Wiki source code of 6. Logfile
Version 5.1 by teamwire001 on 2024/12/04 13:01
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1.1 | 1 | Of course we hope you will not run into any issues using Teamwire. Still, if you have found a bug or have troubles using our product, we reckon on your feedback, so we can improve the software. |
2 | |||
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4.1 | 3 | To provide you with the best support we rely on the information you can give to us when reporting an error. Please send us a detailed description of your experience and a technical error report. |
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1.1 | 4 | |
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4.1 | 5 | |
6 | = Desktop 4.0.0 or newer = | ||
7 | |||
8 | Teamwire creates the logfile **logs.log** which is located in the directories listed below. | ||
9 | |||
10 | The file tracks all | ||
11 | |||
12 | * incidents during the registration routine | ||
13 | * high level incidents caused by the app itself | ||
14 | * low level incidents not caused by the app's code, e.g. file or directoy permissions | ||
15 | ## ## | ||
16 | |||
17 | (% class="lead" %) | ||
18 | Depending on the desktop's OS, the file is stored in a different directory. | ||
19 | |||
20 | {{id name="4-windows"/}} | ||
21 | |||
22 | == Windows == | ||
23 | |||
24 | On Windows the logfile is stored to | ||
25 | |||
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4.2 | 26 | **Up from version 4.0.16** |
27 | |||
28 | {{code language="plain"}}%LOCALAPPDATA%\teamwire\logs{{/code}} ## ## | ||
29 | e.g. C:\Users\USERNAME\AppData\Local\teamwire\logs | ||
30 | |||
31 | **Until version 4.0.15** | ||
32 | |||
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4.1 | 33 | {{code language="plain"}}%APPDATA%\teamwire\logs{{/code}} ## ## |
34 | e.g. C:\Users\USERNAME\AppData\Roaming\teamwire\logs | ||
35 | |||
36 | |||
37 | {{id name="4-macos"/}} | ||
38 | |||
39 | == macOS == | ||
40 | |||
41 | On macOS the logfile is stored to | ||
42 | |||
43 | {{code language="plain"}}~/Library/Application Support/teamwire/logs{{/code}} ## ## | ||
44 | |||
45 | |||
46 | {{id name="4-linux"/}} | ||
47 | |||
48 | == Linux == | ||
49 | |||
50 | On Linux the logfile is stored to | ||
51 | |||
52 | {{code language="plain"}}~/.config/teamwire/logs{{/code}} ## ## | ||
53 | |||
54 | ---- | ||
55 | |||
56 | {{id name="desktop-previous"/}} | ||
57 | |||
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5.1 | 58 | = Until Desktop 3.4.3 = |
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4.1 | 59 | |
60 | Teamwire creates the following reports: | ||
61 | |||
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2.1 | 62 | * **registration_failure.txt** |
63 | This file tracks incidents during the registration routine | ||
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1.1 | 64 | |
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2.1 | 65 | * **exceptions.log** |
66 | This file tracks low level incidents not caused by the app's code, e.g. file or directoy permissions | ||
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1.1 | 67 | |
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2.1 | 68 | * **log.txt** |
69 | This file tracks all high level incidents caused by the app itself | ||
70 | ## ## | ||
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1.1 | 71 | |
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2.1 | 72 | (% class="lead" %) |
73 | Depending on the desktop's OS, these files are stored in different directories. | ||
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1.1 | 74 | |
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2.1 | 75 | {{id name="windows"/}} |
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1.1 | 76 | |
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4.1 | 77 | == Windows == |
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1.1 | 78 | |
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2.3 | 79 | |(% style="width:20%" %)**Local user directory** (default)|{{code language="plain"}}%LOCALAPPDATA%\Teamwire\User Data\Default\Logs{{/code}} |
80 | e.g. C:\Users\USERNAME\AppData\Local\Teamwire\User Data\Default\Logs | ||
81 | |**Roaming user directory** | ||
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3.1 | 82 | [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="roamingdir"]]|{{code language="plain"}}%APPDATA%\Teamwire\User Data\Default\Logs{{/code}} |
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2.3 | 83 | e.g. C:\Users\USERNAME\AppData\Roaming\Teamwire\User Data\Default\Logs |
84 | |**Custom user directory** | ||
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3.1 | 85 | [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="customdir"]]|{{code language="plain"}}<path>\Teamwire\User Data\Default\Logs{{/code}} |
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2.3 | 86 | e.g. H:\Installations\Teamwire\User Data\Default\Logs |
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1.1 | 87 | |
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2.1 | 88 | {{id name="macos"/}} |
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1.1 | 89 | |
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4.1 | 90 | == macOS == |
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1.1 | 91 | |
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2.1 | 92 | On macOS the logfiles are always stored to |
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1.1 | 93 | |
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2.3 | 94 | {{code language="plain"}}~/Library/Application Support/Teamwire/Default/Logs{{/code}} ## ## |
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1.1 | 95 | |
96 | |||
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2.1 | 97 | {{id name="linux"/}} |
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1.1 | 98 | |
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4.1 | 99 | == Linux == |
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1.1 | 100 | |
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2.1 | 101 | On Linux the logfiles are always stored to |
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1.1 | 102 | |
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2.3 | 103 | {{code language="plain"}}~/.config/Teamwire/Default/Logs{{/code}} ## ## |
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1.1 | 104 | |
105 | ## ## |