Wiki source code of 6. Logfile
Version 4.1 by teamwire003 on 2023/11/07 12:48
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1.1 | 1 | Of course we hope you will not run into any issues using Teamwire. Still, if you have found a bug or have troubles using our product, we reckon on your feedback, so we can improve the software. |
2 | |||
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4.1 | 3 | To provide you with the best support we rely on the information you can give to us when reporting an error. Please send us a detailed description of your experience and a technical error report. |
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1.1 | 4 | |
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4.1 | 5 | |
6 | = Desktop 4.0.0 or newer = | ||
7 | |||
8 | Teamwire creates the logfile **logs.log** which is located in the directories listed below. | ||
9 | |||
10 | The file tracks all | ||
11 | |||
12 | * incidents during the registration routine | ||
13 | * high level incidents caused by the app itself | ||
14 | * low level incidents not caused by the app's code, e.g. file or directoy permissions | ||
15 | ## ## | ||
16 | |||
17 | (% class="lead" %) | ||
18 | Depending on the desktop's OS, the file is stored in a different directory. | ||
19 | |||
20 | {{id name="4-windows"/}} | ||
21 | |||
22 | == Windows == | ||
23 | |||
24 | On Windows the logfile is stored to | ||
25 | |||
26 | {{code language="plain"}}%APPDATA%\teamwire\logs{{/code}} ## ## | ||
27 | e.g. C:\Users\USERNAME\AppData\Roaming\teamwire\logs | ||
28 | |||
29 | |||
30 | {{id name="4-macos"/}} | ||
31 | |||
32 | == macOS == | ||
33 | |||
34 | On macOS the logfile is stored to | ||
35 | |||
36 | {{code language="plain"}}~/Library/Application Support/teamwire/logs{{/code}} ## ## | ||
37 | |||
38 | |||
39 | {{id name="4-linux"/}} | ||
40 | |||
41 | == Linux == | ||
42 | |||
43 | On Linux the logfile is stored to | ||
44 | |||
45 | {{code language="plain"}}~/.config/teamwire/logs{{/code}} ## ## | ||
46 | |||
47 | ---- | ||
48 | |||
49 | {{id name="desktop-previous"/}} | ||
50 | |||
51 | = Until Desktop 3.4.2 = | ||
52 | |||
53 | Teamwire creates the following reports: | ||
54 | |||
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2.1 | 55 | * **registration_failure.txt** |
56 | This file tracks incidents during the registration routine | ||
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1.1 | 57 | |
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2.1 | 58 | * **exceptions.log** |
59 | This file tracks low level incidents not caused by the app's code, e.g. file or directoy permissions | ||
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1.1 | 60 | |
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2.1 | 61 | * **log.txt** |
62 | This file tracks all high level incidents caused by the app itself | ||
63 | ## ## | ||
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1.1 | 64 | |
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2.1 | 65 | (% class="lead" %) |
66 | Depending on the desktop's OS, these files are stored in different directories. | ||
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1.1 | 67 | |
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2.1 | 68 | {{id name="windows"/}} |
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1.1 | 69 | |
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4.1 | 70 | == Windows == |
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1.1 | 71 | |
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2.3 | 72 | |(% style="width:20%" %)**Local user directory** (default)|{{code language="plain"}}%LOCALAPPDATA%\Teamwire\User Data\Default\Logs{{/code}} |
73 | e.g. C:\Users\USERNAME\AppData\Local\Teamwire\User Data\Default\Logs | ||
74 | |**Roaming user directory** | ||
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3.1 | 75 | [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="roamingdir"]]|{{code language="plain"}}%APPDATA%\Teamwire\User Data\Default\Logs{{/code}} |
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2.3 | 76 | e.g. C:\Users\USERNAME\AppData\Roaming\Teamwire\User Data\Default\Logs |
77 | |**Custom user directory** | ||
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3.1 | 78 | [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="customdir"]]|{{code language="plain"}}<path>\Teamwire\User Data\Default\Logs{{/code}} |
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2.3 | 79 | e.g. H:\Installations\Teamwire\User Data\Default\Logs |
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1.1 | 80 | |
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2.1 | 81 | {{id name="macos"/}} |
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1.1 | 82 | |
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4.1 | 83 | == macOS == |
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1.1 | 84 | |
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2.1 | 85 | On macOS the logfiles are always stored to |
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1.1 | 86 | |
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2.3 | 87 | {{code language="plain"}}~/Library/Application Support/Teamwire/Default/Logs{{/code}} ## ## |
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1.1 | 88 | |
89 | |||
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2.1 | 90 | {{id name="linux"/}} |
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1.1 | 91 | |
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4.1 | 92 | == Linux == |
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1.1 | 93 | |
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2.1 | 94 | On Linux the logfiles are always stored to |
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1.1 | 95 | |
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2.3 | 96 | {{code language="plain"}}~/.config/Teamwire/Default/Logs{{/code}} ## ## |
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1.1 | 97 | |
98 | ## ## |