 239  
240 -(% class="box infomessage" %)
241 -(((
240 +{{info}}
242 242  If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator.
243 -)))
242 +{{/info}}
244 244  
245 245  ## ##
246 246  [[image:Public.Applications.Android.User-Manual.WebHome@emergency-1.png||width="280px"]]
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250 250  
251 251  == Usage ==
252 252  
253 -(% class="box infomessage" %)
254 -(((
252 +{{info}}
255 255  This feature requires permission to use your location and microphone in order to work correctly.
256 -)))
254 +{{/info}}
257 257  
258 258  Tap the  [[image:Public.Applications.Android.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen.
259 259  
... ... @@ -287,11 +287,11 @@
287 287  
288 288  This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
289 289  
290 -(% class="box infomessage" %)
291 -(((
288 +{{info}}
292 292  If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
293 -)))
290 +{{/info}}
294 294  
292 +
295 295  {{id name="02-pushtotalk-configure"/}}
296 296  
297 297  == Setup ==
... ... @@ -352,16 +352,15 @@
352 352  Grant access to your calendar to select appointments from your calendar app and attach them.
353 353  
354 354  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-poll.svg]] **Poll**
355 -Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
353 +Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
356 356  
357 357  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon**
358 358  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
359 359  ## ##
360 360  
361 -(% class="box infomessage" %)
362 -(((
359 +{{info}}
363 363  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
364 -)))
361 +{{/info}}
365 365  
366 366  ## ##
367 367  [[image:Public.Applications.Android.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@chatview-4.png||width="280px"]]
... ... @@ -402,8 +402,11 @@
402 402  
403 403  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
404 404  Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.Android.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
405 -(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
406 406  
403 +{{warning cssClass="indent-1"}}
404 +Heads up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, use the [[Emergency alert>>doc:||anchor="02-emergencyalert"]] feature.
405 +{{/warning}}
406 +
407 407  * [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
408 408  Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
409 409  
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413 413  
414 414  All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
415 415  
416 -(% class="box infomessage" %)
417 -(((
416 +{{info}}
418 418  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
419 -)))
418 +{{/info}}
420 420  
420 +
421 421  {{id name="02-ownattentionmessages"/}}
422 422  
423 423  == Activity / Reactions ==
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524 524  
525 525  Tap **X **to end the process and discard the area you've drawn.
526 526  
527 -(% class="box infomessage" %)
528 -(((
527 +{{info}}
529 529  When sharing a [[image:Public.Applications.Android.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time.
530 530  
531 531  When sharing you [[image:Public.Applications.Android.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later.
532 -)))
531 +{{/info}}
533 533  
533 +
534 534  {{id name="02-drawonmap-remove"/}}
535 535  
536 536  == Remove area ==
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539 539  
540 540  You can only remove those areas which you have drawn yourself.
541 541  
542 -(% class="box infomessage" %)
543 -(((
542 +{{info}}
544 544  Areas can be removed **when sharing your live location only.**
545 545  
546 546  When sharing a single location, you will not be able to remove an area later.
547 -)))
546 +{{/info}}
548 548  
548 +
549 549  {{id name="02-drawonmap-label"/}}
550 550  
551 551  == Area labels ==
... ... @@ -560,13 +560,13 @@
560 560  
561 561  You can only edit / remove labels for those areas which you have drawn yourself.
562 562  
563 -(% class="box infomessage" %)
564 -(((
563 +{{info}}
565 565  Labels can be edited / removed **when sharing your live location only.**
566 566  
567 567  When sharing a single location, you will not be able to edit / remove an area label later.
568 -)))
567 +{{/info}}
569 569  
569 +
570 570  {{id name="02-drawonmap-multiple"/}}
571 571  
572 572  == Multiple user areas ==
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614 614  
615 615  Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app.
616 616  
617 -(% class="box infomessage" %)
618 -(((
617 +{{info}}
619 619  If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
620 -)))
619 +{{/info}}
621 621  
622 622  
623 623  {{id name="02-pinmessage"/}}
... ... @@ -649,10 +649,11 @@
649 649  
650 650  Select [[image:Public.Applications.Android.User-Manual.WebHome@icons-delete.svg]] **Delete** to remove it permanently.
651 651  
652 -(% class="box infomessage" %)
653 -(((
651 +{{info}}
652 +In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
653 +
654 654  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
655 -)))
655 +{{/info}}
656 656  
657 657  
658 658  {{id name="02-chatadministration"/}}
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721 721  
722 722  In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again.
723 723  
724 -(% class="box infomessage" %)
725 -(((
724 +{{info}}
726 726  A chat that receives an [[image:Public.Applications.Android.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
727 -)))
726 +{{/info}}
728 728  
728 +
729 729  {{id name="chaction-favourite"/}}
730 730  
731 731  == Favourite ==
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763 763  
764 764  In the same way, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again.
765 765  
766 -(% class="box infomessage" %)
767 -(((
766 +{{info}}
768 768  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]].
769 -)))
768 +{{/info}}
770 770  
771 771  ## ##
772 772  [[image:Public.Applications.Android.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@inbox-4.png||width="280px"]]
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806 806  
807 807  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
808 808  
809 -(% class="box infomessage" %)
810 -(((
808 +{{info}}
811 811  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
812 812  
813 813  Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]].
814 -)))
812 +{{/info}}
815 815  
814 +
816 816  {{id name="02-closechat"/}}
817 817  
818 818  == Close ==
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832 832  
833 833  If you are a chat admin, you can [[image:Public.Applications.Android.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
834 834  
835 -(% class="box infomessage" %)
836 -(((
834 +{{info}}
837 837  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
838 -)))
836 +{{/info}}
839 839  
840 840  ## ##
841 841  [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
... ... @@ -849,10 +849,9 @@
849 849  
850 850  Please note that attachments cannot be transferred to the mail.
851 851  
852 -(% class="box infomessage" %)
853 -(((
850 +{{info}}
854 854  If this option is not available to you, the feature may have been disabled by your Teamwire administrator.
855 -)))
852 +{{/info}}
856 856  
857 857  
858 858  {{id name="02-chatsettings"/}}
... ... @@ -861,10 +861,9 @@
861 861  
862 862  Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
863 863  
864 -(% class="box infomessage" %)
865 -(((
861 +{{info}}
866 866  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
867 -)))
863 +{{/info}}
868 868  
869 869  ## ##
870 870  [[image:Public.Applications.Android.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
... ... @@ -909,8 +909,17 @@
909 909  
910 910  This section lists all [[image:Public.Applications.Android.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
911 911  
912 -Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
908 +Chat administrators can perfom advanced actions in a group chat:
913 913  
910 +* Manage chat members (add and remove)
911 +* Manage chat administrators (promote and demote)
912 +* Delete any message and attachment
913 +* Close the chat
914 +* Edit the chat title
915 +* Edit the chat mode
916 +* Edit the "Mute chat" permission (allow and disallow)
917 +## ##
918 +
914 914  In a 1:1 chat, both members become chat administrator by default.
915 915  
916 916  **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
... ... @@ -963,10 +963,9 @@
963 963  
964 964  If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
965 965  
966 -(% class="box infomessage" %)
967 -(((
971 +{{info}}
968 968  Your Teamwire administrator may disable read receipts for all users.
969 -)))
973 +{{/info}}
970 970  
971 971  
972 972  {{id name="02-mediaoverview"/}}