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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2025/08/11 12:03
From version 6.1
edited by teamwire001
on 2025/08/11 11:58
Change comment: DOC-449
To version 3.1
edited by teamwire001
on 2023/08/31 09:09
Change comment: DOC-170, DOC-171, DOC-173, DOC-175, DOC-177, DOC-197

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Details

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Content
... ... @@ -275,7 +275,7 @@
275 275  
276 276  == Default circle ==
277 277  
278 -Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
278 +Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
279 279  
280 280  Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
281 281  
... ... @@ -346,14 +346,14 @@
346 346  Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
347 347  
348 348  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **Location**
349 -+If Teamwire has been granted access to your location data and GPS is enabled, you can send your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-pin.svg]] **current position or a POI** to the chat.
350 -You can also choose to share your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location** with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
349 +If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat.
350 +You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
351 351  
352 352  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-calendar.svg]] **Calendar**
353 353  Grant access to your calendar to select appointments from your calendar app and attach them.
354 354  
355 355  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-poll.svg]] **Poll**
356 -Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
356 +Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
357 357  
358 358  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon**
359 359  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
... ... @@ -368,30 +368,6 @@
368 368  [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
369 369  ## ##
370 370  
371 -{{id name="02-mentions"/}}
372 -
373 -= Mentions =
374 -
375 -Mention other chat members by typing an **@-symbol**.
376 -
377 -You can mention single users, multiple users, or use **@All** to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
378 -
379 -## ##
380 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_001.png||width="280"]]
381 -## ##
382 -
383 -When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an **@-symbol** in your inbox.
384 -
385 -## ##
386 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_002.png||width="280"]]
387 -## ##
388 -
389 -When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the **@-button** to jump directly to the mention(s).
390 -
391 -## ##
392 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_003.png||width="280"]]
393 -## ##
394 -
395 395  {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
396 396  
397 397  = Attention messages =
... ... @@ -402,7 +402,7 @@
402 402  ## ##
403 403  
404 404  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
405 -Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
381 +Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
406 406  (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
407 407  
408 408  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
... ... @@ -439,50 +439,54 @@
439 439  Open the live map and check your current position by tapping on the map preview in the chat.
440 440  
441 441  ## ##
442 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-focus2.png||width="280px"]]
418 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]]
443 443  ## ##
444 444  
445 -In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
446 -
447 -By tapping the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] symbol, you can view a list of all chat members currently sharing their location.
448 -
449 449  {{id name="02-livelocation-duration"/}}
450 450  
451 451  == Sharing duration ==
452 452  
453 -As you start the live location feature, you can select for how long you want to share your position. The remaining minutes / hours are visible in the chat and map view.
425 +As you start the live location feature, you can select for how long you want to share it.
454 454  
455 -Without further notification, the app will automatically stop sharing when the duration has been exceeded.
427 +The remaining minutes / hours of the duration are shown in the chat and map view.
456 456  
429 +The app will automatically stop sharing when the duration has been exceeded without further notification.
457 457  
431 +
458 458  {{id name="02-livelocation-stop"/}}
459 459  
460 460  == Stop sharing manually ==
461 461  
462 -If you want to stop sharing your live location before the duration selected in the beginning, you can do so in the chat or map view by tapping **Stop sharing.**
436 +If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.**
463 463  
464 464  
439 +{{id name="02-livelocation-multiple"/}}
440 +
441 +== Multiple users sharing ==
442 +
443 +In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
444 +
445 +A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
446 +
447 +
465 465  {{id name="02-livelocation-additional"/}}
466 466  
467 467  == Additional features ==
468 468  
469 -The live map offers different actions and settings to view users and map material.
452 +The live map offers different tools and settings to view users and map material.
470 470  
471 471  * **Focus user**
472 472  Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
473 473  
474 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
475 -Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
457 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
458 +Tap on the symbol to center the view on your current location.
476 476  
477 477  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-regroup.svg]] **Regroup**
478 478  When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
479 479  
480 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
481 -Tap on the symbol to center the view on your current location.
463 +* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
464 +Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
482 482  
483 -* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] **Augmented Reality**
484 -Tap on the symbol to explore live locations [[in an augmented reality (AR) view>>doc:||anchor="02-livelocation-ar"]].
485 -
486 486  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-tune.svg]] **Map settings**
487 487  Tap on the symbol to open the map settings.
488 488  ## ##
... ... @@ -494,42 +494,8 @@
494 494  
495 495  ** **Show user role**
496 496  If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
497 -
498 -** **Group users**
499 -Enabled by default. Users who are in close proximity to each other are grouped together.
500 500  ## ##
501 501  
502 -{{id name="02-livelocation-directions"/}}
503 -
504 -== Get directions ==
505 -
506 -When you focus on a user, you will find detailed information about their current location.
507 -
508 -With the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] symbol you can open a dialog to see their coordinates, contact info, and even [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-direction.svg]] **Get the directions** to their current location. To follow the calculated route, you will be redirected to a maps app on your phone, e.g. Apple Maps or Google Maps.
509 -
510 -
511 -{{id name="02-livelocation-ar"/}}
512 -
513 -== AR Mode ==
514 -
515 -{{info}}
516 -This feature is still in beta phase.
517 -This feature is available on iOS app only and requires iOS 17 or newer.
518 -{{/info}}
519 -
520 -Tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] symbol to start the Augmented Reality (AR) mode. With your camera, you can see shared locations and user pins overlaid on the real world, helping you to exactly visualise where your colleagues are. This makes navigation more intuitive and adds a layer of spatial awareness, especially in complex or crowded environments.
521 -
522 -Every time you launch the AR camera view, the live locations become static reference points. The view is therefore based on the positions at the time the AR mode was started, even if you or others keep moving.
523 -
524 -## ##
525 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar2.png||width="280px"]]
526 -## ##
527 -
528 -To leave AR mode and go back to the **Map view**, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-map-view.svg]] symbol.
529 -
530 -You can also **split your screen** with the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-reduce.svg]] symbol to see both the AR camera view and map. Tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-expand.svg]] to expand the AR mode to full-screen view.
531 -
532 -
533 533  {{id name="02-drawonmap"/}}
534 534  
535 535  = Draw on map =
... ... @@ -537,7 +537,7 @@
537 537  This feature allows you to manually draw areas on the maps of shared locations and label them.
538 538  
539 539  ## ##
540 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area2.png||width="280px"]]
486 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-3.png||width="280px"]]
541 541  ## ##
542 542  
543 543  {{id name="02-drawonmap-draw"/}}
... ... @@ -606,7 +606,7 @@
606 606  You cannot edit / remove areas and labels of other chat participants.
607 607  
608 608  ## ##
609 -[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area3.png||width="280px"]]
555 +[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-4.png||width="280px"]]
610 610  ## ##
611 611  
612 612  {{id name="meaction"/}}
... ... @@ -647,25 +647,6 @@
647 647  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
648 648  
649 649  
650 -{{id name="02-pinmessage"/}}
651 -
652 -== Pin ==
653 -
654 -By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
655 -
656 -[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-pin.png||data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu.
657 -
658 -Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] **Pin** and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
659 -
660 -To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin**.
661 -
662 -{{info}}
663 -When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
664 -
665 -**A maximum of five messages can be pinned at the same time.** If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
666 -{{/info}}
667 -
668 -
669 669  {{id name="02-deletemessage"/}}
670 670  
671 671  == Delete ==
... ... @@ -857,7 +857,7 @@
857 857  * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
858 858  ## ##
859 859  
860 -If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
787 +In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
861 861  
862 862  (% class="box infomessage" %)
863 863  (((
... ... @@ -949,14 +949,18 @@
949 949  
950 950  In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
951 951  
879 +(% class="box infomessage" %)
880 +(((
881 +The admin promotion cannot be revoked.
882 +)))
952 952  
953 953  {{id name="02-demoteadmin"/}}
954 954  
955 955  === Demote chat admin ===
956 956  
957 -In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
888 +The admin promotion cannot be revoked.
958 958  
959 -Chat admins can only remove the privileges of another chat admin, but not their own.
890 +You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
960 960  
961 961  
962 962  {{id name="02-members"/}}