4. Logfile

Version 7.1 by teamwire001 on 2022/07/11 12:08
Warning: For security reasons, the document is displayed in restricted mode as it is not the current version. There may be differences and errors due to this.

Regular in-app logfile

Usually you can send logfiles straight from your Teamwire app.

If you happen to run into notably troubles while using Teamwire, please remember the time and date of the event and create a logfile via

> Profile

> About us

> Tap the Teamwire logo 8 times to enable the Developer Settings

Go back to Profile and select

> Developer Settings

> Check Logs enabled

Reproduce the behaviour and go back to the Developer Settings

> Send logs via email

You will see the share screen to select and be able to send all log data in plain text.

ios-logfile-regular.gif

 

 

Pre-Registration in-app logfile

If you happen to run into troubles during the registration or login process and cannot use the method mentioned above, you are able to create logfiles right from the first screen of the Teamwire app.

Before selecting wheter to Register or Sign in

> Tap the Teamwire logo 8 times to be forwarded to a new screen

> Open the menu ( Failed to execute the [velocity] macro. Cause: [The execution of the [velocity] script macro is not allowed in [xwiki:Public.Applications.Android.Logfile.WebHome]. Check the rights of its last author or the parameters if it's rendered from another script.]. Click on this message for details.
)

> Check Logs enabled

Reproduce the behaviour and go back to the menu ( Failed to execute the [velocity] macro. Cause: [The execution of the [velocity] script macro is not allowed in [xwiki:Public.Applications.Android.Logfile.WebHome]. Check the rights of its last author or the parameters if it's rendered from another script.]. Click on this message for details.
)

> Send logs via email

You will see the share screen to select and be able to send all log data in plain text.

ios-logfile-preregister.gif