Wiki source code of 4. Logfile

Last modified by teamwire001 on 2022/07/11 12:09

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1 = Regular logfile =
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4 Usually you can send logfiles straight from your Teamwire app.
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6 If you happen to run into notably troubles while using Teamwire, please remember the time and date of the event and create a logfile as described below.
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8 * Go to **Profile** and open the **About us** section in the lower part of the menu
9 * Quickly tap the Teamwire logo 8 times to enable the Developer Settings
10 * Go back to Profile
11 * Open the **Developer Settings** and activate the **Logs enabled** option
12 * Reproduce the app's behaviour
13 * Afterward, go back to Profile > Developer Settings
14 * Use **Send logs via email** to forward the information to us
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17 [[image:en_log-profile1.png||width="250"]] [[image:en_log-profile2.png||width="250"]] [[image:en_log-profile3.png||width="250"]] [[image:en_log-profile4.png||width="250"]] [[image:en_log-profile5.png||width="250"]]
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21 = Pre-registration logfile =
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24 If you happen to run into troubles during the registration or login process and cannot use the method mentioned above, you are able to create logfiles right from the first screen of the Teamwire app.
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26 Please remember the time and date of the event and create a logfile as described below.
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28 * Start the Teamwire app
29 * Quickly tap **Start using Teamwire** 8 times to open the **Developer Settings**
30 * Activate the **Logs enabled** option and go back
31 * Reproduce the app's behaviour
32 * (If required) Restart the Teamwire app
33 * Again, quickly tap **Start using Teamwire** 8 times
34 * Use **Send logs via email** to forward the information to us
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37 [[image:en_log-prereg.png||width="250"]] [[image:en_log-profile5.png||width="250"]]
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Last edited

2022/07/11

Teamwire GmbH