Changes for page b. Chats and Messaging

Last modified by teamwire003 on 2025/10/09 15:53

From version 6.5
edited by teamwire003
on 2025/10/09 15:53
Change comment: DOC-476
To version 6.4
edited by teamwire003
on 2025/10/09 15:39
Change comment: DOC-476

Summary

Details

Page properties
Content
... ... @@ -57,11 +57,11 @@
57 57  
58 58  If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
59 59  
60 -{{warning}}
60 +(% class="box warningmessage" %)
61 +(((
61 61  1:1 chats cannot be subsequently extended with additional users to form a group chat.
62 -{{/warning}}
63 +)))
63 63  
64 -
65 65  {{id name="02-groupchat"/}}
66 66  
67 67  == Group chat ==
... ... @@ -178,11 +178,11 @@
178 178  
179 179  There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
180 180  
181 -{{info}}
181 +(% class="box infomessage" %)
182 +(((
182 182  If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
183 -{{/info}}
184 +)))
184 184  
185 -
186 186  {{id name="02-voipcall-start"/}}
187 187  
188 188  == Start a call ==
... ... @@ -238,9 +238,10 @@
238 238  
239 239  The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire.
240 240  
241 -{{info}}
241 +(% class="box infomessage" %)
242 +(((
242 242  If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator.
243 -{{/info}}
244 +)))
244 244  
245 245  ## ##
246 246  [[image:Public.Applications.iOS.User-Manual.WebHome@emergency-1.png||width="280px"]]
... ... @@ -250,9 +250,10 @@
250 250  
251 251  == Usage ==
252 252  
253 -{{info}}
254 +(% class="box infomessage" %)
255 +(((
254 254  This feature requires permission to use your location and microphone in order to work correctly.
255 -{{/info}}
257 +)))
256 256  
257 257  Tap the  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen.
258 258  
... ... @@ -286,11 +286,11 @@
286 286  
287 287  This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
288 288  
289 -{{info}}
291 +(% class="box infomessage" %)
292 +(((
290 290  If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
291 -{{/info}}
294 +)))
292 292  
293 -
294 294  {{id name="02-pushtotalk-configure"/}}
295 295  
296 296  == Setup ==
... ... @@ -357,9 +357,10 @@
357 357  This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
358 358  ## ##
359 359  
360 -{{info}}
362 +(% class="box infomessage" %)
363 +(((
361 361  Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
362 -{{/info}}
365 +)))
363 363  
364 364  ## ##
365 365  [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
... ... @@ -400,11 +400,8 @@
400 400  
401 401  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
402 402  Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
406 +(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
403 403  
404 -{{warning cssClass="indent-1"}}
405 -Heads up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, use the [[Emergency alert>>doc:||anchor="02-emergencyalert"]] feature.
406 -{{/warning}}
407 -
408 408  * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
409 409  Label your message as an announcement (text input turns green). Chat members can react to your message via  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
410 410  
... ... @@ -414,11 +414,11 @@
414 414  
415 415  All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
416 416  
417 -{{info}}
417 +(% class="box infomessage" %)
418 +(((
418 418  If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
419 -{{/info}}
420 +)))
420 420  
421 -
422 422  {{id name="02-ownattentionmessages"/}}
423 423  
424 424  == Activity / Reactions ==
... ... @@ -552,13 +552,13 @@
552 552  
553 553  Tap **Cancel** to end the process and discard the area you've drawn.
554 554  
555 -{{info}}
555 +(% class="box infomessage" %)
556 +(((
556 556  When sharing a [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time.
557 557  
558 558  When sharing you [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later.
559 -{{/info}}
560 +)))
560 560  
561 -
562 562  {{id name="02-drawonmap-remove"/}}
563 563  
564 564  == Remove area ==
... ... @@ -567,13 +567,13 @@
567 567  
568 568  You can only remove those areas which you have drawn yourself.
569 569  
570 -{{info}}
570 +(% class="box infomessage" %)
571 +(((
571 571  Areas can be removed **when sharing your live location only.**
572 572  
573 573  When sharing a single location, you will not be able to remove an area later.
574 -{{/info}}
575 +)))
575 575  
576 -
577 577  {{id name="02-drawonmap-label"/}}
578 578  
579 579  == Area labels ==
... ... @@ -588,13 +588,13 @@
588 588  
589 589  You can only edit / remove labels for those areas which you have drawn yourself.
590 590  
591 -{{info}}
591 +(% class="box infomessage" %)
592 +(((
592 592  Labels can be edited / removed **when sharing your live location only.**
593 593  
594 594  When sharing a single location, you will not be able to edit / remove an area label later.
595 -{{/info}}
596 +)))
596 596  
597 -
598 598  {{id name="02-drawonmap-multiple"/}}
599 599  
600 600  == Multiple user areas ==
... ... @@ -633,11 +633,11 @@
633 633  
634 634  Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app.
635 635  
636 -{{info}}
636 +(% class="box infomessage" %)
637 +(((
637 637  If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
638 -{{/info}}
639 +)))
639 639  
640 -
641 641  {{id name="02-forwardmessage"/}}
642 642  
643 643  == Forward ==
... ... @@ -749,11 +749,11 @@
749 749  
750 750  In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again.
751 751  
752 -{{info}}
752 +(% class="box infomessage" %)
753 +(((
753 753  A chat that receives an [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
754 -{{/info}}
755 +)))
755 755  
756 -
757 757  {{id name="chaction-favourite"/}}
758 758  
759 759  == Favourite ==
... ... @@ -791,9 +791,10 @@
791 791  
792 792  In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again.
793 793  
794 -{{info}}
794 +(% class="box infomessage" %)
795 +(((
795 795  If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]].
796 -{{/info}}
797 +)))
797 797  
798 798  ## ##
799 799  [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-4.png||width="280px"]]
... ... @@ -833,13 +833,13 @@
833 833  
834 834  To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
835 835  
836 -{{info}}
837 +(% class="box infomessage" %)
838 +(((
837 837  If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
838 838  
839 839  Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]].
840 -{{/info}}
842 +)))
841 841  
842 -
843 843  {{id name="02-closechat"/}}
844 844  
845 845  == Close ==
... ... @@ -859,9 +859,10 @@
859 859  
860 860  If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** the chat in the same way.
861 861  
862 -{{info}}
863 +(% class="box infomessage" %)
864 +(((
863 863  If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
864 -{{/info}}
866 +)))
865 865  
866 866  ## ##
867 867  [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
... ... @@ -875,9 +875,10 @@
875 875  
876 876  Please note that attachments cannot be transferred to the mail.
877 877  
878 -{{info}}
880 +(% class="box infomessage" %)
881 +(((
879 879  If this option is not available to you, the feature may have been disabled by your Teamwire administrator.
880 -{{/info}}
883 +)))
881 881  
882 882  
883 883  {{id name="02-chatsettings"/}}
... ... @@ -886,9 +886,10 @@
886 886  
887 887  Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
888 888  
889 -{{info}}
892 +(% class="box infomessage" %)
893 +(((
890 890  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
891 -{{/info}}
895 +)))
892 892  
893 893  ## ##
894 894  [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
... ... @@ -996,9 +996,10 @@
996 996  
997 997  If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
998 998  
999 -{{info}}
1003 +(% class="box infomessage" %)
1004 +(((
1000 1000  Your Teamwire administrator may disable read receipts for all users.
1001 -{{/info}}
1006 +)))
1002 1002  
1003 1003  
1004 1004  {{id name="02-mediaoverview"/}}