Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2026/03/17 11:14

From version 6.6
edited by teamwire003
on 2025/11/21 07:23
Change comment: DOC-498
To version 7.1
edited by teamwire001
on 2026/03/17 11:11
Change comment: DOC-539

Summary

Details

Page properties
Author
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1 -XWiki.teamwire003
1 +XWiki.teamwire001
Content
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894 894  
895 895  = Chat settings =
896 896  
897 -Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
897 +Open a chat and tap its chat title at the top to open the chat settings.
898 898  
899 +Among other things, here you can edit the title or add more users to the conversation.
900 +
899 899  {{info}}
900 900  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
901 901  {{/info}}
902 902  
903 903  ## ##
904 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
906 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||data-xwiki-image-style-border="true" width="280"]]
905 905  ## ##
906 906  
907 907  {{id name="02-chatavatar"/}}
... ... @@ -917,9 +917,9 @@
917 917  
918 918  == Title ==
919 919  
920 -Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
922 +Tap on the text below the chat avatar or the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-edit.svg]] icon to edit the chat title. Confirm the new title simply by pressing Enter.
921 921  
922 -If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
924 +If you want to fully **reset** the chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
923 923  
924 924  
925 925  {{id name="02-chatmode"/}}
... ... @@ -929,75 +929,93 @@
929 929  Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
930 930  
931 931  * **Normal**
932 -//Allow to send messages// enabled
934 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-toggle-on.svg]] "Allow to send messages" enabled
933 933  By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
934 934  
935 935  * **Broadcast**
936 -//Allow to send messages// disabled
938 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-toggle-off.svg]] "Allow to send messages" disabled
937 937  The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
938 938  ## ##
939 939  
940 -{{id name="02-chatadministrators"/}}
942 +{{id name="02-members"/}}
941 941  
942 -== Administrators ==
944 +== Members ==
943 943  
944 -This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
946 +This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] chat members of the current chat.
945 945  
946 -Chat administrators can perfom advanced actions in a group chat:
948 +The tabs above the members list filter the users according to various criteria:
947 947  
948 -* Manage chat members (add and remove)
949 -* Manage chat administrators (promote and demote)
950 -* Delete any message and attachment
951 -* Close the chat
952 -* Edit the chat title
953 -* Edit the chat mode
954 -* Edit the "Mute chat" permission (allow and disallow)
950 +* [[Admin>>doc:||anchor="02-chatadministrators"]]
951 +Chat administrators are labelled as "Admins" accordingly.
952 +
953 +* [[Circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]]
954 +Circles that have been added to a chat are listed here. Tap on a circle to see its members.
955 +
956 +* [[Bots>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-bots"]]
957 +Bots that have been added to a chat are listed here.
955 955  ## ##
956 956  
957 -In a 1:1 chat, both members become chat administrator by default.
960 +{{id name="02-addmoremembers"/}}
958 958  
959 -**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
962 +=== Add members ===
960 960  
964 +In the members list tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] icon in the lower-right corner to open your list of contacts and add more users.
961 961  
962 -{{id name="02-promotetoadmin"/}}
963 963  
964 -=== Promote to chat admin ===
967 +{{id name="02-removemembers"/}}
965 965  
966 -In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
969 +=== Remove members ===
967 967  
971 +Tap on a user, circle or bot in the members list and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] **Remove from chat**. Users who have been added via circle cannot be removed individually. You will have to remove the complete circle instead.
968 968  
969 -{{id name="02-demoteadmin"/}}
973 +## ##
974 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset4.png||data-xwiki-image-style-border="true" width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset3.png||data-xwiki-image-style-border="true" width="280"]]
975 +## ##
970 970  
971 -=== Demote chat admin ===
972 972  
973 -In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
978 +{{id name="02-chatadministrators"/}}
974 974  
975 -Chat admins can only remove the privileges of another chat admin, but not their own.
980 +== Administrators ==
976 976  
982 +Chat administrators can perfom advanced actions in a group chat:
977 977  
978 -{{id name="02-members"/}}
984 +* Manage chat members (add and remove)
985 +* Manage chat administrators (promote and demote)
986 +* Delete any message and attachment
987 +* Close chat
988 +* Edit chat title and avatar
989 +* Edit chat mode
990 +## ##
979 979  
980 -== Members ==
992 +**How does Teamwire decide who's chat admin?**
981 981  
982 -This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] members of the current chat incl. chat administrators.
994 +* **In a **1:1 chat**, both members become chat administrator by default.**
983 983  
984 -If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.**
996 +* **In group chats**, the creator of the chat is automatically promoted to chat administrator. This applies to all types; regardless of whether the chat was created by selecting users individually or by adding them via [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] and [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]].
985 985  
998 +* If the only administrator wants to leave the group chat, they are prompted to assign at least one other user as chat admin.
986 986  
987 -{{id name="02-addmoremembers"/}}
1000 +* If the only administrator is deleted from the system (e.g. via the Teamwire Dashboard), another user will be randomly selected and automatically assigned as chat admin.
1001 +## ##
988 988  
989 -=== Add members ===
1003 +{{id name="02-promotetoadmin"/}}
990 990  
991 -Tap the uppermost option [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] **Add a Colleague to this Chat** above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.**
1005 +=== Promote chat admin ===
992 992  
1007 +Open the **Members** section in the chat settings. Tap on the relevant user in the members list and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] **Make as chat admin**. If the relevant user is part of a circle, tap on the circle to view its members.
993 993  
994 -{{id name="02-removemembers"/}}
995 995  
996 -=== Remove members ===
1010 +{{id name="02-demoteadmin"/}}
997 997  
998 -To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
1012 +=== Demote chat admin ===
999 999  
1014 +Open the **Members** section in the chat settings. Tap on the relevant user in the members list (labelled "Admin") and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] **Dismiss as admin**.
1000 1000  
1016 +The tabs allow you to easily filter the members list by **Admins**.
1017 +
1018 +By the way: Chat admins can only revoke privileges of other admins, but not their own.
1019 +
1020 +
1001 1001  {{id name="02-readreceipts"/}}
1002 1002  
1003 1003  = Read receipts =