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Last modified by teamwire001 on 2026/07/22 10:09
From version 1.2
edited by teamwire001
on 2024/01/15 12:34
Change comment: DOC-233
To version 3.1
edited by teamwire001
on 2026/07/22 10:09
Change comment: DOC-544

Summary

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1 -In your Teamwire desktop app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="10"]] next to your name to open the **Account** section. It provides various options to adjust Teamwire to your needs.
1 +In your Teamwire desktop app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="20"]] next to your name to open the **Account** section. It provides various options to adjust Teamwire to your needs.
2 2  
3 3  
4 4  * [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-user.svg||height="20"]] [[Profile>>doc:||anchor="04-profile"]]
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44 44  
45 45  Make sure to **Save** your changes before leaving the profile section.
46 46  
47 -(% class="box infomessage" %)
48 -(((
47 +{{info}}
49 49  The mobile number used during registration or login is **not** stored in your contact information. You can choose to provide a phone number in your profile which others may use to call you.
50 -)))
49 +{{/info}}
51 51  
52 52  ## ##
53 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_editprofile.png]]
52 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-editprofile.png||data-xwiki-image-style-border="true" width="75%"]]
54 54  ## ##
55 55  
55 +{{id name="04-roles"/}}
56 +
57 += Roles =
58 +
59 +{{icon name="lightbulb-o "}}{{/icon}} Read more about the purpose and advantages of roles here: [[What are roles?>>doc:Public.FAQ.What-are-roles.WebHome]]
60 +
61 +Other users can see the role you've taken on in your profile details and in chats.
62 +
63 +
64 +{{id name="04-roles-join"/}}
65 +
66 +== Take a role ==
67 +
68 +Select one or more [[image:Public.Attachments.WebHome@icons-role.svg]] **Roles** you want to take on.
69 +
70 +As soon as you confirm your selection by tapping **Done**, your inbox will refresh. You will automatically join all group chats your role is a member of.
71 +
72 +The availability of roles depends on your Teamwire admin's configuration. If you are unable to select a specific role (e.g. it is grayed out), your administrator has not enabled that role for your user account.
73 +
74 +You can take on up to 3 different roles at the same time.
75 +
76 +
77 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-role-select.png||data-xwiki-image-style-border="true" height="550px" style="margin-top:20px"]] ## ## [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-role-update-inbox.png||data-xwiki-image-style-border="true" height="550px" style="margin-top:20px"]]
78 +## ##
79 +
80 +{{id name="04-roles-leave"/}}
81 +
82 +== Leave a role ==
83 +
84 +You can leave a role the same way you've taken it.
85 +
86 +Deselect your choice to leave a role. Once you confirm your selection by tapping **Done**, your inbox will refresh. You will automatically be removed from all group chats you were added to based on your selected role.
87 +
88 +Alternatively, you can leave roles via [[your Directory>>doc:Public.Applications.Desktop.User-Manual-Desktop4.Contacts.WebHome||anchor="03-roles"]].
89 +
90 +
56 56  {{id name="account-profile-delete"/}}
57 57  
58 58  == Delete account ==
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59 59  
60 60  To initiate your account deletion, please contact your Teamwire admin or [[support@teamwire.eu>>mailto:support@teamwire.eu]]. Please send your request from the email account which you used to register at Teamwire. You will receive a confirmation request within 48 hours. Please respond to it and we will finalize the deletion.
61 61  
62 -(% class="box infomessage" %)
63 -(((
97 +{{info}}
64 64  Our support team can only help to delete users on the Teamwire Cloud and not on private environments.
65 -)))
99 +{{/info}}
66 66  
67 67  
68 68  {{id name="account-appset"/}}
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162 162  To end a session on another device, move your cursor over the respective row, click the [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-bin.svg||height="20"]] **icon**, and confirm the dialog. You can also use **Revoke all** to end all sessions except for the one at hand.
163 163  
164 164  ## ##
165 -[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@en_sessions.png]]
199 +[[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@desktop-sessions.png||data-xwiki-image-style-border="true" width="75%"]]
166 166  ## ##
167 167  
168 168  {{id name="account-privacyset-blocked"/}}
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195 195  
196 196  = Log out =
197 197  
198 -To log out of the Teamwire app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="10"]] next to your name to open the **Account** section. Click [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-leave.svg||height="20"]] **Log out**.
232 +To log out of the Teamwire app, open the **drop-down menu** [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-dropdown.svg||height="20"]] next to your name to open the **Account** section. Click [[image:Public.Applications.Desktop.User-Manual-Desktop4.WebHome@icons-leave.svg||height="20"]] **Log out**.
199 199  
200 200  All of your local user data will be deleted from the current device, and you will return to the login screen.
201 201