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Changes for page b. Chats and Messaging

Last modified by teamwire001 on 2026/03/17 11:14
From version 7.2
edited by teamwire001
on 2026/03/17 11:14
Change comment: DOC-539
To version 6.5
edited by teamwire003
on 2025/10/09 15:53
Change comment: DOC-476

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Author
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1 -XWiki.teamwire001
1 +XWiki.teamwire003
Content
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724 724  You have multiple options to perform the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unread.svg]] **Mark as unread** action on a chat.
725 725  
726 726  * In your inbox, swipe right on the chat you want to mark as unread and select the action.
727 -* In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu. 
727 +* In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu.
728 728  ## ##
729 729  
730 -{{id name="chaction-unread-all"/}}
731 -
732 -== Mark all as read ==
733 -
734 -In addition to marking individual chats as read, you can manage all unread messages centrally.
735 -
736 -In your **inbox**, open the **Unread** tab. You will find all chats with new messages, and chats you have manually [[marked as unread>>doc:||anchor="chaction-unread"]].
737 -
738 -If you have unread messages, you will finde the button **Mark all as read** to clear the list in one easy step.
739 -
740 740  ## ##
741 -[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@mark-all-read.png||width="280px"]]
731 +[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-2.png||width="280px"]]
742 742  ## ##
743 743  
744 744  {{id name="chaction-pin"/}}
... ... @@ -894,16 +894,14 @@
894 894  
895 895  = Chat settings =
896 896  
897 -Open a chat and tap its chat title at the top to open the chat settings.
887 +Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
898 898  
899 -Among other things, here you can edit the title or add more users to the conversation.
900 -
901 901  {{info}}
902 902  Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
903 903  {{/info}}
904 904  
905 905  ## ##
906 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||data-xwiki-image-style-border="true" width="280"]]
894 +[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
907 907  ## ##
908 908  
909 909  {{id name="02-chatavatar"/}}
... ... @@ -919,9 +919,9 @@
919 919  
920 920  == Title ==
921 921  
922 -Tap on the text below the chat avatar or the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-edit.svg]] icon to edit the chat title. Confirm the new title simply by pressing Enter.
910 +Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
923 923  
924 -If you want to fully **reset** the chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
912 +If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
925 925  
926 926  
927 927  {{id name="02-chatmode"/}}
... ... @@ -931,93 +931,75 @@
931 931  Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
932 932  
933 933  * **Normal**
934 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-toggle-on.svg]] "Allow to send messages" enabled
922 +//Allow to send messages// enabled
935 935  By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
936 936  
937 937  * **Broadcast**
938 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-toggle-off.svg]] "Allow to send messages" disabled
926 +//Allow to send messages// disabled
939 939  The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
940 940  ## ##
941 941  
942 -{{id name="02-members"/}}
930 +{{id name="02-chatadministrators"/}}
943 943  
944 -== Members ==
932 +== Administrators ==
945 945  
946 -This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] chat members of the current chat.
934 +This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
947 947  
948 -The tabs above the members list filter the users according to various criteria:
936 +Chat administrators can perfom advanced actions in a group chat:
949 949  
950 -* [[Admin>>doc:||anchor="02-chatadministrators"]]
951 -Chat administrators are labelled as "Admins" accordingly.
952 -
953 -* [[Circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]]
954 -Circles that have been added to a chat are listed here. Tap on a circle to see its members.
955 -
956 -* [[Bots>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-bots"]]
957 -Bots that have been added to a chat are listed here.
938 +* Manage chat members (add and remove)
939 +* Manage chat administrators (promote and demote)
940 +* Delete any message and attachment
941 +* Close the chat
942 +* Edit the chat title
943 +* Edit the chat mode
944 +* Edit the "Mute chat" permission (allow and disallow)
958 958  ## ##
959 959  
960 -{{id name="02-addmoremembers"/}}
947 +In a 1:1 chat, both members become chat administrator by default.
961 961  
962 -=== Add members ===
949 +**In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
963 963  
964 -In the members list tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] icon in the lower-right corner to open your list of contacts and add more users.
965 965  
952 +{{id name="02-promotetoadmin"/}}
966 966  
967 -{{id name="02-removemembers"/}}
954 +=== Promote to chat admin ===
968 968  
969 -=== Remove members ===
956 +In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
970 970  
971 -Tap on a user, circle or bot in the members list and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] **Remove from chat**. Users who have been added via circle cannot be removed individually. You will have to remove the complete circle instead.
972 972  
973 -## ##
974 -[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset4.png||data-xwiki-image-style-border="true" width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset3.png||data-xwiki-image-style-border="true" width="280"]]
975 -## ##
959 +{{id name="02-demoteadmin"/}}
976 976  
961 +=== Demote chat admin ===
977 977  
978 -{{id name="02-chatadministrators"/}}
963 +In the chat settings, tap  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
979 979  
980 -== Administrators ==
965 +Chat admins can only remove the privileges of another chat admin, but not their own.
981 981  
982 -Chat administrators can perfom advanced actions in a group chat:
983 983  
984 -* Manage chat members (add and remove)
985 -* Manage chat administrators (promote and demote)
986 -* Delete any message and attachment
987 -* Close chat
988 -* Edit chat title and avatar
989 -* Edit chat mode
990 -## ##
968 +{{id name="02-members"/}}
991 991  
992 -**How does Teamwire decide who's chat admin?**
970 +== Members ==
993 993  
994 -* **In a 1:1 chat**, both members become chat administrator by default.
972 +This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] members of the current chat incl. chat administrators.
995 995  
996 -* **In group chats**, the creator of the chat is automatically promoted to chat administrator. This applies to all types; regardless of whether the chat was created by selecting users individually or by adding them via [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] and [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]].
974 +If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.**
997 997  
998 -* If the only administrator wants to leave the group chat, they are prompted to assign at least one other user as chat admin.
999 999  
1000 -* If the only administrator is deleted from the system (e.g. via the Teamwire Dashboard), another user will be randomly selected and automatically assigned as chat admin.
1001 -## ##
977 +{{id name="02-addmoremembers"/}}
1002 1002  
1003 -{{id name="02-promotetoadmin"/}}
979 +=== Add members ===
1004 1004  
1005 -=== Promote chat admin ===
981 +Tap the uppermost option [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] **Add a Colleague to this Chat** above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.**
1006 1006  
1007 -Open the **Members** section in the chat settings. Tap on the relevant user in the members list and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] **Make as chat admin**. If the relevant user is part of a circle, tap on the circle to view its members.
1008 1008  
984 +{{id name="02-removemembers"/}}
1009 1009  
1010 -{{id name="02-demoteadmin"/}}
986 +=== Remove members ===
1011 1011  
1012 -=== Demote chat admin ===
988 +To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
1013 1013  
1014 -Open the **Members** section in the chat settings. Tap on the relevant user in the members list (labelled "Admin") and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] **Dismiss as admin**.
1015 1015  
1016 -The tabs allow you to easily filter the members list by **Admins**.
1017 -
1018 -By the way: Chat admins can only revoke privileges of other admins, but not their own.
1019 -
1020 -
1021 1021  {{id name="02-readreceipts"/}}
1022 1022  
1023 1023  = Read receipts =