Wiki source code of 6. Logfile

Last modified by teamwire003 on 2023/11/07 12:48
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1 Of course we hope you will not run into any issues using Teamwire. Still, if you have found a bug or have troubles using our product, we reckon on your feedback, so we can improve the software.
2
3 To provide you with the best support we rely on the information you can give to us when reporting an error. Please send us a detailed description of your experience and a technical error report.
4
5
6 = Desktop 4.0.0 or newer =
7
8 Teamwire creates the logfile **logs.log** which is located in the directories listed below.
9
10 The file tracks all
11
12 * incidents during the registration routine
13 * high level incidents caused by the app itself
14 * low level incidents not caused by the app's code, e.g. file or directoy permissions
15 ## ##
16
17 (% class="lead" %)
18 Depending on the desktop's OS, the file is stored in a different directory.
19
20 {{id name="4-windows"/}}
21
22 == Windows ==
23
24 On Windows the logfile is stored to
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26 {{code language="plain"}}%APPDATA%\teamwire\logs{{/code}} ## ##
27 e.g. C:\Users\USERNAME\AppData\Roaming\teamwire\logs
28
29
30 {{id name="4-macos"/}}
31
32 == macOS ==
33
34 On macOS the logfile is stored to
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36 {{code language="plain"}}~/Library/Application Support/teamwire/logs{{/code}} ## ##
37
38
39 {{id name="4-linux"/}}
40
41 == Linux ==
42
43 On Linux the logfile is stored to
44
45 {{code language="plain"}}~/.config/teamwire/logs{{/code}} ## ##
46
47 ----
48
49 {{id name="desktop-previous"/}}
50
51 = Until Desktop 3.4.2 =
52
53 Teamwire creates the following reports:
54
55 * **registration_failure.txt**
56 This file tracks incidents during the registration routine
57
58 * **exceptions.log**
59 This file tracks low level incidents not caused by the app's code, e.g. file or directoy permissions
60
61 * **log.txt**
62 This file tracks all high level incidents caused by the app itself
63 ## ##
64
65 (% class="lead" %)
66 Depending on the desktop's OS, these files are stored in different directories.
67
68 {{id name="windows"/}}
69
70 == Windows ==
71
72 |(% style="width:20%" %)**Local user directory** (default)|{{code language="plain"}}%LOCALAPPDATA%\Teamwire\User Data\Default\Logs{{/code}}
73 e.g. C:\Users\USERNAME\AppData\Local\Teamwire\User Data\Default\Logs
74 |**Roaming user directory**
75 [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="roamingdir"]]|{{code language="plain"}}%APPDATA%\Teamwire\User Data\Default\Logs{{/code}}
76 e.g. C:\Users\USERNAME\AppData\Roaming\Teamwire\User Data\Default\Logs
77 |**Custom user directory**
78 [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="customdir"]]|{{code language="plain"}}<path>\Teamwire\User Data\Default\Logs{{/code}}
79 e.g. H:\Installations\Teamwire\User Data\Default\Logs
80
81 {{id name="macos"/}}
82
83 == macOS ==
84
85 On macOS the logfiles are always stored to
86
87 {{code language="plain"}}~/Library/Application Support/Teamwire/Default/Logs{{/code}} ## ##
88
89
90 {{id name="linux"/}}
91
92 == Linux ==
93
94 On Linux the logfiles are always stored to
95
96 {{code language="plain"}}~/.config/Teamwire/Default/Logs{{/code}} ## ##
97
98 ## ##

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