Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2025/08/11 12:03

From 2.6 to 3.1 From 6.1 to 6.2

From version 3.1

edited by teamwire001
on 2023/08/31 09:09

Change comment: DOC-170, DOC-171, DOC-173, DOC-175, DOC-177, DOC-197

To version 6.1

edited by teamwire001
on 2025/08/11 11:58

Change comment: DOC-449

Raw
Rendered

Summary

Page properties (1 modified, 0 added, 0 removed)

Details

Page properties

Content

@@ -275,7 +275,7 @@
  == Default circle ==
--Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
++Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
  Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
@@ -346,14 +346,14 @@
  Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **Location**
--If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat.
--You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
+++If Teamwire has been granted access to your location data and GPS is enabled, you can send your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-pin.svg]] **current position or a POI** to the chat.
++You can also choose to share your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location** with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-calendar.svg]] **Calendar**
  Grant access to your calendar to select appointments from your calendar app and attach them.
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-poll.svg]] **Poll**
--Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
++Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon**
  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
@@ -368,6 +368,30 @@
  [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
  ## ##
++{{id name="02-mentions"/}}
++
++= Mentions =
++
++Mention other chat members by typing an **@-symbol**.
++
++You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
++
++## ##
++[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
++## ##
++
++When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
++
++## ##
++[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
++## ##
++
++When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
++
++## ##
++[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
++## ##
++
  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
  = Attention messages =
@@ -378,7 +378,7 @@
  ## ##
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
--Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
++Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
  (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
@@ -415,54 +415,50 @@
  Open the live map and check your current position by tapping on the map preview in the chat.
  ## ##
--[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]]
++[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-focus2.png||width="280px"]]
  ## ##
++In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
++
++By tapping the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] symbol, you can view a list of all chat members currently sharing their location.
++
  {{id name="02-livelocation-duration"/}}
  == Sharing duration ==
--As you start the live location feature, you can select for how long you want to share it.
++As you start the live location feature, you can select for how long you want to share your position. The remaining minutes / hours are visible in the chat and map view.
--The remaining minutes / hours of the duration are shown in the chat and map view.
++Without further notification, the app will automatically stop sharing when the duration has been exceeded.
--The app will automatically stop sharing when the duration has been exceeded without further notification.
--
  {{id name="02-livelocation-stop"/}}
  == Stop sharing manually ==
--If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.**
++If you want to stop sharing your live location before the duration selected in the beginning, you can do so in the chat or map view by tapping **Stop sharing.**
--{{id name="02-livelocation-multiple"/}}
--
--== Multiple users sharing ==
--
--In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
--
--A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
--
--
  {{id name="02-livelocation-additional"/}}
  == Additional features ==
--The live map offers different tools and settings to view users and map material.
++The live map offers different actions and settings to view users and map material.
  * **Focus user**
  Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
--* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
--Tap on the symbol to center the view on your current location.
++* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
++Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-regroup.svg]] **Regroup**
  When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
--* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
--Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
++* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
++Tap on the symbol to center the view on your current location.
++* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] **Augmented Reality**
++Tap on the symbol to explore live locations [[in an augmented reality (AR) view>>doc:||anchor="02-livelocation-ar"]].
++
  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-tune.svg]] **Map settings**
  Tap on the symbol to open the map settings.
  ## ##
@@ -474,8 +474,42 @@
  ** **Show user role**
  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
++
++** **Group users**
++Enabled by default. Users who are in close proximity to each other are grouped together.
  ## ##
++{{id name="02-livelocation-directions"/}}
++
++== Get directions ==
++
++When you focus on a user, you will find detailed information about their current location.
++
++With the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] symbol you can open a dialog to see their coordinates, contact info, and even [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-direction.svg]] **Get the directions** to their current location. To follow the calculated route, you will be redirected to a maps app on your phone, e.g. Apple Maps or Google Maps.
++
++
++{{id name="02-livelocation-ar"/}}
++
++== AR Mode ==
++
++{{info}}
++This feature is still in beta phase.
++This feature is available on iOS app only and requires iOS 17 or newer.
++{{/info}}
++
++Tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] symbol to start the Augmented Reality (AR) mode. With your camera, you can see shared locations and user pins overlaid on the real world, helping you to exactly visualise where your colleagues are. This makes navigation more intuitive and adds a layer of spatial awareness, especially in complex or crowded environments.
++
++Every time you launch the AR camera view, the live locations become static reference points. The view is therefore based on the positions at the time the AR mode was started, even if you or others keep moving.
++
++## ##
++[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar2.png||width="280px"]]
++## ##
++
++To leave AR mode and go back to the **Map view**, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-map-view.svg]] symbol.
++
++You can also **split your screen** with the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-reduce.svg]] symbol to see both the AR camera view and map. Tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-expand.svg]] to expand the AR mode to full-screen view.
++
++
  {{id name="02-drawonmap"/}}
  = Draw on map =
@@ -483,7 +483,7 @@
  This feature allows you to manually draw areas on the maps of shared locations and label them.
  ## ##
--[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-3.png||width="280px"]]
++[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area2.png||width="280px"]]
  ## ##
  {{id name="02-drawonmap-draw"/}}
@@ -552,7 +552,7 @@
  You cannot edit / remove areas and labels of other chat participants.
  ## ##
--[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-4.png||width="280px"]]
++[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area3.png||width="280px"]]
  ## ##
  {{id name="meaction"/}}
@@ -593,6 +593,25 @@
  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
++{{id name="02-pinmessage"/}}
++
++== Pin ==
++
++By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
++
++[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-pin.png||data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu.
++
++Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
++
++To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin**.
++
++{{info}}
++When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
++
++**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
++{{/info}}
++
++
  {{id name="02-deletemessage"/}}
  == Delete ==
@@ -784,7 +784,7 @@
  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
  ## ##
--In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
++If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
  (% class="box infomessage" %)
  (((
@@ -876,18 +876,14 @@
  In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
--(% class="box infomessage" %)
--(((
--The admin promotion cannot be revoked.
--)))
  {{id name="02-demoteadmin"/}}
  === Demote chat admin ===
--The admin promotion cannot be revoked.
++In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
--You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
++Chat admins can only remove the privileges of another chat admin, but not their own.
  {{id name="02-members"/}}

Changes for page b. Chats and Messaging

Summary

Details

Last edited

Content