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Changes for page a. Login and Registration

Last modified by teamwire003 on 2022/09/27 15:02
From version 1.2
edited by teamwire001
on 2021/12/13 13:38
Change comment: api 16 documenation
To version 2.1
edited by teamwire001
on 2022/04/29 10:17
Change comment: DOC-76 Update manual. Registration chapter

Summary

Details

Page properties
Content
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1 1  Teamwire offers three options to log in on the app.
2 2  
3 -* [[Register>>||anchor="01-registrationemailandsms"]]
4 -This is done via email confirmation and PIN by SMS
3 +* [[Sign in with email and phone>>||anchor="01-registrationemailandsms"]]
4 +Requires to confirm your email address and a mobile number
5 5  
6 -* [[Sign in>>||anchor="01-signinuseridandpassword"]]
7 -This will require you to have a user ID (email) and a password
6 +* [[Sign in with password>>||anchor="01-signinuseridandpassword"]]
7 +Requires you to have a user ID (email) and password for Teamwire
8 8  
9 9  * [[Sign in via MDM>>||anchor="01-signinmdm"]]
10 -By using a MDM system, you can sign in automatically on the Teamwire app
10 +Sign in automatically with your MDM user
11 11  ## ##
12 12  
13 13  If you are not sure about the right approach to log in on Teamwire, please contact your Teamwire administrator.
... ... @@ -15,19 +15,19 @@
15 15  
16 16  {{id name="01-registrationemailandsms"/}}
17 17  
18 -= Register with email and SMS =
18 += Sign in with email and phone =
19 19  
20 -When starting Teamwire for the first time, this option can be accessed by tapping **Register.** This is a common two-factor authentication; therefore, make sure you have access to your email account and to use a mobile number allowing you to receive the PIN by SMS. Your mobile number is not shown to other users.
20 +When starting Teamwire, this option is shown by default. It is a common two-factor authentication; therefore, make sure you have access to your email account and to use a mobile number allowing you to receive the PIN by SMS. Your mobile number is not shown to other users.
21 21  
22 22  ## ##
23 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Register.png||height="583" width="280"]]
23 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__Register-new.png||height="583" width="280"]]
24 24  ## ##
25 25  
26 -To register via email and SMS, please follow these steps.
26 +To sign in with email and mobile number, please follow these steps.
27 27  
28 -1. Select your country code and enter your mobile number (without country code), e.g. 07911123456 or 7911123456.
29 -1. Enter your business mail address.
30 -1. //OPTIONAL: If a backend hostname is required during the registration process, you can obtain this from your administrator. By default, leave this field empty.//
28 +1. Select your country code and enter your mobile number.
29 +1. Enter your work mail address.
30 +1. //Optional: Sometimes a backend URL is required to sign in - mostly when Teamwire is hosted on a private server. Tap **Advanced** and enter the URL in the "Backend hostname" field. The correct hostname can be obtained from your administrator.//
31 31  1. Providing you are satisfied with the terms of service and privacy policy, please accept them and tap **Next.**
32 32  1. Open your mailbox. You will receive an email with a weblink to confirm your address. After doing so successfully, return to the Teamwire app and tap **Yes, I confirmed my email.**
33 33  1. You will receive an SMS with a 6-digit PIN. Enter the PIN into the app.
... ... @@ -35,30 +35,30 @@
35 35  
36 36  As soon as you enter the message inbox, you are ready to use Teamwire.
37 37  
38 -In case you change your mind during the registration to use the password login, simply go back and select the option **Have a password? Log in.**
38 +If you want to sign in with your user ID and password instead, please tap **Have a password?**
39 39  
40 40  
41 41  {{id name="01-signinuseridandpassword"/}}
42 42  
43 -= Sign in with user ID and password =
43 += Sign in with password =
44 44  
45 -When starting Teamwire for the first time, this option can be accessed by tapping **Sign in.**
45 +When starting Teamwire, this option can be accessed by tapping **Have a password?**
46 46  
47 47  ## ##
48 -[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__SignIn.png||height="583" width="280"]]
48 +[[image:Public.Applications.iOS.User-Manual.WebHome@iPhone_EN__SignIn-new.png||height="583" width="280"]]
49 49  ## ##
50 50  
51 51  To register with user ID and password, follow these steps.
52 52  
53 -1. Enter the user ID (your mail address) that you have been given.
53 +1. Enter the user ID (your work mail address) that you have been given.
54 54  1. Enter the password you have been given.
55 -1. //OPTIONAL: If a backend hostname is required during the registration process, you can obtain this from your administrator. By default, leave this field empty.//
55 +1. //Optional: Sometimes a backend URL is required to sign in - mostly when Teamwire is hosted on a private server. Tap **Advanced** and enter the URL in the "Backend hostname" field. The correct hostname can be obtained from your administrator.//
56 56  1. Providing you are satisfied with the terms of service and privacy policy, please accept them and tap **Next.**
57 57  1. Teamwire will automatically start synchronising your messages and contacts. Please do not close the app during this process.
58 58  
59 59  As soon as you enter the message inbox, you are ready to use Teamwire.
60 60  
61 -In case you change your mind during the sign in and want to register by email and SMS, select the option **Do not have a password? Register.**
61 +If you want to sign in with your email address and mobile number instead, please tap **Do not have a password?**
62 62  
63 63  (% class="box infomessage" %)
64 64  (((
... ... @@ -70,12 +70,14 @@
70 70  ** You have created a password yourself. You have already created a password during a previous Teamwire session. Tip: In case you don't have a password yet, you can one yourself after successfully [[registering via email and SMS>>doc:||anchor="01-registrationemailandsms"]] by going to you **Profile > Profile information.**
71 71  )))
72 72  
73 +## ##
74 +
73 73  {{id name="01-signinmdm"/}}
74 74  
75 75  = Sign in via Mobile Device Management (MDM) =
76 76  
77 -In case your mobile is managed by a MDM system, authenticate to your MDM software (e.g. "MobileIron Mobile@Work" or "VMware Intelligent Hub") to continue the sign in process.
79 +In case your mobile is managed by a MDM system, authenticate to your MDM software (e.g. "MobileIron Mobile@Work" or "VMware Intelligent Hub") to continue the sign-in process.
78 78  
79 -This can be one of the two processes described above (**by email and SMS** or **by user ID and password**) or by automated registration. During an automated registration, you will not need to enter any of your Teamwire user data. The app will automatically start synchronising your messages and contacts. Please do not close the app during this process.
81 +This can be one of the two processes described above (**with email and phone **or **with password**) or by automated registration. During an automated registration, you will not need to enter any of your Teamwire user data. The app will automatically start synchronising your messages and contacts. Please do not close the app during this process.
80 80  
81 81  ## ##