Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2026/03/17 11:14

From version 5.2
edited by teamwire003
on 2025/04/22 09:09
Change comment: SUP-348
To version 7.1
edited by teamwire001
on 2026/03/17 11:11
Change comment: DOC-539

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.teamwire003
1 +XWiki.teamwire001
Content
... ... @@ -57,11 +57,11 @@
57 57  
58 58  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
59 59  
60 -(% class="box warningmessage" %)
61 -(((
60 +{{warning}}
62 62  1:1 chats cannot be subsequently extended with additional users to form a group chat.
63 -)))
62 +{{/warning}}
64 64  
64 +
65 65  {{id name="02-groupchat"/}}
66 66  
67 67  == Group chat ==
... ... @@ -178,11 +178,11 @@
178 178  
179 179  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
180 180  
181 -(% class="box infomessage" %)
182 -(((
181 +{{info}}
183 183  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
184 -)))
183 +{{/info}}
185 185  
185 +
186 186  {{id name="02-voipcall-start"/}}
187 187  
188 188  == Start a call ==
... ... @@ -238,10 +238,9 @@
238 238  
239 239  The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire.
240 240  
241 -(% class="box infomessage" %)
242 -(((
241 +{{info}}
243 243  If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator.
244 -)))
243 +{{/info}}
245 245  
246 246  ## ##
247 247  [[image:Public.Applications.iOS.User-Manual.WebHome@emergency-1.png||width="280px"]]
... ... @@ -251,10 +251,9 @@
251 251  
252 252  == Usage ==
253 253  
254 -(% class="box infomessage" %)
255 -(((
253 +{{info}}
256 256  This feature requires permission to use your location and microphone in order to work correctly.
257 -)))
255 +{{/info}}
258 258  
259 259  Tap the  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen.
260 260  
... ... @@ -288,11 +288,11 @@
288 288  
289 289  This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
290 290  
291 -(% class="box infomessage" %)
292 -(((
289 +{{info}}
293 293  If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
294 -)))
291 +{{/info}}
295 295  
293 +
296 296  {{id name="02-pushtotalk-configure"/}}
297 297  
298 298  == Setup ==
... ... @@ -346,8 +346,8 @@
346 346  Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
347 347  
348 348  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **Location**
349 -If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat.
350 -You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
347 +If Teamwire has been granted access to your location data and GPS is enabled, you can send your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-pin.svg]] **current position or a POI** to the chat.
348 +You can also choose to share your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location** with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
351 351  
352 352  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-calendar.svg]] **Calendar**
353 353  Grant access to your calendar to select appointments from your calendar app and attach them.
... ... @@ -359,10 +359,9 @@
359 359  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
360 360  ## ##
361 361  
362 -(% class="box infomessage" %)
363 -(((
360 +{{info}}
364 364  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
365 -)))
362 +{{/info}}
366 366  
367 367  ## ##
368 368  [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
... ... @@ -403,8 +403,11 @@
403 403  
404 404  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
405 405  Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
406 -(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
407 407  
404 +{{warning cssClass="indent-1"}}
405 +Heads up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, use the [[Emergency alert>>doc:||anchor="02-emergencyalert"]] feature.
406 +{{/warning}}
407 +
408 408  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
409 409  Label your message as an announcement (text input turns green). Chat members can react to your message via  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
410 410  
... ... @@ -414,11 +414,11 @@
414 414  
415 415  All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
416 416  
417 -(% class="box infomessage" %)
418 -(((
417 +{{info}}
419 419  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
420 -)))
419 +{{/info}}
421 421  
421 +
422 422  {{id name="02-ownattentionmessages"/}}
423 423  
424 424  == Activity / Reactions ==
... ... @@ -439,54 +439,50 @@
439 439  Open the live map and check your current position by tapping on the map preview in the chat.
440 440  
441 441  ## ##
442 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]]
442 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-focus2.png||width="280px"]]
443 443  ## ##
444 444  
445 +In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
446 +
447 +By tapping the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] symbol, you can view a list of all chat members currently sharing their location.
448 +
445 445  {{id name="02-livelocation-duration"/}}
446 446  
447 447  == Sharing duration ==
448 448  
449 -As you start the live location feature, you can select for how long you want to share it.
453 +As you start the live location feature, you can select for how long you want to share your position. The remaining minutes / hours are visible in the chat and map view.
450 450  
451 -The remaining minutes / hours of the duration are shown in the chat and map view.
455 +Without further notification, the app will automatically stop sharing when the duration has been exceeded.
452 452  
453 -The app will automatically stop sharing when the duration has been exceeded without further notification.
454 454  
455 -
456 456  {{id name="02-livelocation-stop"/}}
457 457  
458 458  == Stop sharing manually ==
459 459  
460 -If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.**
462 +If you want to stop sharing your live location before the duration selected in the beginning, you can do so in the chat or map view by tapping **Stop sharing.**
461 461  
462 462  
463 -{{id name="02-livelocation-multiple"/}}
464 -
465 -== Multiple users sharing ==
466 -
467 -In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
468 -
469 -A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
470 -
471 -
472 472  {{id name="02-livelocation-additional"/}}
473 473  
474 474  == Additional features ==
475 475  
476 -The live map offers different tools and settings to view users and map material.
469 +The live map offers different actions and settings to view users and map material.
477 477  
478 478  * **Focus user**
479 479  Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
480 480  
481 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
482 -Tap on the symbol to center the view on your current location.
474 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
475 +Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
483 483  
484 484  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-regroup.svg]] **Regroup**
485 485  When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
486 486  
487 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
488 -Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
480 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
481 +Tap on the symbol to center the view on your current location.
489 489  
483 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] **Augmented Reality**
484 +Tap on the symbol to explore live locations [[in an augmented reality (AR) view>>doc:||anchor="02-livelocation-ar"]].
485 +
490 490  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-tune.svg]] **Map settings**
491 491  Tap on the symbol to open the map settings.
492 492  ## ##
... ... @@ -503,6 +503,37 @@
503 503  Enabled by default. Users who are in close proximity to each other are grouped together.
504 504  ## ##
505 505  
502 +{{id name="02-livelocation-directions"/}}
503 +
504 +== Get directions ==
505 +
506 +When you focus on a user, you will find detailed information about their current location.
507 +
508 +With the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] symbol you can open a dialog to see their coordinates, contact info, and even [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-direction.svg]] **Get the directions** to their current location. To follow the calculated route, you will be redirected to a maps app on your phone, e.g. Apple Maps or Google Maps.
509 +
510 +
511 +{{id name="02-livelocation-ar"/}}
512 +
513 +== AR Mode ==
514 +
515 +{{info}}
516 +This feature is still in beta phase.
517 +This feature is available on iOS app only and requires iOS 17 or newer.
518 +{{/info}}
519 +
520 +Tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] symbol to start the Augmented Reality (AR) mode. With your camera, you can see shared locations and user pins overlaid on the real world, helping you to exactly visualise where your colleagues are. This makes navigation more intuitive and adds a layer of spatial awareness, especially in complex or crowded environments.
521 +
522 +Every time you launch the AR camera view, the live locations become static reference points. The view is therefore based on the positions at the time the AR mode was started, even if you or others keep moving.
523 +
524 +## ##
525 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar2.png||width="280px"]]
526 +## ##
527 +
528 +To leave AR mode and go back to the **Map view**, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-map-view.svg]] symbol.
529 +
530 +You can also **split your screen** with the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-reduce.svg]] symbol to see both the AR camera view and map. Tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-expand.svg]] to expand the AR mode to full-screen view.
531 +
532 +
506 506  {{id name="02-drawonmap"/}}
507 507  
508 508  = Draw on map =
... ... @@ -510,7 +510,7 @@
510 510  This feature allows you to manually draw areas on the maps of shared locations and label them.
511 511  
512 512  ## ##
513 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-3.png||width="280px"]]
540 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area2.png||width="280px"]]
514 514  ## ##
515 515  
516 516  {{id name="02-drawonmap-draw"/}}
... ... @@ -525,13 +525,13 @@
525 525  
526 526  Tap **Cancel** to end the process and discard the area you've drawn.
527 527  
528 -(% class="box infomessage" %)
529 -(((
555 +{{info}}
530 530  When sharing a [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time.
531 531  
532 532  When sharing you [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later.
533 -)))
559 +{{/info}}
534 534  
561 +
535 535  {{id name="02-drawonmap-remove"/}}
536 536  
537 537  == Remove area ==
... ... @@ -540,13 +540,13 @@
540 540  
541 541  You can only remove those areas which you have drawn yourself.
542 542  
543 -(% class="box infomessage" %)
544 -(((
570 +{{info}}
545 545  Areas can be removed **when sharing your live location only.**
546 546  
547 547  When sharing a single location, you will not be able to remove an area later.
548 -)))
574 +{{/info}}
549 549  
576 +
550 550  {{id name="02-drawonmap-label"/}}
551 551  
552 552  == Area labels ==
... ... @@ -561,13 +561,13 @@
561 561  
562 562  You can only edit / remove labels for those areas which you have drawn yourself.
563 563  
564 -(% class="box infomessage" %)
565 -(((
591 +{{info}}
566 566  Labels can be edited / removed **when sharing your live location only.**
567 567  
568 568  When sharing a single location, you will not be able to edit / remove an area label later.
569 -)))
595 +{{/info}}
570 570  
597 +
571 571  {{id name="02-drawonmap-multiple"/}}
572 572  
573 573  == Multiple user areas ==
... ... @@ -579,7 +579,7 @@
579 579  You cannot edit / remove areas and labels of other chat participants.
580 580  
581 581  ## ##
582 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-4.png||width="280px"]]
609 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area3.png||width="280px"]]
583 583  ## ##
584 584  
585 585  {{id name="meaction"/}}
... ... @@ -606,11 +606,11 @@
606 606  
607 607  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app.
608 608  
609 -(% class="box infomessage" %)
610 -(((
636 +{{info}}
611 611  If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
612 -)))
638 +{{/info}}
613 613  
640 +
614 614  {{id name="02-forwardmessage"/}}
615 615  
616 616  == Forward ==
... ... @@ -649,10 +649,11 @@
649 649  
650 650  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] **Delete** to remove it permanently.
651 651  
652 -(% class="box infomessage" %)
653 -(((
679 +{{info}}
680 +In addition, [[chat admins>>||anchor="02-chatadministrators"]] are able remove your messages and attachments, too.
681 +
654 654  If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
655 -)))
683 +{{/info}}
656 656  
657 657  
658 658  {{id name="02-chatadministration"/}}
... ... @@ -696,11 +696,21 @@
696 696  You have multiple options to perform the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unread.svg]] **Mark as unread** action on a chat.
697 697  
698 698  * In your inbox, swipe right on the chat you want to mark as unread and select the action.
699 -* In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu.
727 +* In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu. 
700 700  ## ##
701 701  
730 +{{id name="chaction-unread-all"/}}
731 +
732 +== Mark all as read ==
733 +
734 +In addition to marking individual chats as read, you can manage all unread messages centrally.
735 +
736 +In your **inbox**, open the **Unread** tab. You will find all chats with new messages, and chats you have manually [[marked as unread>>doc:||anchor="chaction-unread"]].
737 +
738 +If you have unread messages, you will finde the button **Mark all as read** to clear the list in one easy step.
739 +
702 702  ## ##
703 -[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-2.png||width="280px"]]
741 +[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@mark-all-read.png||width="280px"]]
704 704  ## ##
705 705  
706 706  {{id name="chaction-pin"/}}
... ... @@ -721,11 +721,11 @@
721 721  
722 722  In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again.
723 723  
724 -(% class="box infomessage" %)
725 -(((
762 +{{info}}
726 726  A chat that receives an [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
727 -)))
764 +{{/info}}
728 728  
766 +
729 729  {{id name="chaction-favourite"/}}
730 730  
731 731  == Favourite ==
... ... @@ -763,10 +763,9 @@
763 763  
764 764  In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again.
765 765  
766 -(% class="box infomessage" %)
767 -(((
804 +{{info}}
768 768  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]].
769 -)))
806 +{{/info}}
770 770  
771 771  ## ##
772 772  [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-4.png||width="280px"]]
... ... @@ -806,13 +806,13 @@
806 806  
807 807  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
808 808  
809 -(% class="box infomessage" %)
810 -(((
846 +{{info}}
811 811  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
812 812  
813 813  Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]].
814 -)))
850 +{{/info}}
815 815  
852 +
816 816  {{id name="02-closechat"/}}
817 817  
818 818  == Close ==
... ... @@ -832,10 +832,9 @@
832 832  
833 833  If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
834 834  
835 -(% class="box infomessage" %)
836 -(((
872 +{{info}}
837 837  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
838 -)))
874 +{{/info}}
839 839  
840 840  ## ##
841 841  [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
... ... @@ -849,10 +849,9 @@
849 849  
850 850  Please note that attachments cannot be transferred to the mail.
851 851  
852 -(% class="box infomessage" %)
853 -(((
888 +{{info}}
854 854  If this option is not available to you, the feature may have been disabled by your Teamwire administrator.
855 -)))
890 +{{/info}}
856 856  
857 857  
858 858  {{id name="02-chatsettings"/}}
... ... @@ -859,15 +859,16 @@
859 859  
860 860  = Chat settings =
861 861  
862 -Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
897 +Open a chat and tap its chat title at the top to open the chat settings.
863 863  
864 -(% class="box infomessage" %)
865 -(((
899 +Among other things, here you can edit the title or add more users to the conversation.
900 +
901 +{{info}}
866 866  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
867 -)))
903 +{{/info}}
868 868  
869 869  ## ##
870 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
906 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||data-xwiki-image-style-border="true" width="280"]]
871 871  ## ##
872 872  
873 873  {{id name="02-chatavatar"/}}
... ... @@ -883,9 +883,9 @@
883 883  
884 884  == Title ==
885 885  
886 -Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
922 +Tap on the text below the chat avatar or the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-edit.svg]] icon to edit the chat title. Confirm the new title simply by pressing Enter.
887 887  
888 -If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
924 +If you want to fully **reset** the chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
889 889  
890 890  
891 891  {{id name="02-chatmode"/}}
... ... @@ -895,66 +895,93 @@
895 895  Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
896 896  
897 897  * **Normal**
898 -//Allow to send messages// enabled
934 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-toggle-on.svg]] "Allow to send messages" enabled
899 899  By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
900 900  
901 901  * **Broadcast**
902 -//Allow to send messages// disabled
938 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-toggle-off.svg]] "Allow to send messages" disabled
903 903  The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
904 904  ## ##
905 905  
906 -{{id name="02-chatadministrators"/}}
942 +{{id name="02-members"/}}
907 907  
908 -== Administrators ==
944 +== Members ==
909 909  
910 -This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
946 +This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] chat members of the current chat.
911 911  
912 -Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
948 +The tabs above the members list filter the users according to various criteria:
913 913  
914 -In a 1:1 chat, both members become chat administrator by default.
950 +* [[Admin>>doc:||anchor="02-chatadministrators"]]
951 +Chat administrators are labelled as "Admins" accordingly.
915 915  
916 -**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
953 +* [[Circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]]
954 +Circles that have been added to a chat are listed here. Tap on a circle to see its members.
917 917  
956 +* [[Bots>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-bots"]]
957 +Bots that have been added to a chat are listed here.
958 +## ##
918 918  
919 -{{id name="02-promotetoadmin"/}}
960 +{{id name="02-addmoremembers"/}}
920 920  
921 -=== Promote to chat admin ===
962 +=== Add members ===
922 922  
923 -In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
964 +In the members list tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] icon in the lower-right corner to open your list of contacts and add more users.
924 924  
925 925  
926 -{{id name="02-demoteadmin"/}}
967 +{{id name="02-removemembers"/}}
927 927  
928 -=== Demote chat admin ===
969 +=== Remove members ===
929 929  
930 -In the chat settings, ta [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
971 +Tap on a user, circle or bot in the members list and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] **Remove from chat**. Users who have been added via circle cannot be removed individually. You will have to remove the complete circle instead.
931 931  
932 -Chat admins can only remove the privileges of another chat admin, but not their own.
973 +## ##
974 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset4.png||data-xwiki-image-style-border="true" width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset3.png||data-xwiki-image-style-border="true" width="280"]]
975 +## ##
933 933  
934 934  
935 -{{id name="02-members"/}}
978 +{{id name="02-chatadministrators"/}}
936 936  
937 -== Members ==
980 +== Administrators ==
938 938  
939 -This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] members of the current chat incl. chat administrators.
982 +Chat administrators can perfom advanced actions in a group chat:
940 940  
941 -If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.**
984 +* Manage chat members (add and remove)
985 +* Manage chat administrators (promote and demote)
986 +* Delete any message and attachment
987 +* Close chat
988 +* Edit chat title and avatar
989 +* Edit chat mode
990 +## ##
942 942  
992 +**How does Teamwire decide who's chat admin?**
943 943  
944 -{{id name="02-addmoremembers"/}}
994 +* **In a **1:1 chat**, both members become chat administrator by default.**
945 945  
946 -=== Add members ===
996 +* **In group chats**, the creator of the chat is automatically promoted to chat administrator. This applies to all types; regardless of whether the chat was created by selecting users individually or by adding them via [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] and [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]].
947 947  
948 -Tap the uppermost option [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] **Add a Colleague to this Chat** above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.**
998 +* If the only administrator wants to leave the group chat, they are prompted to assign at least one other user as chat admin.
949 949  
1000 +* If the only administrator is deleted from the system (e.g. via the Teamwire Dashboard), another user will be randomly selected and automatically assigned as chat admin.
1001 +## ##
950 950  
951 -{{id name="02-removemembers"/}}
1003 +{{id name="02-promotetoadmin"/}}
952 952  
953 -=== Remove members ===
1005 +=== Promote chat admin ===
954 954  
955 -To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
1007 +Open the **Members** section in the chat settings. Tap on the relevant user in the members list and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] **Make as chat admin**. If the relevant user is part of a circle, tap on the circle to view its members.
956 956  
957 957  
1010 +{{id name="02-demoteadmin"/}}
1011 +
1012 +=== Demote chat admin ===
1013 +
1014 +Open the **Members** section in the chat settings. Tap on the relevant user in the members list (labelled "Admin") and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] **Dismiss as admin**.
1015 +
1016 +The tabs allow you to easily filter the members list by **Admins**.
1017 +
1018 +By the way: Chat admins can only revoke privileges of other admins, but not their own.
1019 +
1020 +
958 958  {{id name="02-readreceipts"/}}
959 959  
960 960  = Read receipts =
... ... @@ -963,10 +963,9 @@
963 963  
964 964  If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
965 965  
966 -(% class="box infomessage" %)
967 -(((
1029 +{{info}}
968 968  Your Teamwire administrator may disable read receipts for all users.
969 -)))
1031 +{{/info}}
970 970  
971 971  
972 972  {{id name="02-mediaoverview"/}}