E. Supported Attachments

Last modified by teamwire003 on 2025/07/10 13:08

All supported attachments per Teamwire platform.

  Images

 iOS AppAndroid AppDesktop 4Desktop 3.4.3Web Client
Max. file size

15 MB

any bigger images will be resized to max. 3.000 px

on managed apps the max. file size can be customised with imageUploadThreshold key

resized to max. 2.000 px

100 MB

unlimited

100 MB

Multiple selection

up to 10 files

1 file per attention message

up to 10 files

unlimited

unlimited

unlimited

Supported file types

any type will be converted to JPG

all types supported by Android

bmp, gif, jpg, jpeg, png

other types will be sent as file attachment

bmp, gif, jpg, jpeg, png, tiff

other types will be sent as file attachment

bmp, gif, jpg, jpeg, png

other types will be sent as file attachment

 

  Videos (recording)

 iOS AppAndroid AppDesktop 4Desktop 3.4.3Web Client
Max. file size

512 MB

512 MB

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Max. duration

180 sec.

180 sec.

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Quality

AVAssetExportPresetMediumQuality

dynamically optimized for high-quality recording that balances resolution and performance

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Created file types

mp4

mp4

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  Videos (file explorer)

 iOS AppAndroid AppDesktop 4Desktop 3.4.3Web Client
Max. file size

512 MB

512 MB if shared from gallery

otherwise 30 MB

512 MB

512 MB

512 MB

Max. duration

180 sec.

cuts down longer videos

180 sec.

cuts down longer videos

unlimited

180 sec.

cuts down longer videos

unlimited

Quality

AVAssetExportPresetMediumQuality

dynamically optimized for high-quality recording that balances resolution and performance

Medium

Medium

Medium

Supported file types

all types supported by iOS

if shared from file explorer, will be converted to mp4

all types supported by Android

all video/* mime types

all video/* mime types

all video/* mime types

 

  Audio (recording)

 iOS AppAndroid AppDesktop 4Desktop 3.4.3Web Client
Max. file size

unlimited

unlimited

unlimited

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unlimited

Max. duration

180 sec.

180 sec.

180 sec.

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180 sec.

Created file types

m4a

m4a

mp3

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mp3

 

  Audio (file explorer)

 iOS AppAndroid AppDesktop 4Desktop 3.4.3Web Client
Max. file size

30 MB

30 MB

30 MB

10 MB

30 MB

Supported file types

will be sent as file attachment

will be sent as file attachment

will be sent as file attachment

all audio/* mime types

will be sent as file attachment

 

  Other file types

 iOS AppAndroid AppDesktop 4Desktop 3.4.3Web Client
Max. file size

30 MB

30 MB

50 MB

unlimited

50 MB

Multiple selection

up to 1 file

up to 1 file

unlimited

unlimited

unlimited

Supported file types

all types supported by iOS

all types supported by Android

all types supported

3g2, 3ga, 3gp, 7z, aa, aac, ac, accdb, accdt, ace, adn, ai, aif, aifc, aiff, ait, amr, ani, apk, app, applescript, asax, asc, ascx, asf, ash, ashx, asm, asmx, asp, aspx, asx, au, aup, avi, axd, aze, bak, bash, bat, bin, blank, bmp, bowerrc, bpg, browser, bz2, c, cab, cad, caf, cal, cd, cdda, cer, cfg, cfm, cfml, cgi, chm, class, cmd, code-workspace, codekit, coffee, coffeelintignore, com, compile, conf, config, cpp, cptx, cr2, crdownload, crt, crypt, cs, csh, cson, csproj, css, csv, cue, cur, dat, data, db, dbf, deb, dgn, dist, diz, dll, dmg, dng, doc, docb, docm, docx, dot, dotm, dotx, download, dpj, ds_store, dtd, dwg, dxf, editorconfig, el, elf, eml, enc, eot, eps, epub, eslintignore, exe, f4v, fax, fb2, fla, flac, flv, fnt, folder, fon, gadget, gdp, gem, gif, gitattributes, gitignore, go, gpg, gradle, gz, h, handlebars, hbs, heic, hlp, hpp, hs, hsl, htm, html, ibooks, icns, ico, ics, idx, iff, ifo, image, img, iml, in, inc, indd, inf, info, ini, iso, j2, jar, java, jpe, jpeg, jpg, js, json, jsp, jsx, key, kf8, kmk, ksh, kt, kts, kup, less, lex, licx, lisp, lit, lnk, lock, log, lua, m, m2v, m3u, m3u8, m4, m4a, m4r, m4v, map, master, mc, md, mdb, mdf, me, mi, mid, midi, mk, mkv, mm, mng, mo, mobi, mod, mov, mp2, mp3, mp4, mpa, mpd, mpe, mpeg, mpg, mpga, mpp, mpt, msg, msi, msu, nef, nes, nfo, nix, npmignore, ocx, odb, odf, ods, odt, ogg, ogv, ost, otf, otp, ots, ott, ova, ovf, p12, p7b, pages, part, pcd, pdb, pdf, pem, pfx, pgp, ph, phar, php, pkg, pl, plist, pm, png, po, pom, pot, potx, pps, ppsx, ppt, pptm, pptx, prop, ps, ps1, psd, psp, pst, pub, py, pyc, qt, ra, ram, rar, raw, rb, rdf, rdl, reg, resx, retry, rm, rom, rpm, rpt, rsa, rss, rst, rtf, ru, rub, sass, scss, sdf, sed, sh, sit, sitemap, skin, sldm, sldx, sln, sol, sql, sqlite, step, stl, svg, swd, swf, swift, swp, sys, tar, tax, tcsh, tex, tfignore, tga, tgz, tif, tiff, tmp, tmx, torrent, tpl, ts, tsv, ttf, twig, txt, udf, vb, vbproj, vbs, vcd, vcf, vcs, vdi, vdx, vmdk, vob, vox, vscodeignore, vsd, vss, vst, vsx, vtx, war, wav, wbk, webinfo, webm, webp, wma, wmf, wmv, woff, woff2, wps, wsf, xaml, xcf, xlm, xls, xlsm, xlsx, xlt, xltm, xltx, xml, xpi, xps, xrb, xsd, xsl, xspf, xz, yaml, yml, z, zip, zsh

all types supported