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Wiki source code of 6. Logfile

Version 5.1 by teamwire001 on 2024/12/04 13:01
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1 Of course we hope you will not run into any issues using Teamwire. Still, if you have found a bug or have troubles using our product, we reckon on your feedback, so we can improve the software.
2
3 To provide you with the best support we rely on the information you can give to us when reporting an error. Please send us a detailed description of your experience and a technical error report.
4
5
6 = Desktop 4.0.0 or newer =
7
8 Teamwire creates the logfile **logs.log** which is located in the directories listed below.
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10 The file tracks all
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12 * incidents during the registration routine
13 * high level incidents caused by the app itself
14 * low level incidents not caused by the app's code, e.g. file or directoy permissions
15 ## ##
16
17 (% class="lead" %)
18 Depending on the desktop's OS, the file is stored in a different directory.
19
20 {{id name="4-windows"/}}
21
22 == Windows ==
23
24 On Windows the logfile is stored to
25
26 **Up from version 4.0.16**
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28 {{code language="plain"}}%LOCALAPPDATA%\teamwire\logs{{/code}} ## ##
29 e.g. C:\Users\USERNAME\AppData\Local\teamwire\logs
30
31 **Until version 4.0.15**
32
33 {{code language="plain"}}%APPDATA%\teamwire\logs{{/code}} ## ##
34 e.g. C:\Users\USERNAME\AppData\Roaming\teamwire\logs
35
36
37 {{id name="4-macos"/}}
38
39 == macOS ==
40
41 On macOS the logfile is stored to
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43 {{code language="plain"}}~/Library/Application Support/teamwire/logs{{/code}} ## ##
44
45
46 {{id name="4-linux"/}}
47
48 == Linux ==
49
50 On Linux the logfile is stored to
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52 {{code language="plain"}}~/.config/teamwire/logs{{/code}} ## ##
53
54 ----
55
56 {{id name="desktop-previous"/}}
57
58 = Until Desktop 3.4.3 =
59
60 Teamwire creates the following reports:
61
62 * **registration_failure.txt**
63 This file tracks incidents during the registration routine
64
65 * **exceptions.log**
66 This file tracks low level incidents not caused by the app's code, e.g. file or directoy permissions
67
68 * **log.txt**
69 This file tracks all high level incidents caused by the app itself
70 ## ##
71
72 (% class="lead" %)
73 Depending on the desktop's OS, these files are stored in different directories.
74
75 {{id name="windows"/}}
76
77 == Windows ==
78
79 |(% style="width:20%" %)**Local user directory** (default)|{{code language="plain"}}%LOCALAPPDATA%\Teamwire\User Data\Default\Logs{{/code}}
80 e.g. C:\Users\USERNAME\AppData\Local\Teamwire\User Data\Default\Logs
81 |**Roaming user directory**
82 [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="roamingdir"]]|{{code language="plain"}}%APPDATA%\Teamwire\User Data\Default\Logs{{/code}}
83 e.g. C:\Users\USERNAME\AppData\Roaming\Teamwire\User Data\Default\Logs
84 |**Custom user directory**
85 [[^^What is that?^^>>doc:Public.Applications.Desktop.Windows-Install-Options.WebHome||anchor="customdir"]]|{{code language="plain"}}<path>\Teamwire\User Data\Default\Logs{{/code}}
86 e.g. H:\Installations\Teamwire\User Data\Default\Logs
87
88 {{id name="macos"/}}
89
90 == macOS ==
91
92 On macOS the logfiles are always stored to
93
94 {{code language="plain"}}~/Library/Application Support/Teamwire/Default/Logs{{/code}} ## ##
95
96
97 {{id name="linux"/}}
98
99 == Linux ==
100
101 On Linux the logfiles are always stored to
102
103 {{code language="plain"}}~/.config/Teamwire/Default/Logs{{/code}} ## ##
104
105 ## ##