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Version 1.1 by teamwire001 on 2026/02/26 15:50
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teamwire001 1.1 1 [[{{icon name="caret-left"}}{{/icon}} Back>>doc:Public.FAQ.WebHome]]
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7 As an **ISO 27001 certified company**, Teamwire follows strict guidelines to protect our infrastructure.
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9 To prevent providing potential attackers with any points of leverage, we do not disclose specific details regarding our servers, operating systems, or network components.
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11 Our security is ensured through the following measures:
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13 * **Structured patch cycles:** In addition to automated daily updates, we conduct monthly patch days. Critical security updates (emergency patches) are deployed immediately upon availability as required.
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15 * **Compensating controls:** If no patches are available for known vulnerabilities, alternative protective mechanisms (e.g. IDS/IPS monitoring, firewalls, or isolation processes) are implemented to neutralize risks.
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17 * **Monitored processes:** All auxiliary and infrastructure services are operated according to the Teamwire [[Foundations ( {{icon name="sign-in" size="1x" cssClass="fa-blue helpc" title="This document is only available to logged-in on-premise customers"/}})>>doc:OnPremise.Server-Manual.Foundations-1.WebHome||title="This document is only available to logged-in on-premise customers"]], ensuring a demonstrably structured approach to threat management.
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19 Customers and partners will be proactively informed of any security-related changes directly affecting our products via our release notes or through our support team.
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25 {{icon name="arrow-right"}}{{/icon}} Get notified about app updates or server maintenance: [[Subscribe to our Support Newsletter>>url:https://teamwire.eu/support-newsletter]]
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