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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2024/11/08 09:03
From version 2.6
edited by teamwire001
on 2022/12/21 11:18
Change comment: DOC-143
To version 2.3
edited by teamwire001
on 2022/07/19 09:08
Change comment: DOC-111: iOS manual: Live location

Summary

Details

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Content
... ... @@ -14,7 +14,7 @@
14 14  
15 15  == Filter ==
16 16  
17 -You can filter your inbox by four criteria. To do so, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-dropdown.png||height="12"]] **drop-down menu** at the top of your messages and select the type of chat concerned.
17 +You can filter your inbox by four criteria. To do so, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-dropdown.png||height="12"]] **drop-down menu** atop your messages and select the type of chat concerned.
18 18  
19 19  * **All chats**
20 20  As the app is being started, this is its default view. This filter shows both 1:1 chats and group chats. Archived chats are not being shown.
... ... @@ -106,7 +106,7 @@
106 106  
107 107  The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
108 108  
109 -Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files, attention messages and locations.
109 +Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment.
110 110  
111 111  
112 112  {{id name="02-federatedchat-removed"/}}
... ... @@ -129,7 +129,7 @@
129 129  Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
130 130  
131 131  ## ##
132 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create1.png||width="280"]]
132 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__CreateChat1.png||height="581" width="280"]]
133 133  ## ##
134 134  
135 135  Your contacts are split into four types and are listed per section.
... ... @@ -150,7 +150,7 @@
150 150  Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
151 151  
152 152  ## ##
153 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create2.png||width="280"]]
153 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__CreateChat2.png||height="581" width="280"]]
154 154  ## ##
155 155  
156 156  {{id name="02-definefurthersettings"/}}
... ... @@ -199,9 +199,6 @@
199 199  
200 200  If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icon-voipvoicegroup.png||height="20"]]## ## for voice and ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icon-voipvideogroup.png||height="20"]]## ## for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
201 201  
202 -## ##
203 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip2.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip3.png||width="280"]]
204 -## ##
205 205  
206 206  {{id name="02-voipcall-join"/}}
207 207  
... ... @@ -211,9 +211,6 @@
211 211  
212 212  Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
213 213  
214 -## ##
215 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-voip4.png||width="280"]]
216 -## ##
217 217  
218 218  {{id name="02-voipcall-features"/}}
219 219  
... ... @@ -243,10 +243,6 @@
243 243  If the SOS button is not available to you, the feature may have been disabled by your Teamwire administrator.
244 244  )))
245 245  
246 -## ##
247 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-emergency.png||width="280"]]
248 -## ##
249 -
250 250  {{id name="02-emergencyalert-configure"/}}
251 251  
252 252  == Set up the SOS button ==
... ... @@ -260,6 +260,10 @@
260 260  
261 261  In your inbox, open the emergency menu by swiping your screen to the right.
262 262  
253 +## ##
254 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__SOS_Button.png||height="581" width="280"]]
255 +## ##
256 +
263 263  The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat.
264 264  
265 265  To record a voice message
... ... @@ -293,7 +293,7 @@
293 293  Use [[image:Public.Applications.iOS.User-Manual.WebHome@icon-pttdeselect.png||height="20"]] to remove your current selection of chats.
294 294  
295 295  ## ##
296 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt1.png||width="280"]]
290 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__PTT_Selection.png||height="583" width="280"]]
297 297  ## ##
298 298  
299 299  {{id name="02-pushtotalk-usage"/}}
... ... @@ -305,7 +305,7 @@
305 305  Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
306 306  
307 307  ## ##
308 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt2.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt3.png||width="280"]]
302 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__PTT_Inbox.png||height="583" width="280"]]
309 309  ## ##
310 310  
311 311  {{id name="02-chatcontentsandactions"/}}
... ... @@ -319,9 +319,6 @@
319 319  
320 320  In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options.
321 321  
322 -## ##
323 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-attachments.png||width="280"]]
324 -## ##
325 325  
326 326  [[image:Public.Applications.iOS.User-Manual.WebHome@icon-camera.png||height="20"]] **Take photo**
327 327  
... ... @@ -416,7 +416,7 @@
416 416  Open the live map and check your current position by tapping on the map preview in the chat.
417 417  
418 418  ## ##
419 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation1.png||width="280"]]
410 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Livelocation.png||width="280"]]
420 420  ## ##
421 421  
422 422  {{id name="02-livelocation-duration"/}}
... ... @@ -462,15 +462,11 @@
462 462  * [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationregroup.png||height="18"]] **Regroup**
463 463  When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
464 464  
465 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] **Draw on map**
466 -Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
467 -
468 468  * [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationsettings.png||height="20"]] **Map settings**
469 469  Tap on the symbol to open the map settings.
470 470  ## ##
471 471  ** **Map type**
472 472  Select from one of the available map types (Standard, Satellite, Hybrid).
473 -If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
474 474  
475 475  ** **Show user names**
476 476  If enabled, in addition to the user photos, their names will be displayed on the map, too.
... ... @@ -479,85 +479,6 @@
479 479  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
480 480  ## ##
481 481  
482 -{{id name="02-drawonmap"/}}
483 -
484 -== Draw on map ==
485 -
486 -This feature allows you to manually draw areas on the maps of shared locations and label them.
487 -
488 -## ##
489 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation2.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation3.png||width="280"]]
490 -## ##
491 -
492 -{{id name="02-drawonmap-draw"/}}
493 -
494 -=== Draw area ===
495 -
496 -Before sharing your location or live location, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icon-locationdrawmap.png||height="18"]] in the upper right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street".
497 -
498 -Tap **Redraw area** to draw the area anew.
499 -
500 -Tap **Done** to save the area and share it with other chat participants.
501 -
502 -Tap **Cancel** to end the process and discard the area you've drawn.
503 -
504 -(% class="box infomessage" %)
505 -(((
506 -When sharing a **single location,** you will not be able to edit the drawn area at a later time.
507 -
508 -When sharing you **live location,** you will be able to add or edit an area later.
509 -)))
510 -
511 -{{id name="02-drawonmap-remove"/}}
512 -
513 -=== Remove area ===
514 -
515 -Tap on your area in the map view to open the dialog box and select **Remove area** to delete it.
516 -
517 -You can only remove those areas which you have drawn yourself.
518 -
519 -(% class="box infomessage" %)
520 -(((
521 -Areas can be removed **when sharing your live location only.**
522 -
523 -When sharing a single location, you will not be able to remove an area later.
524 -)))
525 -
526 -{{id name="02-drawonmap-label"/}}
527 -
528 -=== Area labels ===
529 -
530 -After drawing an area, a dialog box will open and prompting you to add a label.
531 -
532 -Labels are optional. Leave the text input field empty, if you do not want to add a label.
533 -
534 -You can edit or remove an area label at a later time. To do so, tap on your area in the map view to open the dialog box and edit / remove the text from the input field.
535 -
536 -Tap **Cancel** to end the process and discard your changes.
537 -
538 -You can only edit / remove labels for those areas which you have drawn yourself.
539 -
540 -(% class="box infomessage" %)
541 -(((
542 -Labels can be edited / removed **when sharing your live location only.**
543 -
544 -When sharing a single location, you will not be able to edit / remove an area label later.
545 -)))
546 -
547 -{{id name="02-drawonmap-multiple"/}}
548 -
549 -=== Multiple user areas ===
550 -
551 -Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too.
552 -
553 -If the areas of one or more users overlap, the labels appear as a single pin. Zoom into the map to be able to read the individual labels of the respective areas.
554 -
555 -You cannot edit / remove areas and labels of other chat participants.
556 -
557 -## ##
558 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-livelocation4.png||width="280"]]
559 -## ##
560 -
561 561  {{id name="02-readreceipts"/}}
562 562  
563 563  == Read receipts ==
... ... @@ -620,7 +620,7 @@
620 620  )))
621 621  
622 622  ## ##
623 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
531 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Chat_Settings__1of3.png||height="581" width="280"]]
624 624  ## ##
625 625  
626 626  {{id name="02-chatavatar"/}}
... ... @@ -726,7 +726,7 @@
726 726  Below the media overview you will find the chat administration.
727 727  
728 728  ## ##
729 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset2.png||width="280"]]
637 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Chat_Settings__3of3.png||height="581" width="280"]]
730 730  ## ##
731 731  
732 732  {{id name="02-mutechat"/}}
... ... @@ -739,7 +739,7 @@
739 739  
740 740  There are two options to mute a chat
741 741  
742 -* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Mute** action is located below the Media Overview.
650 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Mute** action is located below the Media Overview.
743 743  * **In your inbox, left swipe** the chat concerned and tap **Mute.**
744 744  ## ##
745 745  
... ... @@ -760,7 +760,7 @@
760 760  
761 761  There are two options to archive a chat
762 762  
763 -* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Archive** action is located below the Media Overview.
671 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Archive** action is located below the Media Overview.
764 764  * **In your inbox, left swipe** the chat concerned and tap **Archive.**
765 765  ## ##
766 766  
... ... @@ -791,7 +791,7 @@
791 791  
792 792  There are two options to close a chat
793 793  
794 -* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Close chat** action is located below the Media Overview.
702 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Close chat** action is located below the Media Overview.
795 795  * **In your inbox, left swipe** the chat concerned and tap **Close.**
796 796  ## ##
797 797  
... ... @@ -802,10 +802,6 @@
802 802  If the "Close chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
803 803  )))
804 804  
805 -## ##
806 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
807 -## ##
808 -
809 809  {{id name="02-leavechat"/}}
810 810  
811 811  == Leave chat ==
... ... @@ -814,7 +814,7 @@
814 814  
815 815  There are two options to leave a chat
816 816  
817 -* Open the chat concerned and view its Chat Settings via the avatar in the upper right corner of the screen. The **Leave chat** action is located below the Media Overview.
721 +* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The **Leave chat** action is located below the Media Overview.
818 818  * **In your inbox, left swipe** the chat concerned and tap **Leave.**
819 819  ## ##
820 820