Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/10/09 15:53

From version 3.2
edited by teamwire001
on 2023/11/06 10:03
Change comment: DOC-226
To version 6.5
edited by teamwire003
on 2025/10/09 15:53
Change comment: DOC-476

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.teamwire001
1 +XWiki.teamwire003
Content
... ... @@ -57,11 +57,11 @@
57 57  
58 58  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
59 59  
60 -(% class="box warningmessage" %)
61 -(((
60 +{{warning}}
62 62  1:1 chats cannot be subsequently extended with additional users to form a group chat.
63 -)))
62 +{{/warning}}
64 64  
64 +
65 65  {{id name="02-groupchat"/}}
66 66  
67 67  == Group chat ==
... ... @@ -178,11 +178,11 @@
178 178  
179 179  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
180 180  
181 -(% class="box infomessage" %)
182 -(((
181 +{{info}}
183 183  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
184 -)))
183 +{{/info}}
185 185  
185 +
186 186  {{id name="02-voipcall-start"/}}
187 187  
188 188  == Start a call ==
... ... @@ -238,10 +238,9 @@
238 238  
239 239  The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire.
240 240  
241 -(% class="box infomessage" %)
242 -(((
241 +{{info}}
243 243  If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator.
244 -)))
243 +{{/info}}
245 245  
246 246  ## ##
247 247  [[image:Public.Applications.iOS.User-Manual.WebHome@emergency-1.png||width="280px"]]
... ... @@ -251,10 +251,9 @@
251 251  
252 252  == Usage ==
253 253  
254 -(% class="box infomessage" %)
255 -(((
253 +{{info}}
256 256  This feature requires permission to use your location and microphone in order to work correctly.
257 -)))
255 +{{/info}}
258 258  
259 259  Tap the  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen.
260 260  
... ... @@ -275,7 +275,7 @@
275 275  
276 276  == Default circle ==
277 277  
278 -Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
276 +Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
279 279  
280 280  Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
281 281  
... ... @@ -288,11 +288,11 @@
288 288  
289 289  This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
290 290  
291 -(% class="box infomessage" %)
292 -(((
289 +{{info}}
293 293  If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
294 -)))
291 +{{/info}}
295 295  
293 +
296 296  {{id name="02-pushtotalk-configure"/}}
297 297  
298 298  == Setup ==
... ... @@ -346,28 +346,51 @@
346 346  Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
347 347  
348 348  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **Location**
349 -If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat.
350 -You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
347 +If Teamwire has been granted access to your location data and GPS is enabled, you can send your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-pin.svg]] **current position or a POI** to the chat.
348 +You can also choose to share your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location** with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
351 351  
352 352  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-calendar.svg]] **Calendar**
353 353  Grant access to your calendar to select appointments from your calendar app and attach them.
354 354  
355 355  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-poll.svg]] **Poll**
356 -Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
354 +Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
357 357  
358 358  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon**
359 359  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
360 360  ## ##
361 361  
362 -(% class="box infomessage" %)
363 -(((
360 +{{info}}
364 364  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
365 -)))
362 +{{/info}}
366 366  
367 367  ## ##
368 368  [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
369 369  ## ##
370 370  
368 +{{id name="02-mentions"/}}
369 +
370 += Mentions =
371 +
372 +Mention other chat members by typing an **@-symbol**.
373 +
374 +You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
375 +
376 +## ##
377 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
378 +## ##
379 +
380 +When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
381 +
382 +## ##
383 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
384 +## ##
385 +
386 +When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
387 +
388 +## ##
389 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
390 +## ##
391 +
371 371  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
372 372  
373 373  = Attention messages =
... ... @@ -378,9 +378,12 @@
378 378  ## ##
379 379  
380 380  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
381 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
382 -(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
402 +Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
383 383  
404 +{{warning cssClass="indent-1"}}
405 +Heads up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, use the [[Emergency alert>>doc:||anchor="02-emergencyalert"]] feature.
406 +{{/warning}}
407 +
384 384  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
385 385  Label your message as an announcement (text input turns green). Chat members can react to your message via  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
386 386  
... ... @@ -390,11 +390,11 @@
390 390  
391 391  All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
392 392  
393 -(% class="box infomessage" %)
394 -(((
417 +{{info}}
395 395  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
396 -)))
419 +{{/info}}
397 397  
421 +
398 398  {{id name="02-ownattentionmessages"/}}
399 399  
400 400  == Activity / Reactions ==
... ... @@ -415,54 +415,50 @@
415 415  Open the live map and check your current position by tapping on the map preview in the chat.
416 416  
417 417  ## ##
418 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]]
442 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-focus2.png||width="280px"]]
419 419  ## ##
420 420  
445 +In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
446 +
447 +By tapping the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] symbol, you can view a list of all chat members currently sharing their location.
448 +
421 421  {{id name="02-livelocation-duration"/}}
422 422  
423 423  == Sharing duration ==
424 424  
425 -As you start the live location feature, you can select for how long you want to share it.
453 +As you start the live location feature, you can select for how long you want to share your position. The remaining minutes / hours are visible in the chat and map view.
426 426  
427 -The remaining minutes / hours of the duration are shown in the chat and map view.
455 +Without further notification, the app will automatically stop sharing when the duration has been exceeded.
428 428  
429 -The app will automatically stop sharing when the duration has been exceeded without further notification.
430 430  
431 -
432 432  {{id name="02-livelocation-stop"/}}
433 433  
434 434  == Stop sharing manually ==
435 435  
436 -If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.**
462 +If you want to stop sharing your live location before the duration selected in the beginning, you can do so in the chat or map view by tapping **Stop sharing.**
437 437  
438 438  
439 -{{id name="02-livelocation-multiple"/}}
440 -
441 -== Multiple users sharing ==
442 -
443 -In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
444 -
445 -A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
446 -
447 -
448 448  {{id name="02-livelocation-additional"/}}
449 449  
450 450  == Additional features ==
451 451  
452 -The live map offers different tools and settings to view users and map material.
469 +The live map offers different actions and settings to view users and map material.
453 453  
454 454  * **Focus user**
455 455  Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
456 456  
457 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
458 -Tap on the symbol to center the view on your current location.
474 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
475 +Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
459 459  
460 460  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-regroup.svg]] **Regroup**
461 461  When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
462 462  
463 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
464 -Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
480 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
481 +Tap on the symbol to center the view on your current location.
465 465  
483 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] **Augmented Reality**
484 +Tap on the symbol to explore live locations [[in an augmented reality (AR) view>>doc:||anchor="02-livelocation-ar"]].
485 +
466 466  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-tune.svg]] **Map settings**
467 467  Tap on the symbol to open the map settings.
468 468  ## ##
... ... @@ -474,8 +474,42 @@
474 474  
475 475  ** **Show user role**
476 476  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
497 +
498 +** **Group users**
499 +Enabled by default. Users who are in close proximity to each other are grouped together.
477 477  ## ##
478 478  
502 +{{id name="02-livelocation-directions"/}}
503 +
504 +== Get directions ==
505 +
506 +When you focus on a user, you will find detailed information about their current location.
507 +
508 +With the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] symbol you can open a dialog to see their coordinates, contact info, and even [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-direction.svg]] **Get the directions** to their current location. To follow the calculated route, you will be redirected to a maps app on your phone, e.g. Apple Maps or Google Maps.
509 +
510 +
511 +{{id name="02-livelocation-ar"/}}
512 +
513 +== AR Mode ==
514 +
515 +{{info}}
516 +This feature is still in beta phase.
517 +This feature is available on iOS app only and requires iOS 17 or newer.
518 +{{/info}}
519 +
520 +Tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] symbol to start the Augmented Reality (AR) mode. With your camera, you can see shared locations and user pins overlaid on the real world, helping you to exactly visualise where your colleagues are. This makes navigation more intuitive and adds a layer of spatial awareness, especially in complex or crowded environments.
521 +
522 +Every time you launch the AR camera view, the live locations become static reference points. The view is therefore based on the positions at the time the AR mode was started, even if you or others keep moving.
523 +
524 +## ##
525 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar2.png||width="280px"]]
526 +## ##
527 +
528 +To leave AR mode and go back to the **Map view**, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-map-view.svg]] symbol.
529 +
530 +You can also **split your screen** with the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-reduce.svg]] symbol to see both the AR camera view and map. Tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-expand.svg]] to expand the AR mode to full-screen view.
531 +
532 +
479 479  {{id name="02-drawonmap"/}}
480 480  
481 481  = Draw on map =
... ... @@ -483,7 +483,7 @@
483 483  This feature allows you to manually draw areas on the maps of shared locations and label them.
484 484  
485 485  ## ##
486 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-3.png||width="280px"]]
540 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area2.png||width="280px"]]
487 487  ## ##
488 488  
489 489  {{id name="02-drawonmap-draw"/}}
... ... @@ -498,13 +498,13 @@
498 498  
499 499  Tap **Cancel** to end the process and discard the area you've drawn.
500 500  
501 -(% class="box infomessage" %)
502 -(((
555 +{{info}}
503 503  When sharing a [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time.
504 504  
505 505  When sharing you [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later.
506 -)))
559 +{{/info}}
507 507  
561 +
508 508  {{id name="02-drawonmap-remove"/}}
509 509  
510 510  == Remove area ==
... ... @@ -513,13 +513,13 @@
513 513  
514 514  You can only remove those areas which you have drawn yourself.
515 515  
516 -(% class="box infomessage" %)
517 -(((
570 +{{info}}
518 518  Areas can be removed **when sharing your live location only.**
519 519  
520 520  When sharing a single location, you will not be able to remove an area later.
521 -)))
574 +{{/info}}
522 522  
576 +
523 523  {{id name="02-drawonmap-label"/}}
524 524  
525 525  == Area labels ==
... ... @@ -534,13 +534,13 @@
534 534  
535 535  You can only edit / remove labels for those areas which you have drawn yourself.
536 536  
537 -(% class="box infomessage" %)
538 -(((
591 +{{info}}
539 539  Labels can be edited / removed **when sharing your live location only.**
540 540  
541 541  When sharing a single location, you will not be able to edit / remove an area label later.
542 -)))
595 +{{/info}}
543 543  
597 +
544 544  {{id name="02-drawonmap-multiple"/}}
545 545  
546 546  == Multiple user areas ==
... ... @@ -552,7 +552,7 @@
552 552  You cannot edit / remove areas and labels of other chat participants.
553 553  
554 554  ## ##
555 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-4.png||width="280px"]]
609 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area3.png||width="280px"]]
556 556  ## ##
557 557  
558 558  {{id name="meaction"/}}
... ... @@ -579,11 +579,11 @@
579 579  
580 580  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app.
581 581  
582 -(% class="box infomessage" %)
583 -(((
636 +{{info}}
584 584  If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
585 -)))
638 +{{/info}}
586 586  
640 +
587 587  {{id name="02-forwardmessage"/}}
588 588  
589 589  == Forward ==
... ... @@ -593,6 +593,25 @@
593 593  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
594 594  
595 595  
650 +{{id name="02-pinmessage"/}}
651 +
652 +== Pin ==
653 +
654 +By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
655 +
656 +[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-pin.png||data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu.
657 +
658 +Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
659 +
660 +To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin**.
661 +
662 +{{info}}
663 +When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
664 +
665 +**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
666 +{{/info}}
667 +
668 +
596 596  {{id name="02-deletemessage"/}}
597 597  
598 598  == Delete ==
... ... @@ -603,10 +603,11 @@
603 603  
604 604  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] **Delete** to remove it permanently.
605 605  
606 -(% class="box infomessage" %)
607 -(((
679 +{{info}}
680 +In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
681 +
608 608  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
609 -)))
683 +{{/info}}
610 610  
611 611  
612 612  {{id name="02-chatadministration"/}}
... ... @@ -675,11 +675,11 @@
675 675  
676 676  In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again.
677 677  
678 -(% class="box infomessage" %)
679 -(((
752 +{{info}}
680 680  A chat that receives an [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
681 -)))
754 +{{/info}}
682 682  
756 +
683 683  {{id name="chaction-favourite"/}}
684 684  
685 685  == Favourite ==
... ... @@ -717,10 +717,9 @@
717 717  
718 718  In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again.
719 719  
720 -(% class="box infomessage" %)
721 -(((
794 +{{info}}
722 722  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]].
723 -)))
796 +{{/info}}
724 724  
725 725  ## ##
726 726  [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-4.png||width="280px"]]
... ... @@ -760,13 +760,13 @@
760 760  
761 761  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
762 762  
763 -(% class="box infomessage" %)
764 -(((
836 +{{info}}
765 765  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
766 766  
767 767  Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]].
768 -)))
840 +{{/info}}
769 769  
842 +
770 770  {{id name="02-closechat"/}}
771 771  
772 772  == Close ==
... ... @@ -784,12 +784,11 @@
784 784  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
785 785  ## ##
786 786  
787 -In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
860 +If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
788 788  
789 -(% class="box infomessage" %)
790 -(((
862 +{{info}}
791 791  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
792 -)))
864 +{{/info}}
793 793  
794 794  ## ##
795 795  [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
... ... @@ -803,10 +803,9 @@
803 803  
804 804  Please note that attachments cannot be transferred to the mail.
805 805  
806 -(% class="box infomessage" %)
807 -(((
878 +{{info}}
808 808  If this option is not available to you, the feature may have been disabled by your Teamwire administrator.
809 -)))
880 +{{/info}}
810 810  
811 811  
812 812  {{id name="02-chatsettings"/}}
... ... @@ -815,10 +815,9 @@
815 815  
816 816  Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
817 817  
818 -(% class="box infomessage" %)
819 -(((
889 +{{info}}
820 820  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
821 -)))
891 +{{/info}}
822 822  
823 823  ## ##
824 824  [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
... ... @@ -863,8 +863,17 @@
863 863  
864 864  This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
865 865  
866 -Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
936 +Chat administrators can perfom advanced actions in a group chat:
867 867  
938 +* Manage chat members (add and remove)
939 +* Manage chat administrators (promote and demote)
940 +* Delete any message and attachment
941 +* Close the chat
942 +* Edit the chat title
943 +* Edit the chat mode
944 +* Edit the "Mute chat" permission (allow and disallow)
945 +## ##
946 +
868 868  In a 1:1 chat, both members become chat administrator by default.
869 869  
870 870  **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
... ... @@ -881,7 +881,7 @@
881 881  
882 882  === Demote chat admin ===
883 883  
884 -In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
963 +In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
885 885  
886 886  Chat admins can only remove the privileges of another chat admin, but not their own.
887 887  
... ... @@ -917,10 +917,9 @@
917 917  
918 918  If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
919 919  
920 -(% class="box infomessage" %)
921 -(((
999 +{{info}}
922 922  Your Teamwire administrator may disable read receipts for all users.
923 -)))
1001 +{{/info}}
924 924  
925 925  
926 926  {{id name="02-mediaoverview"/}}