Skip to Content

Wiki source code of d. Account and App Settings

Last modified by teamwire001 on 2025/10/14 14:48
Show last authors
1 In your Teamwire desktop app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="20"]] next to your name to open the **Account** section. It provides various options to adjust Teamwire to your needs.
2
3
4 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-user.svg||height="20"]] [[Profile>>doc:||anchor="04-profile"]]
5
6 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] [[App settings>>doc:||anchor="account-appset"]]
7
8 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-lock.svg||height="20"]] [[Privacy>>doc:||anchor="account-privacyset"]]
9
10 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-help.svg||height="20"]] [[Help center>>doc:||anchor="account-support"]]
11
12 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-leave.svg||height="20"]] [[Log out>>doc:||anchor="account-logout"]]
13 ## ##
14
15 {{id name="04-profile"/}}
16
17 = Edit profile =
18
19 Click  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-edit.svg||height="20"]] to open your profile and to start editing it.
20
21
22 {{id name="04-profilepicture"/}}
23
24 == Profile picture ==
25
26 Click on your current profile picture or the initials image to select a photo and make it your new profile picture.
27
28 Click your profile picture again to change or **remove** it.
29
30
31 Make sure to **Save** your changes before leaving the profile section.
32
33
34 {{id name="04-profileinformation"/}}
35
36 == Profile and contact data ==
37
38 Adjust the information on your profile to your needs.
39
40 * First name and Last name are mandatory information which will help your colleagues to recognise you.
41 * Role, Department, About me, and Phone are optional information.
42 * Email and Organisation cannot be changed and uniquely assigns you to your corporate environment.
43 * You can decide whether to show your email address to other users or not.
44
45 Make sure to **Save** your changes before leaving the profile section.
46
47 {{info}}
48 The mobile number used during registration or login is **not** stored in your contact information. You can choose to provide a phone number in your profile which others may use to call you.
49 {{/info}}
50
51 ## ##
52 [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_editprofile.png||width="75%"]]
53 ## ##
54
55 {{id name="account-profile-delete"/}}
56
57 == Delete account ==
58
59 To initiate your account deletion, please contact your Teamwire admin or [[support@teamwire.eu>>mailto:support@teamwire.eu]]. Please send your request from the email account which you used to register at Teamwire. You will receive a confirmation request within 48 hours. Please respond to it and we will finalize the deletion.
60
61 {{info}}
62 Our support team can only help to delete users on the Teamwire Cloud and not on private environments.
63 {{/info}}
64
65
66 {{id name="account-appset"/}}
67
68 = App settings =
69
70 Adjust the various [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] **App settings **and features to your needs.
71
72
73 {{id name="account-appset-notifications"/}}
74
75 == Notifications ==
76
77 * **Messages tone**
78 Select the notification sound for regular messages and adjust its volume.
79
80 * **Alert messages tone**
81 Select the notification sound for Teamwire alerts and adjust its volume.
82 ## ##
83
84 {{id name="account-appset-messages"/}}
85
86 == Messages ==
87
88 * **Send read confirmation**
89 Enable / Disable your read receipt information. This feature allows other chat members to see your name on the "Seen by" list from the most recent message. In case you cannot configure the "Send read confirmation" option, the feature may have been disabled by your Teamwire administrator.
90
91 * **Auto-save media**
92 When receiving an attachment, it's usually not stored directly to your device, but stays in the app container securely encrypted. Enable this option to keep all attachments you receive unencrypted on your device's user data directory (access via file explorer). In case you cannot configure the "Auto-save Media" option, the feature may have been disabled by your Teamwire administrator.
93
94 * **Send message with Enter**
95 Enable or disable if pressing Enter will send your message. If enabled, you can add a new line to your message by doing a so-called soft break (//Shift+Enter//). If disabled, you can press Enter to add a new line to your message. Your messages can only be sent by clicking [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-send.svg||height="20"]]
96 ## ##
97
98 {{id name="account-appset-app"/}}
99
100 == Desktop app ==
101
102 * **Run on startup**
103 Teamwire will automatically start running when you log in on your operating system.
104
105 * **Minimise on start**
106 Teamwire will stay minimised to the taskbar when you start the application.
107
108 * **Notify about new versions**
109 You will be notified by an info banner when a new app release is available.
110
111 * **Language**
112 Select an interface language.
113 ## ##
114
115 {{id name="account-appset-audio"/}}
116
117 == Audio ==
118
119 * **Microphone**
120 Define an input device for voice and video calls.
121
122 * **Speaker**
123 Define an output device for voice and video calls.
124 ## ##
125
126 {{id name="account-appset-security"/}}
127
128 == Security ==
129
130 This information should only be adjusted in alignment with your administrator.
131
132 To edit these settings, please log out of Teamwire and change them in the [[Advanced options>>doc:Public.Applications.Desktop.Advanced-Configurations.WebHome]] during the login process.
133
134 Available settings: **Backend Hostname**, **Certificate file**, **Proxy URL**
135
136
137
138 {{id name="account-privacyset"/}}
139
140 = Privacy =
141
142
143 {{id name="account-privacyset-preview"/}}
144
145 == Text preview ==
146
147 Enable / Disable whether other users can see a preview of **your message** in their push notifications.
148
149 In case you cannot configure the "Text preview" option, the feature may have been disabled by your Teamwire administrator.
150
151
152 {{id name="account-privacyset-sessions"/}}
153
154 == Active sessions ==
155
156 A session represents a device / Teamwire app logged in with your user account.
157
158 Whenever you revoke a session, your account will be logged out on the respective device.
159
160 To end a session on another device, move your cursor over the respective row, click the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **icon**, and confirm the dialog. You can also use **Revoke all** to end all sessions except for the one at hand.
161
162 ## ##
163 [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_sessions.png||width="75%"]]
164 ## ##
165
166 {{id name="account-privacyset-blocked"/}}
167
168 == Blocked contacts ==
169
170 All users that you have blocked, will be listed here.
171
172 Blocked contacts are unable to create a 1:1 chat or write a new message to an existing 1:1 chat with you. When participating in a group chat with a blocked user, their messages will not be displayed to you.
173
174 To unblock a previously blocked user, click on their name, or move your cursor over the respective row to open the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] context menu and select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-block.svg||height="20"]] **Unblock user**. The user will be removed from "Blocked contacts" and be able to contact you again.
175
176 If you'd like to know how you can block a user, [[read this chapter>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-blockauser"]].
177
178
179 {{id name="account-support"/}}
180
181 = Help center =
182
183 The Help Center provides you with multiple useful information.
184
185 * **FAQ**
186 Many questions find their answer in the FAQ section of our website: [[https:~~/~~/teamwire.eu/faq>>url:https://teamwire.eu/faq]]
187
188 * **Contact us**
189 We appreciate your feedback about our messenger. You can also report problems or bugs to us.## ##
190 ## ##
191
192 {{id name="account-logout"/}}
193
194 = Log out =
195
196 To log out of the Teamwire app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="20"]] next to your name to open the **Account** section. Click [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-leave.svg||height="20"]] **Log out**.
197
198 All of your local user data will be deleted from the current device, and you will return to the login screen.
199
200 ## ##