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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2024/11/08 09:03
From version 2.3
edited by teamwire001
on 2022/07/19 09:08
Change comment: DOC-111: iOS manual: Live location
To version 2.6
edited by teamwire001
on 2022/12/21 11:18
Change comment: DOC-143

Summary

Details

Page properties
Content
... ... @@ -14,7 +14,7 @@
14 14  
15 15  == Filter ==
16 16  
17 -You can filter your inbox by four criteria. To do so, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-dropdown.png||height="12"]] **drop-down menu** atop your messages and select the type of chat concerned.
17 +You can filter your inbox by four criteria. To do so, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-dropdown.png||height="12"]] **drop-down menu** at the top of your messages and select the type of chat concerned.
18 18  
19 19  * **All chats**
20 20  As the app is being started, this is its default view. This filter shows both 1:1 chats and group chats. Archived chats are not being shown.
... ... @@ -106,7 +106,7 @@
106 106  
107 107  The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
108 108  
109 -Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment.
109 +Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files, attention messages and locations.
110 110  
111 111  
112 112  {{id name="02-federatedchat-removed"/}}
... ... @@ -129,7 +129,7 @@
129 129  Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
130 130  
131 131  ## ##
132 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__CreateChat1.png||height="581" width="280"]]
132 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create1.png||width="280"]]
133 133  ## ##
134 134  
135 135  Your contacts are split into four types and are listed per section.
... ... @@ -150,7 +150,7 @@
150 150  Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
151 151  
152 152  ## ##
153 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__CreateChat2.png||height="581" width="280"]]
153 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create2.png||width="280"]]
154 154  ## ##
155 155  
156 156  {{id name="02-definefurthersettings"/}}
... ... @@ -199,6 +199,9 @@
199 199  
200 200  If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]## ## for voice and ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]## ## for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
201 201  
202 +## ##
203 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip2.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip3.png||width="280"]]
204 +## ##
202 202  
203 203  {{id name="02-voipcall-join"/}}
204 204  
... ... @@ -208,6 +208,9 @@
208 208  
209 209  Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
210 210  
214 +## ##
215 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip4.png||width="280"]]
216 +## ##
211 211  
212 212  {{id name="02-voipcall-features"/}}
213 213  
... ... @@ -237,6 +237,10 @@
237 237  If the SOS button is not available to you, the feature may have been disabled by your Teamwire administrator.
238 238  )))
239 239  
246 +## ##
247 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-emergency.png||width="280"]]
248 +## ##
249 +
240 240  {{id name="02-emergencyalert-configure"/}}
241 241  
242 242  == Set up the SOS button ==
... ... @@ -250,10 +250,6 @@
250 250  
251 251  In your inbox, open the emergency menu by swiping your screen to the right.
252 252  
253 -## ##
254 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__SOS_Button.png||height="581" width="280"]]
255 -## ##
256 -
257 257  The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat.
258 258  
259 259  To record a voice message
... ... @@ -287,7 +287,7 @@
287 287  Use [[image:Public.Applications.iOS.User-Manual.WebHome@icon-pttdeselect.png||height="20"]] to remove your current selection of chats.
288 288  
289 289  ## ##
290 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__PTT_Selection.png||height="583" width="280"]]
296 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt1.png||width="280"]]
291 291  ## ##
292 292  
293 293  {{id name="02-pushtotalk-usage"/}}
... ... @@ -299,7 +299,7 @@
299 299  Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
300 300  
301 301  ## ##
302 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__PTT_Inbox.png||height="583" width="280"]]
308 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt2.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt3.png||width="280"]]
303 303  ## ##
304 304  
305 305  {{id name="02-chatcontentsandactions"/}}
... ... @@ -313,6 +313,9 @@
313 313  
314 314  In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options.
315 315  
322 +## ##
323 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-attachments.png||width="280"]]
324 +## ##
316 316  
317 317  [[image:Public.Applications.iOS.User-Manual.WebHome@icon-camera.png||height="20"]] **Take photo**
318 318  
... ... @@ -407,7 +407,7 @@
407 407  Open the live map and check your current position by tapping on the map preview in the chat.
408 408  
409 409  ## ##
410 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Livelocation.png||width="280"]]
419 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation1.png||width="280"]]
411 411  ## ##
412 412  
413 413  {{id name="02-livelocation-duration"/}}
... ... @@ -453,11 +453,15 @@
453 453  * [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationregroup.png||height="18"]] **Regroup**
454 454  When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
455 455  
465 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] **Draw on map**
466 +Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
467 +
456 456  * [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationsettings.png||height="20"]] **Map settings**
457 457  Tap on the symbol to open the map settings.
458 458  ## ##
459 459  ** **Map type**
460 460  Select from one of the available map types (Standard, Satellite, Hybrid).
473 +If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
461 461  
462 462  ** **Show user names**
463 463  If enabled, in addition to the user photos, their names will be displayed on the map, too.
... ... @@ -466,6 +466,85 @@
466 466  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
467 467  ## ##
468 468  
482 +{{id name="02-drawonmap"/}}
483 +
484 +== Draw on map ==
485 +
486 +This feature allows you to manually draw areas on the maps of shared locations and label them.
487 +
488 +## ##
489 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation2.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation3.png||width="280"]]
490 +## ##
491 +
492 +{{id name="02-drawonmap-draw"/}}
493 +
494 +=== Draw area ===
495 +
496 +Before sharing your location or live location, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] in the upper right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street".
497 +
498 +Tap **Redraw area** to draw the area anew.
499 +
500 +Tap **Done** to save the area and share it with other chat participants.
501 +
502 +Tap **Cancel** to end the process and discard the area you've drawn.
503 +
504 +(% class="box infomessage" %)
505 +(((
506 +When sharing a **single location,** you will not be able to edit the drawn area at a later time.
507 +
508 +When sharing you **live location,** you will be able to add or edit an area later.
509 +)))
510 +
511 +{{id name="02-drawonmap-remove"/}}
512 +
513 +=== Remove area ===
514 +
515 +Tap on your area in the map view to open the dialog box and select **Remove area** to delete it.
516 +
517 +You can only remove those areas which you have drawn yourself.
518 +
519 +(% class="box infomessage" %)
520 +(((
521 +Areas can be removed **when sharing your live location only.**
522 +
523 +When sharing a single location, you will not be able to remove an area later.
524 +)))
525 +
526 +{{id name="02-drawonmap-label"/}}
527 +
528 +=== Area labels ===
529 +
530 +After drawing an area, a dialog box will open and prompting you to add a label.
531 +
532 +Labels are optional. Leave the text input field empty, if you do not want to add a label.
533 +
534 +You can edit or remove an area label at a later time. To do so, tap on your area in the map view to open the dialog box and edit / remove the text from the input field.
535 +
536 +Tap **Cancel** to end the process and discard your changes.
537 +
538 +You can only edit / remove labels for those areas which you have drawn yourself.
539 +
540 +(% class="box infomessage" %)
541 +(((
542 +Labels can be edited / removed **when sharing your live location only.**
543 +
544 +When sharing a single location, you will not be able to edit / remove an area label later.
545 +)))
546 +
547 +{{id name="02-drawonmap-multiple"/}}
548 +
549 +=== Multiple user areas ===
550 +
551 +Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too.
552 +
553 +If the areas of one or more users overlap, the labels appear as a single pin. Zoom into the map to be able to read the individual labels of the respective areas.
554 +
555 +You cannot edit / remove areas and labels of other chat participants.
556 +
557 +## ##
558 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation4.png||width="280"]]
559 +## ##
560 +
469 469  {{id name="02-readreceipts"/}}
470 470  
471 471  == Read receipts ==
... ... @@ -528,7 +528,7 @@
528 528  )))
529 529  
530 530  ## ##
531 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Chat_Settings__1of3.png||height="581" width="280"]]
623 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
532 532  ## ##
533 533  
534 534  {{id name="02-chatavatar"/}}
... ... @@ -634,7 +634,7 @@
634 634  Below the media overview you will find the chat administration.
635 635  
636 636  ## ##
637 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Chat_Settings__3of3.png||height="581" width="280"]]
729 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset2.png||width="280"]]
638 638  ## ##
639 639  
640 640  {{id name="02-mutechat"/}}
... ... @@ -647,7 +647,7 @@
647 647  
648 648  There are two options to mute a chat
649 649  
650 -* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Mute** action is located below the Media Overview.
742 +* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Mute** action is located below the Media Overview.
651 651  * **In your inbox, left swipe** the chat concerned and tap **Mute.**
652 652  ## ##
653 653  
... ... @@ -668,7 +668,7 @@
668 668  
669 669  There are two options to archive a chat
670 670  
671 -* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Archive** action is located below the Media Overview.
763 +* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Archive** action is located below the Media Overview.
672 672  * **In your inbox, left swipe** the chat concerned and tap **Archive.**
673 673  ## ##
674 674  
... ... @@ -699,7 +699,7 @@
699 699  
700 700  There are two options to close a chat
701 701  
702 -* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Close chat** action is located below the Media Overview.
794 +* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Close chat** action is located below the Media Overview.
703 703  * **In your inbox, left swipe** the chat concerned and tap **Close.**
704 704  ## ##
705 705  
... ... @@ -710,6 +710,10 @@
710 710  If the "Close chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
711 711  )))
712 712  
805 +## ##
806 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
807 +## ##
808 +
713 713  {{id name="02-leavechat"/}}
714 714  
715 715  == Leave chat ==
... ... @@ -718,7 +718,7 @@
718 718  
719 719  There are two options to leave a chat
720 720  
721 -* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Leave chat** action is located below the Media Overview.
817 +* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Leave chat** action is located below the Media Overview.
722 722  * **In your inbox, left swipe** the chat concerned and tap **Leave.**
723 723  ## ##
724 724