Wiki source code of What are roles?
Version 1.2 by teamwire001 on 2026/07/22 08:08
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1.1 | 1 | [[{{icon name="caret-left"}}{{/icon}} Back>>doc:Public.FAQ.WebHome]] |
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| 4 | (% class="fa-blue" %){{icon name="comments" size="2x"}}{{/icon}} (% style="font-size:170%" %)FAQ | ||
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| 7 | Roles simplify the creation of group chats by keeping memberships up to date automatically. | ||
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| 9 | Simply **add one or more roles as members of the chat**. The users will be automatically added to or removed from the group chat, depending on the selection of their current role. | ||
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| 11 | = Benefits = | ||
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| 13 | * You don't have to be assigned to a role to invite it to a chat. | ||
| 14 | * You decide which role you want to take on. Other users can see the role you've taken on in your profile details and in chats. | ||
| 15 | * User roles are displayed inside chat bubbles, allowing you and others to identify one's assignment and responsibility instantly. | ||
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| 19 | [[image:Public.FAQ.What-are-roles.WebHome@role-chat.png||data-xwiki-image-style-border="true" width="400px"]] | ||
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| 22 | {{id name="roles-circles"/}} | ||
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| 24 | = What is the difference between roles and circles? = | ||
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| 26 | Both roles and circles are created and administered by an administrator in the Teamwire Dashboard. | ||
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| 28 | Here are the key differences: | ||
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| 30 | **Circles** | ||
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| 32 | * Suited for **medium- to long-term user groups**, such as departments or projects. | ||
| 33 | * Users are added by a Dashboard admin. They **instantly** join all chats the circle is a member of. | ||
| 34 | * Users cannot leave circles - and therefore not the associated chats. | ||
| 35 | * Users have a permanent membership until the Dashboard admin removes them. | ||
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| 38 | **Roles** | ||
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| 40 | * Aimed at users **whose scope of duties changes more constantly**, such as early or night shifts, or on-call service. | ||
| 41 | * Users are added by a Dashboard admin. They join all chats the role is a member of **only once they actively take on a role**. | ||
| 42 | * Users can leave roles on their own - and therefore the associated chats. | ||
| 43 | * Users have a permanent membership until the Dashboard admin removes them, but they have the choice of when to actively take on a role. | ||
| 44 | ## ## | ||
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| 46 | ---- | ||
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| 48 | {{icon name="arrow-right"}}{{/icon}} Read here how to [[take on a role>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="04-roles"]] | ||
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| 50 | {{icon name="arrow-right"}}{{/icon}} For administrators: [[Managing Roles in the Dashboard ( {{icon name="sign-in" size="1x" cssClass="fa-blue helpc" title="This document is only available to logged-in users"/}})>>doc:Customer.Administration.Dashboard-User-Manual.Roles.WebHome||title="This document is only available to logged-in users"]] | ||
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