Skip to Content

Wiki source code of 5. Logfile

Version 1.1 by teamwire001 on 2021/06/10 09:56
Show last authors
1 Of course we hope you will not run into any issues using Teamwire. Still, if you have found a bug or have troubles using our product, we reckon on your feedback, so we can improve the software.
2
3 To provide you with the best support we rely on the information you can give to us when reporting an error. Please send us a detailed description of your experience and a technical error report. Therefore Teamwire creates the following reports:
4
5 * {{code}}registration_failure.txt{{/code}} for issues during the registration process and
6 * {{code}}log.txt{{/code}} for critical errors
7
8 Depending on the platform, these files are stored in different directories.
9
10
11 = Windows =
12
13 When storing the user data into the **local user data directory (default):**
14
15 {{code language="plain"}}
16 %LOCALAPPDATA%\Teamwire\User Data\Default\
17 {{/code}}
18
19 resp. {{code language="plain"}}C:\Users\USERNAME\AppData\Local\Teamwire\User Data\Default\{{/code}}
20
21 ## ##
22
23 When storing the user data into the **roaming directory** ( ##/APPDATA=TRUE## ):
24
25 {{code language="plain"}}
26 %APPDATA%\Teamwire\User Data\Default\
27 {{/code}}
28
29 resp. {{code language="plain"}}C:\Users\USERNAME\AppData\Roaming\Teamwire\User Data\Default\{{/code}}
30
31 ## ##
32
33 Or any directory you have set for ##/USERDATADIR## during the [[Silent Installation process>>doc:Public.Applications.Desktop.Silent-Installation.WebHome||anchor="HCustomUserDirectory"]].
34
35
36 = macOS =
37
38 {{code language="plain"}}
39 /Library/Application Support/Teamwire/Default/
40 {{/code}}
41
42
43 = Linux =
44
45 {{code language="plain"}}
46 /.config/Teamwire/Default/
47 {{/code}}
48
49 ## ##