Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/10/09 15:46

From version 2.2
edited by teamwire003
on 2025/10/09 15:46
Change comment: DOC-476
To version 2.1
edited by teamwire001
on 2025/06/02 11:44
Change comment: DOC-419

Summary

Details

Page properties
Author
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1 -XWiki.teamwire003
1 +XWiki.teamwire001
Content
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61 61  
62 62  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
63 63  
64 -{{warning}}
64 +(% class="box warningmessage" %)
65 +(((
65 65  1:1 chats cannot be subsequently extended with additional users to form a group chat.
66 -{{/warning}}
67 +)))
67 67  
68 -
69 69  {{id name="02-groupchat"/}}
70 70  
71 71  == Group chat ==
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175 175  
176 176  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
177 177  
178 -{{info}}
178 +(% class="box infomessage" %)
179 +(((
179 179  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
180 -{{/info}}
181 +)))
181 181  
182 -
183 183  {{id name="02-voipcall-start"/}}
184 184  
185 185  == Start a call ==
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252 252  Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
253 253  ## ##
254 254  
255 -{{info}}
255 +(% class="box infomessage" %)
256 +(((
256 256  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
257 -{{/info}}
258 +)))
258 258  
259 259  
261 +
262 +
260 260  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
261 261  
262 262  = Attention messages =
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277 277  
278 278  All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-normal.svg||height="20"]] icon. Your message will be sent as normal text then.
279 279  
280 -{{info}}
283 +(% class="box infomessage" %)
284 +(((
281 281  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
282 -{{/info}}
286 +)))
283 283  
284 -
285 285  {{id name="02-ownattentionmessages"/}}
286 286  
287 287  == Activity / Reactions ==
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380 380  
381 381  Move your cursor over the respective message or attachment, then click on the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **Delete** to remove it permanently.
382 382  
383 -{{info}}
384 -In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
385 -
386 +(% class="box infomessage" %)
387 +(((
386 386  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
387 -{{/info}}
389 +)))
388 388  
389 389  
390 390  {{id name="02-chatadministration"/}}
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438 438  
439 439  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unpin.svg||height="20"]] **Unpin** a chat again.
440 440  
441 -{{info}}
443 +(% class="box infomessage" %)
444 +(((
442 442  A chat that receives an [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-alert.svg||height="20"]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
443 -{{/info}}
446 +)))
444 444  
445 -
446 446  {{id name="chaction-favourite"/}}
447 447  
448 448  == Favourite ==
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475 475  
476 476  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-notification.svg||height="20"]] **Unmute** a chat to receive its notifications again.
477 477  
478 -{{info}}
480 +(% class="box infomessage" %)
481 +(((
479 479  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
480 -{{/info}}
483 +)))
481 481  
482 -
483 483  {{id name="02-archivechat"/}}
484 484  
485 485  == Archive ==
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515 515  
516 516  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
517 517  
518 -{{info}}
520 +(% class="box infomessage" %)
521 +(((
519 519  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
520 520  
521 521  Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual-Desktop4.WebHome||anchor="03-circles"]].
522 -{{/info}}
525 +)))
523 523  
524 -
525 525  {{id name="02-closechat"/}}
526 526  
527 527  == Close ==
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540 540  
541 541  If you are a chat admin, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unlock.svg||height="20"]] **Reopen** the chat in the chat view.
542 542  
543 -{{info}}
545 +(% class="box infomessage" %)
546 +(((
544 544  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
545 -{{/info}}
548 +)))
546 546  
547 -
548 548  {{id name="02-chattoPDF"/}}
549 549  
550 550  == Export chat history ==
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562 562  
563 563  Open the chat and select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] **Chat settings** via [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] in the upper-right corner. Among other things, here you can edit the title or add more users to the conversation.
564 564  
565 -{{info}}
567 +(% class="box infomessage" %)
568 +(((
566 566  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
567 -{{/info}}
570 +)))
568 568  
569 -
570 570  {{id name="02-chatavatar"/}}
571 571  
572 572  == Avatar ==
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627 627  
628 628  Chat administrators are included in the chat's list of **members**. They are highlighted by a respective label ( [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-adminlabel.svg||height="20"]] ).
629 629  
630 -Chat administrators can perfom advanced actions in a group chat:
632 +Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, or promote other members to become an admin.
631 631  
632 -* Manage chat members (add and remove)
633 -* Manage chat administrators (promote and demote)
634 -* Delete any message and attachment
635 -* Close the chat
636 -* Edit the chat title
637 -* Edit the chat mode
638 -* Edit the "Mute chat" permission (allow and disallow)
639 -## ##
640 -
641 641  In a 1:1 chat, both members become chat administrator by default.
642 642  
643 -**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
636 +In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding circles or lists, or by a mix of all options mentioned.
644 644  
645 645  
646 646  {{id name="02-promotetoadmin"/}}
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669 669  
670 670  Click on individual read receipts respectively user avatars to view the user's contact information. If not all read receipts can be displayed, you will find the number of all read receipts at the end of the line. Click here to see a detailed overview of the current read receipts and a complete list of members.
671 671  
672 -{{info}}
665 +(% class="box infomessage" %)
666 +(((
673 673  Your Teamwire administrator may disable read receipts for all users.
674 -{{/info}}
668 +)))
675 675  
676 676  ## ##