Wiki source code of I can't log into the Knowledge Base
Version 1.2 by teamwire001 on 2025/04/02 08:32
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| author | version | line-number | content |
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| 1 | (% class="box" %) | ||
| 2 | ((( | ||
| 3 | (% class="fa-blue" %){{icon name="comments" size="2x"}}{{/icon}} (% style="font-size:170%" %)FAQ | ||
| 4 | ))) | ||
| 5 | |||
| 6 | ## ## | ||
| 7 | If you experience issues during your login at the Knowledge Base, please check your credentials. | ||
| 8 | |||
| 9 | **Do not use your email address**, but the username you've created. | ||
| 10 | |||
| 11 | You can find your username in the email which you've received to validate your account: | ||
| 12 | |||
| 13 | [[image:Public.FAQ.WebHome@kb-login-username.jpg||data-xwiki-image-style-border="true" width="70%"]] | ||
| 14 | |||
| 15 | |||
| 16 | PS. Your Knowledge Base account is not connected with your Teamwire Dashboard or Helpdesk account. | ||
| 17 | |||
| 18 | ## ## | ||
| 19 | |||
| 20 | ---- | ||
| 21 | |||
| 22 | {{icon name="arrow-right"}}{{/icon}} Register your Knowledge Base account [[here>>XWiki.Registration]]. | ||
| 23 | |||
| 24 | ## ## |