Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/04/22 09:09

From version 3.3
edited by teamwire001
on 2024/01/02 07:30
Change comment: DOC-235
To version 5.2
edited by teamwire003
on 2025/04/22 09:09
Change comment: SUP-348

Summary

Details

Page properties
Author
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1 -XWiki.teamwire001
1 +XWiki.teamwire003
Content
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275 275  
276 276  == Default circle ==
277 277  
278 -Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
278 +Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
279 279  
280 280  Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
281 281  
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353 353  Grant access to your calendar to select appointments from your calendar app and attach them.
354 354  
355 355  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-poll.svg]] **Poll**
356 -Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
356 +Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
357 357  
358 358  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon**
359 359  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
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368 368  [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
369 369  ## ##
370 370  
371 +{{id name="02-mentions"/}}
372 +
373 += Mentions =
374 +
375 +Mention other chat members by typing an **@-symbol**.
376 +
377 +You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
378 +
379 +## ##
380 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
381 +## ##
382 +
383 +When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
384 +
385 +## ##
386 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
387 +## ##
388 +
389 +When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
390 +
391 +## ##
392 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
393 +## ##
394 +
371 371  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
372 372  
373 373  = Attention messages =
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378 378  ## ##
379 379  
380 380  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
381 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
405 +Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
382 382  (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
383 383  
384 384  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
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596 596  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
597 597  
598 598  
623 +{{id name="02-pinmessage"/}}
624 +
625 +== Pin ==
626 +
627 +By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
628 +
629 +[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-pin.png||data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu.
630 +
631 +Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
632 +
633 +To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin**.
634 +
635 +{{info}}
636 +When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
637 +
638 +**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
639 +{{/info}}
640 +
641 +
599 599  {{id name="02-deletemessage"/}}
600 600  
601 601  == Delete ==
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787 787  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
788 788  ## ##
789 789  
790 -In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
833 +If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
791 791  
792 792  (% class="box infomessage" %)
793 793  (((
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884 884  
885 885  === Demote chat admin ===
886 886  
887 -In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
930 +In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
888 888  
889 889  Chat admins can only remove the privileges of another chat admin, but not their own.
890 890