Wiki source code of b. Chats and Messaging

Version 3.3 by teamwire001 on 2024/01/02 07:30

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teamwire001 3.1 1 When starting Teamwire, the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-messages.svg]] **Chats** tab is shown by default. It shows all chats you are involved in.
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teamwire001 3.1 3 As you receive new messages, you will find a badge on the Chats tab showing the number of **unread chats**. The respective chat which received new messages will have a badge showing the number of **unread messages**. Inside the chat, new messages are visually indicated from already read content by a separator.
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teamwire001 3.1 6 {{id name="02-filter"/}}
teamwire001 1.1 7
8 = Inbox =
9
teamwire001 3.1 10 Your inbox provides four tabs which allow you to switch between the most important chat type criteria.
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teamwire001 3.1 12 * **All**
13 The default tab which will show you read and unread, favourite and non-favourite, 1:1 and group chats or broadcasts alike. Archived chats are not shown.
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teamwire001 3.1 15 * **Favourites**
16 This tab lists all your [[favourite chats>>doc:||anchor="chaction-favourite"]].
teamwire001 1.1 17
teamwire001 3.1 18 * **Unread**
19 This tab lists all chats with new messages and chats you have [[marked as unread>>doc:||anchor="chaction-unread"]].
teamwire001 1.1 20
teamwire001 3.1 21 * **Archived**
22 This tab lists all your [[archived chats>>doc:||anchor="02-archivechat"]].
23 ## ##
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teamwire001 1.2 25 ## ##
teamwire001 3.1 26 [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-1.png||width="280px"]]
27 ## ##
teamwire001 1.1 28
29 {{id name="02-search"/}}
30
teamwire001 3.1 31 = Search =
teamwire001 1.1 32
teamwire001 3.1 33 Swiping down in your inbox will make the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-search.svg]] search bar appear atop your chats. The search will look up for chat titles, contacts, lists and circles, bots, and message content. To stop and leave the search bar, tap **Cancel**.
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35
36 {{id name="02-createnewchat"/}}
37
teamwire001 1.2 38 = Create a chat =
teamwire001 1.1 39
teamwire001 3.1 40 To create a new chat, use the button [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] in the lower-right corner of the screen, where you can then choose from the following options.
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teamwire001 3.1 42
43 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-user.svg||height="20"]] [[1:1 Chat>>doc:||anchor="02-onetoonechat"]]
44
45 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg||height="22"]] [[Group Chat>>doc:||anchor="02-groupchat"]]
46
47 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-broadcast.svg||height="21"]] [[Broadcast>>doc:||anchor="02-broadcastchat"]]
48
49 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-federated.svg||height="20"]] [[Federated Chat>>doc:||anchor="02-federatedchat"]]
teamwire001 1.2 50 ## ##
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teamwire001 1.2 52 {{id name="02-onetoonechat"/}}
teamwire001 1.1 53
teamwire001 1.2 54 == 1:1 chat ==
teamwire001 1.1 55
teamwire001 1.2 56 Select a [[participant>>doc:||anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:||anchor="02-chatcontentsandactions"]] can be used.
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teamwire001 1.2 58 If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:||anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:||anchor="02-groupchat"]]).
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teamwire001 1.2 60 (% class="box warningmessage" %)
61 (((
62 1:1 chats cannot be subsequently extended with additional users to form a group chat.
63 )))
teamwire001 1.1 64
teamwire001 1.2 65 {{id name="02-groupchat"/}}
teamwire001 1.1 66
teamwire001 1.2 67 == Group chat ==
teamwire001 1.1 68
teamwire001 1.2 69 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
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teamwire001 1.2 71 More information about chat content and actions are available [[here>>doc:||anchor="02-chatcontentsandactions"]].
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73
teamwire001 1.2 74 {{id name="02-broadcastchat"/}}
teamwire001 1.1 75
teamwire001 1.2 76 == Broadcast chat ==
teamwire001 1.1 77
teamwire001 1.2 78 A broadcast chat is a group chat with the [[broadcast mode>>doc:||anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
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teamwire001 1.2 80 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
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teamwire001 1.2 82 More information about the broadcast chat mode [[here>>doc:||anchor="02-chatmode"]].
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84
teamwire001 1.2 85 {{id name="02-federatedchat"/}}
teamwire001 1.1 86
teamwire001 1.2 87 == Federated chat ==
teamwire001 1.1 88
teamwire001 1.2 89 Federated chats allow communicating with users from other Teamwire Servers.
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teamwire001 1.2 91 Select one or more [[participants>>doc:||anchor="02-selectparticipants"]], set a [[chat title>>doc:||anchor="02-definechattitle"]] and define [[further settings>>doc:||anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
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93
teamwire001 1.2 94 {{id name="02-federatedchat-contacts"/}}
teamwire001 1.1 95
teamwire001 1.2 96 === Available contacts ===
teamwire001 1.1 97
teamwire001 1.2 98 The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin.
99
teamwire001 3.1 100 Currently, it is not possible to add more chat members to the chat later.
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102
103 {{id name="02-federatedchat-content"/}}
104
105 === Available chat content ===
106
107 The range of [[chat content>>doc:||anchor="02-chatcontentsandactions"]] is limited.
108
teamwire001 2.4 109 Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files, attention messages and locations.
teamwire001 1.2 110
111
112 {{id name="02-federatedchat-removed"/}}
113
114 === Removed federations ===
115
116 If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:||anchor="02-closechat"]], the chat history remains available for all members and can still be read.
117
118
119 {{id name="02-selectparticipants"/}}
120
121 == Select participants ==
122
123 Select one or more users from your list of contacts by tapping the checkbox next to the user's name.
124
teamwire001 3.1 125 Already selected contacts are indicated with an  [[image:Public.Applications.iOS.User-Manual.WebHome@icons_box_selected.svg]] and can be deselected by re-tapping.
teamwire001 1.2 126
teamwire001 3.1 127 You can combine contacts, lists, circles, and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there.
teamwire001 1.2 128
129 Please note the **maximum of members** that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
130
131
132 Your contacts are split into four types and are listed per section.
133
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135 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-user.svg||height="20"]] [[Contacts>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-contacts"]]
136
137 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] [[Lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]]
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139 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-circle.svg||height="21"]] [[Circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]]
140
141 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-bot.svg||height="22"]] [[Bots>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-bots"]]
teamwire001 1.2 142 ## ##
143
teamwire001 3.1 144 Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-search.svg]] search bar, to find your contacts, lists, circles and bots per section.
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teamwire001 3.1 146 ## ##
147 [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create2.png||width="280px"]]
148 ## ##
teamwire001 1.2 149
150 {{id name="02-definechattitle"/}}
151
teamwire001 3.1 152 == Define title ==
teamwire001 1.2 153
154 Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:||anchor="02-chatsettings"]]. **For group chats,** setting a title is mandatory.
155
156
teamwire001 1.1 157 {{id name="02-definefurthersettings"/}}
158
159 == Define further settings ==
160
161 * **Allow to mute notifications**
teamwire001 1.2 162 Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
teamwire001 3.1 163
teamwire001 1.1 164 * **Alert Chat**
teamwire001 1.2 165 This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:||anchor="02-attentionmessages"]] chapter.
166 ## ##
teamwire001 1.1 167
teamwire001 3.1 168 After defining all further settings, tap **Create** to enter the new chat automatically, and you will be able to compose your first message.
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170
teamwire001 2.1 171 {{id name="02-voipcall"/}}
172
173 = Voice and video calls =
174
175 You can contact one or multiple users in your existing chats via voice or video call.
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177 This feature is available for 1:1 chats and group chats.
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179 There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
180
181 (% class="box infomessage" %)
182 (((
183 If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
184 )))
185
186 {{id name="02-voipcall-start"/}}
187
188 == Start a call ==
189
190 Open an existing chat or [[create a new chat>>doc:||anchor="02-createnewchat"]] with your favoured participants.
191
teamwire001 3.1 192 Start the call by tapping the respective button in the upper-right corner of the screen.
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teamwire001 3.1 194 Use  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-voice.svg]] to start a voice call and [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-video.svg]] to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.
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196 The other call participants will be notified, even if they are currently not actively using the Teamwire app.
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199 **The number of participants for group calls is limited** and given by your Teamwire server admin.
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teamwire001 3.1 201 If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-voice-plus.svg]] for voice and [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-video-plus.svg]] for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
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teamwire003 2.5 203 ## ##
teamwire001 3.1 204 [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-1||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@videocall-1.png||width="280px"]]
teamwire003 2.5 205 ## ##
teamwire001 2.1 206
207 {{id name="02-voipcall-join"/}}
208
209 == Join a call ==
210
211 If you have missed a call, you can also join it later.
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213 Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap **Join** to access the call.
214
teamwire003 2.5 215 ## ##
teamwire001 3.1 216 [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-2.png||width="280px"]]
teamwire003 2.5 217 ## ##
teamwire001 2.1 218
219 {{id name="02-voipcall-features"/}}
220
221 == Features during a call ==
222
223 The following primary features are available during the call.
224
225 * Enable / disable microphone
226 * Enable / disable camera
227 * Select sound device
228 * Screen sharing
229 * Raise hand
230 * Toggle between front and backside camera
231 ## ##
232
teamwire001 1.1 233 {{id name="02-emergencyalert"/}}
234
teamwire001 3.1 235 = Emergency alert =
teamwire001 1.1 236
teamwire001 3.1 237 This feature is meant for emergencies, allowing you to quickly create a new chat with a selected group of contacts, including an alert, a voice message (which you will record), and your current location.
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teamwire001 3.1 239 The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire.
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teamwire001 1.2 241 (% class="box infomessage" %)
242 (((
teamwire001 3.1 243 If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.2 244 )))
teamwire001 1.1 245
teamwire003 2.5 246 ## ##
teamwire001 3.1 247 [[image:Public.Applications.iOS.User-Manual.WebHome@emergency-1.png||width="280px"]]
teamwire003 2.5 248 ## ##
249
teamwire001 3.1 250 {{id name="02-emergencyalert-usage"/}}
teamwire001 1.1 251
teamwire001 3.1 252 == Usage ==
teamwire001 1.1 253
teamwire001 3.1 254 (% class="box infomessage" %)
255 (((
256 This feature requires permission to use your location and microphone in order to work correctly.
257 )))
teamwire001 1.1 258
teamwire001 3.1 259 Tap the  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency.svg]] **Emergency **icon at the top of your inbox to open the screen.
teamwire001 1.1 260
teamwire001 3.1 261 Select one of your circles or lists in the **Send to** section. If you have predefined a [[Default circle>>doc:||anchor="02-emergencyalert-configure"]], you can skip this step, or change the selected circle or list.
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teamwire001 3.1 263 You have two options for recording your voice message, which will be sent together with an alert and your current location.
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teamwire001 3.1 265 * Tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency-record.svg||height="38px" width="38px"]] **Record button** once to start recording a voice message (of 30 seconds)  without keeping your device at hand. You will see a respective countdown.
266 ** After 30 seconds, the alert will be sent automatically, including your voice message and your location.
267 ** Cancel your recording during the countdown by tapping the record button again **(X)**.
teamwire001 1.2 268
teamwire001 3.1 269 * Tap and hold the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency-record.svg||height="38px" width="38px"]] **Record button** to record a voice message for as long as you want to.
270 ** Release the button to send the alert, including your voice message and your location.
271 ** Swipe up to cancel the recording and the process.
272 ## ##
teamwire001 1.2 273
teamwire001 3.1 274 {{id name="02-emergencyalert-configure"/}}
teamwire001 1.1 275
teamwire001 3.1 276 == Default circle ==
teamwire001 1.1 277
teamwire001 3.1 278 Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account > App settings > Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-sosgroup"]] and select a circle or list from your directory.
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teamwire001 3.1 280 Despite configuring a Default circle, you can still edit the **Send to** section, if you'd like to, before starting to record your message.
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teamwire001 3.1 282 If your device is managed by a mobile device management, your Teamwire administrator may have already set a Default Circle, which you will not be able to change.
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teamwire001 1.2 285 {{id name="02-pushtotalk"/}}
286
287 = Push-to-Talk =
288
teamwire001 3.1 289 This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
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291 (% class="box infomessage" %)
teamwire001 1.1 292 (((
teamwire001 1.2 293 If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 294 )))
295
teamwire001 1.2 296 {{id name="02-pushtotalk-configure"/}}
297
teamwire001 3.1 298 == Setup ==
teamwire001 1.2 299
teamwire001 3.1 300 In your inbox, use the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-voice.svg]] icon in the upper-right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required.
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teamwire001 3.1 302 As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.iOS.User-Manual.WebHome@icons-sound-on.svg]] whether new messages received in your active channel will be played via **speaker** or if they are **muted.**
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teamwire001 3.1 304 Use [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dnd.svg]] to remove your current selection of chats.
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teamwire001 1.1 306 ## ##
teamwire001 3.1 307 [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@pushtt-1.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@pushtt-2.png||width="280px"]]
teamwire001 1.2 308 ## ##
309
310 {{id name="02-pushtotalk-usage"/}}
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teamwire001 3.1 312 == Usage ==
teamwire001 1.2 313
314 Your Push-to-Talk chats are displayed at the bottom of the inbox. Simply swipe to switch between your Push-to-Talk chats.
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316 Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
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318
teamwire001 3.1 319 {{id name="02-attachments"/}} {{id name="02-chatcontentsandactions"/}}
teamwire001 1.1 320
teamwire001 3.1 321 = Attachments =
teamwire001 1.1 322
teamwire001 3.1 323 In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment, or the like to your current conversation, choose one of the following options.
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teamwire001 3.1 326 [[image:Public.Applications.iOS.User-Manual.WebHome@icons-camera.svg]] **Take photo**
teamwire001 1.2 327 Grant access to your camera to take and send photos or videos. Video recording is limited to 180 seconds.
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teamwire001 3.1 330 [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-image.svg]] **Photos and images from gallery**
teamwire001 1.2 331 Grant access to your gallery to send photos and videos stored on your device.
teamwire001 1.1 332
333
teamwire001 3.1 334 [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-voice.svg]] **Record voice message**
teamwire001 1.2 335 Grant access to your microphone to record and send a voice message. Voice recording is limited to 180 seconds.
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337
teamwire001 3.1 338 [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] **Further attachments and features**
teamwire001 1.2 339 You will be listed further options for sharing content.
340
341
teamwire001 3.1 342 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert,** ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement** or ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-note.svg]] **Note**
teamwire001 1.2 343 These are so-called attention messages. More information about attention messages are available [[here>>doc:||anchor="02-attentionmessages"]].
344
teamwire001 3.1 345 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-file.svg]] **File**
teamwire001 1.2 346 Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
347
teamwire001 3.1 348 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **Location**
teamwire001 2.3 349 If Teamwire has been granted access to your location data and GPS is enabled, you can send your current position or a POI to the chat.
350 You can also choose to share your live location with the chat members. More information about the live location feature are available [[here>>doc:||anchor="02-livelocation"]].
teamwire001 1.2 351
teamwire001 3.1 352 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-calendar.svg]] **Calendar**
teamwire001 1.2 353 Grant access to your calendar to select appointments from your calendar app and attach them.
354
teamwire001 3.1 355 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-poll.svg]] **Poll**
teamwire001 1.1 356 Create a poll (interactive attachment) and let your chat members vote to make decisions more quickly.
teamwire001 2.2 357
teamwire001 3.1 358 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dracoon.svg]] **Dracoon**
teamwire001 2.2 359 This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906||rel="noopener noreferrer" target="_blank"]] installed. Select **Dracoon** and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
teamwire001 1.2 360 ## ##
teamwire001 1.1 361
teamwire001 1.2 362 (% class="box infomessage" %)
teamwire001 1.1 363 (((
teamwire001 1.2 364 Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
teamwire001 1.1 365 )))
366
teamwire001 3.1 367 ## ##
368 [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png||width="280px"]]
369 ## ##
370
teamwire001 1.2 371 {{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
teamwire001 1.1 372
teamwire001 3.1 373 = Attention messages =
teamwire001 1.1 374
teamwire001 3.1 375 Via [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] next to the text input field, various attention message types are available in Teamwire.
teamwire001 1.1 376
teamwire001 1.2 377 Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
378 ## ##
teamwire001 1.1 379
teamwire001 3.1 380 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **Alert**
381 Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account > App settings > Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="05-notificationsounds"]].
teamwire001 1.2 382 (% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:||anchor="02-emergencyalert"]].
teamwire001 1.1 383
teamwire001 3.1 384 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] **Announcement**
385 Label your message as an announcement (text input turns green). Chat members can react to your message via  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
teamwire001 1.1 386
teamwire001 3.1 387 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-note.svg]] **Note**
388 Label your message as a note (text input turns yellow). Chat members can react to your message via  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
teamwire001 1.2 389 ## ##
teamwire001 1.1 390
teamwire001 1.2 391 All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
teamwire001 1.1 392
393 (% class="box infomessage" %)
394 (((
teamwire001 1.2 395 If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 396 )))
397
teamwire001 1.2 398 {{id name="02-ownattentionmessages"/}}
399
teamwire001 3.1 400 == Activity / Reactions ==
teamwire001 1.2 401
teamwire001 3.1 402 You can view the **reactions** to one of your attention messages via the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-report.svg]] **report.**
teamwire001 1.2 403
teamwire001 3.1 404 You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] in the upper-right corner of the chat.
teamwire001 1.2 405
406
teamwire001 2.3 407 {{id name="02-livelocation"/}}
408
teamwire001 3.1 409 = Live location =
teamwire001 2.3 410
411 This feature allows other users to track your current location live on a map.
412
teamwire001 3.1 413 To share your live location, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] next to the text input field, select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **Location** and [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **Share your live location.**
teamwire001 2.3 414
415 Open the live map and check your current position by tapping on the map preview in the chat.
416
417 ## ##
teamwire001 3.1 418 [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png||width="280px"]]
teamwire001 2.3 419 ## ##
420
421 {{id name="02-livelocation-duration"/}}
422
teamwire001 3.1 423 == Sharing duration ==
teamwire001 2.3 424
425 As you start the live location feature, you can select for how long you want to share it.
426
427 The remaining minutes / hours of the duration are shown in the chat and map view.
428
429 The app will automatically stop sharing when the duration has been exceeded without further notification.
430
431
432 {{id name="02-livelocation-stop"/}}
433
teamwire001 3.1 434 == Stop sharing manually ==
teamwire001 2.3 435
436 If you want to cancel sharing your live location before the selected duration, you can do so in the chat or map view by tapping **Stop sharing.**
437
438
439 {{id name="02-livelocation-multiple"/}}
440
teamwire001 3.1 441 == Multiple users sharing ==
teamwire001 2.3 442
443 In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
444
445 A list of all chat members currently sharing their location is available in the bottom of the screen (expand).
446
447
448 {{id name="02-livelocation-additional"/}}
449
teamwire001 3.1 450 == Additional features ==
teamwire001 2.3 451
452 The live map offers different tools and settings to view users and map material.
453
454 * **Focus user**
teamwire001 3.1 455 Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
456
457 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] **Center map**
teamwire001 2.3 458 Tap on the symbol to center the view on your current location.
teamwire001 3.1 459
460 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-regroup.svg]] **Regroup**
teamwire001 2.3 461 When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
teamwire001 3.1 462
463 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] **Draw on map**
teamwire003 2.5 464 Tap on the symbol to [[draw an area on the map>>doc:||anchor="02-drawonmap"]].
teamwire001 3.1 465
466 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-tune.svg]] **Map settings**
teamwire001 2.3 467 Tap on the symbol to open the map settings.
468 ## ##
469 ** **Map type**
teamwire001 3.1 470 Select from one of the available map types (Standard, Satellite, Hybrid). If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/||rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome||anchor="app-orgasettings"]].
teamwire001 2.3 471
472 ** **Show user names**
473 If enabled, in addition to the user photos, their names will be displayed on the map, too.
474
475 ** **Show user role**
476 If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
teamwire001 3.3 477
478 ** **Group users**
479 Enabled by default. Users who are in close proximity to each other are grouped together.
teamwire001 2.3 480 ## ##
481
teamwire003 2.5 482 {{id name="02-drawonmap"/}}
483
teamwire001 3.1 484 = Draw on map =
teamwire003 2.5 485
486 This feature allows you to manually draw areas on the maps of shared locations and label them.
487
488 ## ##
teamwire001 3.1 489 [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-2.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-3.png||width="280px"]]
teamwire003 2.5 490 ## ##
491
492 {{id name="02-drawonmap-draw"/}}
493
teamwire001 3.1 494 == Draw area ==
teamwire003 2.5 495
teamwire001 3.1 496 Before sharing your location or live location, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] in the upper-right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street".
teamwire003 2.5 497
498 Tap **Redraw area** to draw the area anew.
499
500 Tap **Done** to save the area and share it with other chat participants.
501
502 Tap **Cancel** to end the process and discard the area you've drawn.
503
504 (% class="box infomessage" %)
505 (((
teamwire001 3.1 506 When sharing a [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] **single location,** you will not be able to edit the drawn area at a later time.
teamwire003 2.5 507
teamwire001 3.1 508 When sharing you [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] **live location,** you will be able to add or edit an area later.
teamwire003 2.5 509 )))
510
511 {{id name="02-drawonmap-remove"/}}
512
teamwire001 3.1 513 == Remove area ==
teamwire003 2.5 514
515 Tap on your area in the map view to open the dialog box and select **Remove area** to delete it.
516
517 You can only remove those areas which you have drawn yourself.
518
519 (% class="box infomessage" %)
520 (((
521 Areas can be removed **when sharing your live location only.**
522
523 When sharing a single location, you will not be able to remove an area later.
524 )))
525
526 {{id name="02-drawonmap-label"/}}
527
teamwire001 3.1 528 == Area labels ==
teamwire003 2.5 529
530 After drawing an area, a dialog box will open and prompting you to add a label.
531
532 Labels are optional. Leave the text input field empty, if you do not want to add a label.
533
534 You can edit or remove an area label at a later time. To do so, tap on your area in the map view to open the dialog box and edit / remove the text from the input field.
535
536 Tap **Cancel** to end the process and discard your changes.
537
538 You can only edit / remove labels for those areas which you have drawn yourself.
539
540 (% class="box infomessage" %)
541 (((
542 Labels can be edited / removed **when sharing your live location only.**
543
544 When sharing a single location, you will not be able to edit / remove an area label later.
545 )))
546
547 {{id name="02-drawonmap-multiple"/}}
548
teamwire001 3.1 549 == Multiple user areas ==
teamwire003 2.5 550
551 Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too.
552
553 If the areas of one or more users overlap, the labels appear as a single pin. Zoom into the map to be able to read the individual labels of the respective areas.
554
555 You cannot edit / remove areas and labels of other chat participants.
556
557 ## ##
teamwire001 3.1 558 [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-4.png||width="280px"]]
teamwire003 2.5 559 ## ##
560
teamwire001 3.1 561 {{id name="meaction"/}}
teamwire001 1.2 562
teamwire001 3.1 563 = Message actions =
teamwire001 1.2 564
teamwire001 3.1 565 When you're in the chat view, you have different actions, which you can perform on your and other chat member's sent messages and attachments.
teamwire001 1.2 566
567
teamwire001 1.1 568 {{id name="02-replytomessage"/}}
569
teamwire001 3.1 570 == Reply ==
teamwire001 1.1 571
teamwire001 3.1 572 Tap and hold the respective message or attachment to open the actions menu.
teamwire001 1.1 573
teamwire001 3.1 574 Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-reply.svg]] **Reply** to add a quote of the original message when sending your answer. This is especially useful in chats with numerous users and mixed conversations. Replies help you and others to remember the context of messages.
teamwire001 1.1 575
teamwire001 3.1 576
teamwire001 1.1 577 {{id name="02-copymessage"/}}
578
teamwire001 3.1 579 == Copy ==
teamwire001 1.1 580
teamwire001 3.1 581 Tap and hold the respective message to open the actions menu.
teamwire001 1.1 582
teamwire001 3.1 583 Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-copy.svg]] **Copy** to copy the message content to your clipboard. You can paste the text to another chat or an external app.
584
teamwire001 1.2 585 (% class="box infomessage" %)
teamwire001 1.1 586 (((
teamwire001 1.2 587 If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 588 )))
589
590 {{id name="02-forwardmessage"/}}
591
teamwire001 3.1 592 == Forward ==
teamwire001 1.1 593
teamwire001 3.1 594 Tap and hold the respective message or attachment to open the actions menu.
teamwire001 1.1 595
teamwire001 3.1 596 Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-forward.svg]] **Forward** to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] **New chat** in the bottom-right corner of the screen and continue selecting your participants.
teamwire001 1.1 597
teamwire001 3.1 598
teamwire001 1.1 599 {{id name="02-deletemessage"/}}
600
teamwire001 3.1 601 == Delete ==
teamwire001 1.1 602
teamwire001 3.1 603 You can delete your own messages and attachments in Teamwire, even if they have already been read by others.
teamwire001 1.1 604
teamwire001 3.1 605 Tap and hold the respective message or attachment to open the actions menu.
606
607 Select  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] **Delete** to remove it permanently.
608
teamwire001 1.2 609 (% class="box infomessage" %)
teamwire001 1.1 610 (((
teamwire001 1.2 611 If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.1 612 )))
613
614
teamwire001 3.1 615 {{id name="02-chatadministration"/}}
teamwire001 1.1 616
teamwire001 3.1 617 = Chat actions =
teamwire001 1.1 618
teamwire001 3.1 619 These are actions that can be performed on your existing chats.
teamwire001 1.1 620
621
teamwire001 3.1 622 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unread.svg]] [[Mark chat as read / unread>>doc:||anchor="chaction-unread"]]
teamwire001 1.1 623
teamwire001 3.1 624 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] [[Pin chat>>doc:||anchor="chaction-pin"]]
teamwire001 1.1 625
teamwire001 3.1 626 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] [[Favourite chat>>doc:||anchor="chaction-favourite"]]
teamwire001 1.1 627
teamwire001 3.1 628 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-mute.svg]] [[Mute chat>>doc:||anchor="02-mutechat"]]
teamwire001 1.1 629
teamwire001 3.1 630 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-archive.svg]] [[Archive chat>>doc:||anchor="02-archivechat"]]
teamwire001 1.1 631
teamwire001 3.1 632 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-leave.svg]] [[Leave chat>>doc:||anchor="02-leavechat"]]
teamwire001 1.1 633
teamwire001 3.1 634 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-lock.svg]] [[Close chat>>doc:||anchor="02-closechat"]]
teamwire001 1.1 635
teamwire001 3.1 636 * [[image:Public.Applications.iOS.User-Manual.WebHome@icons-email.svg]] [[Email chat history>>doc:||anchor="02-emailchathistory"]]
637 ## ##
teamwire001 1.1 638
teamwire001 3.1 639 {{id name="chaction-unread"/}}
teamwire001 1.1 640
teamwire001 3.1 641 == Mark as read / unread ==
teamwire001 1.1 642
teamwire001 3.1 643 **Mark a chat as read**, if you don't want to read new messages intentionally. The other chat members will still receive your [[read receipt>>doc:||anchor="02-readreceipts"]].
teamwire001 1.1 644
teamwire001 3.1 645 You have multiple options to perform the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-read.svg]] **Mark as read** action on a chat.
teamwire001 1.1 646
teamwire001 3.1 647 * In your inbox, swipe right on the chat you want to mark as read and select the action.
648 * In your inbox, tap and hold down on the chat you want to mark as read to open the actions menu.
649 ## ##
teamwire001 1.1 650
teamwire001 3.1 651 **Mark a chat as unread**, after you open it, either intentionally or accidentally. This can help you to remember you coming back to the conversation at a later point of time. This action will also show the chat in the [[**Unread** tab>>doc:||anchor="02-filter"]] in your inbox.
652
653 You have multiple options to perform the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unread.svg]] **Mark as unread** action on a chat.
654
655 * In your inbox, swipe right on the chat you want to mark as unread and select the action.
656 * In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu.
teamwire001 1.2 657 ## ##
teamwire001 1.1 658
teamwire001 3.1 659 ## ##
660 [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-2.png||width="280px"]]
661 ## ##
teamwire001 1.1 662
teamwire001 3.1 663 {{id name="chaction-pin"/}}
teamwire001 1.1 664
teamwire001 3.1 665 == Pin ==
teamwire001 1.1 666
teamwire001 3.1 667 This is a personal setting and will only affect your own chats and inbox.
teamwire001 1.1 668
669
teamwire001 3.1 670 Pinned chats stay on top of your inbox, even if other chats have newer messages.
teamwire001 1.1 671
teamwire001 3.1 672 You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] **Pin** a chat.
teamwire001 1.1 673
teamwire001 3.1 674 * In your inbox, swipe right on the chat you want to pin and select the action.
675 * In your inbox, tap and hold down on the chat you want to pin to open the actions menu.
676 * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
677 ## ##
teamwire001 1.1 678
teamwire001 3.1 679 In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] **Unpin** a chat again.
teamwire001 1.1 680
681 (% class="box infomessage" %)
682 (((
teamwire001 3.1 683 A chat that receives an [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] **alert **will continue to move **atop of your pinned chats** until its messages have been read.
teamwire001 1.1 684 )))
685
teamwire001 3.1 686 {{id name="chaction-favourite"/}}
teamwire001 1.1 687
teamwire001 3.1 688 == Favourite ==
teamwire001 1.1 689
teamwire001 3.1 690 This is a personal setting and will only affect your own chats and inbox.
teamwire001 1.1 691
692
teamwire001 3.1 693 Favourite chats are additionally shown in the [[**Favourites** tab>>doc:||anchor="02-filter"]] in your inbox. This feature helps you find your favourite conversations faster. Especially when forwarding messages or attachments, as your Favourites will be shown first in the list of available chats.
teamwire001 1.1 694
teamwire001 3.1 695 You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] **Favourite** a chat.
teamwire001 1.1 696
teamwire001 3.1 697 * In your inbox, swipe right on the chat you want to favourite and select the action.
698 * In your inbox, tap and hold down on the chat you want to favourite to open the actions menu.
699 * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
700 ## ##
teamwire001 1.1 701
teamwire001 3.1 702 In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unfavourite.svg]] **Unfavourite** a chat again.
teamwire001 1.1 703
704
teamwire001 3.1 705 {{id name="02-mutechat"/}}
teamwire001 1.1 706
teamwire001 3.1 707 == Mute ==
teamwire001 1.1 708
teamwire001 3.1 709 This is a personal setting and will only affect your own chats and inbox.
teamwire001 1.1 710
711
teamwire001 3.1 712 Muted chats will no longer notify you about new messages via sound, vibration or push notification. This applies only per muted chat. The app badge on your home screen will include muted chats when showing the number of unread conversations.
teamwire001 1.1 713
teamwire001 3.1 714 You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-mute.svg]] **Mute** a chat.
teamwire001 1.1 715
teamwire001 3.1 716 * In your inbox, swipe left on the chat you want to mute and select the action.
717 * In your inbox, tap and hold down on the chat you want to mute to open the actions menu.
718 * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
719 ## ##
teamwire001 1.1 720
teamwire001 3.1 721 In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] **Unmute** a chat to receive its notifications again.
teamwire001 1.1 722
teamwire001 3.1 723 (% class="box infomessage" %)
724 (((
725 If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:||anchor="02-chatadministrators"]].
726 )))
teamwire001 1.1 727
teamwire001 3.1 728 ## ##
729 [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-3.png||width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-4.png||width="280px"]]
730 ## ##
teamwire001 1.1 731
teamwire001 3.1 732 {{id name="02-archivechat"/}}
teamwire001 1.1 733
teamwire001 3.1 734 == Archive ==
teamwire001 1.1 735
teamwire001 3.1 736 This is a personal setting and will only affect your own chats and inbox.
teamwire001 1.1 737
738
teamwire001 3.1 739 You can archive a chats if it's no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your regular **All** tab and are moved to the [[**Archived** tab>>doc:||anchor="02-filter"]] in your inbox.
teamwire001 1.1 740
teamwire001 3.1 741 You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-archive.svg]] **Archive** a chat.
teamwire001 1.1 742
teamwire001 3.1 743 * In your inbox, swipe left on the chat you want to archive and select the action.
744 * In your inbox, tap and hold down on the chat you want to archive to open the actions menu.
745 * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
teamwire001 1.2 746 ## ##
teamwire001 1.1 747
teamwire001 3.1 748 In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unarchive.svg]] **Unarchive** a chat from the Archived tab.
teamwire001 1.1 749
750
teamwire001 3.1 751 {{id name="02-leavechat"/}}
teamwire001 1.1 752
teamwire001 3.1 753 == Leave ==
teamwire001 1.2 754
teamwire001 3.1 755 You may leave a chat if you no longer want to be part of the conversation, or your participation is no longer required.
teamwire001 1.1 756
teamwire001 3.1 757 You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-leave.svg]] **Leave** a chat.
758
759 * In your inbox, swipe left on the chat you want to leave and select the action.
760 * In your inbox, tap and hold down on the chat you want to leave to open the actions menu.
761 * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
teamwire001 1.2 762 ## ##
teamwire001 1.1 763
teamwire001 3.1 764 To rejoin a chat, one of the [[chat admins>>doc:||anchor="02-chatadministrators"]] can add you again.
teamwire001 1.1 765
teamwire001 1.2 766 (% class="box infomessage" %)
teamwire001 1.1 767 (((
teamwire001 3.1 768 If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
769
770 Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]].
teamwire001 1.1 771 )))
772
teamwire001 3.1 773 {{id name="02-closechat"/}}
teamwire001 1.1 774
teamwire001 3.1 775 == Close ==
teamwire001 1.1 776
teamwire001 3.1 777 This is an administrative setting and will affect all members of the chat.
teamwire001 1.2 778
teamwire001 1.1 779
teamwire001 3.1 780 Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] can close a chat.
781 Close a chat when the conversation is over and no longer needed. After a chat has been closed, the conversation can no longer be read by its members.
teamwire001 1.1 782
teamwire001 3.1 783 You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-lock.svg]] **Close** a chat.
784
785 * In your inbox, swipe left on the chat you want to close and select the action.
786 * In your inbox, tap and hold down on the chat you want to close to open the actions menu.
787 * Open the chat and go to its [[Chat settings>>doc:||anchor="02-chatsettings"]] to select the action.
teamwire001 1.2 788 ## ##
teamwire001 1.1 789
teamwire001 3.1 790 In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] **Reopen** a chat.
teamwire001 1.1 791
teamwire001 3.1 792 (% class="box infomessage" %)
793 (((
794 If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
795 )))
teamwire001 1.1 796
teamwire001 3.1 797 ## ##
798 [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png||width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png||width="280"]]
799 ## ##
800
teamwire001 1.1 801 {{id name="02-emailchathistory"/}}
802
803 == Email chat history ==
804
teamwire001 3.1 805 Open the [[Chat settings>>doc:||anchor="02-chatsettings"]] of the conversation you want to share. Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-email.svg]] **Email Chat History** to transfer the conversation in plain text to your default mail app.
teamwire001 1.1 806
807 Please note that attachments cannot be transferred to the mail.
808
teamwire001 1.2 809 (% class="box infomessage" %)
810 (((
teamwire001 3.1 811 If this option is not available to you, the feature may have been disabled by your Teamwire administrator.
teamwire001 1.2 812 )))
teamwire001 1.1 813
teamwire001 1.2 814
teamwire001 3.1 815 {{id name="02-chatsettings"/}}
teamwire001 1.2 816
teamwire001 3.1 817 = Chat settings =
teamwire001 1.2 818
teamwire001 3.1 819 Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
teamwire001 1.2 820
teamwire001 3.1 821 (% class="box infomessage" %)
822 (((
823 Only [[chat administrators>>doc:||anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
824 )))
teamwire001 1.2 825
826 ## ##
teamwire001 3.1 827 [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png||width="280"]]
828 ## ##
teamwire001 1.2 829
teamwire001 3.1 830 {{id name="02-chatavatar"/}}
teamwire001 1.2 831
teamwire001 3.1 832 == Avatar ==
833
834 Tap on the current chat avatar. You can choose an existing picture of your photos and images from your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-image.svg]] **Gallery** or take a photo with your  [[image:Public.Applications.iOS.User-Manual.WebHome@icons-camera.svg]] **Camera.** The new avatar will be shown to all members of the conversation.
835
836 Tap the avatar again to **change** or **remove** the image.
837
838
839 {{id name="02-chattitle"/}}
840
841 == Title ==
842
843 Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
844
845 If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
846
847
848 {{id name="02-chatmode"/}}
849
850 == Mode ==
851
852 Teamwire supports two chat modes. Change the current mode by enabling or disabling the **Allow to send messages** feature.
853
854 * **Normal**
855 //Allow to send messages// enabled
856 By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
857
858 * **Broadcast**
859 //Allow to send messages// disabled
860 The //Broadcast// mode will only allow [[chat administrators>>doc:||anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
861 ## ##
862
863 {{id name="02-chatadministrators"/}}
864
865 == Administrators ==
866
867 This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
868
869 Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
870
871 In a 1:1 chat, both members become chat administrator by default.
872
873 **In a group chat, the creator of the chat is automatically promoted to chat administrator.** This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome||anchor="03-lists"]], or by a mix of all options mentioned.
874
875
876 {{id name="02-promotetoadmin"/}}
877
878 === Promote to chat admin ===
879
880 In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:||anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select **Make chat admin.**
881
teamwire001 1.2 882
teamwire001 3.1 883 {{id name="02-demoteadmin"/}}
teamwire003 2.5 884
teamwire001 3.1 885 === Demote chat admin ===
teamwire001 1.1 886
teamwire001 3.2 887 In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:||anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select **Remove** to demote them.
teamwire001 1.1 888
teamwire001 3.2 889 Chat admins can only remove the privileges of another chat admin, but not their own.
teamwire001 1.1 890
891
teamwire001 3.1 892 {{id name="02-members"/}}
teamwire001 1.1 893
teamwire001 3.1 894 == Members ==
895
896 This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] members of the current chat incl. chat administrators.
897
898 If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting **View members.**
899
900
901 {{id name="02-addmoremembers"/}}
902
903 === Add members ===
904
905 Tap the uppermost option [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] **Add a Colleague to this Chat** above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping **Done.**
906
907
908 {{id name="02-removemembers"/}}
909
910 === Remove members ===
911
912 To remove a user from the chat, tap their name in the list of chat members and select **Remove from chat**. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
913
914
915 {{id name="02-readreceipts"/}}
916
917 = Read receipts =
918
919 The read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts **only apply to the latest message** of the chat and cannot be viewed for previous messages.
920
921 If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
922
teamwire001 1.2 923 (% class="box infomessage" %)
teamwire001 1.1 924 (((
teamwire001 3.1 925 Your Teamwire administrator may disable read receipts for all users.
teamwire001 1.1 926 )))
927
teamwire001 3.1 928
929 {{id name="02-mediaoverview"/}}
930
931 = Media overview =
932
933 Below the chat settings you will find the **Media overview**, which allows you to look up for all attachments and attention messages that have been shared in the current chat. The media is filtered by its file type.
934
teamwire001 1.1 935 ## ##