Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2024/10/17 10:46

From 1.1 to 2.1

From version 2.1

edited by teamwire001
on 2021/12/06 07:52

Change comment: api 16 documenation

To version 3.5

edited by teamwire003
on 2024/10/17 10:46

Change comment: DOC-376

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@@ -1,1 +1,1 @@
--XWiki.teamwire001
++XWiki.teamwire003

Content

@@ -1,23 +1,40 @@
--Starting Teamwire, the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-tabmessages.png||height="20"]] **Messages** tab is shown by default. It shows all chats you are involved in.
++Starting Teamwire, the inbox is shown and presents you all chats you are involved in.
--As you receive new messages, you will find a badge counter on the Messages tab indicating the amount of unread texts.
++As you receive new messages, you will find a badge on your Teamwire app icon showing the number of **unread chats**. The respective chats will have a badge showing the number of **unread messages**. Inside the chat, new messages are visually indicated from already read content by a separator.
--{{id name="02-inbox"/}}
++{{id name="02-filter"/}}
  = Inbox =
--When receiving new messages, the chat concerned is also provided with a badge on the number of unread texts. This badge will disappear after you have visited the chat. Inside the chat, new messages are visually indicated from already read content by a separator.
++Your inbox provides four tabs which allow you to switch between the most important chat type criteria.
++* **All**
++The default tab which will show you read and unread, favourite and non-favourite, 1:1 and group chats or broadcasts alike. Archived chats are not shown.
++* **Favourites**
++This tab lists all your [[favourite chats>>doc:||anchor="chaction-favourite"]].
++
++* **Unread**
++This tab lists all chats with new messages and chats you have [[marked as unread>>doc:||anchor="chaction-unread"]].
++
++* **Archived**
++This tab lists all your [[archived chats>>doc:||anchor="02-archivechat"]].
++## ##
++
++## ##
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_inbox-1.png||width="75%"]]
++## ##
++
++
  {{id name="02-search"/}}
  == Search ==
--Atop your messages you will find a search bar. The search will look up for chat titles, contacts, groups, and message content. Results are separated into said categories.
++Atop your messages you find a [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-search.svg||height="20"]] search bar. The search will look up for chat titles, contacts, circles, and message content. Results are separated into said categories.
  * Clicking on a search result will take you to the original message or chat.
--* Clicking on a contact in the search results opens the chat with this contact or, if no chat exists with the contact yet, creates one.
++* Clicking on a contact within your search results, their profile and contact info will be opened.
  ## ##
  {{id name="02-createnewchat"/}}
@@ -24,12 +24,16 @@
  = Create a chat =
--To create a new chat, click [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-newchat.png||height="20"]] atop your messages. You can choose from the following options.
++To create a new chat, use the button [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-chat-new.svg||height="20"]] atop your inbox, where you can then choose from the following options.
--* 1:1 Chat
--* Group Chat
--* Broadcast
--* Federated Chat
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-user.svg||height="20"]] [[1:1 Chat>>doc:||anchor="02-onetoonechat"]]
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-group.svg||height="20"]] [[Group Chat>>doc:||anchor="02-groupchat"]]
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-broadcast.svg||height="20"]] [[Broadcast>>doc:||anchor="02-broadcastchat"]]
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-federated.svg||height="20"]] [[Federated Chat>>doc:||anchor="02-federatedchat"]]
  ## ##
  {{id name="02-onetoonechat"/}}
@@ -36,7 +36,7 @@
  == 1:1 chat ==
--Select a [[participant>>doc:||anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:||anchor="02-chatcontentsandactions"]] can be used.
++Select a [[participant>>doc:||anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:||anchor="02-attachments"]] can be used.
  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
@@ -49,9 +49,9 @@
  == Group chat ==
--Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
++Select one or more [[participants>>doc:||anchor="02-selectparticipants"]] and set a [[chat title>>doc:||anchor="02-definechattitle"]]. You will enter the new chat automatically and will be able to compose your first message.
--More information about chat content and actions are available [[here>>doc:||anchor="02-chatcontentsandactions"]].
++More information about chat content and actions are available [[here>>doc:||anchor="02-attachments"]].
  {{id name="02-broadcastchat"/}}
@@ -58,9 +58,9 @@
  == Broadcast chat ==
--A broadcast chat is a group chat with the [[broadcast mode>>doc:||anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
++A broadcast chat is a group chat with the **broadcast **mode enabled. This mode is very useful for sharing announcements or briefings in your organisation.
--Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
++Select one or more [[participants>>doc:||anchor="02-selectparticipants"]] and set a [[chat title>>doc:||anchor="02-definechattitle"]]. You will enter the new chat automatically and will be able to compose your first message.
  More information about the broadcast chat mode are available [[here>>doc:||anchor="02-chatmode"]].
@@ -71,7 +71,7 @@
  Federated chats allow communicating with users from other Teamwire Servers.
--Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
++Select one or more [[participants>>doc:||anchor="02-selectparticipants"]] and set a [[chat title>>doc:||anchor="02-definechattitle"]]. You will enter the new chat automatically and will be able to compose your first message.
  {{id name="02-federatedchat-contacts"/}}
@@ -87,9 +87,9 @@
  === Available chat content ===
--The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
++The range of [[chat content>>doc:||anchor="02-attachments"]] is limited.
--Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment.
++Currently, the following attachment types are supported: photos, videos, files, attention messages and locations (viewing).
  {{id name="02-federatedchat-removed"/}}
@@ -99,13 +99,6 @@
  If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:||anchor="02-closechat"]], the chat history remains available for all members and can still be read.
--{{id name="02-definechattitle"/}}
--
--== Define chat title ==
--
--Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
--
--
  {{id name="02-selectparticipants"/}}
  == Select participants ==
@@ -112,83 +112,157 @@
  Select one or more users from your list of contacts by selecting the checkbox next to the user's name.
--Already selected contacts are indicated with an [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-checked.png||height="20"]] and can be deselected by clicking again.
++Already selected contacts are indicated with an  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons_box_selected.svg||height="20"]]  and can be deselected by clicking again.
  You can combine contacts, lists, circles and bots as recipients for a chat. On the right-hand side you can see an overview of all selected recipients and also remove them there.
--Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
++Please note the **maximum of members** that can be added to a chat. This valua might be adjusted by your Teamwire administrator.
  ## ##
--[[image:Public.Applications.Desktop.User-Manual.WebHome@EN__CreateChat.png||height="442" width="600"]]
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_newchat-1.png||width="75%"]]
  ## ##
  Your contacts are split into four types and are listed per section.
--* [[Contacts>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-contacts"]]
--* [[Lists>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-lists"]]
--* [[Circles>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-circles"]]
--* [[Bots>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-bots"]]
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-user.svg||height="20"]] [[Contacts>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-contacts"]]
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-userlist.svg||height="20"]] [[Lists>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-lists"]]
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-circle.svg||height="20"]] [[Circles>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-circles"]]
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-bot.svg||height="20"]] [[Bots>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-bots"]]
  ## ##
--Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,** to find your contacts, lists, circles and bots per section. The search bar is located above the left-side list of contacts.
++Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-search.svg||height="20"]] **search bar** to find your contacts, lists, circles and bots per section. The search bar is located above the left-side list of contacts.
--{{id name="02-definefurthersettings"/}}
++{{id name="02-definechattitle"/}}
--== Define further settings ==
++== Define chat title ==
--* **Allow to mute notifications**
--Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
++Set a title for your conversation. This title is not final and can be changed at any time via [[Chat settings>>doc:||anchor="02-chatsettings"]].
--* **Alert Chat**
--This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:||anchor="02-attentionmessages"]] chapter.
++**For group chats,** setting a title is mandatory.
++
  ## ##
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_newchat-2.png||width="75%"]]
++## ##
--After defining all further settings, click **OK** to enter the new chat automatically and you will be able to compose your first message.
++Once you have made all the settings, click **Create**. You will then enter the new chat automatically and you will be able to compose your first message.
--{{id name="02-chatcontentsandactions"/}}
++{{id name="02-voipcall"/}}
--= Chat content and actions =
++= Voice and video calls =
++You can contact one or multiple users in your existing chats via voice or video call.
--{{id name="02-attachments"/}}
++This feature is available for 1:1 chats and group chats.
--== Attachments and functions ==
++There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
--In addition to texts and emojis, you can send various attachments via Teamwire.
++(% class="box infomessage" %)
++(((
++If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
++)))
--If you want to attach a photo, video, audio file, appointment, presentation, PDF or the like to your current conversation, click  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments-desktop.png||height="20"]]  to select your file, or just drag and drop it onto the Teamwire app to share it with the chat. For most photo files, a preview is displayed directly in the chat.
++{{id name="02-voipcall-start"/}}
--Via the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments.png||height="20"]] button next to the text input field, Teamwire also provides additional features like [[attention messages>>doc:||anchor="02-attentionmessages"]] and [[polls>>doc:||anchor="02-polls"]].
++== Start a call ==
--With the button [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-microphone.png||height="20"]] , you can record voice messages, provided you have connected a microphone. Define your input and output devices in the [[General settings>>doc:Public.Applications.Desktop.User-Manual.Profile-and-Settings.WebHome||anchor="04-generalsettings"]].
++Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants.
++Start the call by tapping the respective button in the upper-right corner of the screen.
++
++Use  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-call-voice.svg||height="20"]]  to start a voice call and  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-call-video.svg||height="20"]]  to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.
++
++The other call participants will be notified, even if they are currently not actively using the Teamwire app.
++
++**The number of participants for group calls is limited** and given by your Teamwire server admin.
++
++If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-call-voice-plus.svg||height="20"]]  for voice and  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-call-video-plus.svg||height="20"]]  for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
++
++## ##
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_videocall-1.png||width="500"]] [[image:Public.Applications.Desktop.User-Manual.WebHome@en_videocall-2.png||width="500"]]
++## ##
++
++{{id name="02-voipcall-join"/}}
++
++== Join a call ==
++
++If you have missed a call, you can also join it later.
++
++Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
++
++
++{{id name="02-voipcall-features"/}}
++
++== Features during a call ==
++
++The following primary features are available during the call.
++
++* Enable / disable microphone
++* Enable / disable camera
++* Select sound device
++* Screen sharing
++* Raise hand
++* Toggle between front and backside camera
++## ##
++
++{{id name="02-attachments"/}} {{id name="02-chatcontentsandactions"/}}
++
++= Attachments =
++
++In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, voice message, or the like, use one of the following options.
++
++
++[[image:Public.Applications.Desktop.User-Manual.WebHome@icons-clip.svg||height="20"]] **Attach file**
++Click to open your file explorer where you can select photos, videos, presentations and many other files to share in the chat. Alternatively, you can also drag and drop your documents into the Teamwire app to send them.
++
++
++[[image:Public.Applications.Desktop.User-Manual.WebHome@icons-attach-voice.svg||height="20"]] **Record voice message**
++Voice recording is limited to 180 seconds.
++
++
++[[image:Public.Applications.Desktop.User-Manual.WebHome@icons-attach.svg||height="20"]] **Further attachments and features**
++You will be listed further options for sharing content.
++
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-normal.svg||height="20"]] **Normal**
++Default setting when sending messages. Use this option to no longer mark a message as an [[attention message>>doc:||anchor="02-attentionmessages"]].
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-alert.svg||height="20"]] **Alert**,  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-announce.svg||height="20"]] **Announcement**  or  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-note.svg||height="20"]] **Note**
++These are so-called attention messages. More information about attention messages are available [[here>>path:#02-attentionmessages]].
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-attach-poll.svg||height="20"]] **Create poll**
++Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
++## ##
++
  (% class="box infomessage" %)
  (((
  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
  )))
++
  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
--== Attention messages ==
++= Attention messages =
--Via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, various types of attention message are available in Teamwire.
++Via [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-attach.svg||height="20"]] next to the text input field, various types of attention message are available in Teamwire.
  Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
--* [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert**
--Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read.
--The alert notification sound can be configured via [[Settings > Notifications>>doc:Public.Applications.Desktop.User-Manual.Profile-and-Settings.WebHome||anchor="04-notifications"]].
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-alert.svg||height="20"]] **Alert**
++Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured in your [[App settings>>doc:Public.Applications.Desktop.User-Manual.Profile-and-Settings.WebHome||anchor="account-appset"]].
--* [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement**
--Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-announce.svg||height="20"]] **Announcement**
++Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-emojithumb.svg||height="20"]] with a range of reactions.
--* [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-note.png||height="20"]] **Note**
--Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-note.svg||height="20"]] **Note**
++Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-emojithumb.svg||height="20"]] with a range of reactions.
  ## ##
--All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-messagetype.png||height="20"]] icon. Your message will be sent as normal text then.
++All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-normal.svg||height="20"]] icon. Your message will be sent as normal text then.
  (% class="box infomessage" %)
  (((
@@ -197,291 +197,361 @@
  {{id name="02-ownattentionmessages"/}}
--=== Activity / Reactions ===
++== Activity / Reactions ==
--You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-report.png||height="20"]] **report.**
++You can view the **reactions** to each of your attention messages via the [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-report.svg||height="20"]] **report.**
--You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-bell.png||height="20"]] in the upper right corner of the chat.
++## ##
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_attentionreport.png||width="75%"]]
++## ##
++{{id name="02-livelocation"/}}
--{{id name="02-polls"/}}
++= Live location =
--== Polls ==
++**Teamwire mobile app** users can send their location once or share it live with all chat members over a defined period of time.
--Via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, you can create polls in Teamwire.
++In the desktop app, you are able to open the live location by clicking on the map preview in the chat.
--Click [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-poll.png||height="20"]] to create a poll and let your chat members vote to make decisions more quickly.
++In one chat, multiple users may share their live location at the same time. Their locations will be shown in a single map.
++## ##
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_livelocation-1.png||width="75%"]]
++## ##
--{{id name="02-readreceipts"/}}
++The live map offers different tools and settings to view users and map material.
--== Read receipts ==
++* **Focus user**
++Click on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
++
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-tune.svg||height="20"]] **Map settings**
++Tippen Sie auf dieses Symbol, um die Karteneinstellungen aufzurufen.
++## ##
++** **Show user names**
++If enabled, in addition to the user photos, their names will be displayed on the map, too.
++
++** **Show user role**
++If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
++
++** **Group users**
++Enabled by default. Users who are in close proximity to each other are grouped together.
++## ##
--The [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-readeye.png||height="15"]] read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages.
++{{id name="meaction"/}}
--If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
++= Message actions =
--(% class="box infomessage" %)
--(((
--Your Teamwire administrator may disable read receipts for all users.
--)))
++When you're in the chat view, you have different actions, which you can perform on your and other chat member's sent messages and attachments.
++
  {{id name="02-replytomessage"/}}
--== Reply to a message ==
++== Reply ==
--Move your cursor at the respective message or attachment and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon to open the context menu. Select **Reply** to add a quote of the original message when sending your answer. This is especially useful in conversations with a lot of users so you won't lose context.
++Move your cursor over the respective message or attachment, and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu.
++Select [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-reply.svg||height="20"]] **Reply** to add a quote of the original message when sending your answer. This is especially useful in conversations with a lot of users and multiple topics. Replys help you and others to remember the context of a message.
--{{id name="02-copymessage"/}}
--== Copy a message ==
++{{id name="02-forwardmessage"/}}
--Move your cursor at the respective message or attachment and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon to open the context menu. Select **Copy** to copy the entire message content to your clipboard.
++== Forward ==
--You can also mark a part of the message with your cursor and perform a right click to open the context menu. Select **Copy** (or use the shortcut //Ctrl+C// resp. //Cmd+C//) to copy the content to your clipboard.
++Move your cursor over the respective message or attachment, and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu.
--You can paste the text to another chat or an external app.
++Select [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-forward.svg||height="20"]] **Forward** to receive a list of existing chats to which you can forward the content. If you want to forward a message or attachment to a contact, list, or circle you haven't had a conversation with yet, click  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-chat-new.svg||height="20"]] **New Chat** and start selecting your participants.
++
++{{id name="02-deletemessage"/}}
++
++== Delete ==
++
++You can delete your own messages and attachments in Teamwire, even if they have already been read.
++
++Move your cursor over the respective message or attachment, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-bin.svg||height="20"]] **Delete** to remove it permanently.
++
  (% class="box infomessage" %)
  (((
--If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
++If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
  )))
--{{id name="02-forwardmessage"/}}
--== Forward a message ==
++{{id name="02-chatadministration"/}}
--Move your cursor at the respective message or attachment and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon to open the context menu and select **Forward.** A list of all existing chats to which you can forward the content to will be displayed. If you want to use a new chat to forward the content to, click on **New Chat** atop the listed chats and continue selecting your participants.
++= Chat actions =
++These are actions that can be performed on your existing chats.
--{{id name="02-deletemessage"/}}
--== Delete a message ==
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-unread.svg||height="20"]] [[Mark chat as read / unread>>doc:||anchor="chaction-unread"]]
--You can delete your own messages and attachments in Teamwire, even if they have already been read. Move your cursor at the respective message or attachment and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon to open the context menu and select **Delete** to remove it.
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-pin.svg||height="20"]] [[Pin chat>>doc:||anchor="chaction-pin"]]
--(% class="box infomessage" %)
--(((
--If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
--)))
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-favourite.svg||height="20"]] [[Favourite chat>>doc:||anchor="chaction-favourite"]]
--{{id name="02-chatmenu"/}}
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-mute.svg||height="20"]] [[Mute chat>>doc:||anchor="02-mutechat"]]
--= Chat menu =
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-archive.svg||height="20"]] [[Archive chat>>doc:||anchor="02-archivechat"]]
--In your current chat view, click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon in the right upper corner to open the chat menu.
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-leave.svg||height="20"]] [[Leave chat>>doc:||anchor="02-leavechat"]]
--Here you can make different adjustments to the chat like adding further users, view attachments and attention messages, or leave the conversation.
++* [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-lock.svg||height="20"]] [[Close chat>>doc:||anchor="02-closechat"]]
++## ##
++{{id name="chaction-unread"/}}
--{{id name="02-chatsettings"/}}
++== Mark as read / unread ==
--== Chat settings ==
++**Mark a chat as read**, if you don't want to read new messages intentionally. The other chat members will still receive your [[read receipt>>doc:||anchor="02-readreceipts"]].
--Select **Chat Settings** from the chat menu. Among other things, here you can edit the title.
++Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-read.svg||height="20"]] **Mark as read**.
++
++**Mark a chat as unread**, after you open it, either intentionally or accidentally. This can help you to remember you coming back to the conversation at a later point of time. This action will also show the chat in the [[**Unread** tab>>doc:||anchor="02-filter"]] in your inbox.
++
++Move your cursor over the respective chat in your inbox and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu. Select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-unread.svg||height="20"]] **Mark as unread**.
++
++
++{{id name="chaction-pin"/}}
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_inboxactions.png||data-xwiki-image-style-alignment="end" width="300"]]
++
++== Pin ==
++
++This is a personal setting and will only affect your own chats and inbox.
++
++
++Pinned chats stay on top of your inbox, even if other chats have newer messages.
++
++Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-pin.svg||height="20"]] **Pin**.
++
++
++In the same way, you can  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-unpin.svg||height="20"]] **Unpin** a chat again.
++
  (% class="box infomessage" %)
  (((
--Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
++A chat that receives an  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-am-alert.svg||height="20"]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
  )))
--## ##
--[[image:Public.Applications.Desktop.User-Manual.WebHome@EN__ChatMenu.png||height="450" width="600"]]
--## ##
++{{id name="chaction-favourite"/}}
--{{id name="02-chatavatar"/}}
++== Favourite ==
--=== Chat avatar ===
++This is a personal setting and will only affect your own chats and inbox.
--Click on the current chat avatar to search your file explorer for an image or photo and select it. The new avatar will be shown to all members of the conversation.
--Click the avatar again to **change** or **remove** the image.
++Favourite chats are additionally shown in the [[**Favourites** tab>>doc:||anchor="02-filter"]] in your inbox. This feature helps you find your favourite conversations faster. Especially when forwarding messages or attachments, as your Favourites will be shown first in the list of available chats.
++Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-favourite.svg||height="20"]] **Favourite**.
--{{id name="02-chattitle"/}}
--=== Chat title ===
++In the same way, you can [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-unfavourite.svg||height="20"]] **Unfavourite** a chat again.
--Click the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
--If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
++{{id name="02-mutechat"/}}
++== Mute ==
--{{id name="02-chatmode"/}}
++This is a personal setting and will only affect your own chats and inbox.
--=== Chat mode ===
--Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
++Muted chats will no longer notify you about new messages via sound or push notification. This applies only per muted chat. The app icon in your taskbar will keep showing the number of unread chats.
--* **Normal**
--//Allow to send messages// enabled
--By default, the Chat Settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
--
--* **Broadcast**
--//Allow to send messages// disabled
--The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
++You have multiple options to  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-mute.svg||height="20"]] **Mute** a chat.
++
++* Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select the action.
++* Open the chat and select the action via  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] in the upper-right corner.
  ## ##
--{{id name="02-mediaoverview"/}}
++In the same way, you can [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-notification.svg||height="20"]] **Unmute** a chat to receive its notifications again.
--== Media overview ==
++(% class="box infomessage" %)
++(((
++If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
++)))
--Select **Media overview **from the chat menu. It allows you to look up for all attachments that have been shared in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All.//
++{{id name="02-archivechat"/}}
++== Archive ==
--{{id name="02-allattentionmessages"/}}
++This is a personal setting and will only affect your own chats and inbox.
--== Alerts, announcements and notes ==
--Select **Alerts, Announcements** or **Notes **from the chat menu. You will find a summary of all attention messages that have been shared in the current chat.
++You can archive a chats if it's no longer active or when a topic-based discussion is completed. Archived chats are **not displayed in your All tab** and are moved to the [[**Archived** tab>>doc:||anchor="02-filter"]] in your inbox.
++You have multiple options to  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-archive.svg||height="20"]] **Archive** a chat.
--{{id name="02-chatadministrators"/}}
++* Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select the action.
++* Open the chat and select the action via  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] in the upper-right corner.
++## ##
--== Chat administrators ==
++In the same way, you can  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-unarchive.svg||height="20"]] **Unarchive** a chat from the Archived tab.
--Select **Admins **from the chat menu. This section lists all administrators of the current chat.
++## ##
++[[image:Public.Applications.Desktop.User-Manual.WebHome@en_chatsettings.png||width="75%"]]
++## ##
--Chat administrators are able to make changes in the Chat Settings, e.g. editing the chat title and chat mode, allowing to mute the chat, or promote other members to become chat administrator.
++{{id name="02-leavechat"/}}
--In a 1:1 chat, both members become chat administrator by default.
++== Leave ==
--**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
++You may leave a chat if you no longer want to be part of the conversation, or your participation is no longer required.
++You have multiple options to  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-leave.svg||height="20"]] **Leave** a chat.
--{{id name="02-promotetoadmin"/}}
++* Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select the action.
++* Open the chat and select the action via  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] in the upper-right corner.
++## ##
--=== Promote to admin ===
++To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
--Select **Members** from the chat menu to see a complete list of the current chat's participants. If the chat was created via circle, click on its name to view the list of members. Move your cursor at the user of concern and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon to open the context menu. Select **Make chat admin.**
--
  (% class="box infomessage" %)
  (((
--The admin promotion cannot be revoked.
++If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
++
++Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual.WebHome||anchor="03-circles"]].
  )))
--=== Demote admin ===
++{{id name="02-closechat"/}}
--The admin promotion cannot be revoked.
++== Close ==
--You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
++This is an administrative setting and will affect all members of the chat.
--{{id name="02-members"/}}
++Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] can close a chat.
++Close a chat when the conversation is over and no longer needed. After a chat has been closed, the conversation can no longer be read by its members.
--== Members ==
++You have multiple options to  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-lock.svg||height="20"]] **Close** a chat.
--Select **Members **from the chat menu. This section lists all members of the current chat incl. chat administrators.
++* Move your cursor over the respective chat in your inbox, then click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]]  icon to open the action menu and select the action.
++* Open the chat and select the action via  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] in the upper-right corner.
++## ##
--If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by clicking the circle name.
++If you are a chat admin, you can [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-unlock.svg||height="20"]] **Reopen** the chat in the chat view.
++(% class="box infomessage" %)
++(((
++If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
++)))
--{{id name="02-addmoremembers"/}}
++{{id name="02-chattoPDF"/}}
--=== Add more members ===
++== Export chat history ==
--In order to add further members to the chat, select **Add colleagues to chat** in the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by clicking **OK.**
++To export and save a chat as a PDF file, open the chat and select the [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-file-pdf.svg||height="20"]] **Export chat history** action via  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] in the upper-right corner.
++In the next screen, select the period to be saved and confirm with **Export to PDF**. You can now specify the location where to store the PDF at.
--{{id name="02-removemembers"/}}
++Please note that some attachments may not be available in the PDF format.
--=== Remove members ===
--Move your cursor at the user of concern and click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  icon to open the context menu. Select **Remove from chat.** You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
++{{id name="02-chatsettings"/}}
++= Chat settings =
--{{id name="02-chatadministration"/}}
++Open the chat and select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-settings.svg||height="20"]] **Chat settings** via  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] in the upper-right corner. Among other things, here you can edit the title or add more users to the conversation.
--== Chat administration ==
++(% class="box infomessage" %)
++(((
++Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
++)))
--In the chat menu, you will find multiple options to manage the current conversation, like muting, archiving, leaving or closing the chat.
++{{id name="02-chatavatar"/}}
++== Avatar ==
--{{id name="02-archivechat"/}}
++Click on the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-camera.svg||height="20"]] icon in the current avatar to **change** or **remove** it. The new avatar will be shown to all members of the conversation.
--=== Archive chat ===
--This is a personal setting and will only affect your own user account.
++{{id name="02-chattitle"/}}
--Archive a chat when the conversation is no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your message inbox by default.
++== Title ==
--There are two options to archive a chat
++Below the avatar is a text field called **Chat name** where you can edit the current title. Confirm your entry and the new titel will be shown to all members of the conversation.
--* Open the respective chat and select the **Archive** option from the menu  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  in the right upper corner of the screen.
--* In your **inbox,** perform a right click on the respective chat to open the context menu and select **Archive.**
++Please note that changing the chat title is only available in group chats.
++
++
++{{id name="02-chatmode"/}}
++
++== Mode ==
++
++Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
++
++* **Normal**
++"Allow to send messages" enabled
++By default, the Chat Settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
++
++* **Broadcast**
++"Allow to send messages" disabled
++The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
  ## ##
--To display archived chats in your inbox, make use of the app's menu bar (or use the menu  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  next to your name and avatar) and select **Teamwire > Chat > Show archived chats.** The archived chats now become visible in your inbox. You are able to **unarchive** a conversation again in the same way as you have archived them.
++{{id name="02-members"/}}
++== Members ==
--{{id name="02-mutechat"/}}
++The currently viewed chat's **members** and the **chat admins** are listed here.
--=== Mute chat ===
++If the chat was created or expanded by adding a circle, its name will be shown. The members of the circle can be viewed by opening the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] context menu and selecting  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-group.svg||height="20"]] **Members**.
--This is a personal setting and will only affect your own user account.
--Mute a chat to stop receiving notifications. When muted, the notification sound, vibration and push notifications will not be triggered **for this chat.** The app icon on your home screen will keep showing the number of unread messages.
++{{id name="02-addmoremembers"/}}
--There are two options to mute a chat
++=== Add members ===
--* Open the respective chat and select the **Mute** option from the menu  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  in the right upper corner of the screen.
--* In your **inbox,** perform a right click on the respective chat to open the context menu and select **Mute.**
--## ##
++In the list of chat members, select the option [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-adduser.svg||height="20"]] **Add members**. You will be forwarded to your directory from which you can add further users and/or circles. Confirm your selection with **Done**.
--You can re-enable notifications for a chat in the same way.
--(% class="box infomessage" %)
--(((
--If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
--)))
++{{id name="02-removemembers"/}}
--{{id name="02-closechat"/}}
++=== Remove members ===
--=== Close chat ===
++If you are a chat admin, you can remove users and circles in the list of chat members. Open the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] context menu and select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-bin.svg||height="20"]] **Remove member**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
--This is an administrative setting and will affect all members of the chat. Only chat administrators can close a chat.
--Close a chat when the conversation is over and no longer needed.
--After it has been closed, the chat will show an according info message and the chat history can no longer be read by its members.
++{{id name="02-chatadministrators"/}}
--There are two options to close a chat
++== Administrators ==
--* Open the respective chat and select the **Close chat** option from the menu  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  in the right upper corner of the screen.
--* In your **inbox,** perform a right click on the respective chat to open the context menu and select **Close Chat.**
--## ##
++Chat administrators are included in the chat's list of **members**. They are highlighted by a respective label ( [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-adminlabel.svg||height="20"]] ).
--If you are a chat admin, you can right-click the chat in your inbox to **Reopen** it. This option is also available in the chat view.
++Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, or promote other members to become an admin.
--(% class="box infomessage" %)
--(((
--If the "Close chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
--)))
++In a 1:1 chat, both members become chat administrator by default.
--{{id name="02-leavechat"/}}
++In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding circles or lists, or by a mix of all options mentioned.
--=== Leave chat ===
--Leave a chat when you no longer want to be part of the conversation or your participation is no longer needed.
++{{id name="02-promotetoadmin"/}}
--There are two options to leave a chat
++=== Promote to chat admin ===
--* Open the respective chat and select the **Leave chat **option from the menu  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  in the right upper corner of the screen.
--* In your **inbox,** perform a right click on the respective chat to open the context menu and select **Leave Chat.**
++In the chat settings, open the list of members. If the chat was created or expanded by adding a circle, its name will be shown. It's members are listed when clicking on the circle's name or via the  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] context menu and selecting  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-group.svg||height="20"]] **Members**.
--(% class="box infomessage" %)
--(((
--If the "Leave chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
++Open the user's  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-more.svg||height="20"]] context menu and there select  [[image:Public.Applications.Desktop.User-Manual.WebHome@icons-admin.svg||height="20"]] **Make chat admin**.
--Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual.WebHome||anchor="03-circles"]].
--)))
--{{id name="02-chattoPDF"/}}
++{{id name="02-demoteadmin"/}}
--=== Save chat history ===
++=== Demote chat admin ===
--To save the content of a chat in a PDF file, make use of the app's menu bar (or use the menu  [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]]  next to your name and avatar) and select **Teamwire > Chat > Save as PDF.** In the following mask, define the period to be saved. Click again on **Save as PDF** and select a destination using your file explorer.
++In the Teamwire desktop app, the privileges of an admin cannot be revoked.
--Please note that some attachments may not be listed in PDF format.
++You may use the following workaround: Remove the user from the current group chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
++
++{{id name="02-readreceipts"/}}
++
++= Read receipts =
++
++The read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages.
++
++Click on individual read receipts respectively user avatars to view the user's contact information. If not all read receipts can be displayed, you will find the number of all read receipts at the end of the line. Click here to see a detailed overview of the current read receipts and a complete list of members.
++
++(% class="box infomessage" %)
++(((
++Your Teamwire administrator may disable read receipts for all users.
++)))
++
  ## ##

Changes for page b. Chats and Messaging

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