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Changes for page a. Login and Registration

Last modified by teamwire001 on 2025/10/14 14:58
From version 1.2
edited by teamwire001
on 2024/01/15 12:22
Change comment: DOC-233
To version 2.1
edited by teamwire001
on 2025/10/14 14:48
Change comment: Imported from XAR

Summary

Details

Page properties
Content
... ... @@ -1,9 +1,52 @@
1 +Teamwire offers three options to access your account.
2 +
3 +* [[Register>>doc:||anchor="01-registrationemailandsms"]]
4 +Access via email confirmation and PIN by SMS
5 +
6 +* [[Sign in>>doc:||anchor="01-signinuseridandpassword"]]
7 +You will need your user ID (email) and a password
8 +
9 +* [[Sign in via Registry / Config>>doc:||anchor="01-signinmdm"]]
10 +Configuring a registry entry allows automated sign in to Teamwire
11 +## ##
12 +
13 +If you are not sure about the right approach to log in to Teamwire, please contact your administrator.
14 +
15 +Please accept the terms of service and privacy policy, if you agree with them.
16 +
17 +
18 +{{id name="01-registrationemailandsms"/}}
19 +
20 += Register with email and SMS =
21 +
22 +After accepting the terms of service and privacy policy, this option is displayed by default. This is a common two-factor authentication; therefore, make sure you have access to your email account and to use a mobile number allowing you to receive the PIN by SMS. Your mobile number is not shown to other users.
23 +
24 +## ##
25 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@EN__LoginRegistration.png||height="489" width="600"]]
26 +## ##
27 +
28 +To register via email and SMS, please follow these steps.
29 +
30 +1. Select your country code and enter your mobile number (without country code), e.g. 07911123456 or 7911123456.
31 +1. Enter your business mail address
32 +1. //Optional: Open the **Advanced** section for additional network configuration. If a backend hostname is required during the registration process, you can obtain this from your administrator. By default, leave this field empty. More information about the advanced configuration are available [[here>>doc:Public.Applications.Desktop.Advanced-Configurations.WebHome]].//
33 +1. Open your mailbox. You will receive an email with a weblink to confirm your address. After doing so successfully, return to the Teamwire app and click **Yes, I confirmed my email.**
34 +1. You will receive an SMS with a 6-digit PIN. Enter the PIN into the app.
35 +1. Teamwire will automatically start synchronising your messages and contacts. Please do not close the app during this process.
36 +
37 +As soon as you enter the message inbox, you are ready to use Teamwire.
38 +
39 +In case you change your mind during the registration and want to log in with a password, go back and select the option **Have a password? Sign in.**
40 +
41 +
42 +{{id name="01-signinuseridandpassword"/}}
43 +
1 1  = Sign in with user ID and password =
2 2  
3 3  For password login, please select the option **Have a password? Sign in.**
4 4  
5 5  ## ##
6 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_login.png]]
49 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_login.png||width="75%"]]
7 7  ## ##
8 8  
9 9  To register with user ID and password, follow these steps.
... ... @@ -15,17 +15,19 @@
15 15  
16 16  As soon as you enter the message inbox, you are ready to use Teamwire.
17 17  
61 +In case you change your mind during the sign in and want to register by email and SMS, select the option **I don't have a password.**
18 18  
19 -(% class="box infomessage" %)
20 -(((
63 +
64 +{{info}}
21 21  Login by password can only take place if the following conditions are met.
22 22  
23 23  * Your Teamwire admin has enabled the option to "Login using email and password".
24 -* You have a login-password. It can be received by one of these options.
68 +* You have a login-password. It can be received by one of these options:
25 25  ** A Teamwire admin has created a password for you. Admins can create and send you a password. For security and privacy reasons, you should change your password after your first successful login at your **Profile.**
26 26  ** You have create a password yourself. You have already created a password during a previous Teamwire session. Tip: In case you don't have a password yet, you can one yourself after successfully [[registering via email and SMS>>doc:||anchor="01-registrationemailandsms"]] by going to you **Profile.**
27 -)))
71 +{{/info}}
28 28  
73 +
29 29  {{id name="01-signinmdm"/}}
30 30  
31 31  = Sign in via Registry / Config =