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Last modified by teamwire001 on 2025/08/12 11:12
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1 Learn how to configure Teamwire for your company in just a few steps.
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4 = Create admin account =
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8 Access the [[Teamwire Dashboard>>url:https://backend.teamwire.eu/static/dashboard/index.html#/auth/register||rel="noopener noreferrer" target="_blank"]] and register as **admin** by using your business email address.
9 Be sure to use a valid email address and mobile number to verify both information by confirmation link and PIN. [[What's the Teamwire Dashboard? (Registration required)>>doc:Customer.Administration.Dashboard-User-Manual.Overview.WebHome||target="_blank"]]
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11 Your registration will be reviewed by our team.
12 Once your account has been approved, you will receive an email notification and can log in at [[url:https://backend.teamwire.eu||rel="noopener noreferrer" target="_blank"]].
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14 We recommend that you use **two-factor authentication** to ensure maximum security for your admin account. The feature is available in your admin profile.
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16 1. Select "Enable two-factor authentication".
17 1. Scan the QR code with your Authenticator app (e.g. [[FreeOTP Authenticator>>https://freeotp.github.io||rel="noopener noreferrer" target="_blank"]]) and click "Continue".
18 1. Enter the token and confirm.
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23 You can change the **Dashboard language.**
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25 Log in on the Dashboard to open your admin profile in the upper-right area ("My Profile") and change your settings.
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30 = Configure organisation =
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34 Before your users get started, you should take care of the most important settings.
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36 * **Privacy Mode** at (% class="mark" %)Settings > Privacy Settings(%%)
37 It determines whom the Teamwire users are allowed to get in contact with (e.g. users from their address book). All modes are explained in detail in the dashboard.
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39 * **Password Login** at (% class="mark" %)Settings > Login & Registration(%%)
40 Enable this option to allow Teamwire users to log in with email address and password. [[How do users log in on the Teamwire app? (Login required)>>doc:Customer.Administration.Registration-Options.WebHome||target="_blank"]]
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42 * **Password Policies** at (% class="mark" %)Settings > Login & Registration(%%)
43 Define the requirements for the password that users can set to log in on the Teamwire app.
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47 = Create and manage users =
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51 You can now start creating and inviting user accounts for your employees.
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53 They are maintained in the Dashboard at (% class="mark" %)Manage > Users(%%). Make sure that all users use the same email domain.
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55 * **Invite individual users**
56 Select "Invite User" and enter the employee's first and last name, and email address. They will receive an email that a Teamwire account has been created.
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58 * **Import users via CSV file**
59 Use "Import CSV" to create multiple users at once. Select a CSV file from your file explorer to upload it.
60 You can use [[this file>>attach:benutzerimport.csv||download="benutzerimport.csv"]] as template for your import. Make sure to use commas for delimiter and to encode the file in UTF-8.
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63 Optional: After you have successfully created the user accounts, you can **generate a one-time password** for them and send it automatically by mail. To do this, tick the respective users and select "Set one-time password".
64 Please note that your users can only log in with the password if you have previously enabled the "Password Login" option.
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67 **Important: Your admin account is not a user account.**
68 To log in on the Teamwire app, create a user with your email address.
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73 You can customise the mail notifications sent to your users and other admins in your organisation. They can be changed in the Dashboard at (% class="mark" %)Settings > Email Templates(%%).
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76
77 = Quick start for your users =
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79 ----
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81 Email invitations to users already include information on how to download the Teamwire app.
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83 We recommend that you provide the most important resources in a central info pool to allow your users to get started quickly - e.g. via intranet, SharePoint or mail. This includes
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85 * links for the [[app download>>doc:Public.Getting-Started.App-Download.WebHome||target="_blank"]]
86 * a link to access the Teamwire Web Client: [[https://backend.teamwire.eu/web-client||rel="noopener noreferrer" target="_blank"]]
87 * Quick Start Guide: Easily setting up Teamwire for [[iOS>>doc:Public.Applications.iOS.Quick-Start-App-Setup.WebHome||target="_blank"]] or [[Android>>doc:Public.Applications.Android.Quick-Start-App-Setup.WebHome||target="_blank"]]
88 * Quick Start Guide: Key features of Teamwire for [[iOS>>doc:Public.Applications.iOS.Quick-Start-Key-Features.WebHome||target="_blank"]] or [[Android>>doc:Public.Applications.Android.Quick-Start-Key-Features.WebHome||target="_blank"]]
89 * user manuals of the Teamwire app for [[iOS>>doc:Public.Applications.iOS.User-Manual.WebHome||target="_blank"]], [[Android>>doc:Public.Applications.Android.User-Manual.WebHome||target="_blank"]] or [[desktop>>doc:Public.Applications.Desktop.User-Manual.WebHome||target="_blank"]]
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91 You are also free to use the [[Rollout to Users Template (Login required)>>doc:Customer.Administration.Rollout-to-Users-Template.WebHome||target="_blank"]] with useful information about the Teamwire features.
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