4. Logfile
Regular in-app logfile
Usually you can send logfiles straight from your Teamwire app.
If you happen to run into notably troubles while using Teamwire, please remember the time and date of the event and create a logfile via
> Profile
> About
> Tap the Teamwire logo 8 times to enable the Developer's menu
Go back to Profile and select
> Developer's menu
> Export logs
You will see the share screen for the logs.zip file.
Pre-Registration in-app logfile
If you happen to run into troubles during the registration or login process and cannot use the method mentioned above, you are able to create logfiles right from the first screen of the Teamwire app.
Before selecting wheter to Register or Sign in
> Tap the Teamwire logo 8 times to open see a share screen for the logs.zip file.
iOS Crashlog
If you happen to be unable to open Teamwire at all to create logfiles in-app, you can retrieve crashlogs from iOS.
Therefore, go to your
> iOS Settings
> Privacy
> Analytics & Improvements
> Analytics Data
Please look for a the Teamwire-[timestamp].ips file.