Wiki source code of b. Chats and Messaging

Version 1.2 by teamwire001 on 2021/12/13 13:39

version	line-number	content
1.2	1	Starting Teamwire, the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-tabmessages.png\|\|height="20"]] Messages tab is shown by default. It shows all chats you are involved in.
1.1	2
1.2	3	As you receive new messages, you will find a badge counter on the Chats tab indicating the number of unread texts.
1.1	4
	5
	6	{{id name="02-inbox"/}}
	7
	8	= Inbox =
	9
1.2	10	When receiving new messages, the chat concerned is also provided with a badge on the number of unread texts. This badge will disappear after you have visited the chat. Inside the chat, new messages are visually indicated from already read content by a separator.
1.1	11
	12
	13	{{id name="02-filter"/}}
	14
	15	== Filter ==
	16
	17	You can filter your inbox by four criteria. To do so, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-dropdown.png\|\|height="12"]] drop-down menu atop your messages and select the type of chat concerned.
	18
	19	* All chats
	20	As the app is being started, this is its default view. This filter shows both 1:1 chats and group chats. Archived chats are not being shown.
	21
	22	* 1:1 chats
	23	This filter shows 1:1 conversations only. Archived 1:1 chats are being displayed as well.
	24	A 1:1 chat is a conversation with exactly one other user.
	25
	26	* Group chats
	27	Only group conversations are being shown. Archived group chats are being displayed as well.
	28
	29	* Archived chats
	30	All archived chats are being shown - for both 1:1 chats and group chats.
1.2	31	## ##
1.1	32
	33	{{id name="02-search"/}}
	34
	35	== Search ==
	36
1.2	37	Swiping down in your inbox will make the search bar appear atop your messages. The search will look up for chat titles, contacts, circles and lists, and message content. To stop and leave the search bar, tap Cancel.
1.1	38
	39
	40	{{id name="02-createnewchat"/}}
	41
1.2	42	= Create a chat =
1.1	43
1.2	44	To create a new chat, use the button [[image:Public.Applications.iOS.User-Manual.WebHome@icon-newchat.png\|\|height="20"]] in the upper right corner of the screen. You can choose from the following options.
1.1	45
1.2	46	* 1:1 Chat
	47	* Group Chat
	48	* Broadcast
	49	* Federated Chat
	50	## ##
1.1	51
1.2	52	{{id name="02-onetoonechat"/}}
1.1	53
1.2	54	== 1:1 chat ==
1.1	55
1.2	56	Select a [[participant>>doc:\|\|anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:\|\|anchor="02-chatcontentsandactions"]] can be used.
1.1	57
1.2	58	If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:\|\|anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:\|\|anchor="02-groupchat"]]).
1.1	59
1.2	60	(% class="box warningmessage" %)
	61	(((
	62	1:1 chats cannot be subsequently extended with additional users to form a group chat.
	63	)))
1.1	64
1.2	65	{{id name="02-groupchat"/}}
1.1	66
1.2	67	== Group chat ==
1.1	68
1.2	69	Select one or more [[participants>>doc:\|\|anchor="02-selectparticipants"]], set a [[chat title>>doc:\|\|anchor="02-definechattitle"]] and define [[further settings>>doc:\|\|anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
1.1	70
1.2	71	More information about chat content and actions are available [[here>>doc:\|\|anchor="02-chatcontentsandactions"]].
1.1	72
	73
1.2	74	{{id name="02-broadcastchat"/}}
1.1	75
1.2	76	== Broadcast chat ==
1.1	77
1.2	78	A broadcast chat is a group chat with the [[broadcast mode>>doc:\|\|anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
1.1	79
1.2	80	Select one or more [[participants>>doc:\|\|anchor="02-selectparticipants"]], set a [[chat title>>doc:\|\|anchor="02-definechattitle"]] and define [[further settings>>doc:\|\|anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
1.1	81
1.2	82	More information about the broadcast chat mode [[here>>doc:\|\|anchor="02-chatmode"]].
1.1	83
	84
1.2	85	{{id name="02-federatedchat"/}}
1.1	86
1.2	87	== Federated chat ==
1.1	88
1.2	89	Federated chats allow communicating with users from other Teamwire Servers.
1.1	90
1.2	91	Select one or more [[participants>>doc:\|\|anchor="02-selectparticipants"]], set a [[chat title>>doc:\|\|anchor="02-definechattitle"]] and define [[further settings>>doc:\|\|anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
1.1	92
	93
1.2	94	{{id name="02-federatedchat-contacts"/}}
1.1	95
1.2	96	=== Available contacts ===
1.1	97
1.2	98	The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin.
	99
	100	Currently it is currently not possible to add more chat members to the chat later.
	101
	102
	103	{{id name="02-federatedchat-content"/}}
	104
	105	=== Available chat content ===
	106
	107	The range of [[chat content>>doc:\|\|anchor="02-chatcontentsandactions"]] is limited.
	108
	109	Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files. Attention messages are not supported at the moment.
	110
	111
	112	{{id name="02-federatedchat-removed"/}}
	113
	114	=== Removed federations ===
	115
	116	If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:\|\|anchor="02-closechat"]], the chat history remains available for all members and can still be read.
	117
	118
	119	{{id name="02-selectparticipants"/}}
	120
	121	== Select participants ==
	122
	123	Select one or more users from your list of contacts by tapping the checkbox next to the user's name.
	124
	125	Already selected contacts are indicated with an [[image:Public.Applications.iOS.User-Manual.WebHome@icon-checked.png\|\|height="20"]] and can be deselected by re-tapping.
	126
	127	You can combine contacts, lists, circles and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there.
	128
	129	Please note the maximum of members that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
	130
1.1	131	## ##
1.2	132	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__CreateChat1.png\|\|height="581" width="280"]]
	133	## ##
	134
	135	Your contacts are split into four types and are listed per section.
	136
	137	* [[Contacts>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-contacts"]]
	138	* [[Lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-lists"]]
	139	* [[Circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-circles"]]
	140	* [[Bots>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-bots"]]
	141	## ##
	142
	143	Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the search bar, to find your contacts, lists, circles and bots per section.
	144
	145
	146	{{id name="02-definechattitle"/}}
	147
	148	== Define chat title ==
	149
	150	Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:\|\|anchor="02-chatsettings"]]. For group chats, setting a title is mandatory.
	151
	152	## ##
	153	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__CreateChat2.png\|\|height="581" width="280"]]
	154	## ##
	155
1.1	156	{{id name="02-definefurthersettings"/}}
	157
	158	== Define further settings ==
	159
	160	* Allow to mute notifications
1.2	161	Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
	162
1.1	163	* Alert Chat
1.2	164	This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:\|\|anchor="02-attentionmessages"]] chapter.
	165	## ##
1.1	166
1.2	167	After defining all further settings, tap Create to enter the new chat automatically and you will be able to compose your first message.
1.1	168
	169
	170	{{id name="02-emergencyalert"/}}
	171
1.2	172	= Emergency alert (SOS button) =
1.1	173
1.2	174	By using the emergency button, you can quickly create a new alert chat with a predefined group of users. When creating an alert, your location data (GPS) will be requested and a voice message will be recorded - both being shared with the chat members.
1.1	175
1.2	176	An alert will use a special notification sound to be noticed by the chat members and becomes more prominent in their inboxes. More information are available at the [[Attention messages>>doc:\|\|anchor="02-alertmessages"]] chapter.
1.1	177
1.2	178	(% class="box infomessage" %)
	179	(((
	180	If the SOS button is not available to you, the feature may have been disabled by your Teamwire administrator.
	181	)))
1.1	182
1.2	183	{{id name="02-emergencyalert-configure"/}}
1.1	184
1.2	185	== Set up the SOS button ==
1.1	186
1.2	187	The group of chat members contacted via the SOS button can be defined at [[Profile > Message settings > SOS Group>>doc:Public.Applications.iOS.User-Manual.Settings.WebHome\|\|anchor="05-sosgroup"]]. If you do not define a recipient here, you will have to manually select a circle or list each time you use the button. If your device is managed by a mobile device management, your Teamwire admin may has already set an SOS group which you will not be able to change.
1.1	188
	189
1.2	190	{{id name="02-emergencyalert-usage"/}}
1.1	191
1.2	192	== Use the SOS button ==
1.1	193
1.2	194	In your inbox, open the emergency menu by swiping your screen to the right.
	195
	196	## ##
	197	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__SOS_Button.png\|\|height="581" width="280"]]
	198	## ##
	199
	200	The SOS button will locate your current position via GPS (if Teamwire has been granted access to your location) and will request you to record a voice message (if Teamwire has been granted access to your microphone) to send both information to the chat.
	201
1.1	202	To record a voice message
	203
	204	* tap the button once to start a 30 seconds record timer or
	205	* tap and hold the button as long as you want to record your message.
1.2	206	## ##
1.1	207
1.2	208	Afterwards, your location and voice message will be sent to a predefined group of users.
1.1	209
	210
1.2	211	{{id name="02-pushtotalk"/}}
	212
	213	= Push-to-Talk =
	214
	215	This feature turns your Teamwire app into a walkie talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
	216
	217	(% class="box infomessage" %)
1.1	218	(((
1.2	219	If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
1.1	220	)))
	221
1.2	222	{{id name="02-pushtotalk-configure"/}}
	223
	224	== Set up Push-to-Talk ==
	225
	226	In you inbox, use the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-ptt.png\|\|height="20"]] icon in the upper right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required.
	227
	228	As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.iOS.User-Manual.WebHome@icon-pttmute.png\|\|height="20"]] whether new messages received in your active channel will be played via speaker or if they are muted.
	229
	230	Use [[image:Public.Applications.iOS.User-Manual.WebHome@icon-pttdeselect.png\|\|height="20"]] to remove your current selection of chats.
	231
1.1	232	## ##
1.2	233	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__PTT_Selection.png\|\|height="583" width="280"]]
	234	## ##
	235
	236	{{id name="02-pushtotalk-usage"/}}
	237
	238	== Use Push-to-Talk ==
	239
	240	Your Push-to-Talk chats are displayed at the bottom of the inbox. Simply swipe to switch between your Push-to-Talk chats.
	241
	242	Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
	243
	244	## ##
	245	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__PTT_Inbox.png\|\|height="583" width="280"]]
	246	## ##
	247
1.1	248	{{id name="02-chatcontentsandactions"/}}
	249
1.2	250	= Chat content and actions =
1.1	251
	252
	253	{{id name="02-attachments"/}}
	254
1.2	255	== Attachments and features ==
1.1	256
1.2	257	In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment or the like to your current conversation, choose one of the following options.
1.1	258
	259
1.2	260	[[image:Public.Applications.iOS.User-Manual.WebHome@icon-camera.png\|\|height="20"]] Take photo
1.1	261
1.2	262	Grant access to your camera to take and send photos or videos. Video recording is limited to 180 seconds.
1.1	263
	264
1.2	265	[[image:Public.Applications.iOS.User-Manual.WebHome@icon-gallery.png\|\|height="20"]] Photos and images from gallery
1.1	266
1.2	267	Grant access to your gallery to send photos and videos stored on your device.
1.1	268
	269
1.2	270	[[image:Public.Applications.iOS.User-Manual.WebHome@icon-microphone.png\|\|height="20"]] Record voice message
	271
	272	Grant access to your microphone to record and send a voice message. Voice recording is limited to 180 seconds.
	273
	274
	275	[[image:Public.Applications.iOS.User-Manual.WebHome@icon-attachments.png\|\|height="20"]] Further attachments and features
	276
	277	You will be listed further options for sharing content.
	278
	279
	280	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-alert.png\|\|height="20"]] Alert, [[image:Public.Applications.iOS.User-Manual.WebHome@icon-annoucement.png\|\|height="20"]] Announcement or [[image:Public.Applications.iOS.User-Manual.WebHome@icon-note.png\|\|height="20"]] Note
	281	These are so-called attention messages. More information about attention messages are available [[here>>doc:\|\|anchor="02-attentionmessages"]].
	282
	283	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-file.png\|\|height="20"]] File
	284	Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
	285
	286	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-location.png\|\|height="20"]] Location
	287	If Teamwire has been granted access to your location data and GPS is enabled, you can either select your current position or choose a POI from the map, to send it to the chat.
	288
	289	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-calendar.png\|\|height="20"]] Calendar
	290	Grant access to your calendar to select appointments from your calendar app and attach them.
	291
	292	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-poll.png\|\|height="20"]] Poll
1.1	293	Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
1.2	294	## ##
1.1	295
1.2	296	(% class="box infomessage" %)
1.1	297	(((
1.2	298	Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
1.1	299	)))
	300
1.2	301	{{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
1.1	302
1.2	303	== Attention messages ==
1.1	304
1.2	305	Via [[image:Public.Applications.iOS.User-Manual.WebHome@icon-attachments.png\|\|height="20"]] next to the text input field, various attention message types are available in Teamwire.
1.1	306
1.2	307	Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
	308	## ##
1.1	309
1.2	310	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-alert.png\|\|height="20"]] Alert
	311	Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read.
	312	The alert notification sound can be configured via [[Profile > Message settings > Alert notification sound>>doc:Public.Applications.iOS.User-Manual.Settings.WebHome\|\|anchor="05-notificationsounds"]].
	313	(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:\|\|anchor="02-emergencyalert"]].
1.1	314
1.2	315	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-annoucement.png\|\|height="20"]] Announcement
	316	Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.iOS.User-Manual.WebHome@icon-emptyActivities.png\|\|height="20"]] with a range of reactions.
1.1	317
1.2	318	* [[image:Public.Applications.iOS.User-Manual.WebHome@icon-note.png\|\|height="20"]] Note
	319	Label your message as a note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.iOS.User-Manual.WebHome@icon-emptyActivities.png\|\|height="15"]] with a range of reactions.
	320	## ##
1.1	321
1.2	322	All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
1.1	323
	324	(% class="box infomessage" %)
	325	(((
1.2	326	If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
1.1	327	)))
	328
1.2	329	{{id name="02-ownattentionmessages"/}}
	330
	331	=== Activity / Reactions ===
	332
	333	You can view the reactions to one of your attention messages via the [[image:Public.Applications.iOS.User-Manual.WebHome@icon-report.png\|\|height="20"]] report.
	334
	335	You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.iOS.User-Manual.WebHome@icon-bell.png\|\|height="20"]] in the upper right corner of the chat.
	336
	337
	338	{{id name="02-readreceipts"/}}
	339
	340	== Read receipts ==
	341
	342	The [[image:Public.Applications.iOS.User-Manual.WebHome@icon-readeye.png\|\|height="15"]] read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation.
	343	Please note, that these read receipts only apply to the latest message of the chat and cannot be viewed for previous messages.
	344
	345	If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
	346
	347	(% class="box infomessage" %)
1.1	348	(((
1.2	349	Your Teamwire administrator may disable read receipts for all users.
1.1	350	)))
	351
	352	{{id name="02-replytomessage"/}}
	353
1.2	354	== Reply to message ==
1.1	355
1.2	356	Tap and hold onto the respective message or attachment to open the context menu. Select Reply to add a quote of the original message when sending your answer. This is especially useful in conversations with a lot of users so you won't lose context.
1.1	357
	358
	359	{{id name="02-copymessage"/}}
	360
1.2	361	== Copy message ==
1.1	362
1.2	363	Tap and hold onto the respective message to open the context menu. Select Copy to copy the entire message content to your clipboard. You can paste the text to another chat or an external app.
1.1	364
1.2	365	(% class="box infomessage" %)
1.1	366	(((
1.2	367	If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
1.1	368	)))
	369
	370	{{id name="02-forwardmessage"/}}
	371
1.2	372	== Forward message ==
1.1	373
1.2	374	Tap and hold onto the respective message or attachment to open the context menu and select Forward. A list of all existing chats to which you can forward the content to will be displayed. If you want to forward to a user or circle that you don't have a chat with yet, tap New chat [[image:Public.Applications.iOS.User-Manual.WebHome@icon-newchat.png\|\|height="20"]] in the bottom right corner of the screen and continue selecting your participants.
1.1	375
	376
	377	{{id name="02-deletemessage"/}}
	378
1.2	379	== Delete message ==
1.1	380
1.2	381	You can delete your own messages and attachments in Teamwire, even if they have already been read. Tap and hold the respective message or attachment to open the context menu and select Delete to remove it.
1.1	382
1.2	383	(% class="box infomessage" %)
1.1	384	(((
1.2	385	If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
1.1	386	)))
	387
	388	{{id name="02-chatsettings"/}}
	389
1.2	390	= Chat settings =
1.1	391
1.2	392	Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
1.1	393
	394	(% class="box infomessage" %)
	395	(((
1.2	396	Only [[chat administrators>>doc:\|\|anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
1.1	397	)))
	398
1.2	399	## ##
	400	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Chat_Settings__1of3.png\|\|height="581" width="280"]]
	401	## ##
1.1	402
	403	{{id name="02-chatavatar"/}}
	404
	405	== Chat avatar ==
	406
1.2	407	Tap on the current chat avatar. You can choose an existing picture of your photos and images from your Gallery or take a photo with your Camera. The new avatar will be shown to all members of the conversation.
1.1	408
1.2	409	Tap the avatar again to change or remove the image.
1.1	410
	411
	412	{{id name="02-chattitle"/}}
	413
	414	== Chat title ==
	415
	416	Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
	417
1.2	418	If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
1.1	419
	420
	421	{{id name="02-chatmode"/}}
	422
	423	== Chat mode ==
	424
	425	Teamwire supports two chat modes. Change the current mode by enabling or disabling the Allow to send messages feature.
	426
	427	* Normal
	428	//Allow to send messages// enabled
1.2	429	By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
	430
1.1	431	* Broadcast
	432	//Allow to send messages// disabled
1.2	433	The //Broadcast// mode will only allow [[chat administrators>>doc:\|\|anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
	434	## ##
1.1	435
	436	{{id name="02-chatadministrators"/}}
	437
	438	== Chat administrators ==
	439
	440	This section lists all administrators of the current chat.
	441
1.2	442	Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
1.1	443
1.2	444	In a 1:1 chat, both members become chat administrator by default.
1.1	445
1.2	446	In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-lists"]], or by a mix of all options mentioned.
1.1	447
	448
	449	{{id name="02-promotetoadmin"/}}
	450
1.2	451	=== Promote to chat admin ===
1.1	452
1.2	453	In the chat settings, tap [[Members>>doc:\|\|anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select Make chat admin.
1.1	454
	455	(% class="box infomessage" %)
	456	(((
1.2	457	The admin promotion cannot be revoked.
1.1	458	)))
	459
	460	{{id name="02-demoteadmin"/}}
	461
1.2	462	=== Demote chat admin ===
1.1	463
1.2	464	The admin promotion cannot be revoked.
1.1	465
1.2	466	You may use the following workaround: Remove the user from the current chat and add them again afterwards. Thus, the user is being removed from both the list of members and administrators, and will become a regular chat member after adding them again.
1.1	467
	468
	469	{{id name="02-members"/}}
	470
	471	== Members ==
	472
1.2	473	This section lists all members of the current chat incl. chat administrators.
1.1	474
1.2	475	If the chat was created with a group (or if one has been added later), you can tap the circle and select View members to view its list of users.
1.1	476
	477
	478	{{id name="02-addmoremembers"/}}
	479
1.2	480	=== Add more members to chat ===
1.1	481
1.2	482	Tap the uppermost option Add a Colleague to this Chat above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping Done.
1.1	483
	484
	485	{{id name="02-removemembers"/}}
	486
	487	=== Remove members ===
	488
1.2	489	To remove a user from the chat, tap their name in the list of chat members and select Remove from chat. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
1.1	490
	491
	492	{{id name="02-mediaoverview"/}}
	493
1.2	494	= Media overview =
1.1	495
1.2	496	Below the chat settings you will find the Media overview, which allows you to look up for all attachments and attention messages that have been shared in the current chat. The media is filtered by its file type, but can also be viewed unfiltered via //All attachments.//
1.1	497
	498
	499	{{id name="02-chatadministration"/}}
	500
	501	= Chat administration =
	502
1.2	503	Below the media overview you will find the chat administration.
1.1	504
1.2	505	## ##
	506	[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Chat_Settings__3of3.png\|\|height="581" width="280"]]
	507	## ##
1.1	508
	509	{{id name="02-mutechat"/}}
	510
	511	== Mute chat ==
	512
1.2	513	This is a personal setting and will only affect your own user account.
1.1	514
1.2	515	Mute a chat to stop receiving notifications. When muted, the notification sound, vibration and push notifications will not be triggered for this chat. The app icon on your home screen will keep showing the number of unread messages.
	516
1.1	517	There are two options to mute a chat
	518
	519	* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The Mute action is located below the Media Overview.
	520	* In your inbox, left swipe the chat concerned and tap Mute.
1.2	521	## ##
1.1	522
	523	You can re-enable notifications for a chat in the same way.
	524
1.2	525	(% class="box infomessage" %)
1.1	526	(((
1.2	527	If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a chat admin.
1.1	528	)))
	529
	530	{{id name="02-archivechat"/}}
	531
	532	== Archive chat ==
	533
1.2	534	This is a personal setting and will only affect your own user account.
	535
1.1	536	Archive a chat when the conversation is no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your message inbox by default.
	537
	538	There are two options to archive a chat
	539
	540	* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The Archive action is located below the Media Overview.
	541	* In your inbox, left swipe the chat concerned and tap Archive.
1.2	542	## ##
1.1	543
1.2	544	You can view archived chats using the [[inbox filter>>doc:\|\|anchor="02-filter"]]. While viewing the archived chats, you can unarchive a conversation again in the same way as mentioned above.
1.1	545
	546
	547	{{id name="02-emailchathistory"/}}
	548
	549	== Email chat history ==
	550
1.2	551	Open the respective chat and view its chat settings by tapping its avatar and title. Select [[image:Public.Applications.iOS.User-Manual.WebHome@icon-send.png\|\|height="20"]] Email Chat History to transfer the conversation in plain text to your default mail app. The action can be found below the media overview.
1.1	552
	553	Please note that attachments cannot be transferred to the mail.
	554
1.2	555	(% class="box infomessage" %)
	556	(((
	557	If the "Email Chat History" option is not available to you, the feature may have been disabled by your Teamwire administrator.
	558	)))
1.1	559
1.2	560	{{id name="02-closechat"/}}
	561
	562	== Close chat ==
	563
	564	This is an administrative setting and will affect all members of the chat. Only chat administrators can close a chat.
	565
	566	Close a chat when the conversation is over and no longer needed.
	567	After it has been closed, the chat will show an according info message and the chat history can no longer be read by its members.
	568
	569	There are two options to close a chat
	570
	571	* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The Close chat action is located below the Media Overview.
	572	* In your inbox, left swipe the chat concerned and tap Close.
	573	## ##
	574
	575	You can reopen the chat in the same way, if you are a chat administrator.
	576
	577	(% class="box infomessage" %)
	578	(((
	579	If the "Close chat" option is not available to you, the feature may have been disabled by your Teamwire administrator.
	580	)))
	581
1.1	582	{{id name="02-leavechat"/}}
	583
	584	== Leave chat ==
	585
	586	Leave a chat when you no longer want to be part of the conversation or your participation is no longer needed.
	587
	588	There are two options to leave a chat
	589
	590	* Open the chat concerned and view its Chat Settings via the avatar in the right upper corner of the screen. The Leave chat action is located below the Media Overview.
	591	* In your inbox, left swipe the chat concerned and tap Leave.
1.2	592	## ##
1.1	593
1.2	594	(% class="box infomessage" %)
1.1	595	(((
1.2	596	If the "Leave" option is not available to you, the feature may have been disabled by your Teamwire administrator.
	597
	598	Please note that you cannot leave chats in which you have been added as part of a [[circle>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-circles"]].
1.1	599	)))
	600
	601	## ##

Wiki source code of b. Chats and Messaging

Last edited

Content