Wiki source code of b. Chats and Messaging

Last modified by teamwire001 on 2025/08/11 12:03

version	line-number	content
3.1	1	When starting Teamwire, the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-messages.svg]] Chats tab is shown by default. It shows all chats you are involved in.
1.1	2
3.1	3	As you receive new messages, you will find a badge on the Chats tab showing the number of unread chats. The respective chat which received new messages will have a badge showing the number of unread messages. Inside the chat, new messages are visually indicated from already read content by a separator.
1.1	4
	5
3.1	6	{{id name="02-filter"/}}
1.1	7
	8	= Inbox =
	9
3.1	10	Your inbox provides four tabs which allow you to switch between the most important chat type criteria.
1.1	11
3.1	12	* All
	13	The default tab which will show you read and unread, favourite and non-favourite, 1:1 and group chats or broadcasts alike. Archived chats are not shown.
1.1	14
3.1	15	* Favourites
	16	This tab lists all your [[favourite chats>>doc:\|\|anchor="chaction-favourite"]].
1.1	17
3.1	18	* Unread
	19	This tab lists all chats with new messages and chats you have [[marked as unread>>doc:\|\|anchor="chaction-unread"]].
1.1	20
3.1	21	* Archived
	22	This tab lists all your [[archived chats>>doc:\|\|anchor="02-archivechat"]].
	23	## ##
1.1	24
1.2	25	## ##
3.1	26	[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-1.png\|\|width="280px"]]
	27	## ##
1.1	28
	29	{{id name="02-search"/}}
	30
3.1	31	= Search =
1.1	32
3.1	33	Swiping down in your inbox will make the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-search.svg]] search bar appear atop your chats. The search will look up for chat titles, contacts, lists and circles, bots, and message content. To stop and leave the search bar, tap Cancel.
1.1	34
	35
	36	{{id name="02-createnewchat"/}}
	37
1.2	38	= Create a chat =
1.1	39
3.1	40	To create a new chat, use the button [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] in the lower-right corner of the screen, where you can then choose from the following options.
1.1	41
3.1	42
	43	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-user.svg\|\|height="20"]] [[1:1 Chat>>doc:\|\|anchor="02-onetoonechat"]]
	44
	45	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg\|\|height="22"]] [[Group Chat>>doc:\|\|anchor="02-groupchat"]]
	46
	47	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-broadcast.svg\|\|height="21"]] [[Broadcast>>doc:\|\|anchor="02-broadcastchat"]]
	48
	49	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-federated.svg\|\|height="20"]] [[Federated Chat>>doc:\|\|anchor="02-federatedchat"]]
1.2	50	## ##
1.1	51
1.2	52	{{id name="02-onetoonechat"/}}
1.1	53
1.2	54	== 1:1 chat ==
1.1	55
1.2	56	Select a [[participant>>doc:\|\|anchor="02-selectparticipants"]]. You will enter the new chat automatically and will be able to compose your first message. For 1:1 Chats Teamwire will show the name of the user you are talking to as title. Read here to find out which [[chat content and actions>>doc:\|\|anchor="02-chatcontentsandactions"]] can be used.
1.1	57
1.2	58	If you want to have topic-based 1:1 chats, use the option [[Group Chat>>doc:\|\|anchor="02-groupchat"]] when creating the chat. It is possible to create a group chat with only one other user (see [[Group Chat>>doc:\|\|anchor="02-groupchat"]]).
1.1	59
1.2	60	(% class="box warningmessage" %)
	61	(((
	62	1:1 chats cannot be subsequently extended with additional users to form a group chat.
	63	)))
1.1	64
1.2	65	{{id name="02-groupchat"/}}
1.1	66
1.2	67	== Group chat ==
1.1	68
1.2	69	Select one or more [[participants>>doc:\|\|anchor="02-selectparticipants"]], set a [[chat title>>doc:\|\|anchor="02-definechattitle"]] and define [[further settings>>doc:\|\|anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
1.1	70
1.2	71	More information about chat content and actions are available [[here>>doc:\|\|anchor="02-chatcontentsandactions"]].
1.1	72
	73
1.2	74	{{id name="02-broadcastchat"/}}
1.1	75
1.2	76	== Broadcast chat ==
1.1	77
1.2	78	A broadcast chat is a group chat with the [[broadcast mode>>doc:\|\|anchor="02-chatmode"]] enabled. This mode is very useful for sharing announcements or briefings in your organisation.
1.1	79
1.2	80	Select one or more [[participants>>doc:\|\|anchor="02-selectparticipants"]], set a [[chat title>>doc:\|\|anchor="02-definechattitle"]] and define [[further settings>>doc:\|\|anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
1.1	81
1.2	82	More information about the broadcast chat mode [[here>>doc:\|\|anchor="02-chatmode"]].
1.1	83
	84
1.2	85	{{id name="02-federatedchat"/}}
1.1	86
1.2	87	== Federated chat ==
1.1	88
1.2	89	Federated chats allow communicating with users from other Teamwire Servers.
1.1	90
1.2	91	Select one or more [[participants>>doc:\|\|anchor="02-selectparticipants"]], set a [[chat title>>doc:\|\|anchor="02-definechattitle"]] and define [[further settings>>doc:\|\|anchor="02-definefurthersettings"]]. You will enter the new chat automatically and will be able to compose your first message.
1.1	92
	93
1.2	94	{{id name="02-federatedchat-contacts"/}}
1.1	95
1.2	96	=== Available contacts ===
1.1	97
1.2	98	The availability of chat participants is limited to contacts and circles that have been enabled for federated usage. Therefore, you cannot create a chat from your organisation's federated and non-federated contacts. In case an important user is not available in your contacts when creating a federated chat, please approach your Teamwire admin.
	99
3.1	100	Currently, it is not possible to add more chat members to the chat later.
1.2	101
	102
	103	{{id name="02-federatedchat-content"/}}
	104
	105	=== Available chat content ===
	106
	107	The range of [[chat content>>doc:\|\|anchor="02-chatcontentsandactions"]] is limited.
	108
2.4	109	Currently, the following attachment types are supported: photos, (gallery), videos (gallery), files, attention messages and locations.
1.2	110
	111
	112	{{id name="02-federatedchat-removed"/}}
	113
	114	=== Removed federations ===
	115
	116	If the federation with one or more Teamwire Servers is ended, federated chats are automatically closed. The participants cannot send new content. Unlike [[closed chats>>doc:\|\|anchor="02-closechat"]], the chat history remains available for all members and can still be read.
	117
	118
	119	{{id name="02-selectparticipants"/}}
	120
	121	== Select participants ==
	122
	123	Select one or more users from your list of contacts by tapping the checkbox next to the user's name.
	124
3.1	125	Already selected contacts are indicated with an [[image:Public.Applications.iOS.User-Manual.WebHome@icons_box_selected.svg]] and can be deselected by re-tapping.
1.2	126
3.1	127	You can combine contacts, lists, circles, and bots as chat members. Above the list of contacts, you will see an overview of all selected recipients and also be able to remove them from there.
1.2	128
	129	Please note the maximum of members that can be added to a chat, which will be shown above the overview (Members X / 500) during the creation. The default maximum for a chat is 500 members, but it may have been adjusted by your Teamwire administrator.
	130
	131
	132	Your contacts are split into four types and are listed per section.
	133
3.1	134
	135	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-user.svg\|\|height="20"]] [[Contacts>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-contacts"]]
	136
	137	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] [[Lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-lists"]]
	138
	139	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-circle.svg\|\|height="21"]] [[Circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-circles"]]
	140
	141	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-bot.svg\|\|height="22"]] [[Bots>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-bots"]]
1.2	142	## ##
	143
3.1	144	Although all contacts are arranged in alphabetical order (by their last name), in a large organisation it can become challenging to find the right user quickly. Therefore, make use of the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-search.svg]] search bar, to find your contacts, lists, circles and bots per section.
1.2	145
3.1	146	## ##
	147	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create1.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-create2.png\|\|width="280px"]]
	148	## ##
1.2	149
	150	{{id name="02-definechattitle"/}}
	151
3.1	152	== Define title ==
1.2	153
	154	Set a title for your conversation. This title is not final and can be changed at any time via [[Chat Settings>>doc:\|\|anchor="02-chatsettings"]]. For group chats, setting a title is mandatory.
	155
	156
1.1	157	{{id name="02-definefurthersettings"/}}
	158
	159	== Define further settings ==
	160
	161	* Allow to mute notifications
1.2	162	Decide whether chat members are allowed to mute this conversation so they will no longer receive push notifications.
3.1	163
1.1	164	* Alert Chat
1.2	165	This feature is meant for emergencies. An alert chat will always stay on top of its members inbox until its messages has been read. Beside alert chats, you can also create alert messages. More information about alert messages are available at the [[Attention messages>>doc:\|\|anchor="02-attentionmessages"]] chapter.
	166	## ##
1.1	167
3.1	168	After defining all further settings, tap Create to enter the new chat automatically, and you will be able to compose your first message.
1.1	169
	170
2.1	171	{{id name="02-voipcall"/}}
	172
	173	= Voice and video calls =
	174
	175	You can contact one or multiple users in your existing chats via voice or video call.
	176
	177	This feature is available for 1:1 chats and group chats.
	178
	179	There can only be one call in progress per chat. In case other participants are already having a call in the same chat, you will receive a notice.
	180
	181	(% class="box infomessage" %)
	182	(((
	183	If voice and video calls are not available to you, the feature may have been disabled by your Teamwire administrator.
	184	)))
	185
	186	{{id name="02-voipcall-start"/}}
	187
	188	== Start a call ==
	189
	190	Open an existing chat or [[create a new chat>>doc:\|\|anchor="02-createnewchat"]] with your favoured participants.
	191
3.1	192	Start the call by tapping the respective button in the upper-right corner of the screen.
2.1	193
3.1	194	Use [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-voice.svg]] to start a voice call and [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-video.svg]] to start a video call. You may enable your camera at any time during the voice call and turn it into a video call. You may disable your camera at any time of the video call, too.
2.1	195
	196	The other call participants will be notified, even if they are currently not actively using the Teamwire app.
	197
	198
	199	The number of participants for group calls is limited and given by your Teamwire server admin.
	200
3.1	201	If your group chat has more participants than the number of members allowed in a group call, the icons will change a bit into [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-voice-plus.svg]] for voice and [[image:Public.Applications.iOS.User-Manual.WebHome@icons-call-video-plus.svg]] for video calls. Before the call can begin, you will be shown the list of all chat members from which you have to select one or more users (up to the max. number of call members) for the call.
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2.5	203	## ##
3.1	204	[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-1\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@videocall-1.png\|\|width="280px"]]
2.5	205	## ##
2.1	206
	207	{{id name="02-voipcall-join"/}}
	208
	209	== Join a call ==
	210
	211	If you have missed a call, you can also join it later.
	212
	213	Open the chat you were invited into to participate in the voice or video call. If the call is still ongoing, tap Join to access the call.
	214
2.5	215	## ##
3.1	216	[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-2.png\|\|width="280px"]]
2.5	217	## ##
2.1	218
	219	{{id name="02-voipcall-features"/}}
	220
	221	== Features during a call ==
	222
	223	The following primary features are available during the call.
	224
	225	* Enable / disable microphone
	226	* Enable / disable camera
	227	* Select sound device
	228	* Screen sharing
	229	* Raise hand
	230	* Toggle between front and backside camera
	231	## ##
	232
1.1	233	{{id name="02-emergencyalert"/}}
	234
3.1	235	= Emergency alert =
1.1	236
3.1	237	This feature is meant for emergencies, allowing you to quickly create a new chat with a selected group of contacts, including an alert, a voice message (which you will record), and your current location.
1.1	238
3.1	239	The emergency alert won't ask for a chat title or additional settings. Alerts use a distinct notification sound in contrast to regular chat messages to captivate the attention of its recipients. Alerts stay on top of their inbox until they react to the message. In addition, alerts can bypass the silent mode of the other chat members, if they have granted the respective permission to Teamwire.
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1.2	241	(% class="box infomessage" %)
	242	(((
3.1	243	If the emergency alert is not available to you, the feature may have been disabled by your Teamwire administrator.
1.2	244	)))
1.1	245
2.5	246	## ##
3.1	247	[[image:Public.Applications.iOS.User-Manual.WebHome@emergency-1.png\|\|width="280px"]]
2.5	248	## ##
	249
3.1	250	{{id name="02-emergencyalert-usage"/}}
1.1	251
3.1	252	== Usage ==
1.1	253
3.1	254	(% class="box infomessage" %)
	255	(((
	256	This feature requires permission to use your location and microphone in order to work correctly.
	257	)))
1.1	258
3.1	259	Tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency.svg]] Emergency icon at the top of your inbox to open the screen.
1.1	260
3.1	261	Select one of your circles or lists in the Send to section. If you have predefined a [[Default circle>>doc:\|\|anchor="02-emergencyalert-configure"]], you can skip this step, or change the selected circle or list.
1.1	262
3.1	263	You have two options for recording your voice message, which will be sent together with an alert and your current location.
1.1	264
3.1	265	* Tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency-record.svg\|\|height="38px" width="38px"]] Record button once to start recording a voice message (of 30 seconds) without keeping your device at hand. You will see a respective countdown.
	266	** After 30 seconds, the alert will be sent automatically, including your voice message and your location.
	267	Cancel your recording during the countdown by tapping the record button again (X)**.
1.2	268
3.1	269	* Tap and hold the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emergency-record.svg\|\|height="38px" width="38px"]] Record button to record a voice message for as long as you want to.
	270	** Release the button to send the alert, including your voice message and your location.
	271	** Swipe up to cancel the recording and the process.
	272	## ##
1.2	273
3.1	274	{{id name="02-emergencyalert-configure"/}}
1.1	275
3.1	276	== Default circle ==
1.1	277
4.1	278	Define a default group of contacts (in the form of a circle or list) to avoid selecting the recipients manually every time you use the emergency alert. Go to [[Account ~> App settings ~> Emergency alerts>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome\|\|anchor="05-sosgroup"]] and select a circle or list from your directory.
1.1	279
3.1	280	Despite configuring a Default circle, you can still edit the Send to section, if you'd like to, before starting to record your message.
1.1	281
3.1	282	If your device is managed by a mobile device management, your Teamwire administrator may have already set a Default Circle, which you will not be able to change.
	283
	284
1.2	285	{{id name="02-pushtotalk"/}}
	286
	287	= Push-to-Talk =
	288
3.1	289	This feature turns your Teamwire app into a walkie-talkie by sending voice messages directly to your Push-to-Talk chats and listening to the voice messages you receive.
1.2	290
	291	(% class="box infomessage" %)
1.1	292	(((
1.2	293	If Push-to-Talk is not available to you, the feature may have been disabled by your Teamwire administrator.
1.1	294	)))
	295
1.2	296	{{id name="02-pushtotalk-configure"/}}
	297
3.1	298	== Setup ==
1.2	299
3.1	300	In your inbox, use the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-voice.svg]] icon in the upper-right corner to open the Push-to-Talk selection menu. Enable the Push-to-Talk ability for all chats required.
1.2	301
3.1	302	As soon as you have defined at least one Push-to-Talk chat, you can decide via [[image:Public.Applications.iOS.User-Manual.WebHome@icons-sound-on.svg]] whether new messages received in your active channel will be played via speaker or if they are muted.
1.2	303
3.1	304	Use [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dnd.svg]] to remove your current selection of chats.
1.2	305
1.1	306	## ##
3.1	307	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-ptt1.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@pushtt-1.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@pushtt-2.png\|\|width="280px"]]
1.2	308	## ##
	309
	310	{{id name="02-pushtotalk-usage"/}}
	311
3.1	312	== Usage ==
1.2	313
	314	Your Push-to-Talk chats are displayed at the bottom of the inbox. Simply swipe to switch between your Push-to-Talk chats.
	315
	316	Tap and hold the button for as long as you want to record your message. As soon as you let go of the button, your message will be shared. The maximum duration of a voice message is 180 seconds.
	317
	318
3.1	319	{{id name="02-attachments"/}} {{id name="02-chatcontentsandactions"/}}
1.1	320
3.1	321	= Attachments =
1.1	322
3.1	323	In addition to texts and emojis, you can send various attachments via Teamwire. If you want to attach a photo, appointment, or the like to your current conversation, choose one of the following options.
1.1	324
	325
3.1	326	[[image:Public.Applications.iOS.User-Manual.WebHome@icons-camera.svg]] Take photo
1.2	327	Grant access to your camera to take and send photos or videos. Video recording is limited to 180 seconds.
1.1	328
	329
3.1	330	[[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-image.svg]] Photos and images from gallery
1.2	331	Grant access to your gallery to send photos and videos stored on your device.
1.1	332
	333
3.1	334	[[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-voice.svg]] Record voice message
1.2	335	Grant access to your microphone to record and send a voice message. Voice recording is limited to 180 seconds.
	336
	337
3.1	338	[[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] Further attachments and features
1.2	339	You will be listed further options for sharing content.
	340
	341
3.1	342	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] Alert, ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] Announcement or ## ##[[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-note.svg]] Note
1.2	343	These are so-called attention messages. More information about attention messages are available [[here>>doc:\|\|anchor="02-attentionmessages"]].
	344
3.1	345	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-file.svg]] File
1.2	346	Select any further file type via your file manager to share them (e.g. PDF, text file, presentation etc.).
	347
3.1	348	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] Location
6.2	349	If Teamwire has been granted access to your location data and GPS is enabled, you can send your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-pin.svg]] current position or a POI to the chat.
6.1	350	You can also choose to share your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] live location with the chat members. More information about the live location feature are available [[here>>doc:\|\|anchor="02-livelocation"]].
1.2	351
3.1	352	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-calendar.svg]] Calendar
1.2	353	Grant access to your calendar to select appointments from your calendar app and attach them.
	354
3.1	355	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-poll.svg]] Poll
5.2	356	Create a poll (interactive attachment) with up to five options and let your chat members vote to make decisions more quickly.
2.2	357
3.1	358	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-dracoon.svg]] Dracoon
2.2	359	This option is available if you have the [[Dracoon app>>https://apps.apple.com/gb/app/dracoon/id1382260906\|\|rel="noopener noreferrer" target="_blank"]] installed. Select Dracoon and log in to your Dracoon user account to grant access to Teamwire. When sharing a Dracoon file in a chat, instead of sending the media itself, a link to the Dracoon exchange server is automatically generated. The chat participants can click on the link to view and download the file.
1.2	360	## ##
1.1	361
1.2	362	(% class="box infomessage" %)
1.1	363	(((
1.2	364	Your Teamwire admin is able to prohibit sending certain attachment types. If one or more options are not available to you, they may have been disabled by your Teamwire administrator.
1.1	365	)))
	366
3.1	367	## ##
	368	[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-3.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@chatview-4.png\|\|width="280px"]]
	369	## ##
	370
5.1	371	{{id name="02-mentions"/}}
	372
	373	= Mentions =
	374
	375	Mention other chat members by typing an @-symbol.
	376
	377	You can mention single users, multiple users, or use @All to include all members of your conversation. Continue typing a colleagues name after the @ to limit the selection of available user mentions.
	378
	379	## ##
	380	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_001.png\|\|width="280"]]
	381	## ##
	382
	383	When mentioned, you will receive a push notification and the respective chat will dispaly the mention with an @-symbol in your inbox.
	384
	385	## ##
	386	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_002.png\|\|width="280"]]
	387	## ##
	388
	389	When selecting a chat where you have been mentioned, you will see the number of mentions. Tap the @-button to jump directly to the mention(s).
	390
	391	## ##
	392	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__mobile-mentions_003.png\|\|width="280"]]
	393	## ##
	394
1.2	395	{{id name="02-attentionmessages"/}} {{id name="02-alertmessages"/}}
1.1	396
3.1	397	= Attention messages =
1.1	398
3.1	399	Via [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] next to the text input field, various attention message types are available in Teamwire.
1.1	400
1.2	401	Chat members can respond to your status messages with a predefined selection of reactions without disrupting the flow of an active conversation. Reactions can also be sent by members of a broadcast chat.
	402	## ##
1.1	403
3.1	404	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] Alert
4.1	405	Label your message as an alert (text input turns red). Alerts cause a special ringtone and will create a different icon on the notification screen for its participants. A chat containing an alert message will be visually highlighted in its participants inbox, and will always stay on top until all new content has been read. The alert notification sound can be configured via [[Account ~> App settings ~> Notifications>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome\|\|anchor="05-notificationsounds"]].
1.2	406	(% class="mark" %)Do not mix things up! An alert message is a single message labelled as alert. If you want to create an alert chat quickly, see [[Emergency alert>>doc:\|\|anchor="02-emergencyalert"]].
1.1	407
3.1	408	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-announce.svg]] Announcement
	409	Label your message as an announcement (text input turns green). Chat members can react to your message via [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
1.1	410
3.1	411	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-note.svg]] Note
	412	Label your message as a note (text input turns yellow). Chat members can react to your message via [[image:Public.Applications.iOS.User-Manual.WebHome@icons-emojithumb.svg]] with a range of reactions.
1.2	413	## ##
1.1	414
1.2	415	All message types above can be removed before sending by tapping the respective option again. Your message will be sent as normal text then.
1.1	416
	417	(% class="box infomessage" %)
	418	(((
1.2	419	If attention messages are not available to you, the feature may have been disabled by your Teamwire administrator.
1.1	420	)))
	421
1.2	422	{{id name="02-ownattentionmessages"/}}
	423
3.1	424	== Activity / Reactions ==
1.2	425
3.1	426	You can view the reactions to one of your attention messages via the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-report.svg]] report.
1.2	427
3.1	428	You can find a chronological list of all reactions to your attention messages via the icon [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] in the upper-right corner of the chat.
1.2	429
	430
2.3	431	{{id name="02-livelocation"/}}
	432
3.1	433	= Live location =
2.3	434
	435	This feature allows other users to track your current location live on a map.
	436
3.1	437	To share your live location, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] next to the text input field, select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] Location and [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] Share your live location.
2.3	438
	439	Open the live map and check your current position by tapping on the map preview in the chat.
	440
	441	## ##
6.1	442	[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-1.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-focus2.png\|\|width="280px"]]
2.3	443	## ##
	444
6.1	445	In one chat, multiple users can share their live location at the same time. Their locations will be shown in a single map.
	446
	447	By tapping the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-userlist.svg]] symbol, you can view a list of all chat members currently sharing their location.
	448
2.3	449	{{id name="02-livelocation-duration"/}}
	450
3.1	451	== Sharing duration ==
2.3	452
6.1	453	As you start the live location feature, you can select for how long you want to share your position. The remaining minutes / hours are visible in the chat and map view.
2.3	454
6.1	455	Without further notification, the app will automatically stop sharing when the duration has been exceeded.
2.3	456
	457
	458	{{id name="02-livelocation-stop"/}}
	459
3.1	460	== Stop sharing manually ==
2.3	461
6.1	462	If you want to stop sharing your live location before the duration selected in the beginning, you can do so in the chat or map view by tapping Stop sharing.
2.3	463
	464
	465	{{id name="02-livelocation-additional"/}}
	466
3.1	467	== Additional features ==
2.3	468
6.1	469	The live map offers different actions and settings to view users and map material.
2.3	470
	471	* Focus user
3.1	472	Tap on one of the users to focus on them. This way, the user will always remain in the center of the map view. You can also select the user from the list of all chat members currently sharing their location.
	473
6.1	474	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] Draw on map
	475	Tap on the symbol to [[draw an area on the map>>doc:\|\|anchor="02-drawonmap"]].
3.1	476
	477	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-regroup.svg]] Regroup
2.3	478	When you tap on this symbol, Teamwire automatically zooms out until all currently shared locations fit on one map view. Users that are close to each other will be grouped together.
3.1	479
6.1	480	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-near.svg]] Center map
	481	Tap on the symbol to center the view on your current location.
3.1	482
6.1	483	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] Augmented Reality
	484	Tap on the symbol to explore live locations [[in an augmented reality (AR) view>>doc:\|\|anchor="02-livelocation-ar"]].
	485
3.1	486	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-tune.svg]] Map settings
2.3	487	Tap on the symbol to open the map settings.
	488	## ##
	489	Map type**
3.1	490	Select from one of the available map types (Standard, Satellite, Hybrid). If your Teamwire administrator has enabled using [[ArcGIS Maps>>https://enterprise.arcgis.com/en/\|\|rel="noopener noreferrer" target="_blank"]], the default maps will be replaced by ArcGIS Maps and you will receive a list of available map types. More information about enabling ArcGIS Maps in the Teamwire Dashboard are available [[here>>doc:Customer.Administration.Dashboard-User-Manual.App-Permissions.WebHome\|\|anchor="app-orgasettings"]].
2.3	491
	492	Show user names**
	493	If enabled, in addition to the user photos, their names will be displayed on the map, too.
	494
	495	Show user role**
	496	If enabled, in addition to the user photos, their role will be displayed on the map, too (the information is taken from the user's profile).
3.3	497
	498	Group users**
	499	Enabled by default. Users who are in close proximity to each other are grouped together.
2.3	500	## ##
	501
6.1	502	{{id name="02-livelocation-directions"/}}
	503
	504	== Get directions ==
	505
	506	When you focus on a user, you will find detailed information about their current location.
	507
	508	With the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach.svg]] symbol you can open a dialog to see their coordinates, contact info, and even [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-direction.svg]] Get the directions to their current location. To follow the calculated route, you will be redirected to a maps app on your phone, e.g. Apple Maps or Google Maps.
	509
	510
	511	{{id name="02-livelocation-ar"/}}
	512
	513	== AR Mode ==
	514
	515	{{info}}
	516	This feature is still in beta phase.
	517	This feature is available on iOS app only and requires iOS 17 or newer.
	518	{{/info}}
	519
	520	Tap on the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-ar-view.svg]] symbol to start the Augmented Reality (AR) mode. With your camera, you can see shared locations and user pins overlaid on the real world, helping you to exactly visualise where your colleagues are. This makes navigation more intuitive and adds a layer of spatial awareness, especially in complex or crowded environments.
	521
	522	Every time you launch the AR camera view, the live locations become static reference points. The view is therefore based on the positions at the time the AR mode was started, even if you or others keep moving.
	523
	524	## ##
	525	[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar1.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-ar2.png\|\|width="280px"]]
	526	## ##
	527
	528	To leave AR mode and go back to the Map view, tap the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-map-view.svg]] symbol.
	529
	530	You can also split your screen with the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-reduce.svg]] symbol to see both the AR camera view and map. Tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-location-expand.svg]] to expand the AR mode to full-screen view.
	531
	532
2.5	533	{{id name="02-drawonmap"/}}
	534
3.1	535	= Draw on map =
2.5	536
	537	This feature allows you to manually draw areas on the maps of shared locations and label them.
	538
	539	## ##
6.1	540	[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area1.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area2.png\|\|width="280px"]]
2.5	541	## ##
	542
	543	{{id name="02-drawonmap-draw"/}}
	544
3.1	545	== Draw area ==
2.5	546
3.1	547	Before sharing your location or live location, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-draw.svg]] in the upper-right corner of the map. Draw an area on the available map view with your finger. When you are finished, this area will be highlighted and a dialog box will open. There you have the possibility to define a label for the area (optional), e.g. "Festival area", "Search radius" or "Living street".
2.5	548
	549	Tap Redraw area to draw the area anew.
	550
	551	Tap Done to save the area and share it with other chat participants.
	552
	553	Tap Cancel to end the process and discard the area you've drawn.
	554
	555	(% class="box infomessage" %)
	556	(((
3.1	557	When sharing a [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-location.svg]] single location, you will not be able to edit the drawn area at a later time.
2.5	558
3.1	559	When sharing you [[image:Public.Applications.iOS.User-Manual.WebHome@icons-livelocation.svg]] live location, you will be able to add or edit an area later.
2.5	560	)))
	561
	562	{{id name="02-drawonmap-remove"/}}
	563
3.1	564	== Remove area ==
2.5	565
	566	Tap on your area in the map view to open the dialog box and select Remove area to delete it.
	567
	568	You can only remove those areas which you have drawn yourself.
	569
	570	(% class="box infomessage" %)
	571	(((
	572	Areas can be removed when sharing your live location only.
	573
	574	When sharing a single location, you will not be able to remove an area later.
	575	)))
	576
	577	{{id name="02-drawonmap-label"/}}
	578
3.1	579	== Area labels ==
2.5	580
	581	After drawing an area, a dialog box will open and prompting you to add a label.
	582
	583	Labels are optional. Leave the text input field empty, if you do not want to add a label.
	584
	585	You can edit or remove an area label at a later time. To do so, tap on your area in the map view to open the dialog box and edit / remove the text from the input field.
	586
	587	Tap Cancel to end the process and discard your changes.
	588
	589	You can only edit / remove labels for those areas which you have drawn yourself.
	590
	591	(% class="box infomessage" %)
	592	(((
	593	Labels can be edited / removed when sharing your live location only.
	594
	595	When sharing a single location, you will not be able to edit / remove an area label later.
	596	)))
	597
	598	{{id name="02-drawonmap-multiple"/}}
	599
3.1	600	== Multiple user areas ==
2.5	601
	602	Since multiple live locations can be shared on one map at the same time, all the areas drawn by the chat participants and their labels will appear, too.
	603
	604	If the areas of one or more users overlap, the labels appear as a single pin. Zoom into the map to be able to read the individual labels of the respective areas.
	605
	606	You cannot edit / remove areas and labels of other chat participants.
	607
	608	## ##
6.1	609	[[image:Public.Applications.iOS.User-Manual.WebHome@livelocation-area3.png\|\|width="280px"]]
2.5	610	## ##
	611
3.1	612	{{id name="meaction"/}}
1.2	613
3.1	614	= Message actions =
1.2	615
3.1	616	When you're in the chat view, you have different actions, which you can perform on your and other chat member's sent messages and attachments.
1.2	617
	618
1.1	619	{{id name="02-replytomessage"/}}
	620
3.1	621	== Reply ==
1.1	622
3.1	623	Tap and hold the respective message or attachment to open the actions menu.
1.1	624
3.1	625	Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-reply.svg]] Reply to add a quote of the original message when sending your answer. This is especially useful in chats with numerous users and mixed conversations. Replies help you and others to remember the context of messages.
1.1	626
3.1	627
1.1	628	{{id name="02-copymessage"/}}
	629
3.1	630	== Copy ==
1.1	631
3.1	632	Tap and hold the respective message to open the actions menu.
1.1	633
3.1	634	Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-copy.svg]] Copy to copy the message content to your clipboard. You can paste the text to another chat or an external app.
	635
1.2	636	(% class="box infomessage" %)
1.1	637	(((
1.2	638	If you cannot copy a message, the feature may have been disabled by your Teamwire administrator.
1.1	639	)))
	640
	641	{{id name="02-forwardmessage"/}}
	642
3.1	643	== Forward ==
1.1	644
3.1	645	Tap and hold the respective message or attachment to open the actions menu.
1.1	646
3.1	647	Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-forward.svg]] Forward to see a list of existing chats which you can forward the content to. If you want to forward a message to a user, list, or circle who you don't yet have a chat with, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-chat-new.svg]] New chat in the bottom-right corner of the screen and continue selecting your participants.
1.1	648
3.1	649
5.2	650	{{id name="02-pinmessage"/}}
	651
	652	== Pin ==
	653
	654	By pinning messages, you can make important or frequently needed information easily accessible and save chat participants the time to search for it.
	655
	656	[[image:Public.Applications.iOS.User-Manual.WebHome@chatview-pin.png\|\|data-xwiki-image-style-alignment="end" width="400"]]Tap and hold the desired message to open the action menu.
	657
	658	Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] Pin and the message will be pinned to the top of the chat, visible to all members, in the pin bar.
	659
	660	To remove a pinned message, tap and hold the respective message in the pin bar to open the actions menu, and select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] Unpin.
	661
	662	{{info}}
	663	When you open a chat, the pin bar displays the latest pinned message by default. Tap briefly on the pin bar to scroll to the original message within the chat. Tapping the pin bar again will display the next pinned message.
	664
	665	A maximum of five messages can be pinned at the same time. If five messages are already pinned and you want to pin another message, you will see a notification. You then have the option to replace the oldest pinned message with the new message.
	666	{{/info}}
	667
	668
1.1	669	{{id name="02-deletemessage"/}}
	670
3.1	671	== Delete ==
1.1	672
3.1	673	You can delete your own messages and attachments in Teamwire, even if they have already been read by others.
1.1	674
3.1	675	Tap and hold the respective message or attachment to open the actions menu.
	676
	677	Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-delete.svg]] Delete to remove it permanently.
	678
1.2	679	(% class="box infomessage" %)
1.1	680	(((
1.2	681	If you cannot delete a message, the feature may have been disabled by your Teamwire administrator.
1.1	682	)))
	683
	684
3.1	685	{{id name="02-chatadministration"/}}
1.1	686
3.1	687	= Chat actions =
1.1	688
3.1	689	These are actions that can be performed on your existing chats.
1.1	690
	691
3.1	692	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unread.svg]] [[Mark chat as read / unread>>doc:\|\|anchor="chaction-unread"]]
1.1	693
3.1	694	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] [[Pin chat>>doc:\|\|anchor="chaction-pin"]]
1.1	695
3.1	696	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] [[Favourite chat>>doc:\|\|anchor="chaction-favourite"]]
1.1	697
3.1	698	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-mute.svg]] [[Mute chat>>doc:\|\|anchor="02-mutechat"]]
1.1	699
3.1	700	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-archive.svg]] [[Archive chat>>doc:\|\|anchor="02-archivechat"]]
1.1	701
3.1	702	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-leave.svg]] [[Leave chat>>doc:\|\|anchor="02-leavechat"]]
1.1	703
3.1	704	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-lock.svg]] [[Close chat>>doc:\|\|anchor="02-closechat"]]
1.1	705
3.1	706	* [[image:Public.Applications.iOS.User-Manual.WebHome@icons-email.svg]] [[Email chat history>>doc:\|\|anchor="02-emailchathistory"]]
	707	## ##
1.1	708
3.1	709	{{id name="chaction-unread"/}}
1.1	710
3.1	711	== Mark as read / unread ==
1.1	712
3.1	713	Mark a chat as read, if you don't want to read new messages intentionally. The other chat members will still receive your [[read receipt>>doc:\|\|anchor="02-readreceipts"]].
1.1	714
3.1	715	You have multiple options to perform the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-read.svg]] Mark as read action on a chat.
1.1	716
3.1	717	* In your inbox, swipe right on the chat you want to mark as read and select the action.
	718	* In your inbox, tap and hold down on the chat you want to mark as read to open the actions menu.
	719	## ##
1.1	720
3.1	721	Mark a chat as unread, after you open it, either intentionally or accidentally. This can help you to remember you coming back to the conversation at a later point of time. This action will also show the chat in the [[Unread tab>>doc:\|\|anchor="02-filter"]] in your inbox.
	722
	723	You have multiple options to perform the [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unread.svg]] Mark as unread action on a chat.
	724
	725	* In your inbox, swipe right on the chat you want to mark as unread and select the action.
	726	* In your inbox, tap and hold down on the chat you want to mark as unread to open the actions menu.
1.2	727	## ##
1.1	728
3.1	729	## ##
	730	[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-2.png\|\|width="280px"]]
	731	## ##
1.1	732
3.1	733	{{id name="chaction-pin"/}}
1.1	734
3.1	735	== Pin ==
1.1	736
3.1	737	This is a personal setting and will only affect your own chats and inbox.
1.1	738
	739
3.1	740	Pinned chats stay on top of your inbox, even if other chats have newer messages.
1.1	741
3.1	742	You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-pin.svg]] Pin a chat.
1.1	743
3.1	744	* In your inbox, swipe right on the chat you want to pin and select the action.
	745	* In your inbox, tap and hold down on the chat you want to pin to open the actions menu.
	746	* Open the chat and go to its [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] to select the action.
	747	## ##
1.1	748
3.1	749	In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unpin.svg]] Unpin a chat again.
1.1	750
	751	(% class="box infomessage" %)
	752	(((
3.1	753	A chat that receives an [[image:Public.Applications.iOS.User-Manual.WebHome@icons-am-alert.svg]] alert will continue to move atop of your pinned chats until its messages have been read.
1.1	754	)))
	755
3.1	756	{{id name="chaction-favourite"/}}
1.1	757
3.1	758	== Favourite ==
1.1	759
3.1	760	This is a personal setting and will only affect your own chats and inbox.
1.1	761
	762
3.1	763	Favourite chats are additionally shown in the [[Favourites tab>>doc:\|\|anchor="02-filter"]] in your inbox. This feature helps you find your favourite conversations faster. Especially when forwarding messages or attachments, as your Favourites will be shown first in the list of available chats.
1.1	764
3.1	765	You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-favourite.svg]] Favourite a chat.
1.1	766
3.1	767	* In your inbox, swipe right on the chat you want to favourite and select the action.
	768	* In your inbox, tap and hold down on the chat you want to favourite to open the actions menu.
	769	* Open the chat and go to its [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] to select the action.
	770	## ##
1.1	771
3.1	772	In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unfavourite.svg]] Unfavourite a chat again.
1.1	773
	774
3.1	775	{{id name="02-mutechat"/}}
1.1	776
3.1	777	== Mute ==
1.1	778
3.1	779	This is a personal setting and will only affect your own chats and inbox.
1.1	780
	781
3.1	782	Muted chats will no longer notify you about new messages via sound, vibration or push notification. This applies only per muted chat. The app badge on your home screen will include muted chats when showing the number of unread conversations.
1.1	783
3.1	784	You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-mute.svg]] Mute a chat.
1.1	785
3.1	786	* In your inbox, swipe left on the chat you want to mute and select the action.
	787	* In your inbox, tap and hold down on the chat you want to mute to open the actions menu.
	788	* Open the chat and go to its [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] to select the action.
	789	## ##
1.1	790
3.1	791	In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-notification.svg]] Unmute a chat to receive its notifications again.
1.1	792
3.1	793	(% class="box infomessage" %)
	794	(((
	795	If you cannot mute a chat, the feature may have been disabled by your Teamwire administrator or by a [[chat admin>>doc:\|\|anchor="02-chatadministrators"]].
	796	)))
1.1	797
3.1	798	## ##
	799	[[image:Public.Applications.iOS.User-Manual.WebHome@inbox-3.png\|\|width="280px"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@inbox-4.png\|\|width="280px"]]
	800	## ##
1.1	801
3.1	802	{{id name="02-archivechat"/}}
1.1	803
3.1	804	== Archive ==
1.1	805
3.1	806	This is a personal setting and will only affect your own chats and inbox.
1.1	807
	808
3.1	809	You can archive a chats if it's no longer active or when a topic-based discussion is completed. Archived chats are not displayed in your regular All tab and are moved to the [[Archived tab>>doc:\|\|anchor="02-filter"]] in your inbox.
1.1	810
3.1	811	You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-archive.svg]] Archive a chat.
1.1	812
3.1	813	* In your inbox, swipe left on the chat you want to archive and select the action.
	814	* In your inbox, tap and hold down on the chat you want to archive to open the actions menu.
	815	* Open the chat and go to its [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] to select the action.
1.2	816	## ##
1.1	817
3.1	818	In the same way, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unarchive.svg]] Unarchive a chat from the Archived tab.
1.1	819
	820
3.1	821	{{id name="02-leavechat"/}}
1.1	822
3.1	823	== Leave ==
1.2	824
3.1	825	You may leave a chat if you no longer want to be part of the conversation, or your participation is no longer required.
1.1	826
3.1	827	You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-leave.svg]] Leave a chat.
	828
	829	* In your inbox, swipe left on the chat you want to leave and select the action.
	830	* In your inbox, tap and hold down on the chat you want to leave to open the actions menu.
	831	* Open the chat and go to its [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] to select the action.
1.2	832	## ##
1.1	833
3.1	834	To rejoin a chat, one of the [[chat admins>>doc:\|\|anchor="02-chatadministrators"]] can add you again.
1.1	835
1.2	836	(% class="box infomessage" %)
1.1	837	(((
3.1	838	If you cannot leave a chat, the feature may have been disabled by your Teamwire administrator.
	839
	840	Please note that you cannot leave chats in which you have been added as part of a [[Circle>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-circles"]].
1.1	841	)))
	842
3.1	843	{{id name="02-closechat"/}}
1.1	844
3.1	845	== Close ==
1.1	846
3.1	847	This is an administrative setting and will affect all members of the chat.
1.2	848
1.1	849
3.1	850	Only [[chat administrators>>doc:\|\|anchor="02-chatadministrators"]] can close a chat.
	851	Close a chat when the conversation is over and no longer needed. After a chat has been closed, the conversation can no longer be read by its members.
1.1	852
3.1	853	You have multiple options to [[image:Public.Applications.iOS.User-Manual.WebHome@icons-lock.svg]] Close a chat.
	854
	855	* In your inbox, swipe left on the chat you want to close and select the action.
	856	* In your inbox, tap and hold down on the chat you want to close to open the actions menu.
	857	* Open the chat and go to its [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] to select the action.
1.2	858	## ##
1.1	859
4.1	860	If you are a chat admin, you can [[image:Public.Applications.iOS.User-Manual.WebHome@icons-unlock.svg]] Reopen the chat in the same way.
1.1	861
3.1	862	(% class="box infomessage" %)
	863	(((
	864	If you cannot close a chat, the feature may have been disabled by your Teamwire administrator.
	865	)))
1.1	866
3.1	867	## ##
	868	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed1.png\|\|width="280"]] ## ## [[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-closed2.png\|\|width="280"]]
	869	## ##
	870
1.1	871	{{id name="02-emailchathistory"/}}
	872
	873	== Email chat history ==
	874
3.1	875	Open the [[Chat settings>>doc:\|\|anchor="02-chatsettings"]] of the conversation you want to share. Select [[image:Public.Applications.iOS.User-Manual.WebHome@icons-email.svg]] Email Chat History to transfer the conversation in plain text to your default mail app.
1.1	876
	877	Please note that attachments cannot be transferred to the mail.
	878
1.2	879	(% class="box infomessage" %)
	880	(((
3.1	881	If this option is not available to you, the feature may have been disabled by your Teamwire administrator.
1.2	882	)))
1.1	883
1.2	884
3.1	885	{{id name="02-chatsettings"/}}
1.2	886
3.1	887	= Chat settings =
1.2	888
3.1	889	Open a chat and tap its chat title at the top to open the chat settings. Among other things, here you can edit the title or add more users to the conversation.
1.2	890
3.1	891	(% class="box infomessage" %)
	892	(((
	893	Only [[chat administrators>>doc:\|\|anchor="02-chatadministrators"]] are authorised to make changes to chat settings.
	894	)))
1.2	895
	896	## ##
3.1	897	[[image:Public.Applications.iOS.User-Manual.WebHome@EN__chats-chatset1.png\|\|width="280"]]
	898	## ##
1.2	899
3.1	900	{{id name="02-chatavatar"/}}
1.2	901
3.1	902	== Avatar ==
	903
	904	Tap on the current chat avatar. You can choose an existing picture of your photos and images from your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-attach-image.svg]] Gallery or take a photo with your [[image:Public.Applications.iOS.User-Manual.WebHome@icons-camera.svg]] Camera. The new avatar will be shown to all members of the conversation.
	905
	906	Tap the avatar again to change or remove the image.
	907
	908
	909	{{id name="02-chattitle"/}}
	910
	911	== Title ==
	912
	913	Tap on the text below the chat avatar to edit the chat title. Confirm your changes via Enter.
	914
	915	If you want to reset a chat title, remove the current text and confirm via Enter. The title will adopt the automatically generated name. But remember that defining a title is mandatory for group chats.
	916
	917
	918	{{id name="02-chatmode"/}}
	919
	920	== Mode ==
	921
	922	Teamwire supports two chat modes. Change the current mode by enabling or disabling the Allow to send messages feature.
	923
	924	* Normal
	925	//Allow to send messages// enabled
	926	By default, the chat settings suggest to create a conversation with the //Normal// chat mode enabled. This mode allows all members to compose and send messages / attachments to the chat.
	927
	928	* Broadcast
	929	//Allow to send messages// disabled
	930	The //Broadcast// mode will only allow [[chat administrators>>doc:\|\|anchor="02-chatadministrators"]] to compose and send messages / attachments to the chat. This mode is very useful for sharing announcements or briefings in your organisation.
	931	## ##
	932
	933	{{id name="02-chatadministrators"/}}
	934
	935	== Administrators ==
	936
	937	This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] administrators of the current chat.
	938
	939	Chat administrators are able to make changes in the chat settings, e.g. editing the chat title and chat mode, allowing users to mute the chat, or promote other members to become chat administrator.
	940
	941	In a 1:1 chat, both members become chat administrator by default.
	942
	943	In a group chat, the creator of the chat is automatically promoted to chat administrator. This applies to all ways of group chats; whether the chat was created by selecting several individual users, by adding [[circles>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-circles"]] or [[lists>>doc:Public.Applications.iOS.User-Manual.Contacts.WebHome\|\|anchor="03-lists"]], or by a mix of all options mentioned.
	944
	945
	946	{{id name="02-promotetoadmin"/}}
	947
	948	=== Promote to chat admin ===
	949
	950	In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] [[Members>>doc:\|\|anchor="02-members"]] to see a complete list of the current chat's participants. If the chat was created via circle, tap on its name to view the list of members. Tap the user of concern and select Make chat admin.
	951
1.2	952
3.1	953	{{id name="02-demoteadmin"/}}
2.5	954
3.1	955	=== Demote chat admin ===
1.1	956
4.1	957	In the chat settings, tap [[image:Public.Applications.iOS.User-Manual.WebHome@icons-admin.svg]] [[Admins>>doc:\|\|anchor="02-chatadministrators"]] to see the list of the current chat's admins. Tap the user of concern and select Remove to demote them.
1.1	958
3.2	959	Chat admins can only remove the privileges of another chat admin, but not their own.
1.1	960
	961
3.1	962	{{id name="02-members"/}}
1.1	963
3.1	964	== Members ==
	965
	966	This section lists all [[image:Public.Applications.iOS.User-Manual.WebHome@icons-group.svg]] members of the current chat incl. chat administrators.
	967
	968	If the chat was created by adding a circle, its name will be shown. The members of the circle can be viewed by tapping the circle name and selecting View members.
	969
	970
	971	{{id name="02-addmoremembers"/}}
	972
	973	=== Add members ===
	974
	975	Tap the uppermost option [[image:Public.Applications.iOS.User-Manual.WebHome@icons-adduser.svg]] Add a Colleague to this Chat above the list of chat members. You will be forwarded to your directory from which you can add further users and/or circles and lists. Confirm your selection by tapping Done.
	976
	977
	978	{{id name="02-removemembers"/}}
	979
	980	=== Remove members ===
	981
	982	To remove a user from the chat, tap their name in the list of chat members and select Remove from chat. You cannot remove individual users which have been added via circle. You have to remove the complete circle from the chat instead.
	983
	984
	985	{{id name="02-readreceipts"/}}
	986
	987	= Read receipts =
	988
	989	The read receipts of chat members are represented by their user avatars and can be found at the bottom of the conversation. Please note, that these read receipts only apply to the latest message of the chat and cannot be viewed for previous messages.
	990
	991	If you are looking for a detailed view of the current read receipts, tap the line of user avatars to receive a complete list of members.
	992
1.2	993	(% class="box infomessage" %)
1.1	994	(((
3.1	995	Your Teamwire administrator may disable read receipts for all users.
1.1	996	)))
	997
3.1	998
	999	{{id name="02-mediaoverview"/}}
	1000
	1001	= Media overview =
	1002
	1003	Below the chat settings you will find the Media overview, which allows you to look up for all attachments and attention messages that have been shared in the current chat. The media is filtered by its file type.
	1004
1.1	1005	## ##

Wiki source code of b. Chats and Messaging

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