Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/10/09 15:46

From version 2.1
edited by teamwire001
on 2025/06/02 11:44
Change comment: DOC-419
To version 2.2
edited by teamwire003
on 2025/10/09 15:46
Change comment: DOC-476

Summary

Details

Page properties
Author
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1 -XWiki.teamwire001
1 +XWiki.teamwire003
Content
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61 61  
62 62  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
63 63  
64 -(% class="box warningmessage" %)
65 -(((
64 +{{warning}}
66 66  1:1 chats cannot be subsequently extended with additional users to form a group chat.
67 -)))
66 +{{/warning}}
68 68  
68 +
69 69  {{id name="02-groupchat"/}}
70 70  
71 71  == Group chat ==
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175 175  
176 176  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
177 177  
178 -(% class="box infomessage" %)
179 -(((
178 +{{info}}
180 180  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
181 -)))
180 +{{/info}}
182 182  
182 +
183 183  {{id name="02-voipcall-start"/}}
184 184  
185 185  == Start a call ==
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252 252  Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
253 253  ## ##
254 254  
255 -(% class="box infomessage" %)
256 -(((
255 +{{info}}
257 257  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
258 -)))
257 +{{/info}}
259 259  
260 260  
261 -
262 -
263 263  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
264 264  
265 265  = Attention messages =
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280 280  
281 281  All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-normal.svg||height="20"]] icon. Your message will be sent as normal text then.
282 282  
283 -(% class="box infomessage" %)
284 -(((
280 +{{info}}
285 285  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
286 -)))
282 +{{/info}}
287 287  
284 +
288 288  {{id name="02-ownattentionmessages"/}}
289 289  
290 290  == Activity / Reactions ==
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383 383  
384 384  Move your cursor over the respective message or attachment, then click on the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **Delete** to remove it permanently.
385 385  
386 -(% class="box infomessage" %)
387 -(((
383 +{{info}}
384 +In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
385 +
388 388  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
389 -)))
387 +{{/info}}
390 390  
391 391  
392 392  {{id name="02-chatadministration"/}}
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440 440  
441 441  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unpin.svg||height="20"]] **Unpin** a chat again.
442 442  
443 -(% class="box infomessage" %)
444 -(((
441 +{{info}}
445 445  A chat that receives an [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-alert.svg||height="20"]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
446 -)))
443 +{{/info}}
447 447  
445 +
448 448  {{id name="chaction-favourite"/}}
449 449  
450 450  == Favourite ==
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477 477  
478 478  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-notification.svg||height="20"]] **Unmute** a chat to receive its notifications again.
479 479  
480 -(% class="box infomessage" %)
481 -(((
478 +{{info}}
482 482  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
483 -)))
480 +{{/info}}
484 484  
482 +
485 485  {{id name="02-archivechat"/}}
486 486  
487 487  == Archive ==
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517 517  
518 518  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
519 519  
520 -(% class="box infomessage" %)
521 -(((
518 +{{info}}
522 522  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
523 523  
524 524  Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual-Desktop4.WebHome||anchor="03-circles"]].
525 -)))
522 +{{/info}}
526 526  
524 +
527 527  {{id name="02-closechat"/}}
528 528  
529 529  == Close ==
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542 542  
543 543  If you are a chat admin, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unlock.svg||height="20"]] **Reopen** the chat in the chat view.
544 544  
545 -(% class="box infomessage" %)
546 -(((
543 +{{info}}
547 547  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
548 -)))
545 +{{/info}}
549 549  
547 +
550 550  {{id name="02-chattoPDF"/}}
551 551  
552 552  == Export chat history ==
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564 564  
565 565  Open the chat and select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] **Chat settings** via [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] in the upper-right corner. Among other things, here you can edit the title or add more users to the conversation.
566 566  
567 -(% class="box infomessage" %)
568 -(((
565 +{{info}}
569 569  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
570 -)))
567 +{{/info}}
571 571  
569 +
572 572  {{id name="02-chatavatar"/}}
573 573  
574 574  == Avatar ==
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629 629  
630 630  Chat administrators are included in the chat's list of **members**. They are highlighted by a respective label ( [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-adminlabel.svg||height="20"]] ).
631 631  
632 -Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, or promote other members to become an admin.
630 +Chat administrators can perfom advanced actions in a group chat:
633 633  
632 +* Manage chat members (add and remove)
633 +* Manage chat administrators (promote and demote)
634 +* Delete any message and attachment
635 +* Close the chat
636 +* Edit the chat title
637 +* Edit the chat mode
638 +* Edit the "Mute chat" permission (allow and disallow)
639 +## ##
640 +
634 634  In a 1:1 chat, both members become chat administrator by default.
635 635  
636 -In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding circles or lists, or by a mix of all options mentioned.
643 +**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
637 637  
638 638  
639 639  {{id name="02-promotetoadmin"/}}
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662 662  
663 663  Click on individual read receipts respectively user avatars to view the user's contact information. If not all read receipts can be displayed, you will find the number of all read receipts at the end of the line. Click here to see a detailed overview of the current read receipts and a complete list of members.
664 664  
665 -(% class="box infomessage" %)
666 -(((
672 +{{info}}
667 667  Your Teamwire administrator may disable read receipts for all users.
668 -)))
674 +{{/info}}
669 669  
670 670  ## ##