Wiki source code of What are roles?

Version 1.2 by teamwire001 on 2026/07/22 08:08

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teamwire001 1.1 1 [[{{icon name="caret-left"}}{{/icon}} Back>>doc:Public.FAQ.WebHome]]
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4 (% class="fa-blue" %){{icon name="comments" size="2x"}}{{/icon}} (% style="font-size:170%" %)FAQ
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7 Roles simplify the creation of group chats by keeping memberships up to date automatically.
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9 Simply **add one or more roles as members of the chat**. The users will be automatically added to or removed from the group chat, depending on the selection of their current role.
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11 = Benefits =
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13 * You don't have to be assigned to a role to invite it to a chat.
14 * You decide which role you want to take on. Other users can see the role you've taken on in your profile details and in chats.
15 * User roles are displayed inside chat bubbles, allowing you and others to identify one's assignment and responsibility instantly.
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19 [[image:Public.FAQ.What-are-roles.WebHome@role-chat.png||data-xwiki-image-style-border="true" width="400px"]]
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22 {{id name="roles-circles"/}}
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24 = What is the difference between roles and circles? =
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26 Both roles and circles are created and administered by an administrator in the Teamwire Dashboard.
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28 Here are the key differences:
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30 **Circles**
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32 * Suited for **medium- to long-term user groups**, such as departments or projects.
33 * Users are added by a Dashboard admin. They **instantly** join all chats the circle is a member of.
34 * Users cannot leave circles - and therefore not the associated chats.
35 * Users have a permanent membership until the Dashboard admin removes them.
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38 **Roles**
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40 * Aimed at users **whose scope of duties changes more constantly**, such as early or night shifts, or on-call service.
41 * Users are added by a Dashboard admin. They join all chats the role is a member of **only once they actively take on a role**.
42 * Users can leave roles on their own - and therefore the associated chats.
43 * Users have a permanent membership until the Dashboard admin removes them, but they have the choice of when to actively take on a role.
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46 ----
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48 {{icon name="arrow-right"}}{{/icon}} Read here how to [[take on a role>>doc:Public.Applications.iOS.User-Manual.Profile.WebHome||anchor="04-roles"]]
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50 {{icon name="arrow-right"}}{{/icon}} For administrators: [[Managing Roles in the Dashboard ( {{icon name="sign-in" size="1x" cssClass="fa-blue helpc" title="This document is only available to logged-in users"/}})>>doc:Customer.Administration.Dashboard-User-Manual.Roles.WebHome||title="This document is only available to logged-in users"]]
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