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Wiki source code of d. Account and App Settings

Last modified by teamwire001 on 2026/07/22 10:09
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1 In your Teamwire desktop app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="20"]] next to your name to open the **Account** section. It provides various options to adjust Teamwire to your needs.
2
3
4 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-user.svg||height="20"]] [[Profile>>doc:||anchor="04-profile"]]
5
6 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] [[App settings>>doc:||anchor="account-appset"]]
7
8 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-lock.svg||height="20"]] [[Privacy>>doc:||anchor="account-privacyset"]]
9
10 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-help.svg||height="20"]] [[Help center>>doc:||anchor="account-support"]]
11
12 * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-leave.svg||height="20"]] [[Log out>>doc:||anchor="account-logout"]]
13 ## ##
14
15 {{id name="04-profile"/}}
16
17 = Edit profile =
18
19 Click  [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-edit.svg||height="20"]] to open your profile and to start editing it.
20
21
22 {{id name="04-profilepicture"/}}
23
24 == Profile picture ==
25
26 Click on your current profile picture or the initials image to select a photo and make it your new profile picture.
27
28 Click your profile picture again to change or **remove** it.
29
30
31 Make sure to **Save** your changes before leaving the profile section.
32
33
34 {{id name="04-profileinformation"/}}
35
36 == Profile and contact data ==
37
38 Adjust the information on your profile to your needs.
39
40 * First name and Last name are mandatory information which will help your colleagues to recognise you.
41 * Role, Department, About me, and Phone are optional information.
42 * Email and Organisation cannot be changed and uniquely assigns you to your corporate environment.
43 * You can decide whether to show your email address to other users or not.
44
45 Make sure to **Save** your changes before leaving the profile section.
46
47 {{info}}
48 The mobile number used during registration or login is **not** stored in your contact information. You can choose to provide a phone number in your profile which others may use to call you.
49 {{/info}}
50
51 ## ##
52 [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-editprofile.png||data-xwiki-image-style-border="true" width="75%"]]
53 ## ##
54
55 {{id name="04-roles"/}}
56
57 = Roles =
58
59 {{icon name="lightbulb-o "}}{{/icon}} Read more about the purpose and advantages of roles here: [[What are roles?>>doc:Public.FAQ.What-are-roles.WebHome]]
60
61 Other users can see the role you've taken on in your profile details and in chats.
62
63
64 {{id name="04-roles-join"/}}
65
66 == Take a role ==
67
68 Select one or more [[image:Public.Attachments.WebHome@icons-role.svg]] **Roles** you want to take on.
69
70 As soon as you confirm your selection by tapping **Done**, your inbox will refresh. You will automatically join all group chats your role is a member of.
71
72 The availability of roles depends on your Teamwire admin's configuration. If you are unable to select a specific role (e.g. it is grayed out), your administrator has not enabled that role for your user account.
73
74 You can take on up to 3 different roles at the same time.
75
76
77 [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-role-select.png||data-xwiki-image-style-border="true" height="550px" style="margin-top:20px"]] ## ## [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-role-update-inbox.png||data-xwiki-image-style-border="true" height="550px" style="margin-top:20px"]]
78 ## ##
79
80 {{id name="04-roles-leave"/}}
81
82 == Leave a role ==
83
84 You can leave a role the same way you've taken it.
85
86 Deselect your choice to leave a role. Once you confirm your selection by tapping **Done**, your inbox will refresh. You will automatically be removed from all group chats you were added to based on your selected role.
87
88 Alternatively, you can leave roles via [[your Directory>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-roles"]].
89
90
91 {{id name="account-profile-delete"/}}
92
93 == Delete account ==
94
95 To initiate your account deletion, please contact your Teamwire admin or [[support@teamwire.eu>>mailto:support@teamwire.eu]]. Please send your request from the email account which you used to register at Teamwire. You will receive a confirmation request within 48 hours. Please respond to it and we will finalize the deletion.
96
97 {{info}}
98 Our support team can only help to delete users on the Teamwire Cloud and not on private environments.
99 {{/info}}
100
101
102 {{id name="account-appset"/}}
103
104 = App settings =
105
106 Adjust the various [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-settings.svg||height="20"]] **App settings **and features to your needs.
107
108
109 {{id name="account-appset-notifications"/}}
110
111 == Notifications ==
112
113 * **Messages tone**
114 Select the notification sound for regular messages and adjust its volume.
115
116 * **Alert messages tone**
117 Select the notification sound for Teamwire alerts and adjust its volume.
118 ## ##
119
120 {{id name="account-appset-messages"/}}
121
122 == Messages ==
123
124 * **Send read confirmation**
125 Enable / Disable your read receipt information. This feature allows other chat members to see your name on the "Seen by" list from the most recent message. In case you cannot configure the "Send read confirmation" option, the feature may have been disabled by your Teamwire administrator.
126
127 * **Auto-save media**
128 When receiving an attachment, it's usually not stored directly to your device, but stays in the app container securely encrypted. Enable this option to keep all attachments you receive unencrypted on your device's user data directory (access via file explorer). In case you cannot configure the "Auto-save Media" option, the feature may have been disabled by your Teamwire administrator.
129
130 * **Send message with Enter**
131 Enable or disable if pressing Enter will send your message. If enabled, you can add a new line to your message by doing a so-called soft break (//Shift+Enter//). If disabled, you can press Enter to add a new line to your message. Your messages can only be sent by clicking [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-send.svg||height="20"]]
132 ## ##
133
134 {{id name="account-appset-app"/}}
135
136 == Desktop app ==
137
138 * **Run on startup**
139 Teamwire will automatically start running when you log in on your operating system.
140
141 * **Minimise on start**
142 Teamwire will stay minimised to the taskbar when you start the application.
143
144 * **Notify about new versions**
145 You will be notified by an info banner when a new app release is available.
146
147 * **Language**
148 Select an interface language.
149 ## ##
150
151 {{id name="account-appset-audio"/}}
152
153 == Audio ==
154
155 * **Microphone**
156 Define an input device for voice and video calls.
157
158 * **Speaker**
159 Define an output device for voice and video calls.
160 ## ##
161
162 {{id name="account-appset-security"/}}
163
164 == Security ==
165
166 This information should only be adjusted in alignment with your administrator.
167
168 To edit these settings, please log out of Teamwire and change them in the [[Advanced options>>doc:Public.Applications.Desktop.Advanced-Configurations.WebHome]] during the login process.
169
170 Available settings: **Backend Hostname**, **Certificate file**, **Proxy URL**
171
172
173
174 {{id name="account-privacyset"/}}
175
176 = Privacy =
177
178
179 {{id name="account-privacyset-preview"/}}
180
181 == Text preview ==
182
183 Enable / Disable whether other users can see a preview of **your message** in their push notifications.
184
185 In case you cannot configure the "Text preview" option, the feature may have been disabled by your Teamwire administrator.
186
187
188 {{id name="account-privacyset-sessions"/}}
189
190 == Active sessions ==
191
192 A session represents a device / Teamwire app logged in with your user account.
193
194 Whenever you revoke a session, your account will be logged out on the respective device.
195
196 To end a session on another device, move your cursor over the respective row, click the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **icon**, and confirm the dialog. You can also use **Revoke all** to end all sessions except for the one at hand.
197
198 ## ##
199 [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-sessions.png||data-xwiki-image-style-border="true" width="75%"]]
200 ## ##
201
202 {{id name="account-privacyset-blocked"/}}
203
204 == Blocked contacts ==
205
206 All users that you have blocked, will be listed here.
207
208 Blocked contacts are unable to create a 1:1 chat or write a new message to an existing 1:1 chat with you. When participating in a group chat with a blocked user, their messages will not be displayed to you.
209
210 To unblock a previously blocked user, click on their name, or move your cursor over the respective row to open the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-more.svg||height="20"]] context menu and select [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-block.svg||height="20"]] **Unblock user**. The user will be removed from "Blocked contacts" and be able to contact you again.
211
212 If you'd like to know how you can block a user, [[read this chapter>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-blockauser"]].
213
214
215 {{id name="account-support"/}}
216
217 = Help center =
218
219 The Help Center provides you with multiple useful information.
220
221 * **FAQ**
222 Many questions find their answer in the FAQ section of our website: [[https:~~/~~/teamwire.eu/faq>>url:https://teamwire.eu/faq]]
223
224 * **Contact us**
225 We appreciate your feedback about our messenger. You can also report problems or bugs to us.## ##
226 ## ##
227
228 {{id name="account-logout"/}}
229
230 = Log out =
231
232 To log out of the Teamwire app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="20"]] next to your name to open the **Account** section. Click [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-leave.svg||height="20"]] **Log out**.
233
234 All of your local user data will be deleted from the current device, and you will return to the login screen.
235
236 ## ##