Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/11/21 07:18

From version 4.1
edited by teamwire001
on 2025/10/17 15:05
Change comment: DOC-490
To version 2.1
edited by teamwire001
on 2025/06/02 11:44
Change comment: DOC-419

Summary

Details

Page properties
Content
... ... @@ -61,11 +61,11 @@
61 61  
62 62  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
63 63  
64 -{{warning}}
64 +(% class="box warningmessage" %)
65 +(((
65 65  1:1 chats cannot be subsequently extended with additional users to form a group chat.
66 -{{/warning}}
67 +)))
67 67  
68 -
69 69  {{id name="02-groupchat"/}}
70 70  
71 71  == Group chat ==
... ... @@ -175,11 +175,11 @@
175 175  
176 176  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
177 177  
178 -{{info}}
178 +(% class="box infomessage" %)
179 +(((
179 179  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
180 -{{/info}}
181 +)))
181 181  
182 -
183 183  {{id name="02-voipcall-start"/}}
184 184  
185 185  == Start a call ==
... ... @@ -252,32 +252,14 @@
252 252  Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
253 253  ## ##
254 254  
255 -{{info}}
255 +(% class="box infomessage" %)
256 +(((
256 256  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
257 -{{/info}}
258 +)))
258 258  
259 259  
260 -{{id name="02-mentions"/}}
261 261  
262 -= Mentions =
263 263  
264 -Mention other chat members by typing an **@-symbol**.
265 -
266 -You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
267 -
268 -## ##
269 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_mention-1.png||width="75%"]]
270 -## ##
271 -
272 -When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
273 -
274 -When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
275 -
276 -## ##
277 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_mention-2.png||width="75%"]]
278 -## ##
279 -
280 -
281 281  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
282 282  
283 283  = Attention messages =
... ... @@ -298,11 +298,11 @@
298 298  
299 299  All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-normal.svg||height="20"]] icon. Your message will be sent as normal text then.
300 300  
301 -{{info}}
283 +(% class="box infomessage" %)
284 +(((
302 302  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
303 -{{/info}}
286 +)))
304 304  
305 -
306 306  {{id name="02-ownattentionmessages"/}}
307 307  
308 308  == Activity / Reactions ==
... ... @@ -401,11 +401,10 @@
401 401  
402 402  Move your cursor over the respective message or attachment, then click on the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **Delete** to remove it permanently.
403 403  
404 -{{info}}
405 -In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
406 -
386 +(% class="box infomessage" %)
387 +(((
407 407  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
408 -{{/info}}
389 +)))
409 409  
410 410  
411 411  {{id name="02-chatadministration"/}}
... ... @@ -459,11 +459,11 @@
459 459  
460 460  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unpin.svg||height="20"]] **Unpin** a chat again.
461 461  
462 -{{info}}
443 +(% class="box infomessage" %)
444 +(((
463 463  A chat that receives an [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-alert.svg||height="20"]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
464 -{{/info}}
446 +)))
465 465  
466 -
467 467  {{id name="chaction-favourite"/}}
468 468  
469 469  == Favourite ==
... ... @@ -496,11 +496,11 @@
496 496  
497 497  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-notification.svg||height="20"]] **Unmute** a chat to receive its notifications again.
498 498  
499 -{{info}}
480 +(% class="box infomessage" %)
481 +(((
500 500  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
501 -{{/info}}
483 +)))
502 502  
503 -
504 504  {{id name="02-archivechat"/}}
505 505  
506 506  == Archive ==
... ... @@ -536,13 +536,13 @@
536 536  
537 537  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
538 538  
539 -{{info}}
520 +(% class="box infomessage" %)
521 +(((
540 540  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
541 541  
542 542  Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual-Desktop4.WebHome||anchor="03-circles"]].
543 -{{/info}}
525 +)))
544 544  
545 -
546 546  {{id name="02-closechat"/}}
547 547  
548 548  == Close ==
... ... @@ -561,11 +561,11 @@
561 561  
562 562  If you are a chat admin, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unlock.svg||height="20"]] **Reopen** the chat in the chat view.
563 563  
564 -{{info}}
545 +(% class="box infomessage" %)
546 +(((
565 565  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
566 -{{/info}}
548 +)))
567 567  
568 -
569 569  {{id name="02-chattoPDF"/}}
570 570  
571 571  == Export chat history ==
... ... @@ -583,11 +583,11 @@
583 583  
584 584  Open the chat and select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] **Chat settings** via [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] in the upper-right corner. Among other things, here you can edit the title or add more users to the conversation.
585 585  
586 -{{info}}
567 +(% class="box infomessage" %)
568 +(((
587 587  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
588 -{{/info}}
570 +)))
589 589  
590 -
591 591  {{id name="02-chatavatar"/}}
592 592  
593 593  == Avatar ==
... ... @@ -648,20 +648,11 @@
648 648  
649 649  Chat administrators are included in the chat's list of **members**. They are highlighted by a respective label ( [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-adminlabel.svg||height="20"]] ).
650 650  
651 -Chat administrators can perfom advanced actions in a group chat:
632 +Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, or promote other members to become an admin.
652 652  
653 -* Manage chat members (add and remove)
654 -* Manage chat administrators (promote and demote)
655 -* Delete any message and attachment
656 -* Close the chat
657 -* Edit the chat title
658 -* Edit the chat mode
659 -* Edit the "Mute chat" permission (allow and disallow)
660 -## ##
661 -
662 662  In a 1:1 chat, both members become chat administrator by default.
663 663  
664 -**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
636 +In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding circles or lists, or by a mix of all options mentioned.
665 665  
666 666  
667 667  {{id name="02-promotetoadmin"/}}
... ... @@ -690,8 +690,9 @@
690 690  
691 691  Click on individual read receipts respectively user avatars to view the user's contact information. If not all read receipts can be displayed, you will find the number of all read receipts at the end of the line. Click here to see a detailed overview of the current read receipts and a complete list of members.
692 692  
693 -{{info}}
665 +(% class="box infomessage" %)
666 +(((
694 694  Your Teamwire administrator may disable read receipts for all users.
695 -{{/info}}
668 +)))
696 696  
697 697  ## ##