Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/11/21 07:18

From version 4.2

edited by teamwire003
on 2025/11/21 07:18

Change comment: DOC-491

To version 1.1

edited by teamwire001
on 2024/01/15 12:23

Change comment: DOC-233

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Page properties

Title

@@ -1,1 +1,1 @@
--b. Chats and Messaging
++Chats-and-Messaging

Author

@@ -1,1 +1,1 @@
--XWiki.teamwire003
++XWiki.teamwire001

Content

@@ -61,11 +61,11 @@
  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
--{{warning}}
++(% class="box warningmessage" %)
++(((
 :1 chats cannot be subsequently extended with additional users to form a group chat.
--{{/warning}}
++)))
--
  {{id name="02-groupchat"/}}
  == Group chat ==
@@ -175,11 +175,11 @@
  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
--{{info}}
++(% class="box infomessage" %)
++(((
  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
--{{/info}}
++)))
--
  {{id name="02-voipcall-start"/}}
  == Start a call ==
@@ -252,32 +252,12 @@
  Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
  ## ##
--{{info}}
++(% class="box infomessage" %)
++(((
  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
--{{/info}}
++)))
--{{id name="02-mentions"/}}
--
--= Mentions =
--
--Mention other chat members by typing an **@-symbol**.
--
--You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
--
--## ##
--[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_mention-1.png||width="75%"]]
--## ##
--
--When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
--
--When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
--
--## ##
--[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_mention-2.png||width="75%"]]
--## ##
--
--
  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
  = Attention messages =
@@ -298,11 +298,11 @@
  All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-normal.svg||height="20"]] icon. Your message will be sent as normal text then.
--{{info}}
++(% class="box infomessage" %)
++(((
  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
--{{/info}}
++)))
--
  {{id name="02-ownattentionmessages"/}}
  == Activity / Reactions ==
@@ -370,29 +370,6 @@
  Select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-forward.svg||height="20"]] **Forward** to receive a list of existing chats to which you can forward the content. If you want to forward a message or attachment to a contact, list, or circle you haven't had a conversation with yet, click  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-chat-new.svg||height="20"]] **New Chat** and start selecting your participants.
--{{id name="02-pinmessage"/}}
--
--== Pin ==
--
--By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
--
--Move your cursor over the respective message or attachment, and click on the  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]]  icon to open the action menu.
--
--Select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
--
--## ##
--[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_chatview-pin.png||width="75%"]]
--## ##
--
--To remove a pinned message, hover your cursor over the respective message in the pin bar, click on the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]]  icon to open the action menu, and select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unpin.svg]] **Unpin**.
--
--{{info}}
--When you open a chat, the pin bar displays the latest pinned message by default. Click on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
--
--**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
--{{/info}}
--
--
  {{id name="02-deletemessage"/}}
  == Delete ==
@@ -401,11 +401,10 @@
  Move your cursor over the respective message or attachment, then click on the  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **Delete** to remove it permanently.
--{{info}}
--In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
--
++(% class="box infomessage" %)
++(((
  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
--{{/info}}
++)))
  {{id name="02-chatadministration"/}}
@@ -443,19 +443,9 @@
  Move your cursor over the respective chat in your inbox and click on the  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]]  icon to open the action menu. Select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unread.svg||height="20"]] **Mark as unread**.
--{{id name="chaction-unread-all"/}}
--[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_inboxactions-3.png||data-xwiki-image-style-alignment="end" height="688" width="600"]]
--== Mark all as read ==
--
--In addition to marking individual chats as read, you can manage all unread messages centrally.
--
--Go to your **inbox** and open the **Unread** tab. You will find all chats with new messages, and chats you have manually [[marked as unread>>doc:||anchor="chaction-unread"]].
--
--At the bottom of the inbox, click **Mark all as read** to clear this list in one easy step.
--
--
  {{id name="chaction-pin"/}}
++[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_inboxactions.png||data-xwiki-image-style-alignment="end" width="300"]]
  == Pin ==
@@ -469,11 +469,11 @@
  In the same way, you can  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unpin.svg||height="20"]] **Unpin** a chat again.
--{{info}}
++(% class="box infomessage" %)
++(((
  A chat that receives an  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-am-alert.svg||height="20"]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
--{{/info}}
++)))
--
  {{id name="chaction-favourite"/}}
  == Favourite ==
@@ -506,11 +506,11 @@
  In the same way, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-notification.svg||height="20"]] **Unmute** a chat to receive its notifications again.
--{{info}}
++(% class="box infomessage" %)
++(((
  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
--{{/info}}
++)))
--
  {{id name="02-archivechat"/}}
  == Archive ==
@@ -546,13 +546,13 @@
  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
--{{info}}
++(% class="box infomessage" %)
++(((
  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
  Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual-Desktop4.WebHome||anchor="03-circles"]].
--{{/info}}
++)))
--
  {{id name="02-closechat"/}}
  == Close ==
@@ -571,11 +571,11 @@
  If you are a chat admin, you can [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-unlock.svg||height="20"]] **Reopen** the chat in the chat view.
--{{info}}
++(% class="box infomessage" %)
++(((
  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
--{{/info}}
++)))
--
  {{id name="02-chattoPDF"/}}
  == Export chat history ==
@@ -593,11 +593,11 @@
  Open the chat and select  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] **Chat settings** via  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] in the upper-right corner. Among other things, here you can edit the title or add more users to the conversation.
--{{info}}
++(% class="box infomessage" %)
++(((
  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
--{{/info}}
++)))
--
  {{id name="02-chatavatar"/}}
  == Avatar ==
@@ -658,20 +658,11 @@
  Chat administrators are included in the chat's list of **members**. They are highlighted by a respective label ( [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-adminlabel.svg||height="20"]] ).
--Chat administrators can perfom advanced actions in a group chat:
++Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, or promote other members to become an admin.
--* Manage chat members (add and remove)
--* Manage chat administrators (promote and demote)
--* Delete any message and attachment
--* Close the chat
--* Edit the chat title
--* Edit the chat mode
--* Edit the "Mute chat" permission (allow and disallow)
--## ##
--
  In a 1:1 chat, both members become chat administrator by default.
--**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
++In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding circles or lists, or by a mix of all options mentioned.
  {{id name="02-promotetoadmin"/}}
@@ -700,8 +700,9 @@
  Click on individual read receipts respectively user avatars to view the user's contact information. If not all read receipts can be displayed, you will find the number of all read receipts at the end of the line. Click here to see a detailed overview of the current read receipts and a complete list of members.
--{{info}}
++(% class="box infomessage" %)
++(((
  Your Teamwire administrator may disable read receipts for all users.
--{{/info}}
++)))
  ## ##

Changes for page b. Chats and Messaging

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