Wiki source code of b. Chats and Messaging

Version 2.2 by teamwire001 on 2022/06/28 10:30

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teamwire001 1.2 1 Starting Teamwire, the **Chats** tab is shown by default. It shows all chats you are involved in.
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teamwire001 1.2 3 As you receive new messages, you will find a badge counter on the Chats tab indicating the number of unread texts.
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5
6 {{id name="02-inbox"/}}
7
8 = Inbox =
9
teamwire001 1.2 10 When receiving new messages, the chat concerned is also provided with a badge on the number of unread texts. This badge will disappear after you have visited the chat. Inside the chat, new messages are visually indicated from already read content by a separator.
teamwire001 1.1 11
12
13 {{id name="02-search"/}}
14
15 == Search ==
16
teamwire001 1.2 17 Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]] in the upper right corner of the screen to open a search bar. The search will look up for chat titles, contacts, circles and lists, and message content. To leave the search, tap the arrow at the upper left.
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19
20 {{id name="02-createnewchat"/}}
21
teamwire001 1.2 22 = Create a chat =
teamwire001 1.1 23
teamwire001 1.2 24 To create a new chat, use the button **New chat** in your inbox or tap the menu in the upper right corner of the screen. You can choose from the following options.
teamwire001 1.1 25
teamwire001 1.2 26 * 1:1 Chat
27 * Group Chat
28 * Broadcast
29 * Federated Chat
30 ## ##
teamwire001 1.1 31
teamwire001 1.2 32 {{id name="02-onetoonechat"/}}
teamwire001 1.1 33
teamwire001 1.2 34 == 1:1 chat ==
teamwire001 1.1 35
teamwire001 1.2 36 Select a [[participant>>doc:||anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:||anchor="02-chatcontentsandactions"]] can be used.
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teamwire001 1.2 38 If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
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teamwire001 1.2 40 (% class="box warningmessage" %)
41 (((
42 1:1 chats cannot be subsequently extended with additional users to form a group chat.
43 )))
teamwire001 1.1 44
teamwire001 1.2 45 {{id name="02-groupchat"/}}
teamwire001 1.1 46
teamwire001 1.2 47 == Group chat ==
teamwire001 1.1 48
teamwire001 1.2 49 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
teamwire001 1.1 50
teamwire001 1.2 51 More information about chat content and actions are available [[here>>doc:||anchor="02-chatcontentsandactions"]].
teamwire001 1.1 52
53
teamwire001 1.2 54 {{id name="02-broadcastchat"/}}
teamwire001 1.1 55
teamwire001 1.2 56 == Broadcast chat ==
teamwire001 1.1 57
teamwire001 1.2 58 A broadcast chat is a group chat with the [[broadcast mode>>doc:||anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
teamwire001 1.1 59
teamwire001 1.2 60 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
teamwire001 1.1 61
teamwire001 1.2 62 More information about the broadcast chat mode [[here>>doc:||anchor="02-chatmode"]].
teamwire001 1.1 63
64
teamwire001 1.2 65 {{id name="02-federatedchat"/}}
teamwire001 1.1 66
teamwire001 1.2 67 == Federated chat ==
teamwire001 1.1 68
teamwire001 1.2 69 Federated chats allow communicating with users from other Teamwire Servers.
teamwire001 1.1 70
teamwire001 1.2 71 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
teamwire001 1.1 72
73
teamwire001 1.2 74 {{id name="02-federatedchat-contacts"/}}
teamwire001 1.1 75
teamwire001 1.2 76 === Available contacts ===
teamwire001 1.1 77
teamwire001 1.2 78 The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin.
79
80 Currently it is currently not possible to add more chat members to the chat later.
81
82
83 {{id name="02-federatedchat-content"/}}
84
85 === Available chat content ===
86
87 The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
88
89 Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment.
90
91
92 {{id name="02-federatedchat-removed"/}}
93
94 === Removed federations ===
95
96 If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:||anchor="02-closechat"]], the chat history remains available for all members and can still be read.
97
98
99 {{id name="02-selectparticipants"/}}
100
101 == Select participants ==
102
103 Select one or more users from your list of contacts by tapping the checkbox next to the user's name.
104
105 Already selected contacts are indicated with an [[image:Public.Applications.Android.User-Manual.WebHome@icon-checked.png||height="20"]] and can be deselected by re-tapping.
106
107 You can combine contacts, lists, circles and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there.
108
109 Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
110
teamwire001 1.1 111 ## ##
teamwire001 1.2 112 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_CreateChat1.png||height="615" width="280"]]
113 ## ##
114
115 Your contacts are split into four types and are listed per section.
116
117 * [[Contacts>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-contacts"]]
118 * [[Lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]]
119 * [[Circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]]
120 * [[Bots>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-bots"]]
121 ## ##
122
123 Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,** to find your contacts, lists, circles and bots per section. The search feature is located in the upper right corner via [[image:Public.Applications.Android.User-Manual.WebHome@icon-magnifier.png||height="20"]].
124
125
126 {{id name="02-definechattitle"/}}
127
128 == Define chat title ==
129
130 Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
131
132 ## ##
133 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_CreateChat2.png||height="615" width="280"]]
134 ## ##
135
teamwire001 1.1 136 {{id name="02-definefurthersettings"/}}
137
138 == Define further settings ==
139
140 * **Allow to mute notifications**
teamwire001 1.2 141 Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
teamwire001 1.1 142
143 * **Alert Chat**
teamwire001 1.2 144 This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:||anchor="02-attentionmessages"]] chapter.
145 ## ##
teamwire001 1.1 146
teamwire001 1.2 147 After defining all further settings, tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-confirm.png||height="20"]] to enter the new chat automatically and you will be able to compose your first message.
teamwire001 1.1 148
149
teamwire001 2.1 150 {{id name="02-voipcall"/}}
151
152 = Voice and video calls =
153
154 You can contact one or multiple users in your existing chats via voice or video call.
155
156 This feature is available for 1:1 chats and group chats.
157
158 There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
159
160 (% class="box infomessage" %)
161 (((
162 If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
163 )))
164
165 {{id name="02-voipcall-start"/}}
166
167 == Start a call ==
168
169 Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants.
170
171 Start the call by tapping the respective button in the upper right corner of the screen.
172
173 Use ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoice11.png||height="20"]]## ## to start a voice call and ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideo11.png||height="20"]]## ## to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.
174
175 The other call participants will be notified, even if they are currently not actively using the Teamwire app.
176
177
178 **The number of participants for group calls is limited** and given by your Teamwire server admin.
179
180 If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]## ## for voice and ## ##[[image:Public.Applications.Android.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]## ## for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
181
182
183 {{id name="02-voipcall-join"/}}
184
185 == Join a call ==
186
187 If you have missed a call, you can also join it later.
188
189 Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
190
191
192 {{id name="02-voipcall-features"/}}
193
194 == Features during a call ==
195
196 The following primary features are available during the call.
197
198 * Enable / disable microphone
199 * Enable / disable camera
200 * Select sound device
201 * Screen sharing
202 * Raise hand
203 * Toggle between front and backside camera
204
205 ## ##
206
teamwire001 1.1 207 {{id name="02-emergencyalert"/}}
208
teamwire001 1.2 209 = Emergency alert (SOS button) =
teamwire001 1.1 210
teamwire001 1.2 211 By using the emergency button, you can quickly create a new alert chat with **a predefined group of users.** When creating an alert, your location data (GPS) will be requested and a voice message will be recorded - both being shared with the chat members.
teamwire001 1.1 212
teamwire001 1.2 213 An alert will use a special notification sound to be noticed by the chat members and becomes more prominent in their inboxes. More information are available at the [[Attention messages>>doc:||anchor="02-alertmessages"]] chapter.
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teamwire001 1.2 215 (% class="box infomessage" %)
216 (((
217 If the SOS button is not available to you, the feature may have been disabled by your Teamwire administrator.
218 )))
teamwire001 1.1 219
teamwire001 1.2 220 {{id name="02-emergencyalert-configure"/}}
teamwire001 1.1 221
teamwire001 1.2 222 == Set up the SOS button ==
teamwire001 1.1 223
teamwire001 1.2 224 The group of chat members contacted via the SOS button can be defined at [[Profile > Message settings > SOS Group>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-sosgroup"]]. If you do not define a recipient here, you will have to manually select a circle or list each time you use the button. If your device is managed by a mobile device management, your Teamwire admin may has already set an SOS group which you will not be able to change.
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226
teamwire001 1.2 227 {{id name="02-emergencyalert-usage"/}}
teamwire001 1.1 228
teamwire001 1.2 229 == Use the SOS button ==
teamwire001 1.1 230
teamwire001 1.2 231 In your inbox, open the emergency menu by swiping your screen to the right.
232
233 ## ##
234 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_SOS_Mode.png||height="615" width="280"]]
235 ## ##
236
237 The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat.
238
teamwire001 1.1 239 To record a voice message
240
241 * tap the button once to start a 30 seconds record timer or
242 * tap and hold the button as long as you want to record your message.
teamwire001 1.2 243 ## ##
teamwire001 1.1 244
teamwire001 1.2 245 Afterwards, your location and voice message will be sent to a predefined group of users.
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247
teamwire001 1.2 248 {{id name="02-pushtotalk"/}}
249
250 = Push-to-Talk =
251
252 This feature turns your Teamwire app into a walkie talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
253
254 (% class="box infomessage" %)
teamwire001 1.1 255 (((
teamwire001 1.2 256 If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 257 )))
258
teamwire001 1.2 259 {{id name="02-pushtotalk-configure"/}}
260
261 == Set up Push-to-Talk ==
262
263 In you inbox, use the [[image:Public.Applications.Android.User-Manual.WebHome@icon-ptt.png||height="20"]] icon in the upper right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required.
264
265 As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.Android.User-Manual.WebHome@icon-pttmute.png||height="20"]] whether new messages received in your active channel will be played via **speaker** or if they are **muted.**
266
267 Use [[image:Public.Applications.Android.User-Manual.WebHome@icon-pttdeselect.png||height="20"]] to remove your current selection of chats.
268
teamwire001 1.1 269 ## ##
teamwire001 1.2 270 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_PTTselection.png||width="280"]]
271 ## ##
272
273 {{id name="02-pushtotalk-usage"/}}
274
275 == Use Push-to-Talk ==
276
277 Your Push-to-Talk chats are displayed at the bottom of the inbox. Simply swipe to switch between your Push-to-Talk chats.
278
279 Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
280
281 ## ##
282 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_PTTinbox.png||height="615" width="280"]]
283 ## ##
284
teamwire001 1.1 285 {{id name="02-chatcontentsandactions"/}}
286
teamwire001 1.2 287 = Chat content and actions =
teamwire001 1.1 288
289
290 {{id name="02-attachments"/}}
291
teamwire001 1.2 292 == Attachments and features ==
teamwire001 1.1 293
teamwire001 1.2 294 In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options.
teamwire001 1.1 295
296
teamwire001 1.2 297 [[image:Public.Applications.Android.User-Manual.WebHome@icon-camera.png||height="20"]] **Take photo**
298
299 Grant access to your camera to take and send photos or videos. Video recording is limited to 180 seconds.
300
301
302 [[image:Public.Applications.Android.User-Manual.WebHome@icon-gallery.png||height="20"]] **Photos and images from gallery**
303
304 Grant access to your gallery to send photos and videos stored on your device.
305
306
307 [[image:Public.Applications.Android.User-Manual.WebHome@icon-microphone.png||height="20"]] **Record voice message**
308
309 Grant access to your microphone to record and send a voice message. Voice recording is limited to 180 seconds.
310
311
312 [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] **Further attachments and features**
313
314 You will be listed further options for sharing content.
315
316
317 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert,** [[image:Public.Applications.Android.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement** or [[image:Public.Applications.Android.User-Manual.WebHome@icon-note.png||height="20"]] **Note**
318 These are so-called attention messages. More information about attention messages are available [[here>>doc:||anchor="02-attentionmessages"]].
teamwire001 1.1 319
teamwire001 1.2 320 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-file.png||height="20"]] **File**
321 Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
teamwire001 1.1 322
teamwire001 1.2 323 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-location.png||height="20"]] **Location**
324 If Teamwire has been granted access to your location data and GPS is enabled, you can either select your current position or choose a POI from the map, to send it to the chat.
teamwire001 1.1 325
teamwire001 1.2 326 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-calendar.png||height="20"]] **Calendar**
teamwire001 1.1 327 Grant access to your calendar to select appointments from your calendar app and attach them.
328
teamwire001 1.2 329 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-poll.png||height="20"]] **Poll**
teamwire001 1.1 330 Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
teamwire001 2.2 331
332 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-dracoon.png||height="20"]] **Dracoon**
333 This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
teamwire001 1.2 334 ## ##
teamwire001 1.1 335
teamwire001 1.2 336 (% class="box infomessage" %)
teamwire001 1.1 337 (((
teamwire001 1.2 338 Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
teamwire001 1.1 339 )))
340
teamwire001 1.2 341 {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
teamwire001 1.1 342
teamwire001 1.2 343 == Attention messages ==
teamwire001 1.1 344
teamwire001 1.2 345 Via [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, various attention message types are available in Teamwire.
teamwire001 1.1 346
teamwire001 1.2 347 Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
348 ## ##
teamwire001 1.1 349
teamwire001 1.2 350 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert**
351 Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read.
352 The alert notification sound can be configured via [[Profile > Message settings > Alert notification sound>>doc:Public.Applications.Android.User-Manual.Settings.WebHome||anchor="05-notificationsounds"]].
353 (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
teamwire001 1.1 354
teamwire001 1.2 355 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement**
356 Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
teamwire001 1.1 357
teamwire001 1.2 358 * [[image:Public.Applications.Android.User-Manual.WebHome@icon-note.png||height="20"]] **Note**
359 Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Android.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
360 ## ##
teamwire001 1.1 361
teamwire001 1.2 362 All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
teamwire001 1.1 363
364 (% class="box infomessage" %)
365 (((
teamwire001 1.2 366 If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 367 )))
368
teamwire001 1.2 369 {{id name="02-ownattentionmessages"/}}
370
371 === Activity / Reactions ===
372
373 You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.Android.User-Manual.WebHome@icon-report.png||height="20"]] **report.**
374
375 You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Android.User-Manual.WebHome@icon-bell.png||height="20"]] in the upper right corner of the chat.
376
377
378 {{id name="02-readreceipts"/}}
379
380 == Read receipts ==
381
382 The [[image:Public.Applications.Android.User-Manual.WebHome@icon-readeye.png||height="15"]] read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages.
383
384 If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
385
386 (% class="box infomessage" %)
teamwire001 1.1 387 (((
teamwire001 1.2 388 Your Teamwire administrator may disable read receipts for all users.
teamwire001 1.1 389 )))
390
391 {{id name="02-replytomessage"/}}
392
393 == Reply to message ==
394
teamwire001 1.2 395 Tap and hold onto the respective message or attachment to open the context menu. Select **Reply** to add a quote of the original message when sending your answer. This is especially useful in conversations with a lot of users so you won't lose context.
teamwire001 1.1 396
397
398 {{id name="02-copymessage"/}}
399
400 == Copy message ==
401
teamwire001 1.2 402 Tap and hold onto the respective message to open the context menu. Select **Copy** to copy the entire message content to your clipboard. You can paste the text to another chat or an external app.
teamwire001 1.1 403
teamwire001 1.2 404 (% class="box infomessage" %)
teamwire001 1.1 405 (((
teamwire001 1.2 406 If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 407 )))
408
409 {{id name="02-forwardmessage"/}}
410
411 == Forward message ==
412
teamwire001 1.2 413 Tap and hold onto the respective message or attachment to open the context menu and select **Forward.** A list of all existing chats to which you can forward the content to will be displayed. If you want to forward to a user or circle that you don't have a chat with yet, tap **New chat** [[image:Public.Applications.Android.User-Manual.WebHome@icon-newchat.png||height="20"]] in the bottom right corner of the screen and continue selecting your participants.
teamwire001 1.1 414
415
416 {{id name="02-deletemessage"/}}
417
418 == Delete message ==
419
teamwire001 1.2 420 You can delete your own messages and attachments in Teamwire, even if they have already been read. Tap and hold the respective message or attachment to open the context menu and select **Delete** to remove it.
teamwire001 1.1 421
teamwire001 1.2 422 (% class="box infomessage" %)
teamwire001 1.1 423 (((
teamwire001 1.2 424 If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 425 )))
426
427 {{id name="02-chatsettings"/}}
428
teamwire001 1.2 429 = Chat settings =
teamwire001 1.1 430
teamwire001 1.2 431 Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
teamwire001 1.1 432
433 (% class="box infomessage" %)
434 (((
teamwire001 1.2 435 Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
teamwire001 1.1 436 )))
437
teamwire001 1.2 438 ## ##
439 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_Chatsettings1.png||height="615" width="280"]]
440 ## ##
teamwire001 1.1 441
442 {{id name="02-chatavatar"/}}
443
444 == Chat avatar ==
445
teamwire001 1.2 446 Tap on the current chat avatar. You can choose an existing picture of your photos and images from your **Gallery** or take a photo with your **Camera.** The new avatar will be shown to all members of the conversation.
teamwire001 1.1 447
teamwire001 1.2 448 Tap the avatar again to **change** or **remove** the image.
teamwire001 1.1 449
450
451 {{id name="02-chattitle"/}}
452
453 == Chat title ==
454
455 Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
456
teamwire001 1.2 457 If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
teamwire001 1.1 458
459
460 {{id name="02-chatmode"/}}
461
462 == Chat mode ==
463
464 Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
465
466 * **Normal**
467 //Allow to send messages// enabled
teamwire001 1.2 468 By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
teamwire001 1.1 469
470 * **Broadcast**
471 //Allow to send messages// disabled
teamwire001 1.2 472 The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
473 ## ##
teamwire001 1.1 474
475 {{id name="02-chatadministrators"/}}
476
477 == Chat administrators ==
478
479 This section lists all administrators of the current chat.
480
teamwire001 1.2 481 Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
teamwire001 1.1 482
teamwire001 1.2 483 In a 1:1 chat, both members become chat administrator by default.
teamwire001 1.1 484
teamwire001 1.2 485 **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
teamwire001 1.1 486
487
488 {{id name="02-promotetoadmin"/}}
489
teamwire001 1.2 490 === Promote to chat admin ===
teamwire001 1.1 491
teamwire001 1.2 492 In the chat settings, tap [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
teamwire001 1.1 493
494 (% class="box infomessage" %)
495 (((
teamwire001 1.2 496 The admin promotion cannot be revoked.
teamwire001 1.1 497 )))
498
499 {{id name="02-demoteadmin"/}}
500
teamwire001 1.2 501 === Demote chat admin ===
teamwire001 1.1 502
teamwire001 1.2 503 The admin promotion cannot be revoked.
teamwire001 1.1 504
teamwire001 1.2 505 You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
teamwire001 1.1 506
507
508 {{id name="02-members"/}}
509
510 == Members ==
511
teamwire001 1.2 512 This section lists all members of the current chat incl. chat administrators.
teamwire001 1.1 513
teamwire001 1.2 514 If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.**
teamwire001 1.1 515
516
517 {{id name="02-addmoremembers"/}}
518
teamwire001 1.2 519 === Add more members to chat ===
teamwire001 1.1 520
teamwire001 1.2 521 Tap [[image:Public.Applications.Android.User-Manual.WebHome@icon-attachments.png||height="20"]] above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.**
teamwire001 1.1 522
523
524 {{id name="02-removemembers"/}}
525
526 === Remove members ===
527
teamwire001 1.2 528 To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat.** You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
teamwire001 1.1 529
530
531 {{id name="02-mediaoverview"/}}
532
teamwire001 1.2 533 = Media overview =
teamwire001 1.1 534
teamwire001 1.2 535 Below the chat settings you will find the **Media overview,** which allows you to look up for all attachments and attention messages that have been shared in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All attachments.//
teamwire001 1.1 536
537
538 {{id name="02-chatadministration"/}}
539
540 = Chat administration =
541
teamwire001 1.2 542 Below the media overview you will find the chat administration.
teamwire001 1.1 543
teamwire001 1.2 544 ## ##
545 [[image:Public.Applications.Android.User-Manual.WebHome@mobEN_Chatsettings2.png||height="615" width="280"]]
546 ## ##
teamwire001 1.1 547
548 {{id name="02-mutechat"/}}
549
550 == Mute chat ==
551
teamwire001 1.2 552 This is a personal setting and will only affect your own user account.
teamwire001 1.1 553
teamwire001 1.2 554 Mute a chat to stop receiving notifications. When muted, the notification sound, vibration and push notifications will not be triggered **for this chat.** The app icon on your home screen will keep showing the number of unread messages.
555
teamwire001 1.1 556 There are two options to mute a chat
557
teamwire001 1.2 558 * Open the respective chat and view its chat settings by tapping its avatar and title. The option **Mute** can be found below the media overview.
559 * In your **inbox,** tap and hold the chat of concern to open the context menu and select **Mute.**
560 ## ##
teamwire001 1.1 561
562 You can re-enable notifications for a chat in the same way.
563
teamwire001 1.2 564 (% class="box infomessage" %)
teamwire001 1.1 565 (((
teamwire001 1.2 566 If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
teamwire001 1.1 567 )))
568
569 {{id name="02-archivechat"/}}
570
571 == Archive chat ==
572
teamwire001 1.2 573 This is a personal setting and will only affect your own user account.
574
teamwire001 1.1 575 Archive a chat when the conversation is no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your message inbox by default.
576
577 There are two options to archive a chat
578
teamwire001 1.2 579 * Open the respective chat and view its chat settings by tapping its avatar and title. The option **Archive** can be found below the media overview.
580 * In your **inbox,** tap and hold the chat of concern to open the context menu and select **Archive.**
581 ## ##
teamwire001 1.1 582
teamwire001 1.2 583 To display archived chats in your inbox, activate the option **Show archived chats** via the menu in the upper right corner of the inbox. While viewing your archived chats, you can **Unarchive** a conversation again as archiving was described above.
teamwire001 1.1 584
585
586 {{id name="02-emailchathistory"/}}
587
teamwire001 1.2 588 == Send chat history ==
teamwire001 1.1 589
teamwire001 1.2 590 Open the respective chat and view its chat settings by tapping its avatar and title. Select [[image:Public.Applications.Android.User-Manual.WebHome@icon-send.png||height="20"]] **Send** to transfer the conversation in plain text to your default mail app. The action can be found below the media overview.
teamwire001 1.1 591
592 Please note that attachments cannot be transferred to the mail.
593
teamwire001 1.2 594 (% class="box infomessage" %)
595 (((
596 If the "Send" option is not available to you, the feature may have been disabled by your Teamwire administrator.
597 )))
teamwire001 1.1 598
599 {{id name="02-leavechat"/}}
600
601 == Leave chat ==
602
603 Leave a chat when you no longer want to be part of the conversation or your participation is no longer needed.
604
605 There are two options to leave a chat
606
teamwire001 1.2 607 * Open the respective chat and view its chat settings by tapping its avatar and title. The option **Leave** can be found below the media overview.
608 * In your **inbox,** tap and hold the chat of concern to open the context menu and select **Leave.**
609 ## ##
teamwire001 1.1 610
teamwire001 1.2 611 (% class="box infomessage" %)
teamwire001 1.1 612 (((
teamwire001 1.2 613 If the "Leave" option is not available to you, the feature may have been disabled by your Teamwire administrator.
614
615 Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Android.User-Manual.Contacts.WebHome||anchor="03-circles"]].
teamwire001 1.1 616 )))
617
teamwire001 1.2 618 {{id name="02-closechat"/}}
619
620 == Close chat ==
621
622 This is an administrative setting and will affect all members of the chat. Only chat administrators can close a chat.
623
624 Close a chat when the conversation is over and no longer needed.
625 After it has been closed, the chat will show an according info message and the chat history can no longer be read by its members.
626
627 There are two options to close a chat
628
629 * Open the respective chat and view its chat settings by tapping its avatar and title. The option **Close chat** can be found below the media overview.
630 * In your **inbox,** tap and hold the chat of concern to open the context menu and select **Close.**
teamwire001 1.1 631 ## ##
teamwire001 1.2 632
633 You can **reopen** the chat in the same way if you are the chat administrator.
634
635 (% class="box infomessage" %)
636 (((
637 If the "Close" option is not available to you, the feature may have been disabled by your Teamwire administrator.
638 )))
639
640 ## ##