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Wiki source code of b. Chats and Messaging

Version 3.2 by teamwire001 on 2022/07/19 09:02
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teamwire001 2.1 1 Starting Teamwire, the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-tabmessages.png||height="20"]] **Messages** tab is shown by default. It shows all chats you are involved in.
teamwire001 1.1 2
3 As you receive new messages, you will find a badge counter on the Messages tab indicating the amount of unread texts.
4
5
6 {{id name="02-inbox"/}}
7
8 = Inbox =
9
teamwire001 2.1 10 When receiving new messages, the chat concerned is also provided with a badge on the number of unread texts. This badge will disappear after you have visited the chat. Inside the chat, new messages are visually indicated from already read content by a separator.
teamwire001 1.1 11
12
13 {{id name="02-search"/}}
14
15 == Search ==
16
teamwire001 2.1 17 Atop your messages you will find a search bar. The search will look up for chat titles, contacts, groups, and message content. Results are separated into said categories.
teamwire001 1.1 18
teamwire001 2.1 19 * Clicking on a search result will take you to the original message or chat.
20 * Clicking on a contact in the search results opens the chat with this contact or, if no chat exists with the contact yet, creates one.
21 ## ##
teamwire001 1.1 22
23 {{id name="02-createnewchat"/}}
24
teamwire001 2.1 25 = Create a chat =
teamwire001 1.1 26
teamwire001 2.1 27 To create a new chat, click [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-newchat.png||height="20"]] atop your messages. You can choose from the following options.
teamwire001 1.1 28
teamwire001 2.1 29 * 1:1 Chat
30 * Group Chat
31 * Broadcast
32 * Federated Chat
33 ## ##
teamwire001 1.1 34
teamwire001 2.1 35 {{id name="02-onetoonechat"/}}
teamwire001 1.1 36
teamwire001 2.1 37 == 1:1 chat ==
teamwire001 1.1 38
teamwire001 2.1 39 Select a [[participant>>doc:||anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:||anchor="02-chatcontentsandactions"]] can be used.
teamwire001 1.1 40
teamwire001 2.1 41 If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
teamwire001 1.1 42
teamwire001 2.1 43 (% class="box warningmessage" %)
44 (((
45 1:1 chats cannot be subsequently extended with additional users to form a group chat.
46 )))
teamwire001 1.1 47
teamwire001 2.1 48 {{id name="02-groupchat"/}}
teamwire001 1.1 49
teamwire001 2.1 50 == Group chat ==
teamwire001 1.1 51
teamwire001 2.1 52 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
teamwire001 1.1 53
teamwire001 2.1 54 More information about chat content and actions are available [[here>>doc:||anchor="02-chatcontentsandactions"]].
teamwire001 1.1 55
56
teamwire001 2.1 57 {{id name="02-broadcastchat"/}}
teamwire001 1.1 58
teamwire001 2.1 59 == Broadcast chat ==
teamwire001 1.1 60
teamwire001 2.1 61 A broadcast chat is a group chat with the [[broadcast mode>>doc:||anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
teamwire001 1.1 62
teamwire001 2.1 63 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
teamwire001 1.1 64
teamwire001 2.1 65 More information about the broadcast chat mode are available [[here>>doc:||anchor="02-chatmode"]].
teamwire001 1.1 66
teamwire001 2.1 67
68 {{id name="02-federatedchat"/}}
69
70 == Federated chat ==
71
72 Federated chats allow communicating with users from other Teamwire Servers.
73
74 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
75
76
77 {{id name="02-federatedchat-contacts"/}}
78
79 === Available contacts ===
80
81 The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin.
82
83 Currently it is currently not possible to add more chat members to the chat later.
84
85
86 {{id name="02-federatedchat-content"/}}
87
88 === Available chat content ===
89
90 The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
91
92 Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment.
93
94
95 {{id name="02-federatedchat-removed"/}}
96
97 === Removed federations ===
98
99 If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:||anchor="02-closechat"]], the chat history remains available for all members and can still be read.
100
101
teamwire001 1.1 102 {{id name="02-definechattitle"/}}
103
104 == Define chat title ==
105
teamwire001 2.1 106 Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
teamwire001 1.1 107
108
teamwire001 2.1 109 {{id name="02-selectparticipants"/}}
teamwire001 1.1 110
teamwire001 2.1 111 == Select participants ==
teamwire001 1.1 112
teamwire001 2.1 113 Select one or more users from your list of contacts by selecting the checkbox next to the user's name.
teamwire001 1.1 114
teamwire001 2.1 115 Already selected contacts are indicated with an [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-checked.png||height="20"]] and can be deselected by clicking again.
116
117 You can combine contacts, lists, circles and bots as recipients for a chat. On the right-hand side you can see an overview of all selected recipients and also remove them there.
118
119 Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
120
121 ## ##
122 [[image:Public.Applications.Desktop.User-Manual.WebHome@EN__CreateChat.png||height="442" width="600"]]
123 ## ##
124
125 Your contacts are split into four types and are listed per section.
126
127 * [[Contacts>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-contacts"]]
128 * [[Lists>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-lists"]]
129 * [[Circles>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-circles"]]
130 * [[Bots>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-bots"]]
131 ## ##
132
133 Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the **search bar,** to find your contacts, lists, circles and bots per section. The search bar is located above the left-side list of contacts.
134
135
teamwire001 1.1 136 {{id name="02-definefurthersettings"/}}
137
138 == Define further settings ==
139
140 * **Allow to mute notifications**
teamwire001 2.1 141 Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
teamwire001 1.1 142
143 * **Alert Chat**
teamwire001 2.1 144 This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:||anchor="02-attentionmessages"]] chapter.
145 ## ##
teamwire001 1.1 146
teamwire001 2.1 147 After defining all further settings, click **OK** to enter the new chat automatically and you will be able to compose your first message.
teamwire001 1.1 148
149
teamwire001 3.1 150 {{id name="02-voipcall"/}}
151
152 = Voice and video calls =
153
154 You can contact one or multiple users in your existing chats via voice or video call.
155
156 This feature is available for 1:1 chats and group chats.
157
158 There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
159
160 (% class="box infomessage" %)
161 (((
162 If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
163 )))
164
165 {{id name="02-voipcall-start"/}}
166
167 == Start a call ==
168
169 Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants.
170
171 Start the call by tapping the respective button in the upper right corner of the screen.
172
173 Use ## ##[[image:Public.Applications.Desktop.User-Manual.WebHome@icon-voipvoice11.png||height="20"]]## ## to start a voice call and ## ##[[image:Public.Applications.Desktop.User-Manual.WebHome@icon-voipvideo11.png||height="20"]]## ## to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.
174
175 The other call participants will be notified, even if they are currently not actively using the Teamwire app.
176
177
178 **The number of participants for group calls is limited** and given by your Teamwire server admin.
179
180 If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ## ##[[image:Public.Applications.Desktop.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]## ## for voice and ## ##[[image:Public.Applications.Desktop.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]## ## for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
181
182
183 {{id name="02-voipcall-join"/}}
184
185 == Join a call ==
186
187 If you have missed a call, you can also join it later.
188
189 Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
190
191
192 {{id name="02-voipcall-features"/}}
193
194 == Features during a call ==
195
196 The following primary features are available during the call.
197
198 * Enable / disable microphone
199 * Enable / disable camera
200 * Select sound device
201 * Screen sharing
202 * Raise hand
203
204 ## ##
205
teamwire001 1.1 206 {{id name="02-chatcontentsandactions"/}}
207
teamwire001 2.1 208 = Chat content and actions =
teamwire001 1.1 209
210
teamwire001 2.1 211 {{id name="02-attachments"/}}
teamwire001 1.1 212
teamwire001 2.1 213 == Attachments and functions ==
teamwire001 1.1 214
teamwire001 2.1 215 In addition to texts and emojis, you can send various attachments via Teamwire.
teamwire001 1.1 216
teamwire001 2.1 217 If you want to attach a photo, video, audio file, appointment, presentation, PDF or the like to your current conversation, click [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments-desktop.png||height="20"]] to select your file, or just drag and drop it onto the Teamwire app to share it with the chat. For most photo files, a preview is displayed directly in the chat.
teamwire001 1.1 218
teamwire001 2.1 219 Via the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments.png||height="20"]] button next to the text input field, Teamwire also provides additional features like [[attention messages>>doc:||anchor="02-attentionmessages"]] and [[polls>>doc:||anchor="02-polls"]].
teamwire001 1.1 220
teamwire001 2.1 221 With the button [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-microphone.png||height="20"]] , you can record voice messages, provided you have connected a microphone. Define your input and output devices in the [[General settings>>doc:Public.Applications.Desktop.User-Manual.Profile-and-Settings.WebHome||anchor="04-generalsettings"]].
teamwire001 1.1 222
teamwire001 2.1 223 (% class="box infomessage" %)
224 (((
225 Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
226 )))
teamwire001 1.1 227
teamwire001 2.1 228 {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
teamwire001 1.1 229
teamwire001 2.1 230 == Attention messages ==
teamwire001 1.1 231
teamwire001 2.1 232 Via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, various types of attention message are available in Teamwire.
teamwire001 1.1 233
teamwire001 2.1 234 Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
teamwire001 1.1 235
teamwire001 2.1 236 * [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-alert.png||height="20"]] **Alert**
237 Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read.
238 The alert notification sound can be configured via [[Settings > Notifications>>doc:Public.Applications.Desktop.User-Manual.Profile-and-Settings.WebHome||anchor="04-notifications"]].
teamwire001 1.1 239
teamwire001 2.1 240 * [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-annoucement.png||height="20"]] **Announcement**
241 Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
teamwire001 1.1 242
teamwire001 2.1 243 * [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-note.png||height="20"]] **Note**
244 Label your message as an note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-emptyActivities.png||height="20"]] with a range of reactions.
245 ## ##
teamwire001 1.1 246
teamwire001 2.1 247 All message types above can be removed before sending by clicking the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-messagetype.png||height="20"]] icon. Your message will be sent as normal text then.
teamwire001 1.1 248
teamwire001 2.1 249 (% class="box infomessage" %)
teamwire001 1.1 250 (((
teamwire001 2.1 251 If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 252 )))
253
teamwire001 2.1 254 {{id name="02-ownattentionmessages"/}}
teamwire001 1.1 255
teamwire001 2.1 256 === Activity / Reactions ===
teamwire001 1.1 257
teamwire001 2.1 258 You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-report.png||height="20"]] **report.**
teamwire001 1.1 259
teamwire001 2.1 260 You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-bell.png||height="20"]] in the upper right corner of the chat.
teamwire001 1.1 261
262
teamwire001 3.2 263 {{id name="02-livelocation"/}}
264
265 == Live location ==
266
267 Sharing your own location is not possible in the desktop app. However, you can track the location of other users live on the map. Open the live map and check user's positions by clicking on the map preview in the chat.
268
269 In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
270
271 A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
272
273
274 {{id name="02-livelocation-additional"/}}
275
276 === Additional features ===
277
278 * **Focus user**
279 Click on one of the users to focus on them. This way, the user will always remain in the center of the map view.
280 You can also select the user from the list of all chat members currently sharing their location.
281 ## ##
282
283 Define further view options via the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon above the live map view.
284
285 * **Show user names**
286 If enabled, in addition to the user photos, their names will be displayed on the map, too.
287
288 * **Show user role**
289 If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
290 ## ##
291
teamwire001 2.1 292 {{id name="02-polls"/}}
teamwire001 1.1 293
teamwire001 2.1 294 == Polls ==
295
296 Via [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-attachments.png||height="20"]] next to the text input field, you can create polls in Teamwire.
297
298 Click [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-poll.png||height="20"]] to create a poll and let your chat members vote to make decisions more quickly.
299
300
301 {{id name="02-readreceipts"/}}
302
303 == Read receipts ==
304
305 The [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-readeye.png||height="15"]] read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages.
306
307 If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
308
309 (% class="box infomessage" %)
teamwire001 1.1 310 (((
teamwire001 2.1 311 Your Teamwire administrator may disable read receipts for all users.
teamwire001 1.1 312 )))
313
314 {{id name="02-replytomessage"/}}
315
teamwire001 2.1 316 == Reply to a message ==
teamwire001 1.1 317
teamwire001 2.1 318 Move your cursor at the respective message or attachment and click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon to open the context menu. Select **Reply** to add a quote of the original message when sending your answer. This is especially useful in conversations with a lot of users so you won't lose context.
teamwire001 1.1 319
320
321 {{id name="02-copymessage"/}}
322
teamwire001 2.1 323 == Copy a message ==
teamwire001 1.1 324
teamwire001 2.1 325 Move your cursor at the respective message or attachment and click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon to open the context menu. Select **Copy** to copy the entire message content to your clipboard.
teamwire001 1.1 326
teamwire001 2.1 327 You can also mark a part of the message with your cursor and perform a right click to open the context menu. Select **Copy** (or use the shortcut //Ctrl+C// resp. //Cmd+C//) to copy the content to your clipboard.
teamwire001 1.1 328
teamwire001 2.1 329 You can paste the text to another chat or an external app.
330
331 (% class="box infomessage" %)
332 (((
333 If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
334 )))
335
teamwire001 1.1 336 {{id name="02-forwardmessage"/}}
337
teamwire001 2.1 338 == Forward a message ==
teamwire001 1.1 339
teamwire001 2.1 340 Move your cursor at the respective message or attachment and click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon to open the context menu and select **Forward.** A list of all existing chats to which you can forward the content to will be displayed. If you want to use a new chat to forward the content to, click on **New Chat** atop the listed chats and continue selecting your participants.
teamwire001 1.1 341
342
343 {{id name="02-deletemessage"/}}
344
teamwire001 2.1 345 == Delete a message ==
teamwire001 1.1 346
teamwire001 2.1 347 You can delete your own messages and attachments in Teamwire, even if they have already been read. Move your cursor at the respective message or attachment and click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon to open the context menu and select **Delete** to remove it.
teamwire001 1.1 348
teamwire001 2.1 349 (% class="box infomessage" %)
350 (((
351 If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
352 )))
teamwire001 1.1 353
teamwire001 2.1 354 {{id name="02-chatmenu"/}}
teamwire001 1.1 355
teamwire001 2.1 356 = Chat menu =
teamwire001 1.1 357
teamwire001 2.1 358 In your current chat view, click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon in the right upper corner to open the chat menu.
teamwire001 1.1 359
teamwire001 2.1 360 Here you can make different adjustments to the chat like adding further users, view attachments and attention messages, or leave the conversation.
teamwire001 1.1 361
362
363 {{id name="02-chatsettings"/}}
364
teamwire001 2.1 365 == Chat settings ==
teamwire001 1.1 366
teamwire001 2.1 367 Select **Chat Settings** from the chat menu. Among other things, here you can edit the title.
teamwire001 1.1 368
369 (% class="box infomessage" %)
370 (((
teamwire001 2.1 371 Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
teamwire001 1.1 372 )))
373
teamwire001 2.1 374 ## ##
375 [[image:Public.Applications.Desktop.User-Manual.WebHome@EN__ChatMenu.png||height="450" width="600"]]
376 ## ##
teamwire001 1.1 377
378 {{id name="02-chatavatar"/}}
379
teamwire001 2.1 380 === Chat avatar ===
teamwire001 1.1 381
teamwire001 2.1 382 Click on the current chat avatar to search your file explorer for an image or photo and select it. The new avatar will be shown to all members of the conversation.
teamwire001 1.1 383
teamwire001 2.1 384 Click the avatar again to **change** or **remove** the image.
teamwire001 1.1 385
386
387 {{id name="02-chattitle"/}}
388
teamwire001 2.1 389 === Chat title ===
teamwire001 1.1 390
teamwire001 2.1 391 Click the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
teamwire001 1.1 392
teamwire001 2.1 393 If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
teamwire001 1.1 394
395
396 {{id name="02-chatmode"/}}
397
teamwire001 2.1 398 === Chat mode ===
teamwire001 1.1 399
400 Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
401
402 * **Normal**
403 //Allow to send messages// enabled
404 By default, the Chat Settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
405
406 * **Broadcast**
407 //Allow to send messages// disabled
teamwire001 2.1 408 The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
409 ## ##
teamwire001 1.1 410
411 {{id name="02-mediaoverview"/}}
412
teamwire001 2.1 413 == Media overview ==
teamwire001 1.1 414
teamwire001 2.1 415 Select **Media overview **from the chat menu. It allows you to look up for all attachments that have been shared in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All.//
teamwire001 1.1 416
417
teamwire001 2.1 418 {{id name="02-allattentionmessages"/}}
teamwire001 1.1 419
teamwire001 2.1 420 == Alerts, announcements and notes ==
teamwire001 1.1 421
teamwire001 2.1 422 Select **Alerts, Announcements** or **Notes **from the chat menu. You will find a summary of all attention messages that have been shared in the current chat.
teamwire001 1.1 423
424
425 {{id name="02-chatadministrators"/}}
426
teamwire001 2.1 427 == Chat administrators ==
teamwire001 1.1 428
teamwire001 2.1 429 Select **Admins **from the chat menu. This section lists all administrators of the current chat.
teamwire001 1.1 430
431 Chat administrators are able to make changes in the Chat Settings, e.g. editing the chat title and chat mode, allowing to mute the chat, or promote other members to become chat administrator.
432
teamwire001 2.1 433 In a 1:1 chat, both members become chat administrator by default.
teamwire001 1.1 434
teamwire001 2.1 435 **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.Desktop.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
teamwire001 1.1 436
437
438 {{id name="02-promotetoadmin"/}}
439
teamwire001 2.1 440 === Promote to admin ===
teamwire001 1.1 441
teamwire001 2.1 442 Select **Members** from the chat menu to see a complete list of the current chat's participants. If the chat was created via circle, click on its name to view the list of members. Move your cursor at the user of concern and click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon to open the context menu. Select **Make chat admin.**
teamwire001 1.1 443
444 (% class="box infomessage" %)
445 (((
teamwire001 2.1 446 The admin promotion cannot be revoked.
teamwire001 1.1 447 )))
448
teamwire001 2.1 449 === Demote admin ===
teamwire001 1.1 450
teamwire001 2.1 451 The admin promotion cannot be revoked.
teamwire001 1.1 452
teamwire001 2.1 453 You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
teamwire001 1.1 454
455
456 {{id name="02-members"/}}
457
teamwire001 2.1 458 == Members ==
teamwire001 1.1 459
teamwire001 2.1 460 Select **Members **from the chat menu. This section lists all members of the current chat incl. chat administrators.
teamwire001 1.1 461
teamwire001 2.1 462 If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by clicking the circle name.
teamwire001 1.1 463
464
465 {{id name="02-addmoremembers"/}}
466
teamwire001 2.1 467 === Add more members ===
teamwire001 1.1 468
teamwire001 2.1 469 In order to add further members to the chat, select **Add colleagues to chat** in the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by clicking **OK.**
teamwire001 1.1 470
471
472 {{id name="02-removemembers"/}}
473
teamwire001 2.1 474 === Remove members ===
teamwire001 1.1 475
teamwire001 2.1 476 Move your cursor at the user of concern and click on the [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] icon to open the context menu. Select **Remove from chat.** You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
teamwire001 1.1 477
478
479 {{id name="02-chatadministration"/}}
480
teamwire001 2.1 481 == Chat administration ==
teamwire001 1.1 482
teamwire001 2.1 483 In the chat menu, you will find multiple options to manage the current conversation, like muting, archiving, leaving or closing the chat.
teamwire001 1.1 484
485
486 {{id name="02-archivechat"/}}
487
teamwire001 2.1 488 === Archive chat ===
teamwire001 1.1 489
teamwire001 2.1 490 This is a personal setting and will only affect your own user account.
491
teamwire001 1.1 492 Archive a chat when the conversation is no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your message inbox by default.
493
494 There are two options to archive a chat
495
teamwire001 2.1 496 * Open the respective chat and select the **Archive** option from the menu [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] in the right upper corner of the screen.
497 * In your **inbox,** perform a right click on the respective chat to open the context menu and select **Archive.**
498 ## ##
teamwire001 1.1 499
teamwire001 2.1 500 To display archived chats in your inbox, make use of the app's menu bar (or use the menu [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] next to your name and avatar) and select **Teamwire > Chat > Show archived chats.** The archived chats now become visible in your inbox. You are able to **unarchive** a conversation again in the same way as you have archived them.
teamwire001 1.1 501
502
503 {{id name="02-mutechat"/}}
504
teamwire001 2.1 505 === Mute chat ===
teamwire001 1.1 506
teamwire001 2.1 507 This is a personal setting and will only affect your own user account.
teamwire001 1.1 508
teamwire001 2.1 509 Mute a chat to stop receiving notifications. When muted, the notification sound, vibration and push notifications will not be triggered **for this chat.** The app icon on your home screen will keep showing the number of unread messages.
510
teamwire001 1.1 511 There are two options to mute a chat
512
teamwire001 2.1 513 * Open the respective chat and select the **Mute** option from the menu [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] in the right upper corner of the screen.
514 * In your **inbox,** perform a right click on the respective chat to open the context menu and select **Mute.**
515 ## ##
teamwire001 1.1 516
517 You can re-enable notifications for a chat in the same way.
518
teamwire001 2.1 519 (% class="box infomessage" %)
teamwire001 1.1 520 (((
teamwire001 2.1 521 If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
teamwire001 1.1 522 )))
523
teamwire001 2.1 524 {{id name="02-closechat"/}}
525
526 === Close chat ===
527
528 This is an administrative setting and will affect all members of the chat. Only chat administrators can close a chat.
529
530 Close a chat when the conversation is over and no longer needed.
531 After it has been closed, the chat will show an according info message and the chat history can no longer be read by its members.
532
533 There are two options to close a chat
534
535 * Open the respective chat and select the **Close chat** option from the menu [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] in the right upper corner of the screen.
536 * In your **inbox,** perform a right click on the respective chat to open the context menu and select **Close Chat.**
teamwire001 1.1 537 ## ##
teamwire001 2.1 538
539 If you are a chat admin, you can right-click the chat in your inbox to **Reopen** it. This option is also available in the chat view.
540
541 (% class="box infomessage" %)
542 (((
543 If the "Close chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
544 )))
545
teamwire001 1.1 546 {{id name="02-leavechat"/}}
547
teamwire001 2.1 548 === Leave chat ===
teamwire001 1.1 549
550 Leave a chat when you no longer want to be part of the conversation or your participation is no longer needed.
551
552 There are two options to leave a chat
553
teamwire001 2.1 554 * Open the respective chat and select the **Leave chat **option from the menu [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] in the right upper corner of the screen.
555 * In your **inbox,** perform a right click on the respective chat to open the context menu and select **Leave Chat.**
teamwire001 1.1 556
teamwire001 2.1 557 (% class="box infomessage" %)
teamwire001 1.1 558 (((
teamwire001 2.1 559 If the "Leave chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
560
561 Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.Desktop.User-Manual.WebHome||anchor="03-circles"]].
teamwire001 1.1 562 )))
563
teamwire001 2.1 564 {{id name="02-chattoPDF"/}}
teamwire001 1.1 565
teamwire001 2.1 566 === Save chat history ===
teamwire001 1.1 567
teamwire001 2.1 568 To save the content of a chat in a PDF file, make use of the app's menu bar (or use the menu [[image:Public.Applications.Desktop.User-Manual.WebHome@icon-menu.png||height="4"]] next to your name and avatar) and select **Teamwire > Chat > Save as PDF.** In the following mask, define the period to be saved. Click again on **Save as PDF** and select a destination using your file explorer.
teamwire001 1.1 569
teamwire001 2.1 570 Please note that some attachments may not be listed in PDF format.
teamwire001 1.1 571
572 ## ##